Progressive Intelligence Partners in Achievement

USA • UK • INDIA

1st Floor, 19 Bracknell Gardens,

London NW3 7EE UK

+44 (0) 7785 336 497

9225 W. Jewell Place, #101, Lakewood Colorado 80227

USA +1 (303) 885 2083

B-18 Swasthya Vihar Vikas Marg

Delhi 110092 India

+91 (0) 11 2251 6733

www•piplinc•com

Ambitious Horizons

Practical Goals

AssuranceAssuranceAssuranceAssurance

Governance Governance Governance Governance

Execution Execution Execution Execution

info@piplinc•com

1245 Wild Rose Lane Lake Forest Illinois 60045

USA +1 (641) 715 3900;

Ext. 39198#

6143 Leesburg Pike, #607 Falls Church

Virginia 22041 USA

+1 (641) 715 3900; Ext. 39198#

333 Rector Pl, #908 New York

New York 10280 USA

+1 (641) 715 3900; Ext. 39198#

4921 Waterfowl Way Rockville

Maryland 20853 USA

+1 (641) 715 3900; Ext. 39198#

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Independent Advisory Program Governance

Progressive Intelligence helps its clients reduce costs, improve profitability and competitiveness, facilitate business growth, and manage complex risk. By aligning operational initiatives to key commercial objectives, our operational expertise and hands-on approach offers a unique platform, to resolve issues with cash flow and working capital.

Our team has delivered complex strategies and transformational change programs across a range of organizations and industries in the following specialty areas:

• Business Strategy Consulting & Advisory Services Strategic planning, business, management and board advisory services, financial forecasting and budgeting, and strategic risk management.

• Operations Management & Advisory Services Operations turnaround, global outsourcing advisory, risk management, offshore strategy, and service and product delivery.

• Technology Consultancy & Management Services Technology lifecycle management, procurement, service delivery, and project management.

• Enterprise Risk Management & Mitigation Services Business, strategic, operational, and program risk assessment, planning, mitigation and management.

Our contribution ranges from strategic assessment and decision making to implementation of technology-intensive business processes for marked improvements in service delivery, while driving significant cost out of the business.

Progressive Intelligence is experienced in establishing and implementing best practice governance mechanisms, including Strategic Program Management Oversight, Project Management Office (PMO), and Project Portfolio Management (PPM).

Working with our clients to determine the most pragmatic approach, we take on leadership responsibility to plan and implement a program, while transferring the know-how to an in-house team for its ongoing sustainability. We focus on the following areas:

• Managing Execution & Performance Governance framework, program definition and planning, program management methodology, and inter-project risks and dependencies.

• Program Management Definition, planning, management, and control of global complex programs. Global governance of complex programs focuses on the 4 keys to success:

1. Effective business needs assessment, analysis, and transcription into requirements.

2. Experienced project management resources.

3. Continuous support, involvement, and participation on program board, governance, and change control.

4. Concerted, structured, disciplined, and rigorous risk management.

• Program Risk Management Risk planning and quantitative and qualitative risk assessments, with corrective actions and “triggers” for anticipated risk. Disciplined approach to risk management, with program monitoring to assess progress and ensure quality deliverables.

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Leadership Development Value Proposition

Engagement Highlights

Mentoring and coaching has proven to be both popular and effective in talent management. It forms the basis of a 2-way relationship, where staff and the organization work to shared agenda and jointly gain significant mutual benefits.

CEOs and HR Directors, as executives with direct responsibility for “Human Capital Asset Management”, are concerned about a disengaged disaffected workforce - high attrition rates, short retention periods, and opportunity cost of missed business objectives, especially in the context of workforce realignment, are all unaffordable in today’s competitive marketplace.

We offer a unique methodology and approach for our clients to help them retain their leaders and key performers. As opposed to static snapshots of performance appraisals, ours is a holistic, dynamic and context-sensitive view of staff contribution, based on comprehensive analyses that discover growth and performance opportunities for individuals, relative to team, business, and industry norms.

