Plumbing Lesson One: Help! Call the Plumber Facilitator Guide 1-Help! Call the Plumber...

Plumbing Lesson One: Help! Call the Plumber

Facilitator Guide

Building Basics was paid for under an EL Civics grant from the U. S. Department of Education administered by the Virginia Department of Education. It was paid for under the Adult Education and Family Literacy Act of 1998; however, the opinions expressed herein do not necessarily represent the position or policy of the U. S. Department of Education, and no official endorsement by the U. S. Department of Education should be inferred. This document was designed and created by the Virginia Adult Learning Resource Center at Virginia Commonwealth University, 817 West Franklin Street, Suite 221, P.O. Box 842037, Richmond, VA 23284-2020. It may be reproduced for nonprofit, educational purposes only.

Plumbing Help! Call the Plumber Virginia Adult Learning Resource Center Lesson One

Plumbing Help! Call the Plumber

Building Plan / Blue Prints / Specs (Getting Ready to Teach)

Lifeskill Objective: Learners will be able to identify common home appliances and fixtures related to plumbing and describe common home plumbing problems. EFF Skills: Speak So Others Can Understand, Work Together, Cooperate With Others, Convey Ideas in Writing, Listen Actively, Observe Critically, Solve Problems and Make Decisions, Take Responsibility for Learning SCANS Skills: Resources (allocate facility and material resources) Interpersonal (participate as member of a team; teach others; work with individuals from a variety of ethnic, social or educational backgrounds; work and communicate with co-workers; provide basic leadership and negotiation skills) Information (acquire and evaluate information related to common home plumbing problems; this information is then interpreted and communicated through a variety of methods) Systems (provides basic understanding of systems) Lesson Length: 2-3 hours

Tools Activity #1: Home Plumbing Repairs Cartoon—overhead Home Plumbing Repairs Cartoon--cut into four pieces for puzzle activity; multiple sets for small group activity Activity #2: Apartment Appliances and Fixtures--overhead Apartment Appliances and Fixtures Handout Can You Do This?—overhead Can You Do This? Handout Activity #3: House Nightmare--overhead Home Plumbing Problem Pictures--overheads or large versions Home Plumbing Problem Vocabulary Handout A Home Plumbing Problem Vocabulary Handout B


Activity #4: Apartment Appliances and Fixtures Handout Blue Colored Pencils--1 for every 2 learners Apartment Manager Call Scripts Handout A--cut in half for pair activity Apartment Manager Call Scripts Handout B--cut in half for pair activity Apartment Manager Call Scripts Handout C--cut in half for pair activity Finishing Work: Plumbing Problem Checklist Handout Optional additional resources: Basic Plumbing. Sunset Books: 1995. Hedden, Jay. Modern Plumbing for Old and New Houses. Creative Homeowner Press: 1979. National Center for Construction Education and Research. Plumbing NCCER Trainee Guide Level 1. Prentice Hall: 2000.


Target Vocabulary

Nouns: appliance bathtub block clog commode crack dishwasher drain drip fixture food disposer hot water heater lavatory leak low water pressure pipe running toilet shower sink toilet washer water hammer Verbs: block clog drain drip fix install leak repair Adjective: worn out


Laying the Foundation Warm-Up / Presentation

Actions Materials Activity # 1: Plumbing Cartoon Puzzle

1. Before class begins, the instructor places one piece of the

Home Plumbing Repairs Cartoon at each learner’s place.

Home Repairs Cartoon-- Cut Up for Puzzle Activity

2. Ask learners to walk around the room and find the people with the missing parts of their puzzle. When the four people with the matching pieces of the cartoon puzzle have found each other, ask them to sit down together as a group.

3. Place the Home Plumbing Repairs Cartoon on the OHP. In their small groups, have learners discuss the cartoon. On the board, write the following questions:

Where is this couple? What is happening in this picture? What is the husband trying to do? What is the wife saying? What will they do next?

