7/28/2019 pokky

1/11

THE POKKY XX RESTAURANT MANAGEMENT SYSTEM

Whats in a name? We call it POKKY XX because it is small, fast, friendly and nice totouch. It stores the information you need, and it works very hard on a little dailycharge. It has become the best friend of servers throughout the world.

POKKY XX BENEFITS OWNERS, CUSTOMERS, EMPLOYEES

Eliminates check errors. Stops wasted food or beverage.Helps keep cost of food at acceptable % of sales. Kitchenor bar is run as efficiently as the front of the house,yielding faster cash-out, reduced bookkeeping, andincreased revenues.

Personalized service means increased sales, improvedcustomer satisfaction, repeat business.

Eliminate the need for hard tickets that require reviewand storage. You can anticipate problems and correcterrors fast.

Easy to use technology quickly brings servers up to speed, minimizing trainingcosts of new employees.

Touch Screen terminals for bar, retail, host, and take-out counters or forCashier applications can be installed almost anywhere, increasing utilization ofproductive space in the restaurant.

Secure revenue controls and comprehensive management reports puts you incharge, saves you time, increase your profits.

Hardware/software compatibility from one generation to the next offers long-term solutions without fear of obsolescence.

The system maximizes profits by minimizing costs, increasing revenues, and enhancingcustomer service. A total system solution: hardware, software, installation, and ongoingsupport.

7/28/2019 pokky

2/11

2

POKKY XX PROVIDES RESULTS

There are functional capabilities available only from the POKKY XX system. Theseadvantages include the following:

Our new physical design uses high impact plastic. Itis the perfect size and weight to operate with onehand. Its bright, multi-line display allows the serverto be attentive to the customer while verifying theorder on the screen. It is an ideal tool, not a barrierbetween server and guest. It replaces the traditionalnote pad in upscale restaurants and clubs.

Keyed entry is a rapid, efficient ordering system withno wasted steps, meaning fewer mistakes, less

waste, more profits. It eliminates the bottlenecks andstress that occur at shared Point-of-Sale terminalsand the unnecessary note taking at tableside.

Ideal for any style of restaurant, regardless of size and layout. The POKKYXX System is used successfully in upscale fine dining restaurants to fastgrowing noodle houses. The POKKY XX SYSTEM has provided results foreach customer who has adopted the handheld concept.

Fast hand-held order entry improves server productivity, increasing tableturnover by shaving 10 minutes or more off a meal. The restaurant canserve more customers, reduce waiting lines, and increase average check,

total sales revenue and income on a regular basis. Its long battery lifeassures a full shifts use.

Allows servers to handle more tables a shift, often twice the load handledbefore adopting the POKKY XX System. Reduced staff lowers overhead,while staff income can increase with no cost to the restaurant.

With an efficient server/customer ratio, management benefits with easier staffscheduling. Staff absences are minimized reducing the time needed by managersto assure coverage of the Front of the House each shift.

The POKKY XX is interactive with the computer system. Its designfeatures match the needs of food and beverage operations and deliver theresults promised.

The difference between a good restaurant and a great restaurant is in thedetails of its operation. Great restaurants run smoothly. Let POKKY XXsupport your concept and operation and help to make yours a GREAT

restaurant.

7/28/2019 pokky

3/11

3

POKKY XX CONCEPT

POKKY XX is a portable handheld terminal, a new kind of order book. This superiororder entry system will bring you profit, customer satisfaction, efficiency, and control, a

combination never expected from a point-of-sale system.

Order entry is a single step and effortless. Servers and restaurant managers can placeorders at tableside or from any part of the restaurant dining room, bar, or reception

area.

One is used by each server to key in, review and verify table orders and controls allcustomer service functions throughout the meal. As the server leaves the table, clear,accurate orders and modifiers are recorded and dispatched to service printers

Without errors in food or beverage preparation, runners deliver the product to thecustomers surprise and delight. Meanwhile, the server is already at the next table

assisting guests. Later, the server prints the bill and records the payment. The data istransmitted to the system host computer for permanent record keeping.

POKKY XX improves customer satisfaction and repeat business by providing betterquality, responsive service.

NEW ATMOSPHERE AT WORK

To efficiently and unobtrusively

speed service with the result ofincreasing average checks and tableturnover.

To increase productivity in allaspects of a restaurant or the food &beverage segment of the hospitalityoperation.

