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PM Survival Guide to Proposal Management
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Transcript of PM Survival Guide to Proposal Management
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PM Survival Guide to Proposal Management PM Survival Guide to Proposal Management How My Program Management Skills Saved Me as a Proposal Manager How My Program Management Skills Saved Me as a Proposal Manager
PM Survival Guide to Proposal Management PM Survival Guide to Proposal Management How My Program Management Skills Saved Me as a Proposal Manager How My Program Management Skills Saved Me as a Proposal Manager
Patricia Brosey, Lohfeld Consulting Group, Inc.Patricia Brosey, Lohfeld Consulting Group, Inc.
Presented to PMI Presented to PMI
June 2, 2009June 2, 2009
Patricia Brosey, Lohfeld Consulting Group, Inc.Patricia Brosey, Lohfeld Consulting Group, Inc.
Presented to PMI Presented to PMI
June 2, 2009June 2, 2009
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AgendaAgendaAgendaAgenda
Comparing Project Management and Proposal Management
Very Similar Processes Roles and Responsibilities Key Factors to Successful Proposal Management Where Projects and Proposals Meet Proposal and Project Phases Proposal and Task Order Lessons Learned
Comparing Project Management and Proposal Management
Very Similar Processes Roles and Responsibilities Key Factors to Successful Proposal Management Where Projects and Proposals Meet Proposal and Project Phases Proposal and Task Order Lessons Learned
Copyright 2009 Lohfeld Consulting Group, Inc. All rights reserved.
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Project Management and Project Management and Proposal ManagementProposal ManagementProject Management and Project Management and Proposal ManagementProposal Management
Have you ever experienced the following? Had personnel conflicts on your project? Critical path analysis showed your project will be late? Found someone had charged your project number in error? Assessed the risk of your program and found more risks than you
had time to mitigate? Had scope and schedule changes at the last minute? Had Engineering change the solution at the last minute?
Project and Proposal Management have the same challenges
Both have similar processes and business goals
Have you ever experienced the following? Had personnel conflicts on your project? Critical path analysis showed your project will be late? Found someone had charged your project number in error? Assessed the risk of your program and found more risks than you
had time to mitigate? Had scope and schedule changes at the last minute? Had Engineering change the solution at the last minute?
Project and Proposal Management have the same challenges
Both have similar processes and business goals
Copyright 2009 Lohfeld Consulting Group, Inc. All rights reserved.
Proposals are really projects on steroids!
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Very Similar ProcessesVery Similar ProcessesVery Similar ProcessesVery Similar Processes
Copyright 2009 Lohfeld Consulting Group, Inc. All rights reserved.4
Project Management Processes Proposal Management ProcessesProject Integration Management – Identify, define, combine, unify and coordinate the various processes to be used on the project
Select the appropriate proposal processes based on the RFP (full process, task order process), our role (subcontractors adopt prime’s process), proposal personnel (proposal maturity)
Project Scope Management – Define the project – what needs to be accomplished. Ensure that the project includes all of the work required and only the work required to complete the project successfully
First management gate review defines the proposal scope. Scope is refined and communicated during subsequent gate reviews.
Project Time Management – Complete the project in a timely manner
Proposal schedule must be managed; status presented at gate reviews. Use critical path identification and management
Project Cost Management – Planning, estimating, budgeting and controlling costs to meet the approved budget
Proposal cost must be managed; status presented at gate reviews. Difficult to manage given the short duration of a proposal
Project Quality Management – Determine quality policies, objectives and responsibilities so that the project will satisfy the needs for which it was undertaken
RFP states which standards apply and which metrics will measure compliance. Quality is planned into a proposal or project; not inspected in.
Project Human Resources Management – Organize and manage the project team
Operations provides the proposal staff. How do I get the best staff and use who I have as best as I can?
Project Communications Management – Ensure timely and appropriate generation, collection, distribution, storage, retrieval and ultimate disposition of project info.
Set up daily status calls, proposal repository, track side meetings, track important decisions in baseline solution document
Project Risk Management – Risk management, planning, identify, analysis, responses, and monitoring and control on a project
Must assess and mitigate risk throughout process; status presented at gate reviews.
Project Procurement Management – Purchase and acquire the products, services or results from outside the project team to perform the work
Purchase and acquire the products, services or results. Team to fill a gap; perform ‘make or buy’ analysis; procure COTS
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Roles and ResponsibilitiesRoles and ResponsibilitiesRoles and ResponsibilitiesRoles and Responsibilities
Copyright 2008 Lohfeld Consulting Group, Inc. All rights reserved.5
Project Manager Proposal Manager
Assigned to achieve the project objectives. Supports Proposals providing execution ‘realism’ and management support
Responsible to create the winning, compelling and compliant proposal on time and within budget
Managing a project includes: Managing a proposal includes:
• Identifying requirements • Enforcing requirements compliance
• Establishing clear and achievable objectives • Establishing clear and achievable winning solution objectives
• Balancing the competing demands for quality, scope, time and cost
• Balancing the competing demands for quality, scope, time and cost
• Adapting the specifications, plans and approach to the different concerns and expectations of the various stakeholders
• Adapting the specifications, plans and approach to the different concerns and expectations of the various stakeholders – create a compelling proposal
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Key Factors to Successful Key Factors to Successful Proposal Management Proposal Management Key Factors to Successful Key Factors to Successful Proposal Management Proposal Management
What should you do if you are asked to manage a proposal? Know the proposal process Find an experienced proposal team
Make sure you have the following: Client requirements understood and documented Competitive assessment complete Preliminary solution developed and linked to customer requirements Solution positioned with the customer Win themes developed and compelling Teaming agreements in place Pwin analysis complete and acceptable Risk assessment complete and acceptable Task Order (TO) factory, if IDIQ/GWAC Cooperative management
What should you do if you are asked to manage a proposal? Know the proposal process Find an experienced proposal team
Make sure you have the following: Client requirements understood and documented Competitive assessment complete Preliminary solution developed and linked to customer requirements Solution positioned with the customer Win themes developed and compelling Teaming agreements in place Pwin analysis complete and acceptable Risk assessment complete and acceptable Task Order (TO) factory, if IDIQ/GWAC Cooperative management
Copyright 2009 Lohfeld Consulting Group, Inc. All rights reserved.6WHandoff to Proposal Manager
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Where Projects and Proposals Where Projects and Proposals MeetMeetWhere Projects and Proposals Where Projects and Proposals MeetMeet
Good news – you won! Bad news – you won! What should you expect from a Proposal Manager?
