The mission of the Mark & Emily Turner Memorial Library is to provide quality materials and services in a comfortable, open environment. We strive to enhance

lifelong learning and personal growth while fostering a community connection.

Mark & Emily Turner Mark & Emily Turner

Memorial LibraryMemorial LibraryEst. 1908Est. 1908

Core Values Influenced by…

Mission Statement, goals & objectives, Vision, Statement, Trustees, patrons and staff feedback and professional judgment

Council/City Manager Direction Maine State Library, Maine Library Association, and

American Library Association Standards and Ethics Professional development and workshops Intellectual Freedom principles Tradition and community demographics New library and information science theory

Hours Open

During the summer, the library is open for a total of 47 hours per week.

In the winter, 52 hours per week

Other factors that lengthen hours open:

Nonprofits that need the meeting room beyond closing time

Children not picked up after hours

Programs and special events

Departmental Priorities

Build, maintain & preserve collection and building. Create services & programs Analyze community needs, evaluate services, modify

collection, manage change in information needs as our community or interests shift.

Policy, Procedures, Reports to local and state government, funding streams, and advisory board

Encourage literacy and lifelong learning Improve information services Organize materials for easy retrieval and posterity Patron service and confidentiality Advocacy and training

The “Collection”

Approximately 60,000 items in a variety of formats Cataloged 4,007 materials in 2005 Derived from print, electronic, or audio/visual

materials that are reviewed, identified, selected, and acquisitioned (purchased) for the library.

Gifts, memorials, and donations – books or multimedia donated that fit into our collection development strategy and then cataloged.

Electronic databases provided by Maine State Library and Library Web site.

Patrons

Library card holdersVisitors

Remote usersStudents

Our patrons represent many nationalities, socioeconomic levels, ages, political and religious affiliations, philosophical ideas, and

experiences.

Not Only for the Books…

Employment seeking Tax forms and information Email and word processing Legal matters Real estate or apt. hunting Stock market & business Meeting room Fax machine, photocopier,

stamps, printing Interlibrary loan Tutoring Gaming

Recreational reading City Ordinances & State

Statutes School assignments Genealogy questions Local history Personal subject research Health related Info Programs offered Financial aid information Multimedia Relaxation

Grants, Revenues and Memorial Donations

Over past three years, our department has had an80% increase in grant money. Approximately,

$60,000 received in money or goods

Memorial Donations and revenues increased by 40%

Trustees have donated a total of $76,494.00Since 2003

Budgetary Trends

Over past three years, our budget increased 15%

12% of this increase is a result of the Salary study

This leaves a 3% average increase for operations in three years.

Unpredictable fuel costs make projection for line item nearly impossible

Underserved Patron Populations

Young Adults People with

disabilities temporary or permanent

Non-users Remote users The visually and

hearing impaired

Cost-saving Measures

Outsource 60% of processing (book jackets, labels, etc.) and some “copy cataloging”

Purchase fewer books and materials than the previous year

Use Maine State Library delivery van service Utilize volunteers and work-study students Progressively seek funding to reduce overhead

costs “Blurring” of roles where all staff contribute to all

areas of service (increases risk of staff burnout)

Inflation in Collection Costs

Magazine cost increase annually:

10%

(EBSCO, 2006)

Average book prices from 2000

to 2005 rose14.4%

(School Library Journal, 2005)

Current Staff

Librarian Assistant Librarian Secretary - fulltime Cataloger Reference Librarian Library Technician Computer Technician Children’s Assistant Library Clerk

Volunteers

Contractual – cleaning, grounds keeper

Community service Volunteers

Work-study students Seniors Trustees

Garden Club Parents Other departments Genealogy Volunteer Computer networking

and repair volunteer

Library Trustee Activity

• 45 Second Street Asbestos abatement and demolition

• Planning a paved parking lot • Consulting architect to develop a plan• Fund most serials: magazines, newspapers, and

microfilms annually• Funded ADA Survey by AlphaOne• Provide continuous advisement • Managed Investments and Charitable Trust• Evaluate policy developed by Librarian• Volunteer

Resource Sharing

Reciprocal borrowing – interlibrary loan Maine State Library delivery service (CD&L) Caribou Public Library and our library hosted Maine State

library and Maine Library Association training eliminating one workshop travel expenses

Librarians share policies and procedures statewide UMPI for work-study, art exhibits, and guest speakers to

reduce costs. Other departments work cooperatively and help when

they can – share travel cost, RFP’s, etc.

