Pierre-André Romano...Child Protection ... Work closely with Childsafe Movement ... Permanent...
Transcript of Pierre-André Romano...Child Protection ... Work closely with Childsafe Movement ... Permanent...
Pierre-André Romano GM –Exo Travel Cambodia
Exo Travel Company 16 years of travel services in Cambodia
• Joint venture between Exo Group (9 countries in Asia) and a
local entrepreneur
• Operating :
• Destination management company for worldwide travellers
• Local Travel agency for domestic travellers
• Events organizer
• Adventure Travel specialist
• 3 offices in Cambodia and 95 employees
Internal management Social responsibility toward our employees
GREAT WORKPLACE
• Private medical insurances for all employees (Accident & Health)
• Stop working on Saturdays morning
• Fair wages
• Internal promotions
• 13th month bonus for all local employees
• Incentive scheme
• Best Employees of the Year
TRAINING & CAPACITY BUILDING
• Yearly EXO Academy Trainings
• Webinar trainings about the destination
• Yearly management training
• Language class sponsoring
SUSTAINABILITY TRAINING
Childsafe training (65 employees trained)
Sustainability team (“S.Team”)
Policies
Travelife Trainings
THE sustainability GAME
Internal management Environmental responsibility in the office
PAPER
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2013 2014 2015
Paper Consumption (rams)
WASTE / WATER
MONITORING TOOL
ENERGY / FLIGHT
Suppliers involvement Social responsibility of our supply chain
HOTELS
Child Protection
Welfare program
Compliance with national law
Staff trainings
Promote vocational training restaurants, ethical shops…
GUIDES
EXCURSION SUPPLIERS
Checklist adapted for cultural attractions, visit of local communities:
Child policy
Fair and respectful interaction
Appropriate behavior
79 EXO guides have been trained by Childsafe
BANNED SCHOOL & ORPHANAGE VISITS
Suppliers involvement Environment responsibility of our supply chain
HOTELS
Save energy, water, paper
Reduce plastic
Ban endangered species
Support biodiversity conservation
etc
ELEPHANT POLICY
GUIDES
EXCURSSION SUPPLIERS
Checklist adapted for Natural attractions:
Guide with local knowledge of Nature
Minimize disturbance of the fauna and flaura
Waste management
Biodiversity conservation, …
In 2015, EXO trained 125 guides about responsible tourism
(waste management, illegal souvenirs, ethical shops...)
Travellers awarness Environment & social responsibility of the travellers
THE BOOKLET « Tips for Responsible Travels »
Greetings
Keep calm, be patient
Be sensitive to local cultures
Connect with people before taking pictures
Try to understand their aspiration
Answer questions
Dress Modestly and neatly
Contact with monks
Childsafe 7 TIPS
Anti plastic attitude
Waste is a waste
Water bottles
Save energy & water
Protect the wildlife and the flora
Elephant camps
Think before buying (Not consuming or buying wildlife species)
Limit your ecological footprint
Stay on beaten tracks
…
Travellers awarness Environment & social responsibility of the travellers
POLICY INFLUENCING
Work closely with Childsafe Movement
Work closely with hotel suppliers in order to promote more responsible initiatives.
Member of CATA (Cambodian Association of Travel Agents) and EuroCham tourism committee
Permanent member of the GPSF Tourism (Government-Private Sector Forum) co-chaired by the Ministry of Tourism
DONATION
EXO Travel Cambodia provides financial support ($1 per client travelling) to the EXO Foundation.
Then, the EXO Foundation is supporting social NGOs in Cambodia (Buckhunger, Bophana Hospital, etc).
Examples:
House construction with plastic bottles filled with wastes instead of bricks,
Comic book and video clip to raise awareness about waste.
Why…? Beside social and environmental impact, does it
make economic sense?
Social responsibility
Reduces employee turnover
Attract best candidates
Improve competences (employees and suppliers)
Motivates and creates pride
Team building effect (example: S-team)
Create positive selection among suppliers by increasing quality standards
Increase quality and productivity
Environmental responsibility
Protecting environment has direct effect on:
Our business: Save the destination, our “core product”
Our Marketing: sustainability is also a marketing tool
Our profitability: reduce costs (energy and consumption management)