Phoenix Academy Student Handbook

STUDENT HANDBOOK

• English Language Training

• Year 11/12 Studies

• Diploma of Business

• Teacher Training

Phoenix

2012 v1

P e r t h C i t y & P e r t h B e a c h C a m p u s

A C A D E m Y

WELCOmE mESSAgE frOm PHOENix ACADEmY

Welcome to Perth, Western Australia - the Gateway to Australia, a city with an enviable climate andfriendly,safeenvironment.

AndwelcometoPhoenixAcademy!Establishedin1989,PhoenixisafullyAustralianownedandoperatedfamilybusiness.

Phoenix Academy is one of Australia’s largest and most prestigious institutions. Phoenix operates twocampuses.OneislocatedinWestPerth,10minutesfromthePerthCBDand25minutesfromFremantle.ThesecondislocatedinthewestendofthebeautifulportcityofFremantleonly20minutesfromthebeach.

Phoenix Academy is a friendly and vibrant college with a staff of well-qualified andexperiencedteachers.

Phoenix caters to students from all over the world and currently we have studentsfromover40countries(40%Asian,15%African,30%European,15%SouthAmerican,Australian&Indian).Phoenixistheidealchoiceforthosestudentswhoarelookingforthatextraspeciallearningexperience.

RobynneWalshPrincipal

Disclaimer:TheinformationcontainedinthisdocumentwascorrectatthetimeofpublicationbuttheAcademyreservestherighttomakesubsequentchanges.PhoenixAcademyreservestherighttochangeit’sfeesatanytimewithoutnotice.

mANAgiNg DirECTOrS’ mESSAgE

AtPhoenixAcademywearededicatedtoexcellencebyofferingapersonalservicetoyou,thestudent,andthroughthedevelopmentofacaringlearningenvironment.

Onarrivalandthroughoutyourstudyweencourageyoutodiscussyour interestsandneedswithourfriendly staff who will be on hand to help you with any question, problem or issue you might havewhile you are a student at Phoenix. In addition to the dedicated administration team, you will findyourteachersarehighlyqualifiedandexperienced.Becauseofthesmallclasssizes,ourteachershaveapersonalknowledgeandinterestinyourneeds.

Wechallengeyoutoachieveyourfullpotentialpersonally,professionallyandasafuturecontributor to your community and to join us in our commitment to achieving thehighestpossiblestandardinwhateveryouchoosetodo.

BrianWalshManagingDirectors

Brian Walsh�Managing Director

page 2

iNTrODUCTiON

Thisguide isdesignedto introduceyoutotheAcademyandtoassistyou inmakingatransition fromyourowncountrytolifeinAustralia.Specificallythisbookletwillinformyouabouttherangeofservicesavailable,bothonandoffcampus.Whilethisguidecoversmanyimportantmatters,therewillbeaspectsofAustralianlifethatcanonlybelearnedthroughtheexperienceof livingandstudyinghere.PhoenixAcademyhasmanypeoplewhoarehappytoassistyouinsettlingintoyournewenvironment.

page 3

INDEX Page

IntroductionandIndex 3

MakingtheJourneytoAustraliaArriving in AustraliaWhat to BringQuarantineWildlife Trade

4

WesternAustraliaCost of LivingPerthFremantle

5

LivinginPerth&Fremantle 6

PublicHospitals 8

Yourrightsandresponsibilities 9

PhoenixInformation

Where are weOrientation dayWhat Happens in Class?Books

12

WhotoSeeatPerthBeachCampus 14

WhotoSeeatPerthCityCampus 15

PerthCity&BeachCampusStaff 16

PerthCityCampusMap 17

PerthBeachCampusMap 18

StudentServicesAccommodationWhere can I buy lunchWifi Hotspot (On Campus)Internet Access (On Campus)The Adventure Centre

19

StudentCounselling 22

SchoolRules&Regulations 22

SchoolPolicies 24

INDEX Page

ComplaintsandAppeals 25

RefundPolicy 26

StudentMisconductPolicy 27

PhoenixCourses

English Courses:General English CourseNew Generation EnglishCambridge Examination CoursesEnglish for BusinessHigh School PreparationStudy Tours

28

StudyandWorkPrograms

Demi Pair/Au Pair ProgramsInternshipJob Club

31

UniversityPathways/NationallyRecognisedTraining

Cert IV EAPYear 11/12 StudiesDiploma of Business University PathwayDiploma of Business Work Ready

