Physical Futures

4/1/2015

Assessed List

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About Our Services

Please provide a brief description of your service as you would wish to see it in a store on connect to support website: Include details of opening times and accessibility.

We are PHYSICAL FUTURES and we offer a community based facility, accessible to all, with

something for everyone, especially but not exclusively for the physically disabled. Our aim is not

just for you to have an ordinary life but an Extraordinary life .We offer great activities and

opportunities for you to experience within a caring and secure environment with fully trained staff

to support you in your choices .You can meet new people, make new friends and experience new

activities and opportunities or just chill with like-minded individuals. For Carers who may need a

short term option we offer a drop in service from a couple of hours to a full day.

Where are we

Carlton Resource Centre

Spring Lane, Carlton.

Barnsley S71 3EX

Telephone 01226 727668 (Speak to Tracy or Laura)

E Mail: info@physical-futures.co.uk

What we offer:

Accessibility for Wheelchairs

Hoist Facilities

Trained Staff who have a wealth of experience in personal care and assisted feeding

Bespoke outcome based activities tailored to individual needs

Own Transport

Volunteering opportunities in the community

Social outings.

When are we open:

Monday: 9.00am – 3.30pm

Tuesday: 9.00am -3.30pm

Wednesday: 9.00am -3.30pm

Thursday: 9.00am-3.30pm

Friday: 9.00am-3.30pm

Saturday: Closed

Sunday: Closed

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Safeguarding (Staying safe)

All staff are required to have enhanced DBS status and receive appropriate training on Health and safety and safeguarding including: detection of abuse through symptoms, indicators and behaviour of the service user and referral processes. Through induction, all staff are familiarised with all relevant policies and procedures to safeguard our service users and the need to report any concerns including neglect to our designated officer who will notify social services as appropriate. We do not tolerate any form of abuse, which is considered gross misconduct. All staff must read and sign the relevant policies. Each client will have a comprehensive risk assessment which includes a safe moving and handling assessment on joining our service and all health and safety aspects including a personal emergency evacuation plan will be included in the service users’ records. We carry out regular reviews with each service user to consider any possible abuse including: Physical Institutional / Social e.g. inappropriate restraint, misuse of medication Sexual Psychological / Emotional Verbal or sectarian Financial Neglect Discrimination Our Policies are regularly updated and reviewed against national guidelines.

3

Quality

We have all the policies and procedures required for our work. Anyone can ask to see

our documents and they are regularly reviewed to make sure they are up to date.

Quality to Physical futures means listening to our service users and responding

appropriately. We strive to provide activities and opportunities which reflect their

interests and aspirations .We also strive to provide new challenges and opportunities

to extend their aspirations and experiences .At all times we treat our service users

with compassion, dignity and respect. Service users also serve as members of the

management board, meeting on a regular basis, and is used as a forum for feedback

and suggestions.

To sustain quality we undertake regular reviews with both clients and staff. We assess

outcomes and achievements with individual service users and respond on the

feedback we receive on a monthly basis.

We involve families and carers as well as service users using questionnaires,

interviews, 1-1 interviews and group discussions.

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Service User Involvement

The service user is encouraged to identify their needs, interests and preferences.

Consideration is given to health and safety aspects and an outputs based individual

care plan is developed recording goal and achievements that gives service users a

strong voice This plan is reviewed on a monthly basis.

Service users are at the heart of the decision-making and operation of the Carlton

centre. Service users input into to the Fund raising committee, the Excursions

committee and sit on the management board.

Through these committees the service users identify group and individual activities

that encourages participation, volunteering opportunities and access to job skills.

They support the staff in structuring and developing a programme of activities that

focus on sustaining and promoting independence.

Service users through the Daily living classes choose the week’s menus, shop for the

groceries and then help to cook their meals.

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What people have said about our service

“ We have a large variety of activities and we have the chance to learn and improve

our daily living skills, I really enjoy attending , the staff are experienced in our needs”

CS

“Carlton gets me out and about meeting friends and doing activities .I’d be lost without

it“ .. LG

“There’s a great atmosphere and everyone is so friendly and helpful“ JS

“I like the fact that the staff let me shred papers and answer the telephone” JG

“I have tried alternatives but Carlton is more fun. There is always something

happening“ .. CH.

“If the Centre had a bar it would be perfect“ .. RS.

“I really like going to the allotment and growing things“ JG

“I like the fact that we are involved in running the centre and included in the decision

making ‘ NT

Comments taken from Carlton Centre Consultation held with the Barnsley Advocacy

service August 2014.

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Friendship and meaningful relationships Outcomes As indicated in the Information Section, please complete where relevant the type of service you are providing and tick the box relevant to who you are providing the service for.

