Pingtel-tamu i2 Voip

8/3/2019 Pingtel-tamu i2 Voip

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Pingtel SIPxchange

SIP-based Enterprise IP Voice System


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Presentation Overview

Current product marketplace

Alternatives

SIPxchange overview

System architecture

Advantages of Pingtels SIP-based system


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Ok, Who is Building What (complete systems)?

Switched

All IP

(TDM onPSTN GW only;

server-basedswitch software)

Proprietary

Standards-based(Particularly SIP)


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Why Does This Matter?

Traditional telecom system architectures: Black box (switch) provides all functionality Phones are dumb terminals

Reminiscent of mainframe architecture

Softswitch/gatekeeper

(IP) CentrexIP PBXPBX

Mainframes lacked innovation.Flexible desktops & application servers won.

The same will happen in VoIP.


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In the Data World, Computers (not Terminals)Use Targeted Servers

MP3.com

CRM/SFA

aol.com InstantMessenger

amazon.com

yahoo.com

HTML

Java

Flash

MP3

Cookies

doubleclick.com

Active X

virtualcart.com

Intelligent clients

Intelligent servers


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SIP Dumps the Traditional Telecom Modelin Favor of the Internet Way

IP PBX

IP / PSTN

gateways

IP phones become extensible clients

IP messaging

realnetworks.com

Switchboard.com

pingtel.com

.NetMySAP.com

HTML JavaMP3

XML

Peer-Peerapp & data exchange


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Example:Presence-based Calling

Dan lifts handset.

Java app on phone

sends SIP presenceto SIP IM server.

(Dan Petries phone)


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Mainframes/SNA over IP Didnt Get the Apps.VoIP Host/Terminal Systems Wont Either.

Make your VoIP move count.

Move to a foundationthat carries you for

the next 20 yearsnot the previous 20.


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Pingtels Fully Integrated SIP IP PBX Solution

xpressaSIPEthernet phones

instant xpressaSIPWin-softphones

Analog stationadapters

Communications serverMedia / messaging server

Configuration management server

Remote location

V

V

(SIP LD service provider)

my.pingtel.com


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Building Extensible IP Phones (Clients) Is Key

32-bit WindowsNetscape licensing model

(free for personal use)


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Pingtel xpressais The Intelligent SIP Phone

Business-grade IP Ethernet phone

Open Java framework for services, applicationsand management with companion PC software (patent pending)

SIP call control

Award winning, functional,

customer-appealing design Cisco LAN power or external

power insertion module

Built-in Java apps for corefeatures


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Pingtel Also Provides Desktop SIP .dll forPC-Phone Linkage

Direct, peer-to-peerlink between PC

and xpressa phoneacross the LAN


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Remember This Picture?

IP PBX

IP / PSTN

gateways

IP phones become extensible clients

IP messaging

realnetworks.com

Switchboard.com

pingtel.com

.NetMySAP.com

HTML JavaMP3

XML

Peer-Peerapp & data exchange


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Want To See All This Cleverness At Work?

DEMO

TIME!


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Pingtels Fully Integrated SIP IP PBX Solution

xpressaSIPEthernet phones

instant xpressaSIPWin-softphones

Analog stationadapters

Communications serverMedia / messaging server

Configuration management server

Remote location

V

V

(SIP LD service provider)

my.pingtel.com


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SIPxchange Server Components

Communications server bundle

SIP proxy SIP redirect / registry

Application server

Media / messaging server Voicemail

Auto attendant, IVR

XML-driven application logic

Management server Server configuration

Endpoint configuration Initial, and ongoing

Configuration, and software updating

Can all run on same, or separate computers Recommend one computer per package


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SIPxchange Server Software

Software running on Intel server hardware platforms

Linux (beta, release 1.0)

Red Hat 7.2

Windows 2000, XP server (post release 1.0)

Hardware supplied by Pingtel

CD-ROM versions 4Q2002

Scale and fault tolerance achieved with multi-serverinstallations

Release 1.5

S P C S


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ForkingProxy

SIP message forwarding Forking delivery

Delivers SIP messages tomultiple user agents

Parallel & serial

Message routing state When needed

Authentication APIs for 3rd parties at

various points in messageforwarding process (v2)

Call (session) accounting

SIPxchange Communications Server

Communications server

Registry /Redirect

SIP message routingtables

Between UAs To PSTN gateways

(Including gatewayup/down rerouting)

To SIP service provider Dial plan definition ENUM lookups

Per-user find-me / follow-me information

XML-described routingrules (extensible)

User agent credentialstorage

APIs for 3rd party lookupservices

StatusServer

SIP subscribe /notify service

Generic service Provides specific

functions in PBX

Accessed only viaSIP messages

B i C ll Ill i


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?

