Pinnacle training sep2008 Step 1: Select Department Portal Pinnacle On-line training.
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Transcript of Pinnacle training sep2008 Step 1: Select Department Portal Pinnacle On-line training.
Step 2: Select Department Portal. This will take you to the Login page.
Login
*** Login message*** Please enter the username and password you have been supplied with.Thank-you for using your on-line service!
First initial of your first name and complete last name.Username:
Password: Complete email address.
Step 3: Enter your Username and Password.
Service Options:Trouble TicketAdd Subscriber and ServiceAdd Service to SubscriberAdd Location to ServiceMove ServiceChange ServiceDisconnect Service
Tellie Fone
Email addressTelecom Admin
Step 5: Enter new subscriber information.First NameLast NameUser ID is optional
Step 6: Select Department: Drop down menu with a list of all
of your departments.Subscriber Group: In most cases this will be
Administrative.
Step 7: Select Service Type
For Telecom Admin Use
Step 10: Select date you want the service installed.
X
15 Oct 2008
Step 9: Select the template for the Voice Service Type you are requesting.
$159.00
Step 11: Enter any additional information.- New number will not be published in the Mason directory, provide the phone number that will be published.-New number will appear on other phones.-Who to see for access.
Step 13: Add to Cart OR to enter additional requests
Save and add another
Install new service. See Pam Larkin for access. Published number will be x3-1234. Program main number and rollover as ringing appearance on x3-2345.
Step 12: Enter Additional Work Order Information for the new service.-Calling Capability = NCOS-DID or Non-DID-Published