Platform Comuting Test Dev Survey Results FINAL[1]

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    Copyright 2009 Platform Computing Corporation. All Rights Reserved.1

    Research Report onVirtualization and

    Cloud Computing inTest/Dev Environments

    Platform Computingwww.platform.com

    http://www.platform.com/http://www.platform.com/
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    Background: Methodology

    Objective: Examine the challenges of managing Test/Dev

    environments and the opportunity for servervirtualization and cloud computing to address them

    Fielded: Jun-Aug 2009

    Method: Telephone surveys

    Sample: IT architecture and operations managersresponsible for development and test infrastructure

    (N=83), at North American firms, cross-industry.

    SMB: n=57 (500 Test/Dev servers)

    Fielding and data analysis support by third party vendors

    Fielding: Primary Point (http://www.primarypoint.com/)

    Survey development and analysis support: Taneja Group

    (http://www.tanejagroup.com/)

    http://www.primarypoint.com/http://www.tanejagroup.com/http://www.tanejagroup.com/http://www.primarypoint.com/
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    Key Findings: The Case for Private Cloud

    1. Significant investment is being allocated to solve Test/Dev

    operational and budgetary challenges: 50% of respondents will

    have a funded project start in 2009, while 66% of respondents will

    have a funded project started by end of 2010

    2. Application teams are using shared infrastructure in production

    today, supporting the theory that Cloud Computing is more about a

    new business model for IT delivery than new technology

    3. Few firms have adopted a hosted environment outside the firewall.

    This helps to explain why many firms are starting with private

    cloud; get the business model right before introducing additional

    complexity involved with transitioning to external infrastructure

    4. The top challenge identified in managing Test/Dev environments:

    the need to manage virtual and physical resources separately

    5. Experienced users confirmed that server virtualization is an

    enabler, but adds several layers of control and cost issues that must

    be addressed by sharing, process, workflow, and other

    management capabilities

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    Industry Breakdown

    Banking

    20%

    Gov

    18%

    Manuf

    17%

    Telco

    14%

    S/W

    18%

    Health

    8%

    Pharma

    1%

    Other

    2%

    Industry Breakdown:

    ALL

    Banking32%

    Gov

    8%

    Manuf

    16%

    Telco

    12%

    S/W 28%

    Other

    4%

    Industry Breakdown:

    LARGE (>500)

    Takeaway: Broad industry representation. Banking and Software segments dominate

    the Large category with a combined 60% of respondents.

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    Size of Test/Dev Environment

    SMB

    < 500

    69%

    Large >

    50031%

    Number of PhysicalTest/Dev Servers

    0

    5

    10

    15

    2025

    30

    35

    40

    Distribution

    Takeaway: Broad coverage of infrastructure scale. Banking accounts for 40% of the

    environments that are greater than 1000 servers.

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    Prevalence of Virtualization in Test/Dev

    Yes

    89%

    No

    13%

    Does your company use

    virtualization in Test/Devenvironments?

    Takeaway: While virtualization is used heavily in Test/Dev environments, there remains

    a significant amount of work being done on non-virtualized infrastructure. Server

    virtualization prevalence matches industry estimates of 20-30% market penetration.

    3

    9

    8

    14

    39

    Dont know/Refused

    75-100%

    50-75%

    25-50%

    0-25%

    If Yes: Approximately what percentage

    of physical hosts are supportingvirtualization?

    53% of respondents

    have virtualized less

    than 25% of their

    physical servers

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    Hypervisor Vendor Prevalence in Test/Dev

    Takeaway: VMware prevalence is 95%, but 35% run at least one other hypervisor.

    Consolidation ratios: 20/host on average is high (with respect to production server

    virtualization consolidation ratios), indicating dense, highly shared environments and

    significant contention for limited, shared physical server resources.

    16

    15

    18

    80

    Other

    Citrix

    Microsoft

    VMware

    What hypervisor vendors are

    you using?

    13

    9

    20

    > 20

    11-20

    1-10

    Average Number of VMs per

    virtual host?

    65% Homogeneous35% Heterogeneous Average: 20

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    Resource SharingObjectives:

    Determine the types of resources currently shared

    Determine use cases for shared resources

    Explore prevalence of internal (private cloud) sharing and

    external (hosted, outsourced, public cloud) sharing

    Establish current views of limitations and challenges in

    Test/Dev for both internal shared and external hosting

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    Resource Sharing in Test/Dev

    Yes

    92%

    No

    8%

    Does your company share servers in

    Test/Dev environments?

    Takeaway: Development teams have a high degree of comfort using shared

    infrastructure. Of the small group that dont (8%), most plan to within 2 years. Teams

    share across nearly all phases (86% share across at least Dev, Unit Test, Integration Test

    & Performance Test phases).

