Pizza Hut Waqas

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Marketing Management

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Project of Marketing Management of Pizza Hut


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Submitted to:

Mam Sara Saleem

Submitted by:

Abadullah (MBD-12-63)

M.Waqas Sagheer (MBD-12-32)

Omer Farooq (MBD-12-19)

BZU Sub Campus DGK


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Table Of Content:

Acknowledgement 05Questionnaire 05

Introduction 06

Pizza Hut in Pakistan 07

Pizza Hut in Multan 08

Vision Statement 09

Mission Statement 09

Competitors of Pizza Hut 09

Products of Pizza Hut 10

Supply Chain Management 12

Diagram of SCM 13

Quality Management 13

Supply Chain Management of Pizza Hut 14

Drivers of supply chain 15

Facilities 15

Inventory 16

Diagram of Inventory Control 17

Transportation 18

Information 19

Sourcing 21

Suppliers of SCM 22

Direct Suppliers 22

Indirect Suppliers 22

Pricing 23

Diagram of SCM of Pizza Hut 24

Demand estimation of Pizza Hut 25

Operation/Production of Pizza Hut 25

Responsiveness and Efficiency 27


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Strengths 28

Weakness 28

Opportunities 28

Threats 29

Conclusion 29

Recommendations 29

Bibliography 30


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ACKNOWLEDGEMENT

This research report is the result of dedicated group efforts,

which we did to complete this project. We are thankful to

Almighty ALLAH

That He has empowered His blessings on us while doing our

research project.

Our gratitude goes to Shahid Siddique Assistant Restaurant

General Manager Pizza Hut Multan who provided us with all the

relevant information about the product.

We would like to thankMr. Khalid Lodhi for her guidance and

help all the time during this project.

Questionnaire

Who are the competitors of Pizza Hut? What is the mission of Pizza Hut supply chain? Who are the suppliers of Pizza Hut? What are the products of Pizza Hut? What types of facilities are given to customer at Pizza Hut? Where you store your products? How can you maintain Pizza quality? How can you treat a customer to gain their trust? How maintain your inventory? Which mode of transportation you are using to maintain the supply chain?


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Will company charge additional transportation cost? Is company give information to customer about products? Is company maintaining the proper information of customer? Are your company outsource or in source your product materials? Which products you are outsource and where? Which products you are in source? Which price strategy you are using? Which method you use to reduce the cost? What are your inbound logistics? What are your outbound logistics? Which mode of transportation you are used to deliver the products to the customer? What are your strengths? What are your weaknesses? What are your opportunities? What are your threats? What is your competitive advantage? Either you are adopting efficiency or responsiveness? When you find that you do not know how to complete a task, what do you usually do?

Introduction:

The world-renowned Pizza chain, globally known as Pizza Hut, was initiated in the year

1958 by brothers Dan and Frank Carney in their hometown of Wichita, Kansas. Pizza Hut Inc.,

Pizza Hut is an American restaurant chain and international franchise that offers different styles

ofpizza along with side dishes including salad, pasta, buffalo wings, breadsticks, and garlic

bread. Corporately known as Pizza Hut, Inc., it is a subsidiary ofYum! Brands, Inc., the world's

largest restaurant company. As of 2012, there were more than 6,000 Pizza Hut restaurants in the

United States, and more than 5,139 store locations in 94 other countries and territories around

the world.

Pizza Hut was founded in 1958 by brothers Dan and Frank Carney in their hometown of

Wichita, Kansas. When a friend suggested opening a pizza parlorthen a raritythey agreed
http://en.wikipedia.org/wiki/Restauranthttp://en.wikipedia.org/wiki/Franchisinghttp://en.wikipedia.org/wiki/Pizzahttp://en.wikipedia.org/wiki/Side_dishhttp://en.wikipedia.org/wiki/Saladhttp://en.wikipedia.org/wiki/Pastahttp://en.wikipedia.org/wiki/Buffalo_wingshttp://en.wikipedia.org/wiki/Breadstickhttp://en.wikipedia.org/wiki/Garlic_breadhttp://en.wikipedia.org/wiki/Garlic_breadhttp://en.wikipedia.org/wiki/Yum%21_Brandshttp://en.wikipedia.org/wiki/Yum%21_Brandshttp://en.wikipedia.org/wiki/Garlic_breadhttp://en.wikipedia.org/wiki/Garlic_breadhttp://en.wikipedia.org/wiki/Breadstickhttp://en.wikipedia.org/wiki/Buffalo_wingshttp://en.wikipedia.org/wiki/Pastahttp://en.wikipedia.org/wiki/Saladhttp://en.wikipedia.org/wiki/Side_dishhttp://en.wikipedia.org/wiki/Pizzahttp://en.wikipedia.org/wiki/Franchisinghttp://en.wikipedia.org/wiki/Restaurant


