Poison control tri state 2013
33
Poison Control Stephen Maguire, M.Ed
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This is the presentation given by Steve Maguire at the 2013
Transcript of Poison control tri state 2013
Poison Control
Stephen Maguire, M.Ed
Waterfront night
House keeping•Take what you want, leave the rest (Tri-State Rule)
•4 % Rule
• Have fun, laugh, learn, and be active!
The 4 kinds of responses...
“The Sky is falling” (AKA: Panic), Firm and
Calm (Nurses), The “it’s all good” (calm, a little
too calm) “You’ll be OK.” - Wisconsin
Nephew
The Response/dra
ma Meter0 - 10 *group
share
In a crisis situation,
ONE person is in
charge!
Tone
Crisis Tone!TONE! “SAY WHAT YOU MEAN AND MEAN WHAT YOU SAY.”
BLUE HILLS WALK... WALKIE?, LOOPER?
Non-Verba
l
“We say a lot,
without saying a
lot.”
Picture time
Face to Face... How we impact each other
Share as much
information as is
appropriate
“Brace for impact, we are going
down.”
Have a CODE word that is RARELY
used, so staff know the situation is
legit... “The blueberries have started growing”
Teach your staff
“Belt and Suspenders
”
What is the ‘Risk of
Harm vs. The ease of
Precaution?’
You better know what people are afraid of!
Thunderstorms
Debrief: “How did we get here? “What
can we learn from it?” “How did we
respond to it?”
Boom!
The Creepy Swimmer