Home Repairs Cartoon-- Overhead

4. After a few minutes, have the groups report their ideas to the whole group. Write plumbing problem vocabulary elicited from the group discussion on the board. Some possible words to elicit are: basement, pipes, wrench, leak, fix or repair, flood, plumber.

5. Ask the group this transition question:

Who fixes things in your home?


Actions Materials Activity #2: Can You Do This? 1. After learners from the group have responded to the transition

question, place Apartment Appliances and Fixtures on the OHP. Give each learner a copy of the Apartment Appliances and Fixtures Handout.

Apartment Appliances and Fixtures-- Overhead Apartment Appliances and Fixtures Handout

2. Ask learners for examples of the word appliance in the apartment building. Then ask for examples of the word fixture in the picture. If possible, ask a higher level student to explain the difference between these words. For example: An appliance is always a machine, makes our work easier and faster; not all people have them in their homes. A fixture is usually part of the house when it is built, a basic thing every home should have, not a machine.

Apartment Appliances and Fixtures-- Overhead Apartment Appliances and Fixtures Handout

3. Model each of the words for appliances and fixtures in the apartment building and have learners repeat.

4. Give each learner the Can You Do This? Handout. Place the Can You Do This? transparency on the OHP and tell the group that they will be asking each other if they can fix, install, or repair the appliances and fixtures pictured in the apartment building. Ask a volunteer to tell the group the meanings of the words: fix/repair and install. Discuss briefly with the group to ensure that all learners understand the meanings of these verbs. You may want to refer to the cartoon to remind learners of the meaning of fix or repair.

Can You Do This?—Overhead Can You Do This?-- Handout

5. Write the question “Can you fix a faucet?” on the board. Then, under it write both the long and the short forms of the positive and negative answers to this question.

Example: Can you fix a faucet? Short Answer Long Answer Yes, I can. Yes, I can fix a faucet.

No, I can’t. No, I can’t fix a faucet.

6. Ask the learners which answer they normally hear people use in conversation. Confirm that we usually use the short answer in conversation.


Actions Materials 7. Perform the model on the Can You Do This?

Overhead with a learner with strong speaking skills. Then practice using these short answers by asking individual learners an example question (about a faucet or a dishwasher).

Can You Do This?-- Overhead Can You Do This? Handout

8. After practicing the questions and short answers with several learners, ask the group, "Who can fix a dishwasher?" As learners respond, write the name of one of the learners who responded yes to your question on the first line on the transparency. Then tell the learners that you will write the long answer to the question on the line. Ask each learner to write this sentence or an original answer on the first line on their Handouts. Have learners check each others’ sentences to ensure that all learners wrote the long answer form.

Example: "Tina can fix a dishwasher."

Can You Do This?-- Overhead Can You Do This? Handout

9. Invite learners to stand up and walk around the room, asking the questions on the Can You Do This? Handout to different classmates. If a classmate answers, No, I can’t, the learner should move on and ask another person. Tell learners that when they find a classmate who answers yes to a question, they should write a sentence about that person under You Report on their handouts. Assist beginning learners by accompanying them as they ask their classmates the first few questions.

Can You Do This? Handout

10. After learners have filled out their surveys, ask the group to sit down. Ask them "Who can…?" for each of the questions and have learners volunteer their answers. Practice both the short and long answers to the questions.


Building on the Foundation Practicing the New Language

Actions Materials Activity #3: What's the Plumbing Problem? Place the House Nightmare Overhead on the OHP. Ask the learners about what is happening in this house. Then ask them, "Have you ever had these problems in your home?" Tell learners that in this activity they will be learning the names for the common home plumbing problems they see in the picture on the OHP. Using the Home Plumbing Problem Pictures, hold up the first picture in the set and say the word or phrase. Have learners repeat it. Pointing to the House Nightmare Overhead on the OHP, ask the questions:

Where is there a ________ in this house? What is happening in this room? Are there any other problems in this room?