Vision for the Future

Equipped with staff for Web site management either in the library or another department

A leader in innovative technology In a building with adequate space for storage, programs,

and growing collection Provide equity of access and a fully accessible building Find “Green” or energy efficient projects Greater community presence and involvement Target services to youth no longer interested in Children’s

Services but differ in information-seeking behavior and library use than adults.

Trends in Services

Rise in Internet and Web site use, book borrowing, interlibrary loan, reference questions and most areas of service

Demand for new services and book requests rising Email reference questions rising Meeting Room space utilized almost daily as

opposed to 3 or 4 times per year Computers are consistently inadequate for demand

Overview of Last Three Years

Total circulation has increased by 21% in three years

Internet use increased by 24% Meeting room space by 95%

Internet/Computer Usage

2002-2005 Statistics

0

5000

10000

15000

20000

25000

30000

2002 2003 2004 2005

Web Site Usage

0

500

1000

1500

2000

2500

Apr-06 May-06

Page Loads

Unique Visitors

Returning Visitors

Reference Questions

Reference questions are posed in several ways:

Telephone the library and staff at home.Email library and staff.

Faxes to the libraryWalk-ins

By postal mail

The library answered 7,749 reference questions in 2005

“Knowledge is brought to bear in the challenges the organization faces.

Management of that knowledge increases its power.”

~Arlene G. Taylor, Librarian

Challenges

Challenges in Physical Facility

Inefficient use of energy – heating/cooling/lighting Space - Wisconsin Department of Public Instruction’s

Public Library Space Needs Planning Outline indicates a need for 19,96919,969 square feet to house our collection and provide programming at the current level

Inadequate Parking and too few handicap spaces No alarm system for library and outdated security

cameras Aging systems (plumbing) and windows require frequent

maintenance Unanticipated repairs to building and equipment

The Library is 12,500 square ft.Most shelves are filled to capacity.

Recent Projects

New shelving and signage in children’s Purchased bronze statue Installed Wireless connection Web site updated daily and contains more value for

the time invested Developed Disaster Readiness Plan Purchased fireproof safe Painted book trucks Updated internal accounting system Added the Burleigh/Steere Classics Collection

Summer 2006 Projects/Events

Converting existing fixtures with efficient lighting Paving to increase stalls by 15 – Trustee

Includes a “green space” with benches and new trees.

Painting small shed in 45 Second Street lot Funding sought for audio/visual shelving, alarm

system for front and back doors Summer Reading Program (funded by grant) Author book signings and Art show

Future Projects

Add 7,000 square feet to the library on the north side as funding allows

Install alarm on front and back doors and motion sensors and update video camera equipment

Address ADA issues – entrance, signage, elevator Consolidate two ground floor bathrooms to one family

bathroom that is handicap accessible Replace roof Provide a place for young adults and increase young

adult collection Projects that fit into funding stream criterion

Procedural & Policy Updates

Disaster Readiness Plan More frequent cost analysis on expenditures Collection Development Selection Policy revision Vision Statement, goals & objectives, and short

and long range planning under development Need to align our statistics and procedures more

closely with Maine State Library statistics. Fee revisions that reflect inflation

Working Together…

Remain aware of and follow the progress of Trustee plans to expand library and address ADA issues.

What the library can do: Provide Council with information and updates on challenges, deficiencies, and how those things are being addressed.