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that the idea could prove successful, and they borrowed $600 from their mother to start a

business with partner John Bender. Renting a small building at 503 South Bluff in downtown

Wichita and purchasing secondhand equipment to make pizzas, the Carneys and Bender opened

the first Pizza Hut restaurant; on opening night, they gave pizza away to encourage community

interest. A year later, in 1959, Pizza Hut was incorporated in Kansas, and Dick Hassur opened

the first franchise unit in Topeka.

Pizza Hut Pakistan

Pizza Hut initiated its operations in Pakistan with its first restaurant way back in 1993.

The journey that started then continues to this day, as the chain consists of over 43 outlets

spread all across Pakistan, and is arguably the largest restaurant chain in Pakistan. The team at

Pizza Hut has launched various amazing flavors and toppings during our time here, in addition

to our beloved and timeless classics, and continually strives to deliver new and ever-better

tastes. The critically acclaimed topping, Chicken Tikka, which has swept the world since its

creation, was introduced for the first time in Pakistan. Our Customers prefer us because of our

innovative products and concepts, and the consistently high level of service, quality and

standards that we set and meet every day. This is the mantra we uphold in all our restaurants,

touching the lives of hundreds and thousands on a daily basis.


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Pizza Hut in Multan

Multan, otherwise famously known, as the city of saints will have another local attraction

to boast about, now a Pizza Hut, the Worlds No. 1 Pizza Chain and the largest international food

franchise in Pakistan has recently opened its doors to the people of Multan.

The opening ceremony was attended by Pizza Hut officials, dignitaries and local media

personalities. Speaking on the occasion, Mr. Manzar Riaz, Managing Director of the 100%

locally owned MCR (Pvt.) Ltd, who are the franchise of Pizza Hut in Pakistan, said:

"It is a matter of great pride that our company has created business opportunities for more than

1000 local suppliers, has contributed above Rs. 120 million to the national exchequer and has

provided employment to over 1000 people working in the system. Backed by an intended

investment of Rs. 1 billion, over the next two years we plan to open another 20 restaurants... and

this is but the first step in that plan. Imagine the potential that we have of serving Pakistan once

we fully leverage our growth.

I sincerely believe in people capability first... satisfied customers and profitability follow. Peopleare the most important asset for any company or nation. We would like to play our small part in

making the working conditions & atmosphere in Pakistan attractive enough, so that we can stop

the current brain drain."

The opening of Pizza Huts outlet in Multan comes at a time when MCR (Pvt.) Ltd. is

celebrating its 10th year of operations in Pakistan. Besides the outlet in Multan, Pizza Hut is

operating restaurants in Karachi, Hyderabad, Peshawar, Islamabad, Lahore and Faisalabad as

well.

The opening of the new Pizza Hut outlet will provide entertainment to the Multanites, and will

also bring the famous international brands flavor and experience to them - an experience that is

already a household name in 6 other cities across the nation.


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Address: Main Road, Gulgasht Colony, Multan.

Multan, Punjab

Phone: 061-6522775

Website: http://www.pizzahut.com.pk/

Vision Statement

Pizza Hut's vision is to be the world's best quick service restaurant experience. Being the best

means providing outstanding quality, service, cleanliness and value, so that they make every

customer in every restaurant smile. To achieve their vision, they are focused on three worldwide

strategies:

Mission Statement

"We take pride in making a perfect pizza and providing courteous and helpful service on time,

all the time. Every customer says, "I'll be back!"

Competitors of Pizza Hut

Domino Pizza


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Italian Pizza

PRODUCT LINE

Starters

Soupes & Salads


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Pastas

Sandwiches

Pizzas


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Desserts

Beverages

SUPPLY CHAIN MANAGEMENT

The movement of material from source to end customer is called supply chain. Supply

Chain includes purchasing, manufacturing, warehousing, transportation, customer service;

demand planning, supply planning and Supply Chain management. It is made up of the people,

activities, information and resources involved in moving a product from its supplier to customer.