To cut costs by reducing personnel,without reducing service orcustomer satisfaction, thus cutting

payroll expenses, payroll withholdingtaxes and workman's compensationinsurance costs.

To increase employee satisfaction byincreasing their income, thusreducing costly employee turnoverand training.

Separate course firing allows total order

to be taken with portions released asrequired, according to the customer'spreference. Customers will enjoy theincreased attention and quality, yetquicker service.

POKKY XX reduces customer anxietyand eliminates the bottlenecks thatoccur at shared Point-of-Sale terminalsduring busy periods, especially whenguest bills are required.

Servers remain visible and available intheir station. The POKKY XX allowsthe server to be attentive to the guestthroughout their stay and to others intheir station when necessary.

7/28/2019 pokky

4/11

4

POKKY XX SYSTEM HARDWARE

POKKY XX hardware, based on a platform of technology standards, has always beencompatible with prior product versions. This offers customers a long-term solution

without fear of obsolescence. Our service contract insures that your POKKY XXhandheld terminal is always ready to do its job.

STANDARD AND OPTIONAL HARDWARE

POKKY XXHAND-HELDTERMINAL

The ideal size (4Wx 8Lx1.5D) and weight(just over 1 lb). Only one hand is needed tooperate your POKKY. Multi-line LCD Back LitDisplay. Ergonomically designed. Operate ineither hand. The well-designed keyboard isas simple to operate as a cell phone. Learnto use it in no time.

Interactive with the IRCU and computer, thePOKKY XX performs all server & managerfunctions through easy to learn, simplesteps. The scroll buttons enable the server tofind items and review table activity easily.

Custom rechargeable batteries providepower for over 16 hours. It is the leadinghandheld solution on the market today.Charging socket included.

Uses radio transmission circuitry.

DELL PENTIUM HOST SERVER

COMPUTER

Custom configured DELL servers, with SVGAMonitor, Serial Printer Interface. MirroredHard Drives. Multi-task and networkoperating system if desired. Windows 98,Windows XP Professional or Windows 2000operating systems.

Typical size:

Size: 8W x 14L x 14D Computer

Size: 15.5W x 8L x 16H Monitor

DISPLAY SCREEN INTERFACE &

CONTROL

Allow for Unique display options in serviceareas for fast food, banquet, catering,

showroom, or cruise ship applications

7/28/2019 pokky

5/11

5

POKKY XX RU

Provides rapid and long-term charge andprogram upload interface for POKKY XX

handheld terminals. Connections forsockets, fixed terminal and radio modemsare on the rear panel of this unit.

Holder/Charging Sockets are placed on ashelf or on top of the Reception Unit.

Size: 22W x 17L x 8H (shown)

Size: 14W x 13L x 8H (also available)

RECEPTION PORTAL

Highly sensitive reception portal can beinstalled indoors or outdoors. Line powered,two of these units can be connected to eachRU Master or Slave as required. Conformsto FCC requirements.

Size: 4W x 7L x 3 H Antenna 8H

CASH DRAWERS

Metal Cash Drawers with a patented drawerlatching mechanism ensures years oftrouble free operation. Available in Brown,Black or White. Optional center drawer lockfor added security. Under or over countermounting.

KITCHEN PRINTERS

Epsons TMU200 station printer offers high-speed performance and excellent reliabilitycombined into a small footprint. It givesretailers the most cost-effective receiptprinter for their point of sale system.

Available in Grey or Beige.

Size: 8W x 11L x 4H

BILL PRINTERS

Designed to meet the high-speedrequirements of clean receipt printing.Drop-in paper loading. The Epson modelTMT88 is available in Grey or Beige.

Size: 6W x 9L x 6H

7/28/2019 pokky

6/11

6

REPORT PRINTERS

Epson Color Inkjet Printer Stylus C40, 12 ppm blackand 8 ppm color, USB and Parallel Connectivity, 2880 x 720 dpi,8.26" x 10.76" (letter) paper size. Lowest cost, but effective inprinting daily financial and sales reports.

HP LaserJet Printer1200se, B/W, 15 ppm, 1200 x 1200

dpi, A4, Capacity 250 Pages, 90 Mhz, 8 MB, USB Interface.Ideal printer for long service, excellent quality daily or periodicreports from your POKKY system.