    Yes

    86%

    No

    14%

    If Yes, do you share servers between

    the SDLC phases (Dev, Test, UAT)?

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    Resource Sharing for Other Activities

    Yes

    69%

    No

    31%

    Do you currently, or plan to, use your

    Test/Dev environment forotheractivities?

    Takeaway: Sharing is prevalent, even for non-Test/Dev activities. Disaster Recovery is

    likely an emerging use case, based on separate Taneja Group research.

    4

    47

    53

    Disaster Recovery

    Demos, Prototyping

    Training

    IfYes, What activities?

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    Use of Outsourced Infrastructure

    No

    82%

    Yes

    18%

    Do you use off-premise or hosted

    servers for Test/Dev (outsourcing)?

    Takeaway: Few firms have adopted a hosted environment outside the firewall.

    Lack of Control and Immature Technology are the top functional blockers, but a

    significant number have not been effectively sold on benefits (We Dont Have Need)

    2

    3

    3

    10

    13

    19

    24

    No Time

    Too Expensive

    Vendors are Too Small

    Lack of Security

    We Don't Have the Need

    Immature Technology

    Lack of Control

    IfNo: Why Not?

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    Use of Outsourced Infrastructure

    No82%

    Yes

    18%

    Do you use off-premise or hosted

    servers for Test/Dev (outsourcing)?

    Takeaway: Of those who have outsourced, 71% have outsourced less than 25% of their

    Test/Dev servers. Only a few vendors were named: Amazon (3), Savvis (2), Skytap (1),

    Surgient (1), ADP (1)

    Less

    ThanOne

    Quarter

    71%

    More

    ThanOne

    Quarter

    29%

    IfYes: What percentage of

    your Test/Dev servers arecurrently outsourced?

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    Sharing Resources in Production

    Yes

    76%No

    24%

    Are you using shared infrastructure or

    a private cloud forProduction

    enterprise applications?

    Takeaway: Application teams are using shared infrastructure in production today,

    supporting the theory that Cloud Computing is more about a new business model for IT

    delivery than new technology. 30% of shared pools host both Test/Dev and Production

    applications, indicating a rising comfort level with sharing overall. Taneja Group

    experience confirms emergence of Test/Dev/Prod sharing.

    Same

    Pools

    30%Different

    Pools

    70%

    If Yes: Do Production applications

    share the same or different resource

    pools as Test/Dev?

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    Shared Production Applications

    2

    3

    8

    8

    13

    15

    19

    20

    21

    Web 2.0

    System Software

    Business Critical

    HR

    Intranet

    ERP

    Web

    Finance

    CRM

    If Yes, what would you say are your top three Production

    applications using shared infrastructure or private cloud?

    Takeaway: Supporting the virtualization trend, enterprise applications that are within

    the firewall continue to be the primary production applications that are sharing

    resources. Business critical applications are at the early stage of moving to a shared

    environment.

    Top 3 SharedProduction

    Applications

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    Sharing Resources in Production

    Yes

    76%No

    24%

    Are you using shared infrastructure or

    a private cloud forProduction

    enterprise applications?

    Takeaway: Of the 24% who are not sharing, 70% have plans to do so in the next 12

    months (70%, N=7/10). Top apps planned to share resources: ERP, Finance, CRM, Web

    Yes

    55%

    No

    45%

    IfNo, do you know if the company has

    any plans to implement shared orprivate cloud for Production?

    70% of those with

    plans to share in

    Production will do

    so in the next 12

    months

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    Types of Applications Being Developed

    28

    30

    30

    34

    35

    38

    42

    45

    50

    ERP

    HR

    CRM

    Web 2.0

    System Software

    Business Critical

    Finance

    Intranet

    Web

    Across your enterprise Test/Dev environments, what kinds

    of applications are being developed?

    Takeaway: Broad mix, focused on web/intranet, finance, and business critical (specific

    to the industry/business). Finance and Web apps are also in the top 3 types of apps

    currently sharedin production.

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    Test/Dev ChallengesObjectives

    Determine the types of user and IT support challenges

    Focus on server & virtual machine lifecycle management

    issues (vs. SDLC management)

    Explore current projects, future planning, and funding to

    address Test/Dev challenges

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    Test/Dev Operations Challenges

    33%

    36%

    42%

    45%

    46%

    47%

    55%

    67%

    64%

    58%

    55%

    54%

    53%

    45%

    Users do too much configuration work

    Users are not returning machines to the pool

    Users wait too long for resources

    Users complain about lack of control

    IT does too much configuration work

    Sharing resources among teams is difficult

    IT manages virtual and physical resources separately

    Please rank the impact of these operational challenges in your

    Test/Dev environment:Med/High Impact No/Low Impact

    Takeaway: Top challenge: the need to manage virtual and physical resources separately.