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QUALITY MANAGEMENT

To ensure stringent international bench-marks in the quality of products and services at all its

restaurants across the world, Pizza Hut has a mystery shopper program in which an unknown

official visits a restaurant and evaluates it on certain defined parameters called C.H.A.M.P.S. that

stand for

Cleanliness Hospitality Accuracy Maintenance Product quality Speed


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Based on the report submitted by the official, the restaurants are rated and in the rare case of

finding under performers, they are kept under strict vigil.

This is the most important for a food chain like Pizza Hut. All the employeesback of-the-house

i.e. the kitchen assistants are trained accordingly. They are given extra classes in order to meet

the quality standards set by Pizza Hut around the world. This strategy is important in order to

satisfy the CHAMPS. This strategy is strictly implemented in Pizza Hut in order to fulfill the

quality standards. Different quality management staff is also there at Pizza Hut. The shift

managers have the task to observe whether the quality standards are met or not, whereas there

are a total quality management department at the main office. This department has the task to

implement quality standards and know whether they are achieved or not.

SUPPLY CHAIN MANAGEMENT OF PIZZA HUT

Drivers of Supply Chain

Supply chain management is the factor that differentiates the winners and the losers in this

business.

The cross-functional and logistical drivers of supply chain performance are:

Logistical drivers

Facilities Inventory Transportation

Cross-functional drivers

Information Sourcing Pricing


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Companys supply chain achieve the balance between responsiveness & efficiency that best

meets the needs of the company competitive strategy.

Drivers of Supply Chain Performance

Efficiency Responsiveness

Inventory Transportation Facilities Information

Supply chain structure

Drivers

Sourcing Pricing

Facilities:

Facilities are the actual physical locations in the supply chain network where product is

stored, assembled or fabricated. The two major types of facilities are

Production sites Storage sites.


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So the fundamental trade-off that managers face when making facilities decision between the

cost of the number, location & type of facilities (efficiency) & the level of responsiveness that

these facilities provide the companys customer. There are some facilities that are provided to the

customers of Pizza Hut.

Air Conditioning Parking in the Oracle Take Away Children's Goodie Bag Buffet Outdoor Seating in summer Disabled Facilities These facilities attract the customers and make them loyal to their product. These facilities

provided at the restaurant and there is another facility of home delivery is provided by the Pizza

Hut to their customers.

Inventory:

It encompasses all raw materials, work in progress and finished goods within the supply

chain. Changing inventory policies can dramatically alter the supply chains efficiency &

responsiveness. The base is prepared in the commissionaires and then transported to different

retail outlets. The outlets keep the inventory stock of only three days because it is a perishable

good. Hence, the inventory stock cost is reduced. As only the base is transferred to the store, in

case of any particular item demand is increased, it does not create any problem.

Cycle Inventory:

This is the amount of inventory needed to satisfy demand for the product in the period

between purchases of the product. In pizza hut only specific quantity of material is stored to

satisfy the demand of customer because all material is perishable.


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Safety Inventory:

Inventory that is held as a buffer against uncertainty. If demand forecasting could be done

with perfect accuracy, then the only inventory that would be needed would be cycle inventory. In

Pizza Hut there is no safety inventory because material is not stored for longer period only the

beverages are stored for the customers.

In inventory control procedure all the activities are shown. How the material brings to cold and

dry freezers and reached to the oven.

Procedure Inventory Control:

Cold Storage

Freezer

Walk In

Retarder

Oven

Dry Storage

Prep Room

Proffer

Make Table


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Transportation:

Transportation entails moving inventory from point to point in the supply chain. Transportation

can take the form of many combinations of modes & routes, each with its own performance

characteristics.

They use the refrigerated trucks in which the base is kept and there is controlledtemperature.

There are 80 trucks to supply the bases across Pakistan . There is also a vacant space in which extra base is kept to fill the demand of a particular

store.

The company will not incur any additional transportation costs as the counters are alongthe highway or on the trucks route.

The type of distribution channel used by Pizza Hut is the direct channel. The direct channel is

successful when there is an extremely large market that is geographically dispersed. The direct

channel is also useful when there are a large number of buyers, but a small amount purchased by

each.

Pizza Hut uses three different methods of selling its products directly to the market.

The first method of distribution used by Pizza Hut is delivery. Customers can call PizzaHut ahead of time, place an order, and the order is delivered to the customer's home.

Another method of distribution is for customers to dine-in. Customers can go to thenearest Pizza Hut, place an order and either leave with the order or eat at the restaurant.