Physical Disability

Mental Health Learning Disability

Autism Other Vulnerable Adults

X

X X X

Outcome Box

The service user’s initial needs assessment identifies interests and capabilities. Staff

then work with the service user to identify suitable activities either through our centre

programme or in partnership with our community organisations .We provide escorts to

community activities and events. The programmes identify people with similar

interests, thus developing new friendships. The service users with staff support

organise socials and regular outings, which reduce isolation and develop confidence.

The Centre also opens its doors to external organisations that wish to use our facilities

on the understanding that our service users participate in their activity thus enhancing

the opportunity for integration from a safe environment. We encourage development of

new skills such as joining the local community’s gardening club

We will check this is happening through regular reviews and service user feedback.

staff reporting .

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Leisure Outcomes As indicated in the Information Section, please complete where relevant the

type of service you are providing and tick the box relevant to who you are

providing the service for.

Physical Disability

Mental Health Learning Disability

Autism Other Vulnerable Adults

X

X X X

Outcome Box

Physical Futures encourages service users to pursue their interests and achieve their

ambitions. We particularly offer activities that cannot be undertaken at home.

We have a range of activities including tutored Art and Crafts, Music participation, IT,

Cooking and Baking classes, Household budgeting, Massage and Beauty and

Wheelchair aerobics .We identify leisure pursuits within the community and explore the

feasibility of successful engagement , arranging transport and supporting participation.

The clients through participation in the “trip “club organise regular social outings and

visits to places of interest.

These visits are checked for quality and outcomes through a monthly review and

feedback from the service users themselves.

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Employment Support Outcomes As indicated in the Information Section, please complete where relevant the

type of service you are providing and tick the box relevant to who you are

providing the service for.

Physical Disability

Mental Health Learning Disability

Autism Other Vulnerable Adults

X X X X

Outcome Box

To support access to employment Physical Futures undertakes :

Confidence building activities including participation in elections for management

board

Volunteering activities to provide work experience

Mock interviews and interviewing techniques

Employability skills development including literacy and numeracy and IT.

Support in accessing specialist support equipment including Tobii eye gaze

Software.

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Volunteering Outcomes As indicated in the Information Section, please complete where relevant the

type of service you are providing and tick the box relevant to who you are

providing the service for.

Physical Disability

Mental Health Learning Disability

Autism Other Vulnerable Adults

X

X X x

Outcome Box

We provide volunteering activities at our fully accessible Centre and through partner

community organisations particularly in the voluntary sector. We also link with the

Barnsley Volunteer Centre and PHAB to identify suitable placements and show

service users how to use the Do it website. We help develop confidence by

accompanying service users to placements until they are able to manage

independently or have formed close friendship bonds with other volunteers.

We will check this is happening through regular monthly reviews and with feedback

from service users and staff monitoring reports. We will ask service users to assess

the impact participation is having on their wellbeing

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Transport/Mobility Outcomes As indicated in the Information Section, please complete where relevant the

type of service you are providing and tick the box relevant to who you are

providing the service for.

Physical Disability

Mental Health Learning Disability

Autism Other Vulnerable Adults

x x x x

Outcome Box

We support service users in the use of mobility aids and can offer access to

specialist transport for our fully adapted day care centre and can organise transport

for other visits.

We work with service users to maximise access to activities.

We encourage service users in the planning and use of public transport and can

accompany them on a 1-1 basis.

Staff are fully trained in the use of mobility aids and lifting techniques so that service

users are confident that they can get out and about in safety.

We can check this is happening through our monthly reviews and feedback from the

service users, staff records and records of visits.

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Health Awareness/Promotion of Emotional Wellbeing Outcomes As indicated in the Information Section, please complete where relevant the

type of service you are providing and tick the box relevant to who you are

providing the service for.

Physical Disability

Mental Health Learning Disability

Autism Other Vulnerable Adults

X

x x X

Outcome Box

Participation at Carlton Resource Centre helps service users to remain or improve physical

and emotional well-being. Staff mentors consult with service users daily on a 1-1 basis,

recognising their moods and identifying ways to improve their wellbeing.

We have developed activities including

Wheelchair aerobics with a tutor to tailor group / individual exercise sessions to support

mobility and fitness.

Advice on healthy eating and nutrition

Support with meal preparation and baking.

Confidence building sessions.

Gardening club for healthy lifestyle.

Support on reducing risks such as substance abuse / obesity

Developing social skills and confidence building

A buddy support system for companionship and listening service.

Social activities and visits we will check this is happening through regular reviews and client

feedback, staff observations and record keeping. We will also ask service users to

assess the impact of participation on their well-being.

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Enablement Outcomes As indicated in the Information Section, please complete where relevant the

type of service you are providing and tick the box relevant to who you are

providing the service for.

Physical Disability

Mental Health Learning Disability

Autism Other Vulnerable Adults

X

X X X

Outcome Box

Physical Futures encourages service users to live a meaningful life .We encourage

service users to do as much for themselves as possible and what they cannot do to

find ways and means to achieve as much independence as possible.