OFFICE REPORT PRINTERS

HP LaserJet Printer 4100 Black & White Printer, 25ppm, 1200 x 2400 dpi, Letter, Capacity 600 Pages, ParallelInterface, 16 MB. Heavy duty use. Ideal for frequent printing ofhistorical and statistical information, charts and graphs. Printsmultiple copies with ease.

SERVER PAGING

The vibrant watch

The link between the kitchen and the room:a waiter-calling keyboard in the kitchen, aradio link, and a watch at the waiters arm,for a perfect efficiency of your service.

7/28/2019 pokky

7/11

7

TOUCH SCREEN TERMINAL

This All-In-One Workstation provides top performance in your store. It is available for countertop and wall mounting or installations with limited space. Other models are available with avariety of screen types and sizes to meet your needs and budget. There is a POKKY TouchScreen solution that can be customized for you. Complete your station with cash drawer,printer, pole display, other optional accessories.

These new touch screen terminals will allow cashier, bar, and retail sales functions to becompleted at the touch of a finger. Initiate or complete orders, overwrite errors, bill customersor receive payments. This tool is indispensable and is to be used for special functions likeprinting separate checks, to transfer tables from the bar to restaurant, or to move one or allopen tables on a servers terminal to another. It is ideal for Take-Out ordering and other fixedterminal applications and backup.

Software to create your screens is

included with the POKKY system.Screen layout is automatically updatedwith menu changes. Descriptions andkey labels can be customized. Colorfulicons draw attention to menucategories or message groups.

An Analysis and Management software package is also included with your system. It is an

absolute aid in decision making. Customize reports by exchanging the chosen criteria, such aswaiting staff, types of dishes sold, sales, ratio, and more.

Optional software programs such as Table Management, Reservations, Time & Attendance, andCredit Card Retrieval can also be used at these terminals.

7/28/2019 pokky

8/11

8

TABLECHECK MANAGEMENT OPTION

Screens can be customized with your exact

table layouts or for special seatingarrangements and special events. Use isinteractive with the POKKY handheld terminals.

Access to Table Management is available at thePOKKY Host Computer or through the TouchScreen terminals at the host, bar, or managerareas.

Order status is displayed in different colors forinstant recognition. The icon color becomesPURPLE when the table is opened, RED when

the order is taken, BLUE when a bill for thattable has been printed. It turns GREEN whenthe table is closed and available for the nextguest.

See at a glance any table that can be seated, served, or bussed. Turn tables faster andavoid unseated tables while there are customers waiting.

At a touch of your finger you can zoom in on a table to receive details of the transactionincluding information concerning the length of time since order taking and the progress ofthe service.

Save on labor by reducing the number of roving hosts during peak hours. Seat more peoplein a shorter time period. Reduce personnel turnover by eliminating chaos, reduced stress,and improved staff morale.

Provide better customer service. Customers will perceive a more professionally managedstore because the host can deal more directly with those waiting to be seated.

Managers can spend less time putting out fires. Collect and store data on your HostComputer for analysis of table turnover and server performance.

You keep a careful watch on the tables and your guests. The system is extremely user friendly

and easy to use.

7/28/2019 pokky

9/11

9

POKKY XX SYSTEM SOFTWARE

POKKY XX software has been especially adapted to the needs of restaurants in the United

States. Its interactive features have been designed with the assistance of our Americancustomers. The software has always provided a migration path from one generation to thenext. This compatibility allows current users to benefit from future developments whileprotecting their original investment. Windows 98, XP Professional, and 2000 Professional, andNetwork operating systems are available for reliable and dependable operation.

POINT OF SALE

POKKY XX unites dining room, bar, andkitchen activities into a fully integrated pointof sale system. The program maintainsmenu items and modifiers, and gives accessto departments, servers, payment types,discounts, security & operationalparameters, and more. With the optionalkeyboard for bar, retail, host or take-outcounter, or for a cashier stand, software isincluded for the setup and maintenance ofthis accessory product. The softwarepackage includes:

System Setup and Configuration Restaurant Mode (Table) P.O.S.

System Bar Mode (Quik-Chk) P.O.S.

System Cash-out & Revenue Reporting House Accounts Receivable & Cash

Receipts Touch Screen Interface Program Sales Reporting & Analysis

POKKY XX system data can be integratedinto your Accounts Receivable, Payable,Payroll, and General Ledger Programs.Contact our sales office for informationregarding this custom feature.

