Pitney Bowes Spectrum Technology Platform · Pitney Bowes Spectrum Technology Platform is unique in...

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Transform Business Data into Actionable Information Across the Entire Enterprise Pitney Bowes ® Spectrum Technology Platform

Transcript of Pitney Bowes Spectrum Technology Platform · Pitney Bowes Spectrum Technology Platform is unique in...

Page 1: Pitney Bowes Spectrum Technology Platform · Pitney Bowes Spectrum Technology Platform is unique in how it leverages both data quality and location intelligence across your organisation.

Transform Business Datainto Actionable InformationAcross the Entire Enterprise

Pitney Bowes®

Spectrum™ TechnologyPlatform

Page 2: Pitney Bowes Spectrum Technology Platform · Pitney Bowes Spectrum Technology Platform is unique in how it leverages both data quality and location intelligence across your organisation.

Pitney Bowes® Spectrum™ Technology Platform

Improve end-to-end business performance with the single platform that integrates quality data, location intelligence and decisive customer insight.

Benefits• Deliveracomprehensiveapproachtomanagingdata—onyourterms

• Extenddataqualitytoeverycustomertouchpoint

• Provideforconsistencyandstandardsacrossyourorganisation

• EnhanceyourcoreCRMandERPapplications

• Eliminatewasteful,redundantprocesses

• Makedecisionsthatcutcostsandboostprofits

• Consistentlymeetstringentcompliancerequirements

Page 3: Pitney Bowes Spectrum Technology Platform · Pitney Bowes Spectrum Technology Platform is unique in how it leverages both data quality and location intelligence across your organisation.

Thechallengesassociatedwithcorporatedatacanoverwhelmeventhemostsophisticatedorganisationaseachnewacquisition,ITsystemandcustomerinitiativeaddsnewlevelsofcomplexity.Whilemanyexecutivesratetheircorporatedataas“poor,”fewareactivelyworkingonaplanforimprovement.

Tobesuccessful,organisationsneedtofindeffectivewaystodealwithlong-termissuessuchasownership,disparatesystemsandoveralldataquality—whilebeingopportunisticwhenitcomestofavorablecircumstancesandcriticalbusinessissues.

PitneyBowesBusinessInsightprovidesthebestofbothworlds,withanenterprise-wideplatformthatmakesitpossibletocentralisecontrolandimproveperformanceonyourterms.ThePitneyBowesSpectrumTechnologyPlatformdoesnotreplaceyourexistingbusinessplatforms–itimprovesthequality,integration,accessibilityandvalueofyourinformation.

Take Control of Your Most Important Business AssetsInarecentGartnerstudy,organisationsestimatethattheyarelosingmorethan$8millionannuallybecauseofdataqualityissues—withevenhighertotalsinlargercompanies.Indifficulteconomictimes,organisationsofalltypesmustfocusoncontrollingandimprovingdataqualitytominimisedisruptionsandlosses.1

Justasimportant,therightapproachtoenterprisedatacanhelpyoulocatenewopportunities,connectwithcustomersandcommunicatemoreefficiently.Inadditiontoitsservice-orientedarchitectureandcomponent-drivenmodules,thePitneyBowesSpectrumTechnologyPlatformisuniqueinhowitleveragesbothdataqualityandlocationintelligenceacrossyourorganisation.Fromcustomercareandmarketingtooperationsandcompliance,businessunitscanmakebetterdecisionswithinformationthat’smoreaccurate,timelyandrelevant.

1 Organisations Perceive Significant Cost Impact From Data Quality Issues, August 14, 2009, gartner.com

Page 4: Pitney Bowes Spectrum Technology Platform · Pitney Bowes Spectrum Technology Platform is unique in how it leverages both data quality and location intelligence across your organisation.

A Foundation for Data Quality, Data Management and MoreThePitneyBowesSpectrumTechnologyPlatformincludesasetofcomponentsandapplicationsthatreadilyintegratewitheachotheraswellasyourcoreCRM,ERPandlegacysystems.Thesesolutionsworktogethertoprovideaconsistent,single-viewofyourcustomersacrosstheenterprise,andtheyaredesignedtosupporttheneedsofdatastewards,ITmanagersandbusinessusers.