Rephrase, if necessary, and repeat the sentences that learners contribute, using the new vocabulary words. Example: “Right. There is a clog in the sink in the kitchen. The man is trying to fix the kitchen sink.” Repeat this process for each of the 10 Home Plumbing Problem Pictures. Give each learner a Home Plumbing Problem Vocabulary Handout based on their level. Beginners receive Handout A. Mid- and higher level learners receive Handout B. They will need this as a reference for the last activity.

House Nightmare-- Overhead Home Plumbing Problem Pictures Home Plumbing Problem Vocabulary Handout A Home Plumbing Problem Vocabulary Handout B


Actions Materials Activity # 4: Help! Call The Plumber (A Role Play) Ask each learner to take out the Apartment Appliances and Fixtures Handout, used earlier in Activity #1. Pair learners by language level and ask them to sit down together. Give each pair a blue colored pencil. Give each partner a section (Script #1 or Script #2) of one of the Apartment Manager Call Scripts Handouts. Beginner pairs get Handout A, mid-level pairs get Handout B, and higher level pairs get Handout C. In this role play, the partners will take turns playing an apartment manager and a plumber. The partner playing the manager will call the plumber and tell him or her what problems the different apartments are having. The other partner plays the apartment plumber and needs to draw the problems on their own Apartment Appliances and Fixtures Handout. Then, the plumber repeats all of the problems back to the apartment manager to be sure that he or she understood everything that needs to be fixed. As the partner playing the plumber repeats the problems back to the manager, he points to his Handout, showing what he drew. The apartment manager checks that all of the problems were correctly drawn on the apartment building picture. Partners switch roles and the new apartment manager reads Script #2. The partners follow the same steps as they did in the first role play. Model this role play in front of the group with a learner with strong speaking skills before the pairs do this on their own. Explain what you are doing at each step. Invite pairs to do the role plays. Circulate among the groups to assist each pair, as necessary. If time permits, have several pairs perform the role play for the whole group.

Apartment Appliances and Fixtures Handout Apartment Manager Call Scripts Handout A Apartment Manager Call Scripts Handout B Apartment Manager Call Scripts Handout C Blue Colored Pencils


Finishing Work Extension or Out-of-Class Practice

Actions Materials 1. Have learners take the Plumbing Problem Checklist

Handout home. They can check these appliances and fixtures and make a list of any plumbing problems they have in their homes.

Plumbing Problem Checklist Handout

Plumbing Lesson One: Help! Call the Plumbers

Facilitator Materials

Building Basics was paid for under an EL Civics grant from the U. S. Department of Education administered by the Virginia Department of Education. It was paid for under the Adult Education and Family Literacy Act of 1998; however, the opinions expressed herein do not necessarily represent the position or policy of the U. S. Department of Education, and no official endorsement by the U. S. Department of Education should be inferred. This document was designed and created by the Virginia Adult Learning Resource Center at Virginia Commonwealth University, 817 West Franklin Street, Suite 221, P.O. Box 842037, Richmond, VA 23284-2020. It may be reproduced for nonprofit, educational purposes only.

Plumbing Home Plumbing Repairs Cartoon Help! Call the Plumber Virginia Adult Learning Resource Center Lesson One Facilitator Materials

Plumbing Apartment Appliances and Fixtures Help! Call the Plumber Virginia Adult Learning Resource Center Lesson One Facilitator Materials

furnace hot water heater floor drain

lavatory sink

ice maker

dishwasher

washing machine washer

refrigerator toilet

drain pipes

tub commode

dryer

shower

Handout #1

Plumbing Can You Do This? Help! Call the Plumber Virginia Adult Learning Resource Center Lesson One Facilitator Materials

