Advanced IT Services Designed to Keep Your Business in Business

Profi le

Ping Technologies was created

in 2003 by a group of business

process specialists, information

technology engineers and secu-

rity experts with more than 80

years of experience that recog-

nized the growing importance of

providing reliable and detailed

disaster recovery planning and

business continuity services to an

ever increasing number of poten-

tially vulnerable businesses.

Ping Technologies has since

grown to become one of the

most respected and admired

companies in the industry. Our

customer focused approach

and detailed methodology ensure

that all critical aspects of your

business are analysed and evalu-

ated from a strategic and realistic

risk assessment perspective that

will ensure an effective disaster

recovery plan is implemented

for your business. In addition, we

have created one of the most

expansive networks of business

continuity service partners so

we can guarantee your mission

critical processes will be back

in operation within hours should

the unthinkable happen to your

business.

A new approach to the complex

world of IT services.

Ping Technologies offers layered

solutions that range from architec-

ture design to disaster recovery.

In plain English, we can help you

build your IT infrastructure from

the ground up, and also ensure

business continuity when disaster

strikes.

Advanced IT Services

Designed to Keep

Your Business in

Business

• IT architecture and design

• Network design

• Crisis management and

business continuity

• Disaster recovery

• Data and video storage

• Encryption solutions

Advanced Disaster Recovery and

Business Continuity Services

Businesses today must face

threats to their ongoing opera-

tions that most of us had not

thought of only a few years

ago. From natural disasters and

terrorism to cyber crimes and

industrial espionage, businesses

must be prepared for the unex-

pected to ensure their survival.

At Ping Technologies our team

of experts will work with you

to prepare a detailed disaster

recovery and business continuity

plan that will ensure your busi-

ness keeps operating, no matter

what happens.

Some of the Services we Offer

Continuity

At Ping Technologies, our

mission is to help you ensure

the continuity of your business

operations, protect your critical

business information and secure

your IT infrastructure by providing

you with customized disaster

recovery planning, business

continuity services, IT security

and data back-up solutions that

are complete, reliable and cost-

effective in order to keep your

business protected and operating

while you concentrate on your

business objectives.

Making Sure you Stay in Business is our Business

Ping Technologies is one of the

only companies in the industry

that has a dedicated team of

specialists that are respected

experts in their fi eld. All of our

specialists from our organiza-

tional process specialists to

our IT infrastructure engineers

are either PhD’s, MBA’s or have

accrued so much experience that

they are recognized as subject

matter experts in their profession.

• When choosing to work

with us you will also benefi t

from:

• Detailed and

comprehensive project

planning and reporting

• Diligent and exhaustive risk

assessment

• Cost effective and reliable

customized solutions

• Complete IT security

services and network

monitoring

• Latest methodology and

industry procedures

• Fast and effective

implementation

Why Choose to Work with Us ?You Need a Partner, Not a Supplier

Disaster recovery planning is an

essential part of any ongoing

business planning process in

today’s rapidly changing and

unstable environment. The

disaster recovery planning

process ensures your business

is ready to deal with any unfore-

seen events that could potentially

cripple your business. Have you

determined how critical main-

taining and protecting your data

is to your business or the impact

the loss of a large customer

could have on your fi nancial

health? Disaster recovery plan-

ning addresses these issues and

a lot more.

Disaster recovery planning is the

blueprint your business needs to

ensure it survives any potential

disasters and how to effectively

deal with them. The planning

process ensures all mission

critical functions of a business

can be maintained or resumed

quickly should a disaster strike

your enterprise and that all other

functions and services are dealt

with and resume according to a

prioritized business continuity

model adopted by your organiza-

tion.

Direcovery and business conti-

nuity planning is an compre-

hensive analysis of all business

processes within your organiza-

tion that identifi es their impor-

tance, prioritizes reactivation of

functions and services, estab-

lishes continuity requirements

and clearly defi nes roles, respon-

sibilities and actions required for

implementation.

What is Disaster Recovery Planning?

