Extract from the Defra report on Post-Installation Effectiveness of Property Level Protection, due to be published in April 2014.

Appraisal of eligibility and all sources of risk

Inception meeting with residents to raise awareness

Sign-up and early communication

Surveyor appointed

Independent survey and homeowner

reports

Surgery with residents to discuss recommendations

Product selection

Surveyor provides Bill of Quantities

Procurement: installer appointed

Issue (and return) of residents agreements

Consider upgrade options / contributions

Installation of Kitemark approved products

Homeowner product training & handover of instructions

Independent post-installation inspections, wet test and sign-off

Issue of Flood Risk Report

Residents enter warranty and maintenance agreements

Residents provide Flood Risk Report to insurers

Community flood plan updated to reflect measures provided.

Annual independent inspections and re-issue of Flood Risk Report certificates

Emergency plans tested annually.