One of Pizza Hut's largest competitive advantages is its restaurant style facility. Pizza

Hut offers a clean place to sit down and enjoy the variety of pizzas, salads, and

sandwiches in a fun, family atmosphere.


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The third method of distribution is! Online ordering. Customers can now go on theInternet and place an order. This method is useful because it allows customers to view the

entire menu, download any special coupons, and order without having to disclose any

credit card numbers. The market coverage for "The Extreme" will be nationwide.

Customers all over the country will be able to order "The Extreme" by one of the three

distribution methods.

Information:

Information serves as the connection between various stages of a supply chain, allowing

them to coordinate & maximize total supply chain profitability. It is also crucial to the daily

operations of each stage in a supply chain for e.g. a production scheduling system.

There was no proper medium of coordination between the suppliers and the outlet

managers, due to this the flow of information at times the information was misinterpreted and not

correlated this all happened because of no customer data base was maintained and outlet

manager could not recall the need of customer. There was not a proper inventory control, some

outlets receive excess amount of inventory so the cost is increased and they were not able to

come across this problem in the absence of proper information system. Billing problem, there was a


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deep problem faced by pizza hut in initial years working of frauds at billing, of some unusual

favors done by staff. To tackle the billing system they made centralized. They had built in server

storage system, but due to continuous exponential growth, the system collapsed because of small

storage capability. This system didnt allow any type ofcentralization in respect of billing

process and inventory control.

They need such a storage infrastructure which can be scaled up against increasing

demand. So at that point of time they went in for a directattach- storage solution from HP with the

capacity of 3tetra bytes. With the daily requirement of data base of about 2 giga byte which was to

be stored and maintained ,to scale up the system with demand, in march 2008 Pizza Hut took the

call to upgrade its system from Intel Xeon environment to Intel intaniom based HP integrity based

system. Pizza hut developed SAN of 15 tetra byte capacity .the SAN went on floor in 2008 after 1

month of testing ,it has been sized for 3 years keeping in mind of 2 giga byte growth per day

pizza hut opted to run its SAPERP application on SUSE Linux enterprise server. Based on

operating systems prize performance, reliability and scalability. The ERP environment is hosted

in data centre managed by third party specialist and offers extremely high resilience. They

customized the SAP software for ccd requirements managed its roll out across the organization

and provides support and maintenance for SAP ERP.

The software is based on JAVA. SAP ERP plays the crucial role in helping to manage the

internal operations and to maintain the extended supply chain. The five SAP servers connected to

SAN and this is how increased capacity has helped pizza hut increase its oracle data base space. This

was how pizza hut managed its data base and keep on inventing ways to maintain ever increasing

data base. But how to know customer preference, customer contacts, customer satisfaction, e-

usage to guarantee customer top of the world service.

There was no proper medium of coordination between the suppliers and the out letmanagers.

This all happened because of customer database was not maintained and outlet managercould not recall the need of customer.

The cost got increased and they were not able to come across this problem in the absenceof proper information system.

Therefore, commissionaires were created.


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As someone new to our business youll be amazed with the state-of-the-art technology weve

adopted to make the task of leading your business as robust and efficient as possible.

We constantly invest time and money in the management information systems that help our

stores forecast and monitor performance, labor usage, and food ordering and inventory

management. These systems are supported by a skilled internal team to make sure you get the

best use from them.

And we never rest on our laurels. Were constantly adding new technology to help make the

business even more successful. Our current plans include:

Real time performance reporting - so you can monitor the progress of your businessanytime, anywhere via remote log-in functionality.

Online recruitment of team members where only applicants who meet the minimumsuccess criteria are added to your shortlist.

Online training for managers and team members. Digital marketing including online and mobile handsets.

Sourcing:

Sourcing is the set of business processes required to purchase goods & services. Managers must

first decide which tasks will be outsourced & those that will be performed within the firm.

The Pepperoni and Mozzarella a cheese is imported from Australia and Spainrespectively.

To compensate an increased cost, they maintain a local supply chain to reduce the costlike vegetables, wheat, tomatoes.

This provides the world class facility and taste by importing its main ingredients fromSpain and Australia but other ingredients from local vendors.


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Supplier of Pizza Hut:

Supply chain of pizza hut starts from the suppliers of pizza hut. There are many suppliers of the

pizza hut but we divide them in two parts.