We do this by:

Providing support to help identify goals and aspirations

Providing support and encouragement to achieve those goals and aspirations

Supporting access to new activities and opportunities

Providing challenge and encouragement

Coaching and mentoring in decision making and problem solving.

Ensuring the opportunity to participate as fully in communal activities as they wish

Liasing with agencies involved in care of the service user to ensure the best

possible equipment and support is available.

We will check this is happening through regular reviews and feedback from the

service user and through staff records and records of participation in activities. We

will also ask service users to assess the impact of participation on their well-being.

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11. Education/Training Outcomes As indicated in the Information Section, please complete where relevant the

type of service you are providing and tick the box relevant to who you are

providing the service for.

Physical Disability

Mental Health Learning Disability

Autism Other Vulnerable Adults

X X X X

Outcome Box

Physical Futures is currently undergoing assessment to provide Certa based quality

courses .We provide social care apprenticeships and associated sector based

training for staff, volunteers and apprentices. Service users, depending on capability

and eligibility will be able to participate in this certified training as a way of supporting

access to employment.

Additionally we will work with service users to identify appropriate training in other

areas and support access to courses at Barnsley Adult learning, Barnsley College

and other training providers offering certified courses.

Carlton provides basic support in literacy, budget and monetary management skills,

health and hygiene, cooking, and has free Wi-Fi throughout and has Tobii PC eye

support.

We would check this is happening through our regular monthly reviews and

feedback from the service users, staff records and records of participation in training.

We will also provide records of any qualifications received.

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Life skills including /budgeting and financial management outcomes As indicated in the Information Section, please complete where relevant the

type of service you are providing and tick the box relevant to who you are

providing the service for.

Physical Disability

Mental Health Learning Disability

Autism Other Vulnerable Adults

x x x x

Outcome Box

We offer accredited courses through CERTA that deal with all aspects of Household

management including budgetary and financial aspects and Life skills, Including meal

planning and nutrition .To support these building based courses we also provide

opportunities for :

Supermarket Shopping

Menu planning and budgeting

Planning Trips on accessible Public Transport including obtaining bus passes,

passport to leisure etc.

Identify safe routes for travel

We would check this was happening through our regular monthly reviews, client

feedback, staff records and through the Certa registration and attendance records.

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Other Outcomes As indicated in the Information Section, please complete where relevant the

type of service you are providing and tick the box relevant to who you are

providing the service for.

Physical Disability

Mental Health Learning Disability

Autism Other Vulnerable Adults

X

X X X

Outcome Box

For adults that need Personal care and assistive feeding we offer qualified staff with a

wealth of knowledge, experience and empathy

We offer a bespoke service to meet everyone’s needs throughout the community.

We offer an emergency “drop off “service for short term or emergency care to carers.

Physical Futures wants to help you achieve not an ordinary life but an Extraordinary

and purposeful life.

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Information Relating to the Costing Model

It is important for providers to demonstrate transparency in relation to their costs and

to ensure that the service provides value for money. This information will be

essential to Service Users and families, Commissioners and others, when they are

making their decisions. Likewise where the Council purchases a service on behalf of

an individual using the assessed list procurement guidelines will apply.

Care Managers / Co-ordinators have a duty through this process to ensure that a

service offers value for money and will undertake a check against other provision of

the same or similar where it is deemed that that provision could meet the individual’s

needs.

Below are some benchmarking examples and a guide in relation to activities.

Please note that these examples are a guide only and costs should be appropriate to

the service being delivered.

Type of service Cost Any additional cost / info

Low level preventative

and early intervention

services

A nominal fee ranging

from less than £1 up to

£7.50

Individual support 1:1 From £7:50 -£13.85 per

hour

Costs should be flexible to

reflect changing needs.

Building based activity

From £7:00 -:£10.00 per

hour

Covering a range of

activities including those

facilitated by sessional

workers and including

building costs.

Community group

activity

Ranging from £5.00 -

£15:00

The hourly cost should

reflect the level of support

required and the

venue/activity

Specialist service

£45 - £95 per day

This may include provision

requiring highly skilled and

experienced staff offering

intensive interventions for

example head injury

rehabilitation services.

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Cost: Based on the table above please tell us how much each part of the service cost?

N.B. It should be very clear to all how the cost relates to the achievement of the identified outcomes and whether there are any

additional or reducing costs.

Costing Model

Type of Service Cost Any additional cost / info

Low level preventative

and early intervention

services

£6.50 - £9.00hr

Additional costs include Transport and £3.50 for a 2 course meal, if required

Individual support 1:1

£13.50 / hr

Additional costs include Transport and meals, if required.

Building based activity

£6.50-£13.50

Additional costs include Transport and £3.50 for a 2-course meal, if required. Cost dependent upon level of support required

Community group activity

Free to day care service users

Additional costs include Transport and meals if required, Costs on the activity dependent upon the activity.

Specialist service

£55.00 per day

Additional costs include Transport and £3.50 for a 2-course meal, if required.

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