Not All Disasters Are the Same

Planning

Businesses today are vulnerable

to more devastating events than

ever before. The reliance on infor-

mation technology infrastructure

can put our databases, intel-

lectual property and confi dential

information at risk due to intru-

sions, industrial espionage and

other similar threats. Your opera-

tions can become paralyzed or

signifi cantly disabled from variety

of potential disasters. Have you

considered what you would do if

your business was effected by:

• A natural disaster such as

a fl ood, fi re, tornado or ice

storm

• A terrorist attack or an act

of sabotage

• A deliberate disruption

such as arson, theft or

labour dispute

• An epidemic or biohazard

contamination

• Loss of utilities or essential

services

• Equipment or system

failures

• Serious information

security incidents such

as loss of records, cyber

crimes or disclosure of

personal information

• The loss of a major client

• The death of key members

of management

Choosing to work Ping Technolo-

gies disaster recovery and busi-

ness continuity planning experts

could be one of the most impor-

tant decisions you make for your

business.

Why You Need a Plan

Because in Business Planning is Everything

At Ping Technologies we believe

the foundation of diligent disaster

recovery and business continuity

planning rests on identifying,

evaluating and understanding

risks. All events do not impact

an organization in the same way;

some can have immediate and

paralyzing consequences others

can be seen as less critical in the

process of defi ning a disaster

recovery plan.

At Ping Technologies we evaluate

risk according to the impact an

event can have on your business

including:

• Providing expected levels of

service to customers

• Effect on revenues

• Legal responsibility

• Enterprise reputation

• Value and importance of the

event (ex: replacement cost

of a facility)

• Organization vulnerability to a

specifi c event

• Current preventative

measures in place

Understanding Risk Assessment

You Need to Understand to Create the Proper Plan

Model

Ping Technologies uses the latest

methodologies and procedures

to develop some of the most

effective and complete disaster

recovery and business continuity

plans on the market today. Our

expert consultants will review busi-

ness processes from every func-

tional department in your orga-

nization to identify and analyze

mission critical functions and

services that are the heart of your

operations and devise precise

actions, establish activation bench-

marks and all necessary resources

required to rapidly and effi ciently

implement your recovery plan.

Our planning methodology

1. Enterprise wide business

process identifi cation

2. Defi nition of resource

requirements

3. Identifi cation of

departmental and process

interdependencies

4. Loss of process impact

analysis and risk

assessment

5. Identifi cation of disaster

avoidance measures

6. Process priority rating

7. Establish critical

reactivation timelines for

individual processes

8. Defi ne process recovery

objectives

9. Establish critical process

recovery points

10. Defi ne process reactivation

continuity requirements

11. Integrate plan components

12. Review and test the plan

13. Adjust plan as required

14. Implement disaster

avoidance measures

Our Planning Model

Comprehensive, Simple and Effective

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Ping Technologies can provide

you with all of the resources you

need to re-establish your mission

critical functions and normally

resume your operations should

your business be victimized by a

crippling event.

Our vast network of continuity

resources include:

• Network and systems

recovery

• Hardware replacement

• Temporary facilities and

offi ces

• Customer and technical

support solutions

• Energy and utilities

replacement

• Infrastructure repair

services

• Employee assistance,

crisis communication and

professional counselling

What are Business Continuity Services?

Getting You Back on Track… Fast

In the event of a disaster, not

only is the disaster recovery and

business continuity plan essential,

its implementation is critical to

the survival of your business.

Implementation planning is the

key to minimizing the impact of

unforeseen disastrous events

on your operations. Our team of

experts will work with your orga-

nization to ensure all necessary

resources are at your disposal to

quickly and effectively get your

business back online. At Ping

Technologies, our customized

business recovery solutions are

designed to:

• Minimize the effect of a

disaster on your revenue

streams

• Minimize disruptions

affecting customer service

• Rapidly re-establish

mission critical processes

and functions

• Access temporary facilities

to resume manufacturing

and distribution

• Minimize the impact on the

work environment

• Maximize communications

with all stakeholders from

employees and customers

to regulatory bodies and

the general public

Why Planning is Essential

Because in Business Planning is Everything

e

At Ping Technologies we believe

in providing our customers with

the most extensive business

continuity resources available to

ensure the implementation of

your recovery plan is not affected

by availability, geographical limita-

tions or technical limitations.

Our vast network of business

continuity resources include

offshore data back-up facilities

and communications centres,

accessible temporary facilities

located throughout Canada,

Europe and around the world.