Activity #2

CAN YOU DO THIS? CLASS SURVEY

Walk around the room and ask your classmates to answer the questions about these house appliances and fixtures. Keep asking different classmates the question until you find a person who answers, “Yes, I can.” Listen first to the examples. EXAMPLES YOU ASK YOU REPORT Ex. Can you fix a dishwasher? ______________________________________________ 1. Can you fix a food disposer? ______________________________________________ 2. Can you install a faucet? ______________________________________________ 3. Can you repair a toilet? ______________________________________________ 4. Can you fix a sink drain? ______________________________________________ 5. Can you install a washing machine? ____________________________________________ 6. Can you install a bath tub? ______________________________________________ 7. Can you fix a pipe? ______________________________________________ 8. Can you install a shower head? ______________________________________________ 9. Can you repair a kitchen sink? ______________________________________________ 10. Can you fix an ice maker? ______________________________________________

Regina

Carlos

Regina, can you fix a dishwasher?

No, I can’t. Marta, can youfix a dishwasher?

Marta

Yes, I can.

Carlos

Plumbing House Nightmare Help! Call the Plumber Virginia Adult Learning Resource Center Lesson One Facilitator Materials

Plumbing Key to Home Plumbing Problem Pictures Help! Call the Plumber Virginia Adult Learning Resource Center Lesson One Facilitator Materials

Activity #2: What's the Plumbing Problem? Key to Home Plumbing Problem Pictures

The following large versions of the Home Plumbing Problem Pictures are labeled by number only, to make them more useful in classroom activities. The type of problem depicted in each picture is listed below. Show Picture #11 at the end of the activity for class laughs. Picture #1 A Dripping Faucet/A Leaky Faucet Picture #2 A Clogged Drain/A Blocked Drain Picture #3 A Broken Part/A Bad Part Picture #4 A Rusty Pipe Picture #5 Water Hammer/Noisy Pipes Picture #6 Running Toilet Picture #7 Low Water Pressure Picture #8 A Slow Drain Picture #9 A Cracked Pipe/A Broken Fitting Picture #10 No Hot Water/A Broken Water Heater Picture #11 Snake in Toilet

Plumbing Home Plumbing Problem Pictures #1 Help! Call the Plumber Virginia Adult Learning Resource Center Lesson One Facilitator Materials

Plumbing Home Plumbing Problem Vocabulary Handout A Help! Call the Plumber Virginia Adult Learning Resource Center Lesson One Facilitator Materials

Activity #3: Home Plumbing Problem Vocabulary

Handout A Look at each picture below. Choose a word or phrase that best describes the problem you see in each picture. Write the missing letters to complete the words.

dripping slow clogged cracked running blocked leaky noisy rusty broken worn out low

1. a dripping faucet a leaky faucet

2. a clogged drain a blocked drain

3. a rusty pipe

4. a broken part a worn out part

5. water hammer noisy pipes

Plumbing Home Plumbing Problem Vocabulary Handout A Help! Call the Plumber Virginia Adult Learning Resource Center Lesson One Facilitator Materials


Handout A Look at each picture below. Choose a word or phrase that best describes the problem you see in each picture. Write the missing letters to complete the words.


6. low water pressure 7. a cracked pipe

8. a slow drain

9. running toilet

10. no hot water

a broken water heater

Plumbing Home Plumbing Problem Vocabulary Handout B Help! Call the Plumber Virginia Adult Learning Resource Center Lesson One Facilitator Materials


Handout B Look at each picture below. Choose a word or phrase that best describes the problem you see in each picture. Write it on the line above the picture.


1. a dripping faucet a leaky faucet 2. a clogged drain

a blocked drain 3. a rusty pipe

4. a broken part a worn out part

5. water hammer noisy pipes

Plumbing Home Plumbing Problem Vocabulary Handout B Help! Call the Plumber Virginia Adult Learning Resource Center Lesson One Facilitator Materials


Handout B Look at each picture below. Choose a word or phrase that best describes the problem you see in each picture. Write it on the line above the picture.