5. Any 3rd party app processing?

Basic Call Illustration

RegistryRedirect

ForkingProxy

Local Gateway

Premises Gateway

INVITESip:[email protected]

INVITESip:[email protected]

3. Send SIP message

302

6. Continue SIP messaging to complete call setup1. Collect dial string in phone 33122. Any 3rd party Java app processing??

4. Determine next-hop for message

!

I2 orpartner Univ.Gateway?? Network GW

CommercialSIP LD network

Provider(L3, WCOM)

SIP LD trunk


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Features(Example: Multi-station Appearance)

MWI

HTTP

SMTPClient

RegistryRedirect

ForkingProxy

Media/Voicemail

ScriptsPrompts

Messages

SIP

Sip:[email protected] Sip:[email protected]

REGISTERREGISTER

REGISTER

To: sip:[email protected]

Contact: sip:[email protected];answer=immediate>;q=0.8

To: sip:[email protected]

Contact: sip:[email protected]>To: sip:[email protected]: sip:[email protected]>

M lti l St ti A


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Multiple Station Appearance(a/k/a Parallel SIP Forking)

MWI

HTTP

SMTPClient

RegistryRedirect

ForkingProxy

Media/Voicemail

ScriptsPrompts

Messages

SIP


INVITEsip:[email protected]

INVITERing Ring

CANCEL 200 OK


Ring

(Redirect)

200 OK

ACK

Contact: sip:[email protected]>;q=1.0

Contact: sip:[email protected]>;q=1.0Contact: sip:[email protected];answer=immediate>;q=0.8

SIP S b ib / N tif S I


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SIP Subscribe / Notify Server IsPowerful New System Element

Subscribe/notify server

Subscribe(SIP URLs

of buddy listsip:ua1@domsip:ua2@dom)

Registersip:ua1@dom

OffHookevent

Registersip:ua2@dom

Subscribe

Subscribe

Notify

Other subscribers

Wh t D Thi M ?


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What Does This Mean?Best of the Old, Plus Extraordinary New

Wide PBX feature list in product

APIs and use of standard protocol enables broadcustomization

New applications using protocol fit in naturally

MS Messenger, presence,

3GPP

Audio platforms

Plus, IETF-driven advances also fit in naturally

VoIP conferencing bridge project (Yale / Columbia)

PBX F t Li t


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PBX Feature List Auto-answer / intercom Call forward

Busy/no-answer Call transfer

Blind & consultative Call log / history with redial Call status display per-line (GUI) Call waiting / retrieve (GUI) Called / calling number ID (CLID, CNID) DID, DOD Caller-ID ring Priority alerting Do not disturb Directory dial from phone (LDAP) Dynamic call forwarding DTMF generation / collection

In- and out-of-band (RFC 2833) Hold / retrieve 5-way conference calls (bridged on phone; GUI/wizard UI) Full-duplex speakerphone GUI phonetop help screens

Hotline / ringdown Local digit collection

SIP message direction via station-side digitmaps Multiple message waiting indicators

Phonetop message detail display Multiple line appearance Music on hold (customizable to use any .wav file) On-hook dialing Privacy ( / ignore incoming) Ring tone customizable SIP server failure detection & fail-over to standby server Speed dial capabilities Time / date display from network (SNTP) Advanced audio processing

Packet loss replacement, jitter, wideband codec (future) G.711, G.729, GIPS codecs Automatic bandwidth selection Comfort noise generation (optionally configurable) Volume controls separate (handset, headset, ringer,

speakerphone) User interface wizards

Network, call handling, time/locale, volume/contrast, Browser-based dialing

SNMP support in devices

Call admission control

Call accounting (CDR per-call) Call route selection

(Route to gateway)

Including SIP long distanceprovider

Dial plan management Multiple station appearance

(Forking proxy)

(Parallel & Serial)

Multi SIP server operation

Off-premises extensions

Standby IP/PSTN gateway

M di S T k Ad t f


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Media Server Takes Advantage ofSIP Environment

Media / messaging server

No DSP cards/chips!!!

DTMF detection /generation performed bythe other end of call

Gateway, IP phone

VXML based

Customers can replacedefault VXML with locally-developed logic

Primary functions

VXML logic execution Playing, recording .wav

files

V

Media Ser er Feat re List


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Media Server Feature List

Inbound voicemail:

Audio prompts (.wav) Message collection (.wav)

Operator escape

Recipient voicemail:

Phonetop notification &soft key driven review

Email notification & review

Browser notification &review

PSTN access & review Message forwarding

Auto attendant / IVR:

Driven by VXML Basic IVR config via UI

Custom VXML can beinserted

Voicemail Rollover


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Voicemail Rollover(a/k/a Serial SIP Forking)

MWI

HTTP

SMTPClient

RegistryRedirect

ForkingProxy

Media/Voicemail

ScriptsPrompts

Messages

SIP


(Redirect)


INVITERing Ring

CANCEL CANCEL

INVITE

200 OK

ACK

RTP/RTCP

BYE

200INVITE

sip:[email protected]

Ring

(On busy /

no answer)

Message Waiting


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Message WaitingNotification & Retrieval

MWI

HTTP

SMTPClient

RegistryRedirect

ForkingProxy

Media/Voicemail

ScriptsPrompts

Messages

SIP

NOTIFYEvent: message-summary

Email notification

MessageRetrievalRemoteControl &Call Back

INVITE

INVITE

You

have

mail

What Does This Mean?


