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8th Annual Kuala Lumpur • The Ritz Carlton • 22-23 August 2016 IT Best Practice Conference & Exhibition Pre-Conference Courses 16-19 August Conference 22-23 August Post-Conference Courses 24-26 August Register Today! “PinkASIA 16 ” Knowledge Translated Into Results
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Transcript of PinkASIA16_Brochure_HR.PDF
8th Annual
Kuala Lumpur • The Ritz Carlton • 22-23 August 2016
IT Best Practice Conference & Exhibition
Pre-Conference Courses16-19 August
Conference22-23 August
Post-Conference Courses24-26 August
Register Today!
“PinkASIA16”
Knowledge Translated Into Results
8th Annual IT Best Practice Conference & Exhibition “PinkASIA16”2 www.pinkelephant.com/PinkASIA16 Register Today! Phone: 60 3 9207 9638
8th Annual
Kuala Lumpur • The Ritz Carlton • 22-23 August 2016
IT Best Practice Conference & Exhibition
ASIA’S PREMIER IT SERVICE MANAGEMENT CONFERENCE
Who Should Attend PinkASIA16?• C-Level,includingCIOs/CTOs/CSOs• ITService&SupportManagers• ITInfrastructureManagers• ProcessOwners• SeniorSupportAnalysts• ServiceLevelManagers• Project/ProgrammeDirectors&Managers• ITSuppliers/Vendors• ITManagerslookingtogainanITbusinessperspective• Anyonewhoisinterestedinbuildingandmanagingatruly
business-focusedITorganisation
About Pink ElephantWeLeadTheWay!
Apremierglobaltraining,consultingandconferenceserviceprovider,PinkElephanthasanundisputedreputationforleadingtheway.We’reproudofourpioneeringandinnovativespirit,whichhasenabledustointroduceandspearheadmanyrevolutionaryconceptsandprogrammessinceourinceptionfortyyearsago.
Visitwww.pinkelephant.comformoreinformation.
8th Annual IT Best Practice Conference & Exhibition “PinkASIA16” 3www.pinkelephant.com/PinkASIA16 Register Today! Phone: 60 3 9207 9638 3
KEYNOTE & FEATURED SPEAKERSASIA’S PREMIER IT SERVICE MANAGEMENT CONFERENCE
Go beyond “IT shop talk”! We bring you speakers who give a business and leadership perspective.
Andrewwilldiscussthedigitaltransformationofbusinessesandwholeindustries.Hewillexplaintheveryrealimplicationsofdigitaltransformation–specificallyhowitiscausingtheemergenceofnewbusinessmodelsandforcingchangestothewaybusinessesoperate.Morespecifically,AndrewwillshowthatthegrowingmaturityofCloud,BigData,InternetofThingsandmobiletechnologyaredrivingopportunitiesforinnovation;andhowtheevolvingrelationshipsbetweenbusinesses,employeesandcustomersisdirectlyaffectingourdecision-makingprocesses.
Era Of Digital Transformation – Are You Ready For It?AndrewMilroy,SeniorVicePresident,ICT,AsiaPacific,Frost&Sullivan
Isitpossiblethatthetechnologywecannotlivewithouteverysingledayhaditsbeginningsonehundredorevenseveralhundredsofyearsago?Crazyasitsounds,it’strue!
Whatdoalltheseconnectionsmeanforustoday?Whatknowledgehavewegained?Whatinsightshavewelearned?Mostimportantly,whatabouttomorrow?Canthehistoryofinnovationpredictthefutureofinnovation?
The Future Is Not What It Used To BeJan-WillemMiddelburg,RegionalDirector–Asia,PinkElephant
No,thisisnotjustacuteplayonwords.Theseparticularthreewordsstrungtogetherhelptoconveythenotionthatsuccessfulbusinessresultshappenswhentherehasbeena“fitforpurpose”approachappliedtoContinualServiceImprovement(CSI).
Davidisonhandtotakeyouthroughveryimportantconsiderationsfordealingwiththerealitiesofleveragingbestpracticesanddeliveringbusinessvalue.He’lldiscussthedangersof“implementingbythebook”,andalsohighlightseveralimportantfactorstoconsiderforadopting,adaptingandapplyingtheguidancetodeliverthedesiredbusinessvalue.
Adopt. Adapt. Apply!DavidRatcliffe,President,PinkElephant
Manyorganisationshaveinvestedheavilyintrainingandcertificationsorinseriousgamesandgamification–allinanattempttochangebehaviourandimproveperformance.However,manyorganisationsfailtogetthehopedforvalueandthesustainablechangeinbehaviourfollowingtheirinvestment.
