Phoenix USB Pro Production Guide

Content

1． Install the production software 1.1 Installation 1.2 Program position

2． Run the production software 2.1 Run the production software 2.2 File selection 2.3 Start the mass production 2.4 Attention

3. Device Burner

3.1．Use PC USB port for mass production

3.2．Use USB Hub for mass production

3.3. Judge the status of equipment upgrades 3.3.1 Burned successfully 3.3.2 Burned unsuccessfully

4. Announcements 4.1 Insert equipment 4.2 Pull out equipment

5.Stop the mass production software

Appendix : Common problems and soulutions for a burning

failure

1. Install the production software

1.1 Installation Double click on the Icon to run mass production software installation program Phoenix Packet.msi , AS (Pic 1.1)

Pic 1.1

Accoding to the picture below , the installation process :

1.2 Program position

1.2.1 After automatically closing the installation prompt interface , When openin g the menu , You can see :

Open then start the mass production software

1.2.1 The user also can see the Icon on the desktop , As 1.4

Pic 1.4

2. Run the mass production software 2.1 Run the mass production software

Open the mass production software on the desktop , Then

The main interface will arise the pic as 2.1

Pic 2.1

2.2 File selection

A. Click on to choose the key file, then you will find the file as below picture:

B. Click the firmware to choose the software file (img format file)

, as the below picture:

Choose the File with Suffix .Img

2.3 Start the mass production

Click start button ,You can see on the main

interface will turn into

2.4 Attention ! a. Before starting the mass production software , all equipments must be

power off.

In the off state, the following:1, long press the enter key.2, connect the USB cable into the device.3, and then consecutive short press the power button ten times.4, and then release the volume + key.

b. when the Indicator light is , please so not insert any

equipments .

3, Device Burner

3.1. Use PC USB port for mass production A. Check every USB port , and see whether it can work normally . if not ,

please make a mark and do not use this port when making the mass production .

B. After Opening the mass production software on the desktop ,

Click Start button , Insert the device to the USB port of the

computer when the director light on the main interface turn into

! If this is the first time to insert the device to the USB port , there may arise the pis as below(Pic3.1, Pic3.2) : please operate according to the red circles

Pic 3.11. Choose the one “ Auto install the software”

2. Then choose the Next button

Pic 3.2

C There will arise the Picture as (Pic 3.3 ) after inserting the device , appeare the orange device director . The software will distribute the ID to every USB port , As the Pic , the ID is 9 means the all device IDs for the USB port are 9 , please mark the corresponding ID numbers of USB cable with the tag . ( This operation only can do once ) After the mass production ,Pull device by ID number of this tag .

D. After finishing the mass production , you can see the picture as (Pic 3.4 ) , and now you can pull out the device with ID 9 tag .

! Attention :

1) You can insert the new device only when the indicator light is

2) After inserting the device , the indicator will be around 5---6

seconds ,and then turn into

3) If the indicator always is ,means there are some problems with the

device , please kindly dind the details as Appendix : Common problems and soulutions for a burning failure .

3.2 Use USB Hub for mass production A. Close the mass production software , and insert the USB HUB to the back USB port of the computer . Attention : do not insert to the front USB port . Please connect to the power source if the HUB has power supply.

B, Before starting the mass production software , click on the

and enter into the status of mass production waiting , Insert the device to the USB port of the computer when the indicator light on the top right turn to

. There may occurs picture as Pic 3.5 at the first time , please

operate according to the red circles .

Pic 3.11.Choose the one “ Auto install the software”

2.Then choose the Next button

C. The following operation is the same as the operation of using the PC USB port production . please see the process C~D as Pic 3.1 .

3.3. Judge the status of equipment upgrades 3.3.1 Burned successfully When the result and the device list indicating the device is green means this device burned successfully . As the Pic 3.6 , ID_9 device burned successfully .

Pic 3.6 3.3.2 Burned unsuccessfully. When the result and the device list indicating the device is red means this device burned unsuccessfully . As the Pic 3.7 , ID_9 device burned unsuccessfully .

Pic 3.74, Announcements

4.1 Insert device

After clicking on button , Only the indicator light is can

you insert a new device . means can not add a new equipment

now .If you insert USB cable now , the mass production software complains and will exits automatically , now , you need to restart .

4.2 Pull out equipment No matter the device burned successfully or not , it will show on the left of the result list of the software . The users can pull out the devices according to the right ID of the software .

Green means burned successfully .

means burned unsuccessfully . the detailed reason , please read

the description at this column .

As the (Pic4.1) , the device with ID_9 has already finished mass production , you can pull out the ID_9 device .

Pic 4.1

! Attention 1. Please do not pull out the Hub after opening the mass production software ., Otherwise the systerm will collapse . 2. Please do not pull out the upgrade device before the device have not been burned . Only can be pulled out after the successful and unsuccessful hint arise in the waiting result list .

5.Stop the mass production software

1, Can be stop effectively when all the device upgraded , and the indicator

light is

2, When some devices still have not been upgraded , Click on the button

, and the （Pic 5.1） will come out , and can not stop .

Appendix : Common problems and soulutions for a burning failure

1, Why the incidator always is when inserting the new device ?

There are several possible reasons : 1) The failure of inserting the Dram of the device , so can not enter into the

upgraded status . 2) The inserted device with battery , and still be connected to the power

source after upgrading

Solutions :

1）Confirm the Dram can work or not , and check the electric circuit .

2）Pull out the battery , reenter the upgrading pattern and insert to the PC .

2. Why insert the new HUB can not show in the mass production instruments ? Resolution :1) Close the mass production instruments 2) Reconnect the USB Hub and confirm the power connected .3) Pull out all the device which connected to the USB Hub 4) Restart the mass production instrument

3. Why some device popup automatically after inserting the new device ? Maybe due to the USB over connect to so many devices cause the insufficient of the porwe supply.

4. Common wrong number of burning and description :

Wrong number Description OX100 Systerm parameter loading exception OX101 Fail to pack the firmware package OX103 Fail to open the USB device OX105 Fail to create the MBR

OX120 Fail to scan the storage medium OX160 Fail to download the boot0OX161 Fail to download boot1OX162 Fail to download fed OX163 Fail to burning the mirror OX167 Fail to download the MBR partition OX168 Fail to download the end mark OX190 Fail to reset the systerm OX104 Fail to close the USB device OX102 Fail to close the firmware package