Direct suppliers Indirect suppliers

Direct suppliers:

There are three direct suppliers of Pizza hut named as:

Pepsi Company

Bake parlor company (Buns) Habib oil Mills (First mineral water)

Indirect suppliers:

Pizza hut have many indirect suppliers because they need all other material like Cutlery,

meat, vegetables, sauces, and all other material come from their warehouse named as

Commissary. That material is purchased by Commissary means indirect suppliers of Pizza hut

are:

Meat market (Their owns cattle) Vegetable market Sauces companies

Explanation:

Pizza Hut demands the direct material on daily basis. On every day end pizza hut

manager forecasts the demand of next day and gives the order to the suppliers than next day

morning the goods come to the Pizza hut. All indirect material i.e. vegetables, sauces, meat,

cutlery and all material is purchased by the ware house named by Commissary.


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Then Pizza hut takes the orders from its customers who come to pizza hut and also take the

orders from the delivery service there is a specialized system in pizza hut which is connected to

the delivery orders service so that 1 order list at a time come in the kitchen and at the managers

table also. Than production of pizza according to order starts and they deliver it within 45

minutes at the door of customer and in pizza hut they just take 20 minutes to prepare the pizza

and serve it to the customer.

Pricing:

Pricing determines how much a firm will charge for goods & services that it makes

available in the supply chain. The level of competition a business faces determines its pricing

strategy. Sometimes a business has the scope to set its price and sometimes a business cannot.

When a business has the scope to set its price there is a number of pricing strategies or policies it

might choose. As there are no such competitors of Pizza Hut which could compete with the

quality of pizza produced at Pizza Hut, therefore, the pricing strategy adopted by Pizza Hut is

'market skimming'. Pizza Hut has adopted this pricing strategy as they want to hold maximum

share of the market by maximum profit. This is a golden era for Pizza Hut, as there are no

competitors and hence, Pizza Hut is free to charge any price they want. They are charging higher

prices due to the uniqueness of the product. They satisfy the target market as the food quality isworth the price paid. The pricing strategy is not just to get the worth of quality but also to gain

maximum profits before any competitor enters because then Pizza Hut will have to change its

pricing strategy. Although the prices would be lowered with the new entrants in the market but

not to a greater extent as the quality food products are not home-produced. They are imported

from different countries keeping in view the best quality.

Pizza hut is using Market Skimming Price Strategy. Low price for meal and expensive for just one Coupons Worldwide and Gift Card in Developed Countries Charging method in Pakistan is, Price +21% Tax e.g. For a Pizza of 999 you will pay Rs. 1208


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Demand estimation of Pizza Hut

Pizza Hut estimates demand on daily bases. Demand estimation is based on past

experiences where chances of buffer are also considered and 10% buffer ratio is taken. Demand

estimation is done through the mutual participation of the managers of the particular outlet.

While estimating customers demand, both, the home delivery orders of customers and those

customers who used to dine inn, take into account.

Operations/production management of Pizza Hut

Operation process started. From 8am to 11am pizza hut gets open for the production function

only. From 11am till 3 at night, customers are welcomed to come in and enjoy their meal.

Operation/production includes the preparation of pizza dough according to the estimated

demand. The preparation of dough is go through by three different processes.

First process includes the addition of different spices and yeast in flour. All theingredients are measured and followed SOPs to help maintain the same taste at all

outlets in all cities. Skilled and trained labor is used to make the whole process speedy

and efficient as well as to reduce the lead time of each process.

After the addition of spices, in second process, the different sizes of dough is prepared toresponse the requirements of customers.

In third process, dough gets baked.

All of the three processes include machines and labor both. Each dough is not prepared by a

single person but each person is assigned to complete a single task in order to improve

efficiency. Till 11am, all the dough get prepared and rest of the pizza preparation process i-e,

filling, topping and baking, is done after receiving orders from customers.

After the order placement of customers, preparation of pizza get started, the preparation time

of pizza or the serving time of customers order is max 16 minutes. Whether there are too many

customers orders and takeaways, but the pizza huts serving time never exceeds up to 16

minutes. Their ready dough helps them to make the entire customers satisfy in time. In case of

unexpected large number of customers or too many take away and delivery orders, the work is


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done in a way that one person spreads sauce, other add veggies, other one fills meat and the other

person spreads cheese on it and then finally pizza goes in oven. This chain helps to serve

customers as quickly as possible. But in normal routine only one person is responsible to prepare

a single order (filling, topping etc).