RFP with all amendments Full proposal submission
Technical, Management, Pricing, Past Performance, Contracts Volumes
All backup data Execution plan developed during the proposal
Schedules, plans, procurement agreements, proposal notes ECP plan based on prop technical and pricing solution
Plan to improve profitability/lower costs beyond proposal plan The Key is Program Execution: Price to win, manage to price!
Good news – you won! Bad news – you won! What should you expect from a Proposal Manager?
RFP with all amendments Full proposal submission
Technical, Management, Pricing, Past Performance, Contracts Volumes
All backup data Execution plan developed during the proposal
Schedules, plans, procurement agreements, proposal notes ECP plan based on prop technical and pricing solution
Plan to improve profitability/lower costs beyond proposal plan The Key is Program Execution: Price to win, manage to price!
Copyright 2009 Lohfeld Consulting Group, Inc. All rights reserved.7
Handoff to Project Manager
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Proposal and Project PhasesProposal and Project PhasesProposal and Project PhasesProposal and Project Phases
Copyright 2009 Lohfeld Consulting Group, Inc. All rights reserved.8
Pursuit•Organize capture team•Understand customer requirements and objectives•Develop preliminary solution•Position solution with customer•Assess competition•Develop win strategy•Build and execute teaming strategy•Establish price to win•Assess risk•Prepare gate review package
Pre-Proposal Preparation
•Assign proposal resources•Conduct baseline solution review•Identify and develop early stage proposal products•Prepare proposal development plan•Plan kickoff meeting•Prepare gate review package
Proposal Development•Prepare and validate proposal outline•Prepare and conduct kickoff meeting•Begin writing proposal•Develop oral presentation (concurrent with proposal development)•Review and approve price proposal•Conduct Pink Team•Revise text•Conduct Red Team•Revise text•Complete detailed edit•Gain final management approval (Gold Team)•Produce proposal•Quality check•Deliver proposal
Opportunity Identification/Assessment
•Identify opportunity•Meet with customer•Qualify opportunity•Prepare gate review package
Release Draft RFP
Release RFP
Industry Day Award
Receive Proposals
ConductOrals
SourcesSought
Post Submittal•Write thank-you notes to proposal team•Respond to customer requests for additional information and engage in discussions•Rehearse and present oral presentation•Prepare final proposal revision and submit•Receive award notice•Attend debrief•Document lessons learned
Concept(Project Selection)
PlanningDesign
And Development
Closeout(Lessons Learned)
Implementation
Project Management Phases
Proposal Management Phases
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Lessons LearnedLessons LearnedLessons LearnedLessons Learned
Be compliant and responsive Use compliance matrices Make response easy to score Develop win themes early Identify differentiators Document solution Link proposed solution to objectives Avoid wordy explanations Avoid “buzzwords” Avoid complacency Staffing
Identify key staff Support skills matrices within resumes
Be compliant and responsive Use compliance matrices Make response easy to score Develop win themes early Identify differentiators Document solution Link proposed solution to objectives Avoid wordy explanations Avoid “buzzwords” Avoid complacency Staffing
Identify key staff Support skills matrices within resumes
Copyright 2009 Lohfeld Consulting Group, Inc. All rights reserved.9
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Lessons LearnedLessons LearnedLessons LearnedLessons Learned
Management Supporting examples/metrics Industry “best practices” Proposed team’s responsibilities/authorities Exceed evaluation criteria
Past Performance Comparable past performances Diverse experience Current references Engage business units
Graphics Keep the proposal schedule – communicate schedule often! Keep configuration management; use collaboration environment
Management Supporting examples/metrics Industry “best practices” Proposed team’s responsibilities/authorities Exceed evaluation criteria
Past Performance Comparable past performances Diverse experience Current references Engage business units
Graphics Keep the proposal schedule – communicate schedule often! Keep configuration management; use collaboration environment
Copyright 2008 Lohfeld Consulting Group, Inc. All rights reserved.10
Your Project Management Skills Can Save You Too!
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Questions?Questions?Questions?Questions?
Copyright 2009 Lohfeld Consulting Group, Inc. All rights reserved.
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ContactsContactsContactsContacts
Pat Brosey, Principal Consultant, Capture and Proposal Management
19377 Diamond CourtLeesburg, Virginia 20175703.282.1774
Bob Lohfeld Lohfeld Consulting Group, Inc.940 South River Landing RoadEdgewater, Maryland 21037410.897.1100www.LohfeldConsulting.com
Pat Brosey, Principal Consultant, Capture and Proposal Management
19377 Diamond CourtLeesburg, Virginia 20175703.282.1774
Bob Lohfeld Lohfeld Consulting Group, Inc.940 South River Landing RoadEdgewater, Maryland 21037410.897.1100www.LohfeldConsulting.com
Copyright 2009 Lohfeld Consulting Group, Inc. All rights reserved.