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What Does This Mean?Less Expensive and More Flexible

Host-based processing means servers are off-the-

shelf, fast CPU, big-disk servers

VXML scripting means complete customer controlover IVR, auto-attendant, voicemail logic

Custom applications Custom prompt flows

Do-it-yourself Wildfire if youd like!

Configuration Manager Designed for


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Configuration Manager Designed forMulti-vendor, Large-scale Deployment

DBBrowser-basedadmin interface

Database interface toother SIP systems

(proxy, )

HTTP/S TFTPSIP

Software Deliverer 1SNM

P

Config File Writer

SNMP

HTTP

API

ProfileGenerator

HTTP/S TFTPSIP

Software Deliverer 2SNM

P

Config File Writer

Notification server(SIP)

Italics = future

(Replicate-ablefor scalability)

Pingtel Leads Industry With Plug and Talk


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Pingtel Leads Industry With Plug-and-Talk

SIP SUBSCRIBEto configuration

profiles

EnterpriseDHCP Server

DHCP request

DHCP IP Configurationw/outbound proxy

SIP NOTIFYw/profile URL

configurationprofiles

HTTP GET

Data/telecom center

Notification Server

Hierarchical Configuration Management


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Hierarchical Configuration ManagementIs Crucial

Management system should permit organizational,

departmental, and end-user access as required Configure any vendors SIP

phone Automated software delivery of

core software, config files Manage value-added feature

configuration (Java apps)

Administrative Server Feature List


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Administrative Server Feature List

Plug-and-talk IP phones

Central configuration tool Browser-based UI for

moves, adds, changes

Supports Pingtel and non-Pingtel devices

Optional access to webserver embedded in eachphone

Hierarchical configurationgroups

Hierarchical administrativeaccess rights

SQL-based data store

Remote phone restart

Automated device softwareupdate & config file delivery

Time zone configurable per-phone

SIP & HTTP based

(Large patent filing)

IP / PSTN SIP Gateway


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IP / PSTN SIP Gateway

Pingtel recommends use of 3rd party SIP gateway

Cisco is best and most widest tested Widest PSTN-side feature coverage

Use as card in whatever chassis is available

Pingtel Is the SIP Leader


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Pingtel Is the SIP Leader.Our Partner List Proves It.

What Is Driving Your


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What Is Driving YourVoIP Deployment Decision?

IETF standards-based

Vs. Proprietary

System design follows protocol architecture

Vs. glued-on support for protocol in old architecture

Software-based servers

Vs. racks of proprietary gear

Intelligent desktops

Hard & soft phones

Extensible to reach new applications

Vs. phones that are equivalent to vt-100 terminals Forward-looking applications architecture

Vs. legacy mainframe-like design

What About Cost?


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What About Cost?

Inversion of mainframe / telecom model applies to

cost, too

Traditional structure:

Expensive big boxes in the middle

Proprietary network Inexpensive terminals

Client / server (PC client server, and SIP) structure:

Relatively less expensive boxes in the middle Standard (IP/Ethernet) network

Endpoints cost more (vt100 vs. PC, dumb IP phone vs. smart)

But TOTAL OVERALL COST IS LOWER

Pingtels 500-seat RFP Response for


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Pingtel s 500-seat RFP Response forVoiceCon 2002

IP / PSTN gateways $32,000

Server hardware $9,500

Server software $32,000

Station equipment (475 IPphones, 25 POTS fphones)

$290,500

Installation / training $10,000

Total (undiscounted) $374,000

Per-seat $715

Total (discounted) 265,000

Per-seat $530

Comparative


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ComparativePricing

Vendor Undiscounted As-Bid

discount

Equalized

discount(25% off list)

Pingtel $364,060 $264,465 $273,045

Cisco $495,016 $371,262 $371,262

Alcatel $411,843 $337,711 $308,882

Shoreline $384,000 $345,600 $288,000

Avaya $527,547 $422,038 $395,660

(Note: Equalized by eliminating ACD & installation))

Introductory Package for I2-Participants


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Introductory Package for I2-Participants

First 50 seats

Beta customers Free server software during Beta

Software priced at 50% off list at end of beta (100 seatlicense)

Phones at 30% off list Servers & gateways at your cost

Installation & training credit ($5k)

Post-beta customers

Software priced at 40% off list (100 seat license)

Phones at 25% off list

Servers & gateways at your cost

Installation & training credit ($5k)


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Pingtel SIPxchange

Jay Batson

sip:[email protected]:[email protected]

Pingtel-tamu i2 Voip

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