The detailed steps in pizza production are given below:

Identify toppings Saucing procedures Using quality rings Layout method overview Placement of Pizza in the oven In-store production, time concept Need to give priority to home delivery tickets Hands-on practice of making pizzas Making half-n-half pizzas, single topping pizzas, special instructions, substitutions,

making

Using the Peak Revenue Period Checklist Explain the service times of all items served by the station Closing of the make table Storage of left over toppings Cleaning procedures Thawing charts usage and placing meats for thawing Tracking wastages on the make table

In pizza hut, here is no inventory left at end. All the pizzas are prepared as per customers

demand. But sometimes, in case of any food festival or food stalls at exhibitions, there may some

error occur to estimate the demand of unexpected arrivals of customer. If expected demand is

high as compare to actual demand then finished goods inventory may left. At the end the cost has

to be paid by company. To cut this cost pizza hut has a straight policy that this ending inventory

(remaining pizzas) neither distributed among employees/workers nor stored in refrigerators to

resell the next day but directly through into dustbin. The aim is to demotivate workers for


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producing extra units, keep them not to think that remaining pizzas would be serve to them or

they may take away to their homes. The other reasons are to estimate demand more carefully and

not to compromise on quality.

Responsiveness and Efficiency:

As we have seen that pizza hut open their outlets in a particular city so they are

responsive enough and they provide delivery within 30 minutes or offering it free is also to

increase their responsiveness.

It is difficult to maintain such kind of responsiveness because it will incur extra margin

and the profit margin will decrease thats the main reason they open their outlets and if a

particular customer order a pizza where pizza store is not available that store immediately callthe nearest pizza corner to deliver that particular order to be responsiveness and if a particular

product is not available they use to do transfer in and transfer out in which they take the product

from different outlet.


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Strengths:

Good Quality Food (Hygiene):All the ingredients except local vegetables are provided by Yum Restaurants

through their Restaurant Support System. All other inputs are according to the qualitystandards provided by them.

Brand Name:Pizza Hut is a franchise of Yum Restaurant which has its outlets worldwide.

Food worth its Price:Employing economies of scale, Pizza Hut has made its offerings more affordable.

They have starting range of Pizza with just Rs 75 and individual serving pizza with cold

drink for Rs 99 only.

Good Service:They provide good service in terms of timeliness of pizza, courteousness of

employee, knowledge of employees, taste of pizza etc. They provide pizza before time,

their staff are scattered around near all the tables so that incase the customer wants to call

pizza boy they just have to wave.

Weaknesses

Que during Peak Hour Higher Overhead Costs They advertise very less Fewer Outlets: Their outlets are not spread all over the city as compared to other

competitors.

Opportunities

Pizza Slice: They are one of the best pizza makers. In their take away they can start withpizza slices. This will attract people with small budget as well as those who wish to try


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pizza hut. This has been started by Dominosone of its competitors. Pizza Hut being in

market for a long time can cash on this opportunity

Threats

Competitors like Dominos, Italian Pizza. Housewives are interested in making Pizzas & other Fast Food at home.

CONCLUSION:

It is the time and money that lets you enter the race but it is the services that you provide

wins you the race. It shows that better services and responsiveness increase the loyalty and

demand. It conclude that if supply chain is good and effective then a company get good response

from the customer.

Recommendations:

The supply chain strategy of Pizza Hut is very good but there area of supply is so small.

They are providing their products only in big cities of Pakistan. There is so much demand in

small cities like Sargodha, Gujarat, Sialkot, and Gujranwala. There other competitors are moving

in these cities so if they will not make their outlets there they will lose competitive advantages.

The other thing is there prices are high if they will lose their prices poor people will also

like to buy there pizzas and the house hold trend of food will change after some time, people will

like to buy food rather than making it at home.

After implementing these strategies they can get:

Maximum return on their investment Value proposition Expands their business growth Increase in sales


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Bibliography:

Websites

www.pizzahut.co.in

www.pizzahut.com

www.images.google.co.in

www.wikipedia.org

www.google.co.in

Pizza Hut Main Road, Gulgasht Colony, Multan.

Multan, Punjab Pakistan
http://www.pizzahut.co.in/http://www.pizzahut.co.in/http://www.pizzahut.com/http://www.pizzahut.com/http://www.images.google.co.in/http://www.images.google.co.in/http://www.wikipedia.org/http://www.wikipedia.org/http://www.google.co.in/http://www.google.co.in/http://www.google.co.in/http://www.wikipedia.org/http://www.images.google.co.in/http://www.pizzahut.com/http://www.pizzahut.co.in/

Pizza Hut Waqas

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