31

TeacherTraining(ITE)

CELTATKTCert IV TESOLVocational Grad Dip TESOLCert IV in Training & Assessment

36

PhoenixTestCentre 36

EntryRequirement 37

2012CommencementDates 38

CourseFees&HowtoApply 39

mAKiNg THE JOUrNEY TO AUSTrALiAArriving in AustraliaAll students who are studying at Phoenix Academy, have the option of being met at the airportby a Phoenix representative (there is a section on the application form which you need to fillout). Our representative will meet your flight and take you to your permanent or temporaryaccommodation in Perth or Fremantle. If you have not yet advised us that you would like to begreeted at the airport upon arrival, please contact Ms Jessica Gorman the Admissions Officer, [email protected]

What to bringWedonotsuggeststudentsbringlargeamountsofcashwiththemforsafetyreasons,howeveritwillbenecessarytobringacertainamountofcashwithyouuntilyouhavesettledin.ApproximatelyAUD$300incashshouldsufficeforthefirstfewdaysuntilyoucanaccessyourbankaccount.Itisrecommendedthatyoubringeithertraveller’schequesorbankdraftsfromyourhomecountry.ThecostforcashadvancesoncreditcardsisveryhighinAustralia,soacreditcardisonlyrecommendedforemergencies.Wewillassistyouwithprovidingthedocumentationyouneedtoopenyourbankaccount.

PerthiswellknownforitsMediterraneanclimatewithhotdrysummersandcoolwinters.Althoughdayscanbewarm,theeveningscangetcool.NovembertoAprilareourwarmestmonthsandtemperaturescanrangefrom22–35°C.MaytoOctoberarecoolermonthsinPerthwithtemperaturesof7-20°C.Visithttp://weather.news.com.auforaweatherupdate.

Clothing:• Lighterclothingforsummermonths:jeans,t-shirtsandshorts• Jumpers/sweatersforcoolereveningsandwinter• Avarietyoffootwear• Bathers/swimwear(ifyouliketoswim)• ProfessionalclothingifyouareparticipatingintheInternshipprogramorWorkExperience.• CoveredshoesforJobClubandallotherworkprograms

ElectricalgoodsareallavailableinAustralia,soyoucanbuyanythingyouneedonceyouarrive. Ifyouwouldprefertobringyourownelectricalappliances,pleasebeawareofexcessbaggagecostswhenyouarecheckingin.InAustralia,weuseAustralianstandard240V,therefore,youmayrequireanadaptortouseelectricalappliancesfromyourhomecountry.TheseareeasytofindinPerthandarereasonablypriced.

Quarantine Australia’sremotenesshascreatedanenvironmentunlikeanyotheronEarth.Quarantinehelpsprotectit.Food,plantmaterialandanimalproductsfromoverseas-includingmanycommonsouvenirs-couldintroducepestsanddiseasesintoAustralia,devastatingourvaluableagriculturalandtourismindustriesanddamagingouruniqueenvironment.TheAustralianQuarantineandInspectionService(AQIS)providesquarantineinspectionservicesforthearrivalofinternationalpassengers,cargo,mail,animalsandplantsortheirproductsintoAustralia,andinspectionandcertificationforarangeofanimalandplantproductsexportedfromAustralia.Forfurtherinformation,logontotheQuarantinewebsiteatwww.aqis.gov.au.

Wildlife tradeTradeinendangeredandthreatened(animalandplant)wildlifeandnativeAustralianwildlifeisstrictlyregulated.Itmaybeillegaltotakethemoutof,orinto,Australia.AllpermitsmustbeobtainedbeforeyouleaveorenterAustralia.SeverepenaltiesapplyforoffencesagainsttheWildlifeProtectionAct.Ifyouhaveanyquestionsregardingthewildlifetradepleasecontact:

Environment AustraliaPhone:(612)62741900Fax:(612)62741921Email:[email protected]

page 4

Other important laws you need to be aware of:• Youneedtobe18yearsorovertodrinkalcoholorbuycigarettes.• Itisillegaltopurchase,sellortakeprohibiteddrugs.