    The top three challenges relate to lack of cross-domain management, server lifecycle

    management, and lab automation.

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    Existing Projects to Address Challenges

    Yes 41%No

    59%

    Do you currently have any projects

    around any of these challenges?

    Takeaway: Top projects focus on configuration (both IT and user configuration efforts),

    the need for self-service (wait too long), and better environment sharing across the

    software development lifecycle.

    8

    11

    11

    12

    13

    Sharing environments is difficult

    Managing virtual and physical

    separately

    Users spend too much time on

    configuration

    Users wait too long for resources

    IT spends too much time on

    configuration

    IfYes: Which ones? (Top Five)

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    Planned Projects to Address Challenges

    Yes 33%No

    67%

    IfNo, do you currently have any

    planning around these challenges?

    Takeaway: Delivering good configurations to Test/Dev teams quickly, and allowing

    them to recreate and share them with a minimum of configuration, are the focus of

    most current and planned projects.

    4

    5

    5

    6

    6

    Managing virtual and physical

    separately

    Sharing environments is difficult

    Users wait too long for resources

    Users spend too much time on

    configuration

    IT spends too much time on

    configuration

    If Yes: Which ones? (Top Five)

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    Operations Impact: Time Lost

    10%< 25%

    42%

    >25%

    8%

    87% Claim User Time Is Lost

    Due To Ops Challenges.

    How Much?

    Takeaway: Less time is lost by Test/Dev users than by IT support, but for both the loss is

    significant (50% agree that more than 10% of both user and admin time is lost due to

    challenges).

    10%

    < 25%

    30%

    >25%

    19%

    89% Claim IT Support Time Is Lost

    Due To Ops Challenges.

    How Much?

    19% say more

    than 25% of time

    is lost

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    Test/Dev Budget Challenges

    51%

    51%

    59%

    49%

    49%

    41%

    Unable to charge BU's for what they use

    Struggle to track utilization

    No budget to add more resources

    Please rank the impact of these budgetary challenges

    in your Test/Dev environment?Med/High Impact No/Low Impact

    Takeaway: Significant recession effect (highest impact of all challenges) is likely

    retarding the market for Test/Dev solutions more than any other factor in 2009. Many

    respondents indicated they would have explored a solution except for time/budget.

    22% Have

    Projects

    Underway

    Around

    Budgetary

    Challenges

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    Cost Analysis of Lost Time

    Data:

    Dev Team: 87% agree time is lost Of these, 50% say 25%

    IT Team: 89% agree time is lost

    Of these, 51% say 25%

    * Source: Gartner IT Spending and Staffing Report, 2009

    Assumptions:

    Fully-burdened developer at $150K peryear

    Implication: 50% of respondents lose

    more than $15K per developer per year

    Fully-burdened admin at $100K per year

    Implication: 30% of respondents lose

    more than $10K per admin per year

    Developer/Admin Ratio = 10/1(conservative)

    49% of IT staff distribution is in

    application development and support ,

    and 14% of IT staff distribution is in the

    data center *

    Cost Analysis: For an environment with 100

    developers/testers, with 5 admins

    50% will lose at least $1.5M per year in

    developer time

    49% will lose at least $50K per year in

    IT admin time

    Takeaway: Lost developer/tester time is a much bigger challenge and cost issue than

    lost IT admin time

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    The Solution OpportunityObjectives

    Determine familiarity and impressions of current on-premiseand hosted lab automation and lifecycle management

    solutions

    Explore existing projects and planning around solution

    evaluation

    Estimate budget size

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    Use of Test/Dev Provisioning Tools

    None

    34%

    HP/

    Opsware

    17%

    BMC

    11%

    VMware

    11%

    Other/

    Homegrown

    27%

    Which provisioning tools are you using?

    Takeaway: There is a clear lack of vendor penetration for automated provisioning tools

    in Test/Dev environments, which explains the high level of reported challenges and the

    lack of experience with lifecycle or lab automation (higher-order mgmt tools).

    61% Have Homegrown

    Tools or No Tools.

    Significant Lack of

    Investment to Date in

    Test/Dev Provisioning

    Software

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    Effectiveness of Virtualization

    No

    72%

    Yes

    28%

    Will server virtualization on its own address the

    most important challenges in your Test/Dev

    environment? Representative Why Not? Answers:

    Doesn't take in to account integration and

    interoperability issues these are the real

    challenges. Need a good service-based

    orientation managing business services not

    hardware.

    You still need process automation;

    virtualization is just an enabling technology.

    Our biggest challenges in Test/Dev are the

    same whether the servers are virtualized or

    not.

    Our biggest problem now is getting the

    configuration[s] right.

    Takeaway: Virtualization on its own was expected to solve the challenges only by those

    respondents new to using the technology. The majority of experienced users confirmed

    that virtualization is an enabler, but adds several layers of control and cost issues that

    must be addressed by process, workflow, sharing and other management capabilities.