Duringthiskeynote,PaulWilkinsonwillexplainthe‘8-fieldmodel’whichanswerstwokeyquestions:“Howcanweevaluateourtraining?”and“Whatisitwewanttoachieve?”.Usingthismodelwillhelpensurethatyougainamaximumreturnoninvestmentfromyourtrainingandachievesustainable,measurableresults.
How To Determine Your Return On Value (ROV) In IT Best PracticesPaulWilkinson,Director,GamingWorks,AuthorOfTheABCOfICT
8th Annual IT Best Practice Conference & Exhibition “PinkASIA16”4 www.pinkelephant.com/PinkASIA16 Register Today! Phone: 60 3 9207 9638
SESSION DESCRIPTIONS
TRACK 1 LeadershipSeasonedITleadersandbusinessexpertsprovidebestpracticesandproven-and-practicalhow-tosforeffectivelymanagingandleadingpeoplethroughtheprocessoforganisationalandculturalchange.
How To Successfully Lead Projects With Professor John P. Kotter’s 8-Step Model
Karen ChuaManagementConsultant,PinkElephant
Ifyou’reamanageratanylevelofyourITorganisationwhoiscurrentlyleadinganyaspectofachange,anunderstandingofKotter’s8-stepchangeprocessisamust-have.
IT Governance – Ensuring IT’s Viability In The Modern Organisation Kerry Gilmore
ManagementConsultant,PinkElephant
DoesITreallygetit?KerrywillwalkattendeesthroughtheITGovernanceMaturityModelandshowhoworganisationscantakethefirststepsinITGovernancewiththeCOBIT®5Self-Assessment.
Effective BRM: How To Build An Effective Bridge Between Business & IT Suresh GP
ManagingDirector,TaUBSolutionsLLP
ThissessionwillhelpyouunderstandtheimportanceofBRMandhowtoforgeasuccessfulpartnershipbetweenthebusinessandthesolutionprovider,thekeyBRMprocessactivities,andmore.
Achieving Business IT Alignment With IT Best Practices Paul Wilkinson
Director,GamingWorks,AuthorOfTheABCOfICT
JoinPaulWilkinsoninthissessionasheexplainshowITIL®,COBITandBRMcontributetoonecommongoal:achievingalignmentbetweentheworldofBusinessandIT.
How Public Private Partnerships Change The World Nick Houlton
COO,APMG-International
JoinNickHoulton,asheexplainsthenewpublicprivatepartnerships(PPPs)certificationprogrammeandhowithelpsenabledeliveryofessentialservicesthatarekeytotheUN’svisionofendingextremepoverty.
How Employee Experience Drives Successful Organisations Monir Azzouzi
HeadOfPerformance&Development,MaxisBerhad
JoinMonirasheexplainstheconceptofEmployeeExperienceandthechoiceseveryITLeadercanmaketoconnectthingsupacrossthebusinesstodelivertherightconditionsforstafftothrive.
What The CEO Wants You To Know David Ratcliffe
President,PinkElephant
DavidwillexplainwhyeveryseniorITmanagerneedstounderstandthekeybusinessconceptsinRamCharan’sbest-sellingbook,andchallengeyoutoassessyourITbusinessplanningprocessandwhetheritalignswithcorporatepriorities.
TRACK 2 Lean IT, Agile & DevOpsSpeakersinthistrackdiscusstheinsandoutsandprofilehowtogainrealbusinessbenefitsfromthesefast-becoming“must-have”frameworks.
Top 5 Myths Of DevOpsKaren ChuaManagementConsultant,PinkElephant
Inthissession,KarenwillhighlightthatDevOpsisnotadevelopmentmethodologyortechnology,ratheranideology;awaytofacilitateorganisationalprosperityandgrowth.
Incorporating DevOps – The Phoenix Project SimulationPaul WilkinsonDirector,GamingWorks,AuthorOfTheABCOfICT
DevOpsisagrowingmovementtointegrateDevelopmentandOperations.JoinPaulasheexplainshowThe“PhoenixProject”Simulationwillhelpensurethatanorganisation’smovetoDevOpsisasuccess.
TRACK 3 Service Support & OperationsWhatdoITservicesupportmanagersneedtoknowtoachieveoperationalexcellence?Findoutfromleadingserviceindustryexpertsandcasestudypractitionersfeaturedinthistrack.
