Pointwest. Agility Defined.
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Transcript of Pointwest. Agility Defined.
POINTWEST TECHNOLOGIES CORPORATION Agility Defined.
© 2012
WHO WE ARE
We are Pointwest, and we are Agility Defined.
A Filipino-owned company in the Philippines where more than 800 IT experts
ADAPT to the changing landscape of technology
CREATE and
ANTICIPATE business-critical issues and obstacles
To deliver results that make YOU more competitive in the global market.
INNOVATE Cutting-edge IT solutions
2003 2004 2005 2006 2007 2008 2009 2010 2011
0.72 2.42
4.51
7.1
10.5
13.25 11.3
15.6
19.79
2003 2004 2005 2006 2007 2008 2009 2010 2011
60 137 152
252
409
504 466
576
709
OPERATIONAL ACHIEVEMENTS
Headcount Revenue (US$MM)
2003 – Established US subsidiary 2005 – Started BPO service in healthcare 2006 – Appraised at CMMI Maturity Level 3 Accredited under CBI by the Dutch Government 2007 – Made $10M in revenue with a headcount of 409 2008 – Started operations at the UP-Ayala Land Technohub Recognized as the Best Mid-Sized Locally Owned BPO Company of the Year at the Intl ICT Awards and Most Progressive Homegrown IT Service Company at the e-Services Awards 2011 – Closed the year with a 27% jump in revenue at $19.79M, from $15M the previous year
GLOBAL NETWORK
PHILIPPINES
Oregon
Minnesota
Arkansas
Atlanta
New Jersey
New Zealand Melbourne
Singapore
EXECUTE DESIGN PLAN CERTIFY TURNOVER
DEPLOY FIX ASSESS REPORT REVIEW
APPLICATION TESTING
HELP DESK
CONSTRUCT APP
DESIGN
REQ
ENGG TEST TRANSITION
APPLICATION DEVELOPMENT
APPLICATION CONVERSION
APPLICATION MAINTENANCE
PPQA/
Verification
BUSINESS PROCESS OUTSOURCING
CORE SERVICES
SERVICE/ SOLUTION DEVELOPMENT PROCESS
PPQA/
Verification
PPQA/
Verification
PPQA/
Verification
CAPABILITY PROFILE
Mobile
Technology Practices
Mainframe Testing
Foundation for Enterprise Services
Java Microsoft
Databases
&
Platforms
Framework
Tools
Complex
Functions
SKILLS PROFILE: MICROSOFT
VB6, ASP, XML/XSLT, HTML, JavaScript VB.Net 2003/2005, ASP.Net 1.1/2.0, ADO.Net, C# 2005/2008/2010, Windows Forms API, Crystal Reports
SQL Server 7.0/2000/2005/2008, SQL Server Analysis Services, SQL Server Reporting Services, SQL Server Integration Services. Oracle 8i/9i/10g, IBM DB2, Sybase SQL Advanced Server Edition, Windows 2000/2003/2008 Server, Windows CE, Pocket PC 2000, Windows Mobile 5/6, Windows XP, Windows Vista, Windows 7
COM/DCOM/COM+, .Net Framework 1.1/2.0/3.5/4.0, MVC, WPF/Silverlight, Windows Communications Foundation (WCF), CSLA.Net, Microsoft Foundation Classes, .Net Compact Framework, UI Process Application Block, .Net Remoting API, AJAX, DevX, NUnit
Active Directory Setup and Configuration, High-Availability Setup, Messaging/Message Brokers, Web Services, Integration with MS Project Server, Integration with Excel/Word, Rule Engines, Workflow Engines
Databases
&
Platforms
Frame-
works
Tools
SKILLS PROFILE: JAVA/ OPEN SOURCE
JSE (Swing/ AWT), JEE (JSP, Servlets, EJB, JAAS, JNDI, JNI, JDBC, HTML), Javascript, CSS, DOM, AJAX, XML/ XSLT; ApachePOI, JFreeChart, Jasper Reports, Crystal Reports, PHP5 Tools: WSAD, RAD, Eclipse
Databases: Oracle8i/9i/10g, Sybase,MSSQL Server, UDB/ DB2,MySQL OS: Windows, Solaris, AIX, Linux Middleware/Interfaces: IBM Websphere, Weblogic, Tuxedo, Oracle AppServer, Apache Tomcat, JBoss, Mobile applications
MVC, MVCStruts, Spring, Hibernate, Ibatis, JUnit, Log4J, ORM Portal Server Framework, Portlets, Liferay, IBM Workplace, Sun Glassfish, GWT, JSF, Maven
Messaging/Message Broker, Enterprise Service Bus, Web Services, Event- Driven Architecture, Rule Based/ Rule Engine, Workflow Engine, Sockets/ Threads, CORBA/ RMI, IBMMQ, Integration with SAP Netweaver, Mainframe Systems, IBM Maximo, Filenet, Payment Gateways
Framework
Complex
Functions
Services
Strategies
Tools
SKILLS PROFILE: SOFTWARE TESTING/ QA
HP Tools (Quality Center, QuickTest Professional, LoadRunner, WinRunner), Compuware (QADirector, TestPartner), SilkTest, Selenium, OpenSTA, VSTS, Sharepoint, Whizible, Defect Tracking Tools (JIRA, Bugzilla, Redmine, Mantis, TestTrack)
Test Management, Test Planning, Test Case Analysis/ Design Defect Management and Tracking, Manual/ Automated Functional Testing ------------------------------------------------------------------------------------------------- System & Integration Testing, User Acceptance Testing, Production Support Testing
