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  • PMI Program Management Professional (PgMP) Handbook

  • Table of Contents

    Topic Page

    How to Use this Handbook (copyright and revision) 2

    About PMIs Certification Program 3

    Overview of the PgMP Credential About the PgMP Credential 4

    Timeline of the PgMP Credential Process 5

    PgMP Role Delineation (Job Analysis) 6

    PgMP Eligibility Requirements 7

    PgMP Application & Payment How to Complete the Online Application 8

    How to Record Your Experience on the Application 9

    Tips for Completing the Experiences Summaries 11

    Application Processing 12

    PgMP Credential Fees 13

    How to Submit Payment 14

    PgMP Refund Policy 15

    PMI Audit Process 16 All About PgMPs Two Evaluations Evaluation 1Panel Review 17

    Evaluation 2Examination Information 18

    PgMP Examination Blueprint 19 Examination Policies & Procedures Examination Administration 20

    Special Accommodations for the Examination 21

    Legal Restrictions on Taking the Examination 22

    Examination Eligibility 23

    How to Schedule Your Examination 24

    Rescheduling/Cancellation Policy for CBT Exams 27

    Rescheduling/Cancellation Policy for PBT Exams 28

    Emergency Situations (Extenuating Circumstances) 29

    PMI Examination Security & Confidentiality 30

    Examination Site Requirements & Instructions 31 Examination Report 35

    Reexamination 37

  • PMI Appeals Procedure 38 Use of Your PgMP Credential 39 Continuing Certification Requirements (CCR) Program About the CCR Program 40

    CCR/Credential Maintenance Overview 40

    Work Online 40

    How to Determine Your Certification/CCR Cycle 41

    How to Maintain Multiple Credentials 42

    Apply PDUs to Multiple Credentials 44

    Professional Development Units (PDUs) 45

    Why You Should Keep PDU Documentation 45

    PDU Categories 46

    Map PDU Categories Old to New 50

    Limits on PDU Categories 51

    How to Transfer PDUs to the Next Cycle 51

    How to Record PDU Activities 52

    How to Maintain Multiple Credentials 53

    Application Fees & Audit Process for Credential Renewal 54

    PMI Code of Ethics and Professional Conduct 55 PMI Certification Application/Renewal Agreement 60

  • PgMP Credential Handbook revised 27 January 2015 2 2007-2015 Project Management Institute Inc. All rights reserved.

    How to Use the PgMP Credential Handbook This handbook contains information on how you can apply for the globally recognized, highly valued PgMP credential. This handbook applies to both computer-based and paper-based testing candidates.

    PMI requires that all PgMP credential applicants read this entire handbook. The purpose of this handbook is to provide you with important information about the policies and procedures for obtaining and maintaining the PgMP credential.

    The features in this handbook allow you to:

    Find information on each policy or procedure by clicking on a topic in the left navigation bar.

    Find tips and important information by reading NOTES throughout the handbook.

    Access the online application system by clicking on links within this handbook.

    PMI CONTACT INFORMATION For general information about the Certification Program, contact the

    Customer Care Service Centre in your region. Find this information at

    PMI Customer Care email: [email protected]

    Use the Online Certification System to Apply

    Use the Online Continuing Certification Requirements (CCR) System for credential maintenance

    PgMP Credential Handbook last updated 27 January 2015. 2007-2015 Project Management Institute, Inc. All rights reserved. Revised: 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015 PMI, the PMI logo, Making project management indispensable for business results, PMBOK, CAPM, Certified Associate in Project Management (CAPM), PMP, Project Management Professional (PMP), Project Management Professional, the PMP logo, PgMP, Program Management Professional (PgMP), PMI-RMP, PMI Risk Management Professional (PMI-RMP), PMI-SP, PMI Scheduling Professional (PMI-SP), PMI-ACP, PMI Agile Certified Practitioner (PMI-ACP), PfMP and Portfolio Management Professional (PfMP) are marks of Project Management Institute, Inc. For a comprehensive list of PMI marks, contact the PMI Legal Department.[email protected]://

  • PgMP Credential Handbook revised 27 January 2015 3 2007-2015 Project Management Institute Inc. All rights reserved.

    About PMIs Certification Program PMI offers a comprehensive certification program for practitioners with different levels of education and experience. The certifications are developed and maintained through a vigorous process.

    The certification program includes: Certified Associate in Project Management (CAPM) certification PMI Agile Certified Practitioner (PMI-ACP) certification PMI Risk Management Professional (PMI-RMP) credential PMI Scheduling Professional (PMI-SP) credential Portfolio Management Professional (PfMP)SM credential Program Management Professional (PgMP) credential Project Management Professional (PMP) credential

    PMIs certification and credentials are distinguished by their global development and application, which makes them transferable across industries and geographic borders. The strength of PMIs credentials is that they are portable and not tied to any single method, standard or organization.

    PMIs certification program is designed to ensure that all certification holders have demonstrated their competence through fair and valid measures. Steps are taken to ensure only the most reliable testing measures are used in the assessment of candidates. For example, interviews can be influenced by how difficult the interviewer tends to be, how well the candidate is performing that day, and even how many questions the interviewer asks along the same line of questioning.

    PMI certification and credentials are also developed by project management practitioners for practitioners. The certification program is driven by the thousands of certification and credential holders who volunteer to spend time constructing and refining the exam questions used by PMI. These volunteers represent the diversity of PMIs market, coming from every region of the world, industry, job level and experience level.

    The exam questions are monitored through industry-standard statistical procedures, also overseen by volunteers.

    Finally, PMIs entire certification program is supervised by the Certification Governance Council (CGC), a committee of PMI credential holders who have a Board mandate to oversee PMIs credentials.

    A candidate is assessed by examining his or her competence using:

    Reviewing Education and Experience A combination of education and/or experience in project management is required for each certification. For example, the PMP requires both training specifically in project management and experience in the role of a project manager by leading and directing project teams, while delivering project results.

    Testing Competence The candidate is required to apply project management concepts and experience to potential on-the-job situations through a series of scenario-based questions.

    Ongoing Development Maintenance of a PMI certification requires the accumulation of ongoing professional development and education or, in the case of the CAPM certification, recertification.

    PMI Certification Department Mission

    Initiate, establish, evaluate, maintain and administer a professional credential program to promote and support project management practitioners and the


  • Overview of the PgMP Credential

    PgMP Credential Handbook revised 27 January 2015 4 2007-2015 Project Management Institute Inc. All rights reserved.

    About the PgMP Credential The PgMP credential recognizes advanced experience, skill and performance in the oversight of multiple, related projects and their resources aligned with an organizational objective. PgMP credential holders oversee the success of a program a way to group multiple, related projects to achieve benefits that may not be realized if the projects were managed in a stand-alone fashion.

    As project managers advance in their careers, the experience they gain in managing multiple, related projects and making decisions that advance strategic and business objectives demonstrates this competence. As employers demand program managers who can support the strategic objectives of the organization, PgMP credential holders will gain a distinct advantage in employment and promotional opportunities over their peers.

    PgMP Credentialing Process Overview You must pass two evaluations to obtain the PgMP credential. This process takes approximately four weeks to complete.

    Evaluation 1Panel Review: The initial evaluation occurs through an extensive application review during which a panel of credentialed program managers will assess your professional experience based on your responses to the Program Management Experience Summaries provided on the application.

    Evaluation 2Multiple-Choice Examination: The next step occurs with the multiple-choice examination in which you will be called upon to demonstrate your competence in both situational and scenario-based questions.

  • Overview of