6. low water pressure 7. a cracked pipe 8. a slow drain

9. running toilet

10. no hot water

a broken water heater

Plumbing Apartment Manager Call Scripts Handout A Help! Call the Plumber Virginia Adult Learning Resource Center Lesson One Facilitator Materials

Activity #4 Apartment Manager Call Scripts

Handout A Apartment Manager Script #1A Hello, this is ______________ at Sunrise Apartments. We need a plumber to come out here today. We are having a lot of problems. On the third floor, there is a clog in the bathroom sink. The washing machine on the first floor has a leak. There is a running toilet on the second floor. On the first floor, there is a crack in the pipe under the kitchen sink. There is a flood in the basement. I think the floor drain has a block. Apartment Manager Call Script #2A Hello, this is ______________ at Sunrise Apartments. We need a plumber to come out here today. We are having a lot of problems. In the basement, there is a leak in the washing machine. On the first floor, there is a clog in the kitchen sink. One the third floor, the pipes under the toilet are noisy. On the third floor, there is low water pressure in the shower. On the second floor, there is no hot water in the bathroom.

Plumbing Apartment Manager Call Scripts Handout B Help! Call the Plumber Virginia Adult Learning Resource Center Lesson One Facilitator Materials

Activity #4: Apartment Manager Call Scripts

Handout B Apartment Manager Script #1B Hello, this is ______________ at Sunrise Apartments. We need a plumber to come out here today. We are having a lot of problems. There is a clogged sink in the bathroom on the third floor. There is a leaky washer on the first floor. The second floor bathroom has a running toilet. On the first floor, the pipe under the kitchen sink is cracked. The basement has 2 feet of water on the floor. The floor drain is blocked. The ice maker on the third floor is dripping. Apartment Manager Script #2B Hello, this is ______________ at Sunrise Apartments. We need a plumber to come out here today. We are having a lot of problems. There is water under the third floor refrigerator. I don’t know why it is leaking. The faucet in the kitchen of the second floor apartment is dripping. The pipes under the third floor lavatory sink are rusty. The drain in the kitchen sink on the first floor is blocked. There is water all over the floor. There is only a little water coming out of the third floor shower. It has very low water pressure. The drain from the dishwasher is very slow. There is always a few inches of water in the bottom of the dishwasher.

Plumbing Apartment Manager Call Scripts Handout C Help! Call the Plumber Virginia Adult Learning Resource Center Lesson One Facilitator Materials

Activity #4: Apartment Manager Call Scripts

Handout C Apartment Manager Script #1C Hello, this is ______________ at Sunrise Apartments. We need a plumber to come out here today. We are having a lot of problems. The bathroom sink on the third floor is clogged. The washer on the first floor is leaking. The water is running from the laundry room floor into the bedroom. The toilet on the second floor apartment is running. On the first floor, the pipe under the kitchen sink is cracked. There is 2 feet of water in the basement. I think the floor drain is blocked. There is a leak in the second floor kitchen. Water is dripping from the ceiling in first floor family room.

Apartment Manager Script #2C Hello, this is ______________ at Sunrise Apartments. We need a plumber to come out here today. We are having a lot of problems. The washer in the basement is leaking and the floor drain is very slow. Now there is water standing near the drain. The faucet is dripping in the kitchen of the first floor apartment. There is a water hammer in the pipes behind the toilet in the second floor apartment. There is very low water pressure in the shower in the third floor bathroom. There are just a few drips coming out of the shower head. The hot water in all of the apartments is too hot. I hope we don’t need to install a new water heater.

Plumbing Home Plumbing Problem Checklist Handout Help! Call the Plumber Virginia Adult Learning Resource Center Lesson One Facilitator Materials

Home Plumbing Problem Checklist

Appliance/Fixture

Plumbing Problem

air conditioning system

bathroom sink

bathtub

shower

commode (toilet)

dishwasher

garbage disposer

freezer

hot water heater

kitchen sinks

food disposer

refrigerator

ice maker

washing machine

Whirlpool/ sauna

basement floor drain

yes no

Plumbing Lesson One: Help! Call the Plumber Facilitator Guide 1-Help! Call the Plumber...

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