Pieces of the Puzzle

On-boarding

The process of integrating new employees into the organization, of preparing them to succeed at their jobs, and to become fully engaged, productive members of the organization.

-Tom Northrop

Benefits of On-boarding• Understand the organization

• Increase awareness and buy-in to mission

• Clarify goals and roles

• Enhance performance

• Retention

Ice-Breakers

• Candy Game

• Who Am I Game

• Scavenger Hunt

• People Bingo

• Two Truths and a Tale

Keys to Successful Program

• Begin at hire• Basics• Playtime• Family• Perception• Improvements• Evaluate

Two types of on-boarding

Transactional• the act of transacting or the

fact of being transacted. • an instance or process of

transacting something. • something that is

transacted, especially a business agreement.

Acculturation• cultural change: a change in

the cultural behavior and thinking of a person or group of people through contact with another culture

• absorption of culture: the process by which somebody absorbs the culture of a society from birth onward

Prior to Day 1 • Send a welcome card to new employee

• Ensure desk is ready with office supplies

• Computer & phone access set-up

• Inform existing staff of new employee

• Complete transactional paperwork on-line

Greet the new employee

Ensure new supervisor is available

Introduce to colleagues

Give tour

Set aside time for transactional paperwork

Assign a mentor/shadow if possible

Assign a small project

Lunch with new team

First Day

Organizational Chart

Include pictures as a Who’s Who in your organization

Tribal Knowledge

• Rituals

• Traditions

• Standards

• Expectations

Week 1 Interview

• How do we compare to what we said we would be like?

• What do you like? What is going well?• Which employees were helpful?• Are there things from your past employer that

may be useful here?• Is there anyone you know who might be

valuable to our team?

Goal Setting

• Identify critical goals to be achieved and how each will be measured

• Within the First 90 days• Within 6 months• Within 12 months

What to consider when developing an on-boarding program.

• What are the objectives of the program?

• What do new employees need to know?

• What needs to be communicated the 1st day?

• What roles will individuals play?

Who is responsible?