WESTErN AUSTrALiA Cost of LivingThe living costs is estimated at around $250AUD per week for international students in Perth,depending on individual circumstances and accommodation preferences. This is well belowthe Australian average of $320 per week and significantly lower than the living costs inSydney and Melbourne. For more information please visit the Perth Education City website atwww.pertheducationcity.com.au/English/Live-in-Perth/Living-costs/

Perth - The CityPerthisthecapitalofthestateofWesternAustralia.It isacosmopolitancityandthechiefcommercial,culturalandadministrativecentreofthestate.Itisasafecitywithahighstandardofliving.

Perth offers a friendly and relaxed atmosphere with manyhighlightsincluding:

• Wide range of restaurants, reflecting Perth’s multiculturalatmosphere

• Worldclasssportingfacilities• Efficientpublictransportsystem• Accessible distance from diverse Australian environments

including wine-growing areas, scenic coastal districts idealforsurfing,windsurfinganddiving,and‘outback’desertcountry

• Someofthebestbeachesintheworld• ThepicturesqueSwanRiver• Numerousparksandwetlands,includingthefamousKingsPark

PleaserefertotheTourismWesternAustraliawebsiteformorehelpfulinformationatwww.westernaustralia.com

fremantleFremantle is theportofPerth,only20minutesbytrain fromthePerthCentralBusinessDistrict (CBD).Fremantlehasaromanticfeeloftheyesteryear.Youcaneasilysoakupthevibrantmixofculturesinthisworkingportcity.Fremantleisuniqueforitsheritagearchitectureandartisticcosmopolitanatmosphere.Fremantleisblessedwithmanygalleriesandtypical“Aussie”pubs.Youwillalsofindfantasticalfrescocafésandanextensiverangeofdiningoptions.

Fremantlehasbeendescribedastheworld’sbest-preserved19thcenturyseaport.InordertofamiliariseyourselfwithFremantleitissuggestedthatyoutakeoneofitstramtours.ThisisanopportunitytoseeFremantle’smainsightsandtoquicklydecidewhichplacesyouwouldmostliketosee.ThetramdriverwillexplainthedifferentareastoyouandyouwillquicklygetyourbearingsofthelivelycityofFreo.

Activities not to miss when visiting fremantle:Fremantle Markets–boastsavarietyofbargainsandsouvenirsalongwithvariousotherstalls.ThemarketsareopenFridays9amto9pm,Saturdays9amto5pm,SundaysandMondayPublicHolidays10amto5pm.

Convict Buildings –includingtheRoundHousebuildingwhichisthestate’soldestbuilding(datingbackto1831).Fremantle Prison –receivingitsfirstprisonersin1855andbuiltbytheprisonersthemselves,youcanhaveatourofthishistorical,nowunusedprison,whichissaidtobehaunted.Thesetoursarealsorunatnighttoaddtothefright!

page 5

Maritime Museum – see Australia’s earliest shipwrecks and tales ofexploration,shipwreckandmutinyattheWAMaritimeMuseum.Opendaily9.30amto5pm.Admissionis$5forconcessioncardholdersand$10foradults.

Fishing Boat Harbour – always a favourite destination for locals andtourists,theHarbourhasawiderangeofattractionsavailableincludinghighspeedboatrides,restaurants,coffeeshopsandatranquilharbourtour.Don’tmissoutonthefamousFreoFish&Chips!

* There is a frEE city clipper (bus service) in both Perth and fremantle

LiViNg iN PErTH & frEmANTLEShoppingNormal Shop Trading Hours8.30am–5.30pmMondaytoFriday8.30am–5.00pmSaturdayExtended Shopping HoursEveryThursdayshopsinthesuburbsareopenuntil9.00pm.LatenightshoppinginthecityisonFridayuntil9.00pm.CitystoresandFremantleareopenfrom12.00pmto5.00pmeachSunday.

ATms and EfTPOSATM,orAutomaticTellerMachine.Thesearemachinesoperatedbyabankorcreditunionwhichdispensemoney and allow limited transactions 24 hours per day. They are conveniently located at banks andshoppingcentresandallowaccesstocashbothduringandoutsidebusinesshours.

EFTPOS,orElectronicFundsTransferatPointofSale.Asmallmachinelocatedinmostshopsallowsyoutouseacreditcardorbankcardtopurchasegoods.Youcanalsowithdrawcashifyouhaveacardwhichislinkedtoyoursavings(orother)account(s).