Withconsiderableflexibility,youcanstartwithapplicationsthatprovidethemostimmediateimpacttoyourbottom-lineresultsandexpandyourreachovertimebasedonspecificbusinessneeds.

• Know Your Customers BetterEnterpriseDataQualitySolutionsstandardise,validateandconsolidatedatasoyoucancreateaccurate,comprehensivecustomerrecords.

• Unleash Your Location PotentialEnterpriseLocationIntelligenceSolutionsgeocoderecordswithpinpointaccuracy.Analyseandvisualisedata,automatecalculationsandmakebetterbusinessdecisions.

• Increase Returns on Your IT InvestmentsEnterpriseDataIntegrationSolutionsunlockthepowerofyourCRMandERMsystems,providingaccesstothe

criticalapplicationdataneededtoimproveenterpriseperformance.

• Monitor, Validate and Manage InformationEnterpriseDataGovernanceSolutionsprovidetheappropriatetoolstoprofileandmanagethequalityofyourcompany’sdata,soyoucanincreaseoverallconfidence.

• Tackle Complex Business ProblemsBusinessServicesincludeasuiteofspecialtyapplicationssoyoucanconfrontkeychallenges,includingglobalterrorism,taxliabilities,runawaycostsandwaveringcustomerloyalty.

Simplifying a World of DataBasedonamodular,service-orientedarchitecture,thesepremierdataqualitysolutionsupdate,linkandconsolidatevaluableinformationintoanenterprise-widebusinessintelligencesystem.

Toensureconsistencyinallofyouroperations,theSpectrumTechnologyPlatformincludesbothbatchandtransactionalsystemsforanyimplementation.Thescalablearchitectureleveragesdistributedsystemsandmultipleprocessorstosupportmillionsoftransactionsperhour–satisfyingthedemandsofenterprise-classdataprocessing.Powerfulrules-basedenginesanduser-definedfunctionsprovideforunrivaledflexibilityandeaseofuse.

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A Robust Set of Integrated SolutionsThetruevaluedatabringstoyourorganisationisreflectedinthemanywaysitcanadvanceyouroverallgoalsandobjectives:increasedprofits;moreefficientoperations;andstrongercustomerrelationships.That’swhyPitneyBowesBusinessInsightprovidesyouwithabroadspectrumofmission-criticalsolutions—allonasingleplatform.

Data Quality SolutionBusinessusers,administratorsanddatastewardscanallaccessasingle,enterprise-widedataqualitysolutiontostandardise,cleanse,updateandenhancecustomerdata,whilestreamliningtheoveralldataqualityprocess.Weprovidethetoolsyouneedtocreateandmaintainup-to-dateinformation–consistent,accuratedatathatcandrivebusinessresultsacrosseverycornerofyourcompany.

Data Governance SolutionOrganisationalleaderdefinedbusinessprocessesaretranslatedinto“rules”throughtwopowerfulmodulestoenableyoutoquicklygainanaccurateanddetailedunderstandingofyourdata.Youareabletoprofileandmonitorthedatausedinyourbusinesssystemsandapplications,withintegratedanalysisandmanagementframeworks.

Location Intelligence SolutionInadditiontoenhancingyourexistingdata,locationintelligencecreatesnewinformationaboutyourunderlyingdatarecordsbyassessing,evaluating,analysingandmodellingdistinctgeographicrelationships.Reducerisk,increasecustomersatisfactionandstreamlineoperationswithoursophisticated,buteasytouse,toolstoverifylocationsandtransforminformationintovaluablebusinessintelligence.

Data Integration SolutionAccurate,completeandconsistentcustomerinformationisessentialtobusinesssuccess.Yet,evenafterinvestingmillionsinsophisticatedCRMandERPsystems,overtwo-thirdsofallorganisationshaveissueswithnon-standarddataandincompleteinformation.Weprovideyouwithasinglesourcefordataintegration,soyoucanaccess,combineanddeliverinformationfromyourdisparatedatasources.

Business ServicesTherearetimesinbusinesswhenspecialtyapplicationsarerequiredtosolvecomplexbusinessproblems.Weprovideyouthemeanstoconfrontandovercomesomeofthemostpressingchallengesinbusinesstoday,includingreducingtheriskofconductingbusinesswithindividualsandbusinessesonglobalwatch-lists,taxliabilities,runawaylogisticcostsandqualityconnectorstoyourkeycustomerinformation.