Our network of international, local

and virtual resources ensures

your recovery plan is imple-

mented in the most cost effective

and practical way to get you back

in business fast.

Virtual and Practical Business ContinuityA World of Resources at Your Service

1. Detailed review of the

disaster recovery and

business continuity plan

2. Critical process resource

requirement sourcing

3. Secondary process

requirement sourcing

4. Implementation sequence

mapping

5. Communications and

Critical task scheduling

6. Detailed budget

preparation

7. Defi ne and conclude

service level agreements

8. Test implementation plan

9. Review and adjust

implementation plan as

required

Our Continuity Model

Comprehensive, Simple and Effective

d P ti l B i C ti it

At Ping Technologies, we believe

in protecting all key aspects of

your business. One of the most

critical assets your business

needs to protect is your intel-

lectual property to ensure future

growth and keep your competitive

advantage in the marketplace.

Ping Technologies can provide

you with customized solutions

that can prevent; the pirating of

your products, unauthorized use

of your patents and trademarks,

access to your systems and

critical information as well as

protecting your business against

industrial espionage and cyber

crimes.

Intellectual Property ProtectionYou Created It, Now Protect It

Covered

At Ping Technologies we are

also security experts, our senior

management team has over

50 years of experience in all

aspects of security planning and

vulnerability assessment. We

can perform a detailed security

audit to assess the potential

security breaches at all levels of

your organization and recom-

mend improvements to ensure

all aspects of your business are

protected. Our exhaustive security

audit procedures include the

assessment of your businesses

vulnerabilities related to:

• Facilities, offi ces and sub-

contractor installations

• Access control and

surveillance monitoring

• Material handling,

manufacturing and

shipping procedures

• Information technology

infrastructure, data

protection and information

accessibility

• Regulatory compliance

• Human resource

management

Security Audits

So You Think Your Business is Safe

Most businesses today have a

complex information technology

infrastructure that involves

internal and external networks

to improve the effi ciency of their

business. Technology has greatly

improved the way we share infor-

mation not only within an orga-

nization, but also with external

stakeholders such as customers,

suppliers and sub-contractors.

While technology has improved

the quality and speed of commu-

nications and access to critical

data, it has also made businesses

more vulnerable to unauthor-

ized network access that could

include hacking, denial of service

attacks, information theft and

other cyber crimes.

Ping Technologies can assess

the vulnerability of your network

infrastructure, regularly perform

intrusion testing, recommend

appropriate measures and imple-

ment tools and processes to

ensure your network infrastruc-

ture is always protected from

any potential internal or external

threats. At Ping Technologies,

some of the best hackers in the

world work for us.

Network Vulnerability Testing

Make Them Knock Before You Let Them In

In order to maximize the security

of your critical business informa-

tion and protect your intellectual

property from theft or unau-

thorized use by insiders and

outsiders alike, Ping Technologies

can provide your business with

remote real time network moni-

toring services that can immedi-

ately identify any potential threats

to your business information.

Our information technology

experts will work with your team

to establish parameters that will

guarantee the protection of your

most valuable business infor-

mation. For example, have you

ever wondered what your lead

programmer is working on late

at night? Maybe he is sending

information to a competitor or

duplicating and sending himself

proprietary information for his

own future use outside of your

organization.

Our remote monitoring service

will ensure this does not happen

to your business. We can track

and locate any unusual network

activity, such as unscheduled

large data transfers in the middle

of the night and immediately take

action to protect one of your

most valuable assets, your confi -

dential business information.

Remote MonitoringAlways Keep Your Eye On The Ball

Control

Ping Technologies can also

provide you with customized

consulting and training services

tailored to the needs of your

organization.

Our team of experts can provide

strategic consulting and training

services including:

• Disaster recovery planning

• Business continuity

preparation and

implementation

• Information security

policies and procedures

• Employee security

sensibility training

• IT infrastructure security

• Human resource security

• Business process analysis

• Enterprise security

benchmarking and best

practice analysis

Consulting and TrainingKeep Protecting Your Business

Adress400, rue St-Jacques, 5ème étage

Montréal, PQ H2Y 1S1

Phone514.213.1011

Webpingtechnologies.ca

info@pingtechnologies.ca