“Win-Win” comes from aligning staff’s professional growth with business objectives, so that each side can characterize their success in the other's achievements. Key differentiators:

• Formal Methodology Where performance management is integrated with professional development for key performers

• Tangible Value

Through performance assurance, while maintaining a growth flight path to keep the staff engaged

• Continuous Improvement Rooted in realities of staff roles and aspirations, and a high performing collaborative team

The program can be aimed equally at the Senior and Middle management cadre within a firm. Benefits can manifest in as little as 12 months.

We are in business to serve our clients’ needs. Our services and the value we deliver enable us to build lasting relationships with them. With C-Level experience in large-scale global operations, we optimally reconcile business, financial, and organizational objectives. Adept at managing complex change programs and mitigating associated risk, our core value-proposition is our end-to-end oversight, from strategy through to implementation:

• Commit to excellence on all client engagements

• Achieve tangible results for our clients

• Provide the highest level of client consultancy

•

� Advisor to a “Big-4” global Audit, Tax and Advisory firm on its strategic sourcing and governance framework for deployment of a $500M SAP-based CRM/ERP system.

� Advisor and interim COO to the Executive Board of a mobile voice security firm for operational scale-up, patent filings and standards certification.

� Interim CIO and Head of Operations reporting to the Executive Committee of a $0.5B global Executive Search firm.

� Interim Head of PMO for a US telecommunications software products firm, to establish processes and controls (based on PMBOK and PRINCE2).

� Advisor to Operating Board of a German travel services firm on a $600M ITO contract.

� Interim COO and advisor to Executive Board of a €40M Italian BPO firm.

� For a global mobile satellite telecoms firm’s Billing and Customer Care:

o On-time and in-budget delivery of a $230M software project.

o Secured board approval on customer care in partnership with established Telco, reducing $55M in funding requirements.

o Managed strategic sourcing of $1B, 10-year BPO contract to a Telco in Malaysia.

� For a Fortune 100 market research firm in the US: o Led due diligence on strategic partnership with

a software house in India. o Successfully created a JV with the software

house to establish it as a captive unit.

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Corporate Overview

Progressive Intelligence is a business strategy and operations consultancy, offering independent advisory, program governance, and leadership development services to management boards and investors of mid to large-sized companies across Europe, USA, and India.

Focusing on business recovery and turnaround, operational consolidation, strategic sourcing, delivery assurance, and ICT strategy and implementation, they are particularly adept at value capture and preservation through operational excellence and leadership accountability, delivering measurable strategic and performance gains to stakeholders.

Founded in 1981, senior consultants at Progressive Intelligence bring along 20+ years of leadership experience, including past tenures in CEO, COO, and CIO roles at global organizations, driving significant business transformation and change programmes. We commit to:

• Maintain the highest standards of business ethics

• Strive for the highest levels of professionalism

• Performance-based compensation, creativity, and contribution

• Attract, develop, and retain the most outstanding people

• Collaborate and work as a team both internally and with our clients

For us, market share is not the primary business objective. Instead, our focus is on complete customer satisfaction, delivering measurable value aligned with our clients’ business objectives, and building long-term sustainable relationships with them.

Advisor to the Operating Board

Advisor to the Executive Board

1996

BPO Services

1981

ITO Services BPO Services

1998 1992

Advisor to Fortune 100 firm on setting

up a JV in India

Delivery of 2yr $230m SW Dev.

project for global satellite Telco

1997

Relationship with Global law firms

1994

Delivery of $80m knowledge based

systems for a Marketing

Research firm

1999

Delivery of 10yr $1B

Billing Operations for global satellite

Telco

2001

Advisor to BPO firm on

acquisition in India of $10m software firm

2004

Mediated and renegotiated 10 yr $600M

ITO for German

travel group

2007

Advisor to Big -4 Audit/Tax/Advisory firm on sourcing &

governance of $500m CRM/ERP

initiative

Relationship with Corp. Psych. firm

Delivery of a 2 -yr $1m bespoke

CRM software for a global search

firm

2009

Advisor to Voice Security firm on scale-up and patent

filings

Conducted due -diligence on

acquisition of an Applications

Streaming firm

Delivery of a £15m MPLS

network for a global search

firm

Advisor to largest Maritime

Insurance firm on selection of and

transition to alternative ITO

supplier

2011