PMI ® Global Congress 2011—North America Trouble Can Find the Best Teams Brian H. Munroe, PMP...
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PMI ® Global Congress 2011—North America Trouble Can Find the Best Teams Brian H. Munroe, PMP Senior Trainer & Consultant Corporate Education Group
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Transcript of PMI ® Global Congress 2011—North America Trouble Can Find the Best Teams Brian H. Munroe, PMP...
PMI® Global Congress 2011—North America
Trouble Can Find the Best Teams
Brian H. Munroe, PMP
Senior Trainer & ConsultantCorporate Education Group
My Projects Never Fail...
DILBERT: © Scott Adams/Dist. by United Feature Syndicate, Inc.
Rescue My Project™ - MTI Learning Inc. 2011
Project Team Pressures
Not enough MONEY
Not enough PEOPLE
Not enough TIME
DEMANDS!!
Rescue My Project™ - MTI Learning Inc. 2011
You Are Not Alone
Any project can fail
No project goes to outright failure overnight
Limited window of opportunity
First reactions are always denial
Tendency towards invoking rash actions
Root cause is never a quick find
Rescue My Project™ - MTI Learning Inc. 2011
Limited Window
Rescue My Project™ - MTI Learning Inc. 2011
HE
ALT
HY
CR
ITIC
AL
Trouble Declaration Points
CH
AL
LE
NG
ED
ST
RU
GG
LIN
G
TR
OU
BL
ED
Project Health Status
Co
st
and
Tim
e o
f R
ec
ov
ery
an
dR
isk
of
Pro
jec
t C
anc
ella
tio
n
Why I Don’t Raise My Hand
Sometimes called “Suppression Factors”
Hide true project status and prevent timely
identification of a situation needing correction
Examples: Denial
Fear (blame & face)
Apathy – lack of accountability
Strong incentives – payouts & penalties
Rescue My Project™ - MTI Learning Inc. 2011
Team Work - Symptom Examples
Low team morale Consistently missing milestones Incomplete documentation High defect rate Unresolved issues; lack of corrective actions Changing requirements Stakeholder loss of interest/participation Unreported problems Defensive attitudes; lack of trust Unhealthy team conflicts
Rescue My Project™ - MTI Learning Inc. 2011
Trigger Event
Always will be a trigger event that declares trouble
More than just another symptom; it is the final straw
No one definition of the trigger event; highly
dependent on the organization and the project
Rescue My Project™ - MTI Learning Inc. 2011
Risk vs. TroubleRisk
An uncertain event or condition that, if it occurs, has a positive or negative effect
TroubleA certain event or condition that has either already
occurred or will inevitably occur
Rescue My Project™ - MTI Learning Inc. 2011
RISK ≠ TROUBLE
Rescue My Project™ - MTI Learning Inc. 2011
Project Rescue Process
High Wire Act
Spring 200495% complete
1000 miles from home One missed stakeholder
Trouble had found me!
Rescue My Project™ - MTI Learning Inc. 2011
Role of the Rescue PM
Fire-Fighter Superhero
InvestigatorPoliticianCoach/Mentor
Rescue My Project™ - MTI Learning Inc. 2011
Troubled Project
April 13, 197056 hours into the execution phase
200,000 miles from home
Jim Lovell
Fred Haise
Jack Swigert
Rescue My Project™ - MTI Learning Inc. 2011
Trouble Found His Team
Rescue My Project™ - MTI Learning Inc. 2011
A True Rescue PM
Rescue My Project™ - MTI Learning Inc. 2011
“Big Shoulders – Big Brain”
When a project is in crisis and stress levels and expectations are high, tough skin and big shoulders are required.
Cool heads will prevail. So will followinga well defined, structured process and using a variety of tools and templates.
Rescue My Project™ - MTI Learning Inc. 2011
Thank You!Brian H. Munroe, PMP
1.800.288.7246 (US only) or
+1.978.649.8200
www.corpedgroup.com