The Pitney BowesSpectrum™

Enterprise DataQuality Solution

The Pitney BowesSpectrum™

Data GovernanceSolution

The Pitney BowesSpectrum™

Enterprise LocationIntelligence Solution

The Pitney BowesSpectrum™

Data IntegrationSolution

The Pitney BowesSpectrum™

Business Services

Universal AddressingModule

Address Now Module

Data NormalizationModule

Universal NameModule

Advanced MatchingModule

Profiler Plus

Monitor Plus

Enterprise GeocodingModule

Location IntelligenceModule

Enterprise RoutingModule

Data Services forOracle

Data Services forSiebel

Data Services forSFDC

Data Services forSAP

Sagent Data Flow

Enterprise TaxSolution

Enterprise RoutingModule

Data Quality Connectorfor mySAP

Data Quality Connectorfor Siebel

Global Sentry

The Pitney Bowes Spectrum™ Technology PlatformENTERPRISE DESIGNER • INTERACTIVE DRIVER • MANAGEMENT CONSOLE • CLIENT APIs • WEB SERVICES

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Capitalise on a More Accurate View of Your Business Data

Service-Oriented ArchitectureThePitneyBowesSpectrumTechnologyPlatformusesaservice-orientedmodulararchitecturethatsupportsmulti-processoranddistributedcomponentinstallations,whilesatisfyingthedemandsofenterprise-classdataprocessing.Severaloptionsareprovidedforintegratingin-houseandthirdpartyapplications.Integratingbothbatchandreal-timesolutionsissimpleandensuresconsistencyacrosstheenterprise.

ThePitneyBowesSpectrumTechnologyPlatformprovides3AxisScalabilityinsupportofperformance,costandflexibilitywithRemoteServerandSaaS.RemoteServeralsosupportsbatch(job)andreal-time(service)dataflows.

Customise Business ProcessesWiththePitneyBowesSpectrumTechnologyPlatform’sgraphicruleseditor,theEnterpriseDesigner,youcandefineabusinessprocesscateredtotheuniquecharacteristicofyourdataandyourbusiness.Rules-basedmatchinganduser-defineddictionariesenableyoutocustomiseprocessestoyourspecificneeds.

Enterprise-wide Data Quality,Data Management and More

ThefoundationofthePitneyBowes

SpectrumTechnologyPlatformisbuilton

servicesorientedarchitecturethatenables

easydeployment,integrationandre-use

ofitsdataandbusinessservicesinto

existingITinfrastructureswithastrong

commitmenttocontinuousinnovationand

standards.

Basedontheservice-orientedarchitecture(SOA),thePitneyBowesSpectrumTechnologyPlatformprovidesafoundationforenterprise-widedataquality,datamanagementandmuchmore:

• Extendsdataqualitytoeveryinteractionandtouch-pointwherecustomerdataispartofabusinessprocess

• Helpsestablish“fitforuse”standards

• Enablesdatastewardstounderstand,createandpublishdataqualityanddataenrichmentbusinessrules–specifictoadomain,application,departmentortheenterprise

• Providesendtoendcapabilities–access,federation,profilingmonitoring,parsing,standardisation,validation,matching,consolidationandenrichment

• Dataenrichmentincludesgeo-coding,routing,andboundary-taggingusingspatialanalysis

ThisenvironmentisnotlockedbehindITdoors,itisbroughtforwardtotheopportunityowners–thedatastewardsandbusinessanalysts.Nowbusinessusers,administratorsanddatastewardsalikeareabletouseasingle,enterprise-widesolutiontoeffectivelymanagecustomerdataqualityprocesses,andmuchmore.

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Batch and Real-time ProcessingThePitneyBowesSpectrumTechnologyPlatformoffersasinglesolutionforbothbatchandtransactionalsystemsthatprovidesconsistentresultsacrossanyimplementation.Thescalablearchitectureleveragesdistributedsystemsandmultipleprocessorstosupportmillionsoftransactionsperhour.