BACK OFFICE TRANSFER OPTION

This software option converts guest check-

level data into an ASCII format for transferto database programs like RestaurantMagic, SBT, ACCPAC, ReMACS, 4-STAR

Accounting, Peachtree, Microsoft Access,Excel and more.

Customize your management reports to getthe information you need to make decisionabout your business.

POKKY XX MENU SYSTEM

The POKKY XX Menu System gives theuser the capability of automating frequentlyused report and program routines. Thisoptimizes back office efficiency byminimizing the time required to performtasks and minimizes operator error.

TABLECHECK & MyRESERVE

SOFTWARE PACKAGE OPTION

These new features are designed for ourTouch Screen terminals and totallyintegrated with the POKKY XX HandheldTerminal for its operation.

7/28/2019 pokky

10/11

10

ACTIVITY REPORTS

POKKY XX activity reports becomepowerful business tools that will free

your time for more productive,imaginative activity. You can receiveinformation as it occurs, at the close of

each shift or business day, or at a latertime. These reports let you to monitorall business functions of your restaurant

or club, allowing you to anticipateproblems and correct errors fast.

Print Reports

--personal selection-------------Print selected reports

Select reports--daily selection-----------------

Financial reportsAles reportVoid reportComp report

pErsonal comp reportTransactions listGuests/hour report

financial reports/Zone--periodic reports---------------

RReeppoorrttss ooffaann oolldd sseerrvviicceeSSaavveedd ttrraannssaaccttiioonn LLiissttppeerrIIooddiicc ssaalleess rreeppoorrtt

ppeerriiooddiicc ffiiNNaanncciiaall rreeppoorrttssaalleess BByy sseerrvveerr rreeppoorrtttransactions Modification

Data may be exported to alternate

accounting packages or to a varietyof management reporting systems.

Optional polling of data files by acentral office accounting system

provides security, control andaccuracy in financial and revenuereports and cash reconciliation.

House Account tracking, customer

statements, and cash receiptsprogram included with basic reportprogram.

Interim, Daily and Periodic reportstrack server and total revenue, sales,

VOIDS, COMPS and DISCOUNTS and

include:

The sales in both bar and

restaurant mode, and the amountof sales tax, the guest numberand the average sale per guest in

restaurant mode.

The number of bills and the

average sale per bill in bar mode.

The total revenue by paymentand discount type and tax and

service charges. The sales perwaiter with a breakdown bypayment and discount type.

List of the items sold, with thevalue of quantities sold, by dishfamily, by department and byserver. List of items VOID, COMPor CHARGED by server and thecorresponding value

Separate revenue reports for eachservice center as required. A

consolidated revenue report will beprinted as well.

Control and verify that all itemsprepared have been correctly billed

and paid for.

7/28/2019 pokky

11/11

11

TRAINING

We take a thorough well-planned approach to training your staff. Training can include backoffice, management, and server instruction, and support in the restaurant upon going live,based on your requirements and budget. The length of training depends on the size and scopeof the system to be installed. Standard training time included with an installation provides forseveral sessions for orientation, instruction and testing, and for hands-on use at tableside.More time may be necessary to accommodate a larger staff and optional software modules.This and additional on-site training, continuing education workshops, and seminars are alsoavailable at a reasonable cost.

POKKY XX makes training a fresh and exciting endeavor for servers. The servers productivitywill reach acceptable levels in a number of days. Your staff gains confidence. Their attituderemains high and positive.

Thorough training of service management and system support staff would begin soonafter their selection. These key staff members would be offered theoretic and practicaltraining in a classroom setting.

We will assist in developing a custom training guide specific to the needs and policies ofyour store. Maintenance staff would be trained on the system operation and service toprinters, cabling, and computer troubleshooting.

Based on the installation timeline, a working system will be installed and available asstaff is recruited and a formal training program begins well before the opening of yourstore.

Quarterly review and update to the training program and continued telephone support isavailable as required throughout the first year of operation for a moderate fee.

MAINTENANCE & SUPPORT

Post-warranty programs are available upon expiration of our standard 90-day warranty period.Often extended warranty plans can be provided in your system installation contract. Ourprograms include:

Automatic upgrades of new software program releases Guaranteed response time, on-site service for your system Access to a 24 hour, 365 days a year hotline for customer support

You can be assured that your POKKY XX System will provide the reliable, durable, anddependable operation you expect for years to come. Support is one call away. A responsivehotline staff will provide quick, direct solutions or dispatch an on-site technician.