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Plantronics & Enterprise UC DevicesThe Final Link

3Presentation Title / Subtitle Public

Who are we?Enterprise Experience of Industrial Voice

APPLYING SOUND INNOVATION

ACOUSTICS DESIGN COMMITMENT

We support collaboration solutions that enable people to work more effectively together, to drive user acceptance and to improve user experience

PLANTRONICS CORE MESSAGE

This if this is the future, what replaces it?

 Old Office Spaces

  Private (1) Office

  Team (2-6) Office

  Landscape / Open Plan Office

  Meeting Rooms

Work Topology

HO

ME

ELS

EW

HE

RE

NEW SPACES TO WORK

Quiet Rooms small enclosed spaces with acoustic privacy

Quiet Areas comfortable and attractive, multiple work- settings for individuals, low noise policy

Collaboration Areas comfortable and adaptable for group needs, located away from quiet areas

Social Hubs relaxing ‘off-stage’ spaces with refreshments, for groups or individuals

Inspiring Spaces stimulating environments such as art galleries, museums or outdoor locations

Neutral Ground somewhere to hold meetings outside the corporate territory

Transition Spaces public spaces used while in transit, including cafés and transport

OF

FIC

ES

Home or Hotel Room somewhere private, peaceful and comfortable

21st Century Work Space

UNIFIED COMMUNICATIONS & AUDIO DEVICES

YOUR VOICE SIGNATURE-THE DIFFERENTIATOR

People will soon forget what you said. They will NEVER forget how you made them feel

Face-to-Face versus Tele-Conversation

Face-to-Face Voice Only

Body Language

55%

Face To Face: Mehrabian, A. (1971). Silent messages. Wadsworth, Belmont, California. Telephone: Mehrabian, Albert & Morton Wiener (1967): Decoding of inconsistent communications.

Journal of personality and social psychology 6(1): 109-114.

Tone of Voice 38%

Message 7%

Tone of Voice 87%

Message 13%

One size does not fit all

One size does not fit all-Innovation is the Key

Is UC an UNFINISHED SYMPHONY?

• Mobile and PC/Deskfone are still two different worlds

– Presence could be enhanced

• Plantronics Smart Presence– Wearing Status Presence– Action When Removed– IM Escalate to Voice– Presence Camp On– Low Battery Warning

• This is only the beginning..

ENTERPRISE UC HEADSET LIFECYCLE

Plan the approach, management and leverage of best practices for a successful Enterprise UC deployment

PLAN

Ensure the immediate, effective and successful adoption of UC

ADOPT

Manage the physical deployment and timely coordinated rollout of UC

DEPLOY

Proactively respond to the growing demand for UC headsets across the

GROW

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ACOUSTICS DESIGN COMMITMENT

A quality audio solution matched to the right work style and environment maximizes user satisfaction, productivity, and ultimatelyUC adoption