Product IntegrationAPI integration.OurflexiblearchitectureprovidesrichsupportforintegrationusingC,C++,COM,.NET,Java,WebServicesandXML.ThisrichsetofClientSDKsallowscompaniestointegrateandprovidetheverybestindataqualityprocesseswithintheirexistinginvestmentsofETL,EAIandEnterpriseapplications.

Real-time integration – On-premise.AllfunctionsofthePitneyBowesSpectrumTechnologyPlatformcanbeintegratedintoyourITandWebenvironmentsusingthestandardsetofAPIs.Theresultsoftransactionalprocessingarealwaysidenticaltotheresultsobtainedinbatch,guaranteeingconsistencyinallyourdataqualityoperationsandmodes.

Real-Time Integration – Software-as-a-Service (SaaS).ForfasterimplementationcyclesandlowTotalCostofOwnership(TCO),youhavetheflexibilitytoaccessandintegrateallfunctionsofthePitneyBowesSpectrumTechnologyPlatformovertheInternetusingthesameAPIsprovidedforon-premiseintegration.

Workflow and Centralised ManagementThepowerfulandvisualconsolesservebothbusinessanalystsanddatatechniciansequallywell.Theconsolesallowforthepopulationofthemetadatarepository,andcreationandmanagementofdataqualityprocesses.Usingthesefeaturesorganisationscansetstandardrulesacrosstheenterpriseforconsistentdataqualityresults

Monitoring and ManagementServiceutilisationcanbetrackedandmonitoredbyprovidingkeyinformationatasummarylevel,includingwhousestheservice,whentheservicewasaccessedandwhatresultswerecaptured.Batchjobflowscanbemonitoredandmanagedfoensureproperexecutionfromstarttofinish.

Additionalbenefitsinclude:

• Design-timeverificationtoolidentifieserrorsindata-mappingandbusinessrulespriortojobexecution

• Monitoringtherun-timeprogressofworkflowsensuresthatinterruptionsinmission-criticaloperationsaredetectedimmediately

• Workflowperformancestatisticsallowthedetectionandmonitoringofoperationalissuesbeforetheyinterruptcriticalprocesses

User InterfaceDataprocessingoccursattheserverside,facilitatingindustry-leadingprocessingperformance.ApowerfulenginesynchronisesrepositorydataandmanagescommunicationbetweentheclientandthetransformationmodulesviatheHTTPorSockets.

Framework Server

• Windows®2000,XP,2003

• Solaris–9,10

• HP-UX–11.11,11.23(PA-RISC),11.23i(Itanium)

• AIX–5.3,6.1

• RedHatLinux–4,5.2

• Suse–9,10

Framework Client Tools

• EnterpriseDesigner > BatchFlowInspector

• ManagementConsole

• InteractiveDriver

Framework Client APIs

• C,C++,COM,.NET,Java,XML–32bit(Windows&Unix)

• C,C++,COM,.NET,Java,XML–64bit(Windows&Unix)

• WebServices

Get to know your customers better. Learn more about the Pitney Bowes Spectrum™ Technology Platform and gain the insight you need to make better decisions – enterprise-wide. Call us today at 02.9437.6255 or visit www.pbinsight.com.au.

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PitneyBowesBusinessInsightisadivisionofPitneyBowesSoftware,Inc.ThePitneyBoweslogoisaregisteredtrademarkofPitneyBowes,Inc.SpectrumandAddressNowareprotectedtrademarksofPitneyBowesSoftware,Inc.,allrightsreserved.Othertrademarksarethepropertyoftheirrespectiveowners.

©2009PitneyBowesSoftware,Inc.Allrightsreserved.

92282AM908

UNITED STATES

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CANADA

26 Wellington Street EastSuite 500Toronto, OntarioM5E [email protected]

EUROPE/UNITED KINGDOM

Minton Place, Victoria StreetWindsor, Berkshire SL4 1EGUnited [email protected]

ASIA PACIFIC/AUSTRALIA

Level 7, 1 Elizabeth PlazaNorth Sydney NSW [email protected]@[email protected]

PITNEY BOWESBUSINESS INSIGHT

With the industry’s most comprehensive set of solutions for maximizing the value of customer data, Pitney Bowes Business Insight helps organizations more effectively locate, connect with and communicate to their customers in today‘s global markets.