Service Automation: Enabling The Self Service GenerationJ.W. MiddelburgRegionalDirector–Asia,PinkElephant
InthissessionJan-WillemwillexplorehowyourorganisationcanusetheServiceAutomationFrameworkandself-serviceconceptstoservicetheITuseroftodayandthefuture.
Project Management & Change Management: The Value & Challenges Of Integration & Alignment
Sean LowManagementConsultant,PinkElephant
JoinSeanforahighlyinteractivediscussionabouttheoftenchallengingrelationshipbetweenProjectManagementandChangeManagement.Comepreparedtocontributeyourquestionsandinsightsandopinionstothissession!
8th Annual IT Best Practice Conference & Exhibition “PinkASIA16” 5www.pinkelephant.com/PinkASIA16 Register Today! Phone: 60 3 9207 9638 5
IT BEST PRACTICE AWARDS
The BRM/Service Owner Tag Team For Portfolio ManagementKerry GilmoreManagementConsultant,PinkElephant
JoinKerryinthispracticalsessionashedescribeshowtheBusinessRelationshipManagerandServiceOwnerplaykeyrolesinenablingbusinessalignmentandtechnologyvalueoptimisation.
What Is IT4IT? – An Introduction To A New StandardSuresh GPManagingDirector,TaUBSolutionsLLP
IT4ITisthefirstend-to-end,vendor-neutralreferencemodelforITmanagementanditssystems.ThissessionwillgiveyouacomprehensiveoverviewofIT4ITandshowyouhowtomakeitarealityforyourorganisation.
Visit our website for details about qualification and submission criteria.
IT Best Practice AwardsTherearemanysuccessstoriesoutthere,andwewanttohearthem.PinkElephantisproudtoannouncetheinauguralITBestPracticeAwards.Theawardswillbepresentedtoindividualsandorganisationsthatshowedaremarkableperformanceoverthelastyear.PinkElephant’sITBestPracticeAwardswillbepresentedinthefollowingcategories:
IT Best Practice Project Of The YearRecognisesanorganisationthathasdemonstratedsignificantcommitmenttobestpracticeframeworksincludingITIL®,ISO,COBIT®,LeanIT,andSixSigma.
IT Best Practice Leader Of The YearRecognisesanindividualwhohasshowncommitmenttoITbestpractices,continuousimprovementandqualityprinciples.
For full session descriptions please visit www.pinkelephant.com/PinkASIA16
8th Annual IT Best Practice Conference & Exhibition “PinkASIA16”6 www.pinkelephant.com/PinkASIA16 Register Today! Phone: 60 3 9207 9638
PRE- & POST- CONFERENCE COURSES
NEW! Business Relationship Management Professional
17-19 August
Theperfectcomplementtoanyrolefocusedonbusinessalignmentandvaluecreationwithinanorganisation,thiscertificationcourseisbasedontheFoundation,PillarsandRoofof‘TheHouseofBRM’.Eachplaysanimportantroleinestablishingandmaintainingsuccessfulandcollaborativeongoingpartnershipstooptimisebusinessvalue.Passingtheexamalsogivesyouadesignation–BRMP®(BusinessRelationshipManagementProfessional)!
PRINCE2 Foundation17-19 August
Receivethe#1internationalstandardofprojectmanagementtraining–joinover560,000projectmanagementleadersworldwidewhoarePRINCE2certified!Benefitfromstrongercommunicationchannelsbetweentheprojectteam,projectmanagementandtherestoftheorganisation,whileavoidingerrors,savingtimeandmoneyand,mostimportant,deliveringsuccessfulprojectoutcomes!
ITIL Continual Service Improvement
16-19 August
ThiscomprehensiveofficialITILlifecyclecertificationcoursefocusesonthecontinualserviceimprovementprocessanditskeyprinciples,methodsandtechniques.
Enhance your PinkASIA16 experience by taking one of the following courses:
RefertotheCatalogueOfServicesorourwebsiteforfurtherinformation:www.pinkelephant.com
Gain an additional 20% discount on your course if you register for PinkASIA16 AND a Pre- or Post Conference Workshop.
Pre-Conference Courses
Lean IT Foundation: Understanding Lean IT Principles & Objectives
24-25 August
Everyoneneedstoknowabout“LeanThinking”!ThisofficialcertificationcoursewillhelpITdepartmentsbecomemorebusinessfocused,andcustomerandvalueoriented.ManythousandsofITprofessionalshavetakenthiscourseandareundertakingvalue-addedandcostcuttingprocessimprovements,removingwaste,inflexibilityandbottlenecks.
