PM in Theory | Managing Multiple Projects s Get Real 352-(&7 ,16,*+7 Active Listening 352-(&7...
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PM in Theory | Managing Multiple Projects PROJECT MANAGEMENT WEBINAR
Transcript of PM in Theory | Managing Multiple Projects s Get Real 352-(&7 ,16,*+7 Active Listening 352-(&7...
PM in Theory | Managing Multiple Projects
PROJECT MANAGEMENT WEBINAR
Things to know…
▪ All participants will be on mute
▪ Questions are welcome
▪ Use the question box to ask questions
▪ PM training is valid for 1 PDU
▪ Must be in attendance for full session
▪ PDU certificate sent by the end of the day
▪ Recording and slides sent by tomorrow
Alexa Ortega-Mendoza
Project Insight
Marketing Associate
www.projectinsight.net
Moderator
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Diane Buckley
CEO, Core Performance Concepts Inc.
Training in project management,
PMP® and CAPM® certification, leadership,
business analysis, agile and six sigma
www.coreperformanceconcepts.com
Presenter
PMP® and CAPM® are registered trademarks of the Project Management Institute
Do You Ever…
The Problem
• 9% of organizations rate themselves as excellent on successfully executing strategy
• 56% meet their original goals and business intent
• 44% of all Strategic Initiatives fail
• High performing organizations successfully complete 89% of their projects
• Low performers only 36% success• Wasting 12x more than high performers
• Less than 5% of the population can truly multitask
High v. Low Performance
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What Really Happens?
• Definition not clear or not understood
• Everything is a priority
• New priorities are identified regularly
• Someone forgot what is important
• Ignoring the impact of the initiative
Defining Prioritypri·or·i·typrīˈôrədē/Noun
1. A thing that is regarded as more important than another.“Housework didn’t figure high on her list of priorities”"housework didn't figure high on her list of priorities"
• The fact or condition of being regarded or treated as more important.“The safety of the country takes priority over any other matter”
"the safety of the country takes priority over any other matter"• The right to take precedence or to proceed before others.“Priority is given to those with press passes”
How would you rate your listening skills?
• I sometimes cut people off and jump in before they finish.
• I am always thinking about what I will say next.
• I usually have my ideas and opinions formed by the time I finish listening.
• I am an excellent active listener, focusing 100% attention in the present moment.
Let’s Get Real…
Active Listening
Upper Management Shifts
Scenario 1: Phil is constantly having the priorities shift on his project
Active Listening:
• What is the sponsors true need and desire (intuition)
• Have you showed the sponsor that you understand them and their need
Clarifying Questions:
• What has changed on this project
• Why is that important
• What will happen if
• Tell me more about…
Scope Creep
Scenario 2: Oh, that is easy!
Clarifying Questions:
• What is the scope of this project
• What will happen if we add this in
• How would this effect the project outcome
• Who’s is going to sign off on this change and project budget increase
Scenario 3
Priorities aren’t set correctly which causes workers to work on the wrong project first.
Ask yourself these questions:
• Who should I meet with today and follow up with?
• How could I have handled this more effectively?
• When should I touch base with ______ and get clarity?
• How can I assure that we are all on the same page?
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Weighted Hybrid
Non-Weighted Goal
ROOT YOURSELF IN THE PRESENT MOMENT!
• Know what the priorities are
• Don’t be afraid to ask questions
• Know and communicate why you are prioritizing one project over another
• Communicate how weights are produced
• Allow questioning when someone changes a priority
• The biggest task isn’t always the most important task
• Who is waiting on your task?
• Is your task part of the critical path?
• Focused blocks of time are necessary (Multi-tasking myth)
• Constant reprioritizing is a symptom of something larger
Team Efficiency
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Ask Yourself…
• Are you being consistent in your message?
• Are you giving the most important initiatives every opportunity to succeed?
Review
• Know your organization’s priorities
• Understand how your project(s) fit
• Work on your own personal efficiency
• Help your team successfully prioritize
• Be willing to quantify the impact of not prioritizing
Questions?
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