EPOSEPOS,orElectronicPointofSalediffersfromEFTPOSbyallowingyoutodepositmoney(egintoabankaccountorcreditcard)aswellaswithdrawmoney.UnlikeEFTPOS,anEPOSdepositorwithdrawalgivesyouabalanceoftheaccountuponcompletionofthetransaction.Your credit cards and bankcards are valuable. Keep them in a safe place!

BankingForstudentswhoareintendtoremaininAustraliaforsometime,itmakessensetoopenabankaccounthereinPerth.

InordertoopenabankaccountinAustralia,overseasstudentsneedtoprovidewrittenconfirmationoftheirenrolmentattheireducational institution,theirstudentcardaswellastheirpassport. Itnormallytakesaweekorsoforbankcardstobemailedtotheapplicant.Therearemanybanksstudentscanchooseto use and different banks offer different services, so it pays to‘shop around’. Banks located near thecampusesare:

Perth City Campus Perth Beach Campus

NationalAustraliaBank NationalAustraliaBank

CommonwealthBank WestpacBank

ANZBank CommonwealthBank

Bankwest ANZBank

Bankwest

page 6

Sun AwarenessTheWesternAustraliansunisquitewarm.Toavoidsunburnandskindamagetakethefollowingsteps:• BeforeyougooutsideonahotdayapplySPF15+broadspectrum,water-resistantsunscreentoall

areasexceptthosethatwillbecoveredbyhighlyprotectiveclothingallthetimeyouareoutside.• MakesureyoutakeextraSPF30+sunscreen,abroadbrimmedhatalongwithyouwhenyougoout

fortheday.

TransportationTheeasiestandcheapestwaytogettoclasseverydayisbyusingPerth’strainandbussystem.Studentsusuallytravelbetweenhomestayandschoolbypublictransportation.

SmartRider isTransperth’ssmartcardelectronicticketingsystem.Itusesaplastic,creditcardsizedcardthatyoucanaddvaluetoandthenusetopayyourfareonanyTransperthbus,trainorferry.

Students are given Smart Rider Application on Orientation. The Student SmartRider form must beauthorisedbythePhoenixAcademicCoordinatorbeforeapplyinginpersonatthePerthTrainStation.Itwillcost$5fortheapplication.

FremantleandPerthcitieshaveafreeCentralAreaTransit(CAT)busservice.Thisserviceoperateswithinthesetwoareasatnocost,usuallyevery15minutes.StudentsinWesternAustraliaarealsoabletoreceiveover50%discountonpublictransportwiththeirstudentcards.Pleasepresentyourcardtothebusdriverorconductortoreceivethisdiscountedfare.

EmergenciesIn the case of an emergency, telephone 000. This will put you in contact with the police, fire andambulanceservices.

EtiquetteSmoking is not permitted in public buildings or on public transport. Smoking is not permitted inrestaurants.Ifyouwishtosmokeinsomeone’shouse,itisgoodmannerstoaskpermission.Donotbeoffendediftheownerasksyounottosmokeinthehouse!

ChewinggumandeatingfoodnoisilyorwiththemouthopenisbadmannersinAustralia.SniffingandspittingarealsohabitsnotappreciatedbyAustralianpeople.

foodAustraliansnormallyeatcereal,toast,fruit,yoghurtorjuiceorsomethingsimilarforbreakfast.Lunchisusuallyalightmeal–asandwichorsomethingtakeaway–whiledinneristhemainmealoftheday.Thiswillnormallyconsistofamaincoursefollowedbydessertorfruit.PeopleinAustraliausuallysitdowntodinnerbetween6.30and7.30pm.Manypeopledrinkteaorcoffeebetweenmealsandsometimestheywillhaveasnackformorningorafternoontea.

Leisure and Sporting ActivitiesThepleasantclimateandbeautifulenvironmentprovidenumerousopportunitiesforleisureandsportingactivities.

ParticipatinginsportingactivitiesisverypopularinAustraliaandthereareexcellentpublicfacilitiesforsportinPerthandFremantle.Thereareswimmingpools,ovals,tennisandsquashcourts,leisurecentres,basketballcourts,golfcourses,beachesetc.ManyAustraliansplayandwatchsportontheweekendsandoverseasstudentswillhavetheopportunitytodiscovermanynewandexcitingsports.Playingsportisagoodwayofmeetingpeopleandmakingfriends.

Nightlife and Other EventsOfcourse,therearenumerouscinