Po Presentation Slides

8/6/2019 Po Presentation Slides

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GROUP MEMBERS

Ammarah GilaniAyesha Sikander

Beenish MalikSadaf YounusSidra Hanif Zaib Malik


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BACKGROUND

Pakistan International Airlines Corporation (PIAC)Established 1955PIA

Open Skies Aviation Policy1990Emergence of other airlines

Current AirlinePIAAirblueShaheen


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HR DEPARTM ENT

Backbone of organization

Recruit and retain right people

Airline industry is volatile


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HR Strategy

2-way flowof

information

Regularevaluation

Implementing TQM

Standardization

Proactiveplanning

M aintaining culture

Employeetraining

anddevelopme

nt


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MISSI ON ST ATEME NT

To be the leading Air Logisticsservice provider in terms of quality,

reliability, customer dedication, growth and innovation to ensure

service excellence


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V ISI ON

To become the most

successful regional airline by providing the best services to

our customers whileoptimizing profits .


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CORE VALUES

y Safetyy Performance driveny Self developmenty Accountability and integrityy Service excellence


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HR STRUCTURE

y Organization design


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Recruitment& Selection

Training &Development

Performance Appraisal

Employeerelations

Compensation & Benefits

EmployeeMotivation

Director Finance

Director HumanResource

Director Commercial

Director Operations

MarketingManager

Manager SupportSystem

Manager Admin

Manager Accounts

Manager Purchases

Direct SalesManager

CEO

Director Engineering

GMOperations

GM Airport

Operations

LicensingOfficer

ManagerFlight

Services


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EXTE RNAL ST RATE GY

Service excellence strategy.


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EXTRENAL ENVIRONM ENTSTRENGHTS

y Service Excellence

y Cost leaders

y Reliability

y Innovation in servicey Technology

OPPO RTUNITIES

y P roviding an extensive feeder network for

international airlines

y Building secondary hubs

W EAKNESSES

y Staff retention

THREATS

y N ew technology

y Facilities and offers provided by other

airlines

y Emergence of new airline company

y Economic instability

y Government policies


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INTE RNAL ALIGNME NT W ITH ST RATE GIC DIRECTI ON

Core technology : It is how the principalproducts or services are created.

S tructure : It includes the division of labor,policies and procedures.


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Technology

Routine

Non-routine


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Structure

Organizationaldesign

Mechanistic Organic

Decisionautonomy

Centralized Decentralized

Division of Labor

Specialized Non-specialized


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H R POLICIES OF AIRLINE INDUST RY


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RECRUITMENT AND SELECTIONPOLICY:

Full time employeePart time employee

Trainee/ InterneeSeasonal employee


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INDUCTI ON POL ICY

Induction is a formal

procedure where thenewly hired employeesare welcomed into theorganization and made a

part of the airlineindustry.


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PE

RFORM

ANCE

APPRAIS

AL POLICY

Employee is assessed by his boss annuallyor semi annually.Rewarded in accordance to theirperformance

Development plan is formed


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COM PENSATI ON BENEFITS POLICY

M edical

Dental

Vision

Life Insurance

DisabilityRetirement


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LEAVE POLICY

y Annual leavey family care leavey sick leavey education leavey New Years Dayy Independence Dayy Labor Dayy Eid Daysy Other Islamic days


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ATTENDANCE POLICY

E mployees work on shifts

Disciplinary action aE mployees know the what-if situationbefore hand.


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OTHER POLICIES

Employee relation policy Ethics and conduct policy Sexual harassment policy

Safety policy Legal issues policy Exit interview policy Reimbursement of travel, food, etcMobile phone policy Loan policy Transfer policy Retirement plan policy

Resignation/ termination policy Disciplinary policy (dress code, smoking policy)Gift policy Funeral policy Communication policy Equal employment opportunity policy


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EMPLOYEE MOTIVATION

`" Psychological forces thatdetermine the direction of aperson's behavior in anorganization, a person's level of effort and a person's level of persistence.


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TYPES OF M OTIVATION

Intrinsic Extrinsic


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INT RINSI C M OTI VATI ON

Intrinsic motivation isbased on the basicessential and

fundamental factorsthat satisfy employeesinternally like praise,respect, recognition,empowerment, growth,trust, purpose, honor,independence, power,status, etc.


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EXTRINSICM OTIVATION

M otivation caused byexternal factors thatfulfill physical needs like

bonuses, homeaccommodation, car,reimbursements, etc


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REWARD SYSTEM IN ORG ANIZATIONS

Increase in salary

Cash

GiftH oliday


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WH ILEREWARDING EM PLOYEES

DAY TO DAY PERFORM ANCE

ENTHU SIASM

PU NCTU ALITY

WILLINGNESS TO ACCOM PLISH A TASK

ABILITY TO INNOVATE AND IDEATE

OVERALL FU LFILLM ENT OF GOAL


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U NDERSTAND WHAT M OTIVATES EM PLOYEES

M ONEYS UCCESS

RECOGNITI ONPOPULARIT YST ATUS

CAREE R DE V ELOPME NTHE ALTH

LEARNING


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KEY ELEM ENTS INEM PLOYEE M OTIVATION


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Strong set of values

Employees come first

Rewards and recognition


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M ission

H iring

Distributed leadership


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MOTIVATION AND ITSEFFECTS


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Motivatedemployees

Ex pected output

Increasedproductivity

IncreasedProfits

Increased salaryor compensation

Increased JobSatisfaction

Increased

commitment


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L ATEST RESEARCH


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M ICRO M OTIVATION

Customized motivationalplan

Conduct a review process


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Achievement Challengingprojects Unstructuredtasks

Aff iliation Team work Social activities

Power EmpowermentA uthority


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L INKING THEORY WITH MICRO MOTIVATION


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Affiliation

Medicalcoverage

House rentallowances

Achievement

E mployee of month

Bonuses

Power

E mpowerment

Stock option


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CON CL USION

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