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    Existing Solution Experience

    Yes31%No69%

    Have you evaluated or tested any

    lab automation or virtualization

    lifecycle management software?

    Takeaway: VMware Lab Manager dwarfs other solutions, but budgetary issues have

    stalled a large percentage of evaluations. Few respondents indicated functional

    problems with lab management solutions.

    2

    2

    2

    4

    27

    Enigmatec

    Microsoft

    VMLogix

    Surgient

    VMware

    Which ones?

    40% have not

    evaluated due to

    Lack of Time or

    Budget

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    Funding to Address Challenges

    Yes

    42%

    No

    58%

    Do you have a currently funded

    project to build or purchaseTest/Dev shared infrastructure

    solutions?

    Takeaway: Significant investment is being allocated to solve Test/Dev operational and

    budgetary challenges.

    Don't Know/Refused

    0-$50,000

    50,000-$100,000

    100,000-$250,000

    $250,000 +

    0 5 10 15 20

    IfYes: can you tell us the approximate

    budget amount?

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    Funding to Address Challenges

    Yes

    38%

    No

    62%

    IfNo, do you have oneplanned to start this year

    or next year?

    Takeaway: 38% of respondents that are not investing to solve Test/Dev challenges

    today plan to do so in the next two years. 50% of respondents will have a funded

    project start in 2009, while 66% of respondents will have a funded project started by

    end of 2010.

    Yes

    42%

    No

    58%

    Do you have a currently funded

    project to build or purchaseTest/Dev shared infrastructure

    solutions?

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    Additional Industry SegmentAnalysis

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    Industry Segment Consistency

    Virtualization Adoption

    Size of environments (Banking outlier)

    Number of physical hosts supporting virtualization

    Use of virtualization (Manuf outlier)

    Hypervisors used

    Sharing of Resources

    Use of shared servers (SW and Health outlier)

    Sharing between stages of SDLC

    Using shared servers in production (Telco outlier)

    Use Test/Dev for other non-prod work, i.e. demos (Gov and Health outliers)

    Application types developed

    Solution Opportunity Number that have evaluated lab automation (SW and Health outliers)

    Number that have current funding (Banking outlier)

    Planned funding for this year

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    Industry Segment Outliers

    Banking

    Heavier outsourcing: 31% (vs. 18% avg.)

    Little sharing between Test/Dev and Production: 11% (vs. 30% avg.)

    Large: accounts for 40% of the environments that are > 1000 hosts

    High projects around operational challenges: 69% (vs. 41% avg.)

    15% believe virtualization is enough to solve problems (vs. 28% avg.)

    62% have current funding (vs. 42% avg.)

    Government

    High sharing between Test/Dev and Prod: 56% (vs. 30% avg.)

    High use of Test/Dev for other non-prod work, i.e. demos: 91% (vs. 69%

    avg.)

    Low projects around operational challenges: 18% (vs. 41% avg.)

    More believe virtualization is enough to solve problems: 55% (vs. 28% avg.)

    High number with planned funding for next year: 50% (vs. 27% avg.)

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    Industry Segment Outliers (cont.)

    Manufacturing

    Only 64% use virtualization (vs. 90% avg.)

    No outsourcing: 0% (vs. 18% avg.)

    No sharing between Test/Dev and Prod: 0% (vs. 30% avg.)

    High number with planned funding for next year: 71% (vs. 27% avg.)

    Software

    Only 70% share servers (vs. 92% avg.)

    Lighter outsourcing: 10% (vs. 18% avg.)

    No sharing between Test/Dev and Prod: 0% (vs. 30% avg.)

    Low projects around operational challenges: 20% (vs. 41% avg.)

    High number have tested lab automation: 50% (vs. 31% avg.)

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    Industry Segment Outliers (cont.)

    Telecommunications

    Heavier outsourcing: 36% (vs. 18% avg.)

    Lighter shared servers in production: 55% (vs. 76% avg.)

    High sharing between Test/Dev and Prod: 83% (vs. 30% avg.)

    Low projects around operational challenges: 9% (vs. 41% avg.)

    High number with planned funding for next year: 50% (vs. 27% avg.)

    Health Care

    Only 57% share servers (vs. 92% avg.)

    No outsourcing: 0% (vs. 18% avg.)

    No sharing between Test/Dev and Prod: 0% (vs. 30% avg.)

    Low use of Test/Dev for other non-prod work, i.e. demos: 29% (vs. 69%avg.)

    High number have tested lab automation: 71% (vs. 31% avg.)

    No planned funding for next year: 0% (vs. 27% avg.)

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    For more information Contact Martin Harris, Director Product Management,

    [email protected]

    Or visit http://www.platform.com/company/contact-us

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