Functional, Regression, Scenario-based, Risk-based, End-to-end Business, Process Testing, Test Coverage and Traceability to Requirements, Cross Browser Testing
Domain: Utilities (Gas/ Electricity, Telecommunication), Transport (Airline, Trucking), PoS, HR, Banking, Healthcare (Insurance, Pharmacy Benefits Mgmt) Technologies: Oracle, MS SQL Server, MySQL, Web-based Applications in Java and .Net, Platforms (Tuxedo, Citrix, Windows, Mainframe), Mobile applications
Domain/ Technologies
Strategies
SKILLS PROFILE: MAINFRAME
Language: COBOL (Ans Cobol, VS Cobol, Cobol II, Cobol VSE), Assembler, PL1, SAS, Focus, Easytrieve, QuickJob, RPG IV, RPG ILE Batch System: JCL, VSAM, ISPF-TSO, JES2/3, CA7 Online System: CICS, IMS DC, ADSO, Natural
Database: DB2, IMS, IDMS, Adabas
Operating System: MVS, VSE, z/OS, OS400
Change Management: Changeman, Panvalet, SCLM, Librarian, Endevor Testing Tool: Expediter, Intertest Production Tracking: Netman, Tivoli, Remedy, Peregrine
Web-enablement of mainframe applications, Enterprise package conversion/ upgrade, Interface with Java/ Microsoft technology, messaging, Enterprise Integration as part of merger/ acquisition effort
Languages
Databases
&
Platforms
Tools
Complex
Functions
SKILLS PREVIEW: MOBILE
Databases
&
Platforms
Pointwest is ramping up for enterprise mobility solutions!
HookApp, a social networking app for hanging out and dating
Metro Manila Flood Alert, the first and only mobile application that gives you advanced flood warnings in Metro Manila ‘round the clock
VERTICALS/ INDUSTRIES
airline
trucking
Airport/ ground ops
Accounting
Finance
HR
e-Commerce
Sales & marketing
Technical ops
Marketing
Pricing
Finance
HR/ payroll
Asset mgmt
Capacity mgmt
TRANSPORTATION
banking
Online banking
Mobile banking
Remittance
Integration with
investment
banking
insurance
Life / non life
Claims mgmt
Underwriting
Service request
mgmt
BANKING &
INSURANCE
Billing
Service request
mgmt
telecom
gas
Capacity planning
Pipeline
Operations
Billing
UTILITIES
pharmacy
benefit mgmt
Clinical rules
Formulary pricing
Drug utilization
review
HEALTHCARE
store management
marketing
supplier mgmt
Contract mgmt
Fulfillment
Forecasting
merchandising
Inventory
RFID/ bar code scan
Shipping
Business Intelligence
distribution
POS systems
E-commerce
Loyalty mgmt
RETAIL
electric
Service request
mgmt
Metering
Billing
Client
Onsite: Client Onsite: Domestic Partner
Manila
SERVICE DELIVERY
FULL SERVICE
Onsite: Pointwest Representative
Offshore Team: Pointwest
PARTNERED SERVICE
Client
Manila
Offshore Team: Pointwest
CO-SOURCING MODEL
Client
Manila
Offshore Team: Pointwest
3rd & 4th Floors Alpha Building UP-Ayala Land Technohub Diliman, Quezon City
12th Floor Citibank Center
Makati City
DELIVERY CENTERS
COMMUNICATION INFRASTRUCTURE
SECURITY MANAGEMENT
International-standard Information Security Management System
Non-disclosure agreements (clients and new hires)
Extensive background and character reference check for new hires
Access control and CCTV monitoring systems
Password management
Project-based clustering of resources
Best practices
- Masking of production data
- Remote access of client environment using Citrix
- Secured version control management of artifacts
Virtual private network for client connectivity
Site blocking
PARTNERSHIPS & ALLIANCES Microsoft Registered Partner
IBM Partnerworld Member
Accredited under the Centre for the Promotion of Imports (CBI) of developing countries of the Dutch Government
European Chamber of Commerce of the Philippines
American Chamber of Commerce of the Philippines
Australian-New Zealand Chamber of Commerce Philippines
British Chamber of Commerce of the Philippines
Canadian Chamber of Commerce of the Philippines
French Chamber of Commerce of the Philippines
German Chamber of Commerce of the Philippines
Spanish Chamber of Commerce of the Philippines
Philippines New Zealand Business Council
Korean Chamber of Commerce Philippines Incorporated
Philippine Software Industry Association
Philippine Chamber of Commerce and Industry
THANK YOU!
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