Physicians and Health Information Exchange (HIE) The Value of HIE to a Physician’s Practice and...

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Physicians and Health Information Exchange (HIE) The Value of HIE to a Physician’s Practice and Consumers

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Page 1: Physicians and Health Information Exchange (HIE) The Value of HIE to a Physician’s Practice and Consumers.

Physicians and Health Information Exchange (HIE)

The Value of HIE to a Physician’s Practice and Consumers

Page 2: Physicians and Health Information Exchange (HIE) The Value of HIE to a Physician’s Practice and Consumers.

© eHealth Initiative & Foundation, 20062

Today’s Reality…

You are seeing a new patient on referral from their primary care provider. When you ask the patient why they are there to see you, the patient replies:

“Didn’t my doctor send all the papers? My doctor said there was something wrong with my liver on the ultrasound and lab tests- I just don’t remember the name- it was complex…. I talked to the nurse yesterday and they said all the information had been faxed to you.”

Page 3: Physicians and Health Information Exchange (HIE) The Value of HIE to a Physician’s Practice and Consumers.

© eHealth Initiative & Foundation, 20063

What is Health Information Exchange…

Health information exchange (HIE):• The mobilization of healthcare information electronically within a region or community.  • Facilitate access to and retrieval of clinical data across organizations to provide safer, more timely, and efficient patient-centered care.

Page 4: Physicians and Health Information Exchange (HIE) The Value of HIE to a Physician’s Practice and Consumers.

© eHealth Initiative & Foundation, 20064

Value of HIE for Your Patients:Communication Improved communication and information access

leads to improved patient care

HIE can provide an infrastructure for care coordination HIE provides a method to enhance the physician-patient dialogue

and relationship

Page 5: Physicians and Health Information Exchange (HIE) The Value of HIE to a Physician’s Practice and Consumers.

© eHealth Initiative & Foundation, 20065

Value of HIE to Your Patients:Practical Value

The ability to better manage their personal health information and records

• Your doctor may be able to access your medical record from another provider

• If your doctor can retrieve your medical record electronically, there is less risk of your chart not reaching the doctor, hospital, etc. in time for your appointment.

• It provides another method to retrieve critical information such as test results and prescription history from other physicians or labs

Page 6: Physicians and Health Information Exchange (HIE) The Value of HIE to a Physician’s Practice and Consumers.

© eHealth Initiative & Foundation, 20066

Value of HIE to Your Patients:Personal Health Quality Value

Health Information Exchange can create an infrastructure for health team management

Better access to your health information increases your ability to receive the care you need, specific to your health and medical conditions

►Health care providers involved with your care can have access to the information they need to know, when they need to know it.

More information to choose the best doctor for you and your family

Page 7: Physicians and Health Information Exchange (HIE) The Value of HIE to a Physician’s Practice and Consumers.

© eHealth Initiative & Foundation, 20067

Value of HIE to Your Patients: Value to Patient’s Family Members

If your family member is in an emergency and cannot provide their

health history, HIE can provide vital health details when your family member may need it most (especially when you cannot be there to provide the information).

Page 8: Physicians and Health Information Exchange (HIE) The Value of HIE to a Physician’s Practice and Consumers.

© eHealth Initiative & Foundation, 20068

Value of HIE to Your Patients:Dollars and Sense Value

Health Information Exchange has the potential to: Reduce duplicative testing, administrative burdens, and other

barriers to cost-effective health care Get more from your health care dollar Improve efficiency in patient health care delivery (less time

waiting) and communications with the health care system means more time for your personal life and family

Page 9: Physicians and Health Information Exchange (HIE) The Value of HIE to a Physician’s Practice and Consumers.

© eHealth Initiative & Foundation, 20069

Value of HIE to Your Patients:Patient Portals

Health information provided to the patient

for viewing and/or updating of their information. Provide opportunities for patients to more actively participate in their

healthcare Patient access to their personal health information contained in the

health care system

Page 10: Physicians and Health Information Exchange (HIE) The Value of HIE to a Physician’s Practice and Consumers.

© eHealth Initiative & Foundation, 200610

What do patient’s have to say about electronic health information exchange…

• “Great way for health information to get from doctor to doctor to improve treatment”

• “It gives your doctor and hospital the ability to treat you faster. It may save our lives one day”

• “Duplication of information wastes money, … ability to access information myself.”

• “All of my doctors would have access to all of my records. HIE would help everyone participating in the event of a disaster.”

eHealth Initiative, Public Opinion Strategies, E-Health 2006 Focus Groups

Page 11: Physicians and Health Information Exchange (HIE) The Value of HIE to a Physician’s Practice and Consumers.

© eHealth Initiative & Foundation, 200611

Value of HIE to You andYour Practice: Health Safety and Quality Value

• Integration of encounter / visit information across providers to provide a comprehensive view of patient history across the inpatient-outpatient continuum

• HIE has the potential to: Decrease amount of time access to real-time results Access results ordered by other providers Reduce administrative costs

Page 12: Physicians and Health Information Exchange (HIE) The Value of HIE to a Physician’s Practice and Consumers.

© eHealth Initiative & Foundation, 200612

Value of HIE to You andYour Practice:Health Safety and Quality Value

• Continuity of medical information back to primary care home/medical provider

• Increased accuracy and complete patient health information at the point of care decreases risk of medication or treatment errors

Page 13: Physicians and Health Information Exchange (HIE) The Value of HIE to a Physician’s Practice and Consumers.

© eHealth Initiative & Foundation, 200613

Value of HIE to You and Your practice: Communication

Improved communication and information access leads to improved patient care

Creating the infrastructure for coordinated care along the entire care continuum and improved relationships with all care givers

A method to enhance the physician-patient dialogue and relationship

Page 14: Physicians and Health Information Exchange (HIE) The Value of HIE to a Physician’s Practice and Consumers.

© eHealth Initiative & Foundation, 200614

Value of HIE to You and Your Practice:Practical Value

The ability to better manage health information and

records• Reduces time searching for paper test results, referral letters, old

medical records from other practices • New patients: opportunity to have more data at time of first visit, can

include background meds, labs, hospital summaries, tests at• Electronic documentation and routing allows for a better sense of

what has happened and when

Page 15: Physicians and Health Information Exchange (HIE) The Value of HIE to a Physician’s Practice and Consumers.

© eHealth Initiative & Foundation, 200615

What do physicians have to say about electronic health information exchange…

“Ease of exchange of information about

patients…minimizes waste and repetition of tests.”

“Completeness, sharing of information. Providing

accurate information that patients can’t recall.”eHealth Initiative, Public Opinion Strategies, E-Health 2006 Focus Groups

Page 16: Physicians and Health Information Exchange (HIE) The Value of HIE to a Physician’s Practice and Consumers.

© eHealth Initiative & Foundation, 200616

HIE: Becoming Involved

As local and regional health information exchange initiatives are created and mature, your voice as a clinician matters.

HIE functions are ultimately most valuable to clinicians when they are crafted in a manner for productive use.

Page 17: Physicians and Health Information Exchange (HIE) The Value of HIE to a Physician’s Practice and Consumers.

© eHealth Initiative & Foundation, 200617

HIE: Becoming Involved

When becoming involved with health information exchange, bring the clinicians perspective and advocate for applications that are:

1. Reliable- consistently has correct and timely patient information

2. Relevant- information available makes an impact on clinical decision making

3. Integrated into work flow- builds on clinician work routine, not cumbersome extra steps

Page 18: Physicians and Health Information Exchange (HIE) The Value of HIE to a Physician’s Practice and Consumers.

For more information, please contact:

Engaging Physicians in Health Information Exchange


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