NEW! DevOps: Fundamentals24-26 August
Thiscoursewilldebunkthemythsandmisconceptionsaroundwhatisandisn’tDevOpsandAgile.Youwillgaininsightsandadeeperunderstandingonhowtoimmediatelybenefityourownenvironment,andbuildaplantoimproveyourITorganisationandservicedelivery.
NEW! ITIL Practitioner: Enabling Critical Competencies
24-26 August
ThisisnotyourtypicalITILcourse!ITILpracticesneedtobe“Adopted”and“Adapted”tothespecificcircumstancesandrequirementsoftheorganisation.That’swhyspecificITILprocessesarenotdiscussedduringtheagenda,instead,focusisgiventoteachingyouthemanagementandbusinessskillsneededtoapplya“fitforpurpose”approachforimplementingITILconcepts.
Post-Conference Courses
8th Annual IT Best Practice Conference & Exhibition “PinkASIA16” 7www.pinkelephant.com/PinkASIA16 Register Today! Phone: 60 3 9207 9638 7
CONFERENCE INFORMATION & REGISTRATION
Regular Conference FeeTheregularconferencefeeisMYR2,995.
Team PricingThefollowingTeamDiscountsareavailable:
•Register2peopleatthesametimeandtheyeachreceivea10%discountoffthefee
•Register3 peopleatthesametimeandtheyeachreceivea15%discountoffthefee
•Register4peopleatthesametimeandtheyeachreceivea20%discountoffthefee
•Register5peopleatthesametimeandtheyeachreceivea25%discountoffthefee
•Register6peopleatthesametimeandtheyeachreceivea30%discountoffthefee
TotakeadvantageoftheTeamDiscounts,ortoreceiveaquoteforaTeamDiscountofmorethan6people,pleasecallusat+60 3 9207 9638andwewillexpediteyourregistration.
Venue InformationTheConferencewillbepresentedatthe“revamped,refreshed&relaunched”Ritz-CarltonincentralKualaLumpur.
Toreserveyourroom,contactthehoteldirectlyat1-800-806-219or+60 3 2142 8000andmakesuretoindicateyouareattendingPinkElephant’seventtogetthespecialeventrate.
Substitutions & CancellationsForFullFeepurchasesyoucancancelatanytimepriortotheeventdate.ForDiscountedFeepurchasesyouwillreceiveacreditforcancellationsreceivedpriortotheeventdate.Substitutionsofalternateattendeescanbemadeatanytime.
To RegisterChooseoneofthefollowingoptions:
•Phone:+60 3 9207 9638•Email:[email protected]•Online:www.pinkelephant.com/PinkASIA16
Exhibition ShowcasePinkASIA16 includesanexcitingExhibitionShowcase!BesuretovisitwiththeseprogressiveexhibitorswhooffertoolsandservicesthatsupportyourITManagementeffortsandcontinualimprovementinitiatives.
Foracompletelistofexhibitors,visit:www.pinkelephant.com/PinkASIA16.
Get Involved!Toinquireaboutexhibiting,contactLisaLyonsat
Gold
Platinum
©PinkElephantInc.,2016.Thecontentsofthisbrochureareprotectedbycopyrightandcannotbereproducedinanymanner.PinkElephantanditslogo,PinkVERIFY,PinkSCAN,PinkATLAS,PinkSELECT,andPinkREADYareeithertrademarksorregisteredtrademarksofPinkElephantInc.ITIL®isaRegisteredTradeMarkofAXELOS.PRINCE2®isaRegisteredTradeMarkofAXELOS.COBIT®5isaregisteredtrademarkofISACA®.PMBOK®isaregisteredtrademarkoftheProjectManagementInstitute,Inc.BRMP®isaregisteredtrademarkoftheBusinessRelationshipManagementInstituteInc.BRMI®isaregisteredtrademarkoftheBusinessRelationshipManagementInstituteInc.
8th Annual
Kuala Lumpur • The Ritz Carlton • 22-23 August 2016
IT Best Practice Conference & Exhibition
“PinkASIA16”
Knowledge Translated Into Results
“Very applicable to IT culture and leadership.”
“Really like this conference… would come again for sure.”
“The panel gave great perspective on process ownership and helped validate some actions my organisation is taking to help mature our ITSM programme.”
“Wow! Powerful ideas. Now we just have to execute.”
“The conference was wonderful. I really enjoyed it and hope I can get the funding again next year.”
“This came along at exactly the right moment in our Service Management transformation.”
“The content was fabulous and very timely for my specific needs. It was nice to hear about being a leader in the IT world and the content could be applied across many aspects of my life not just my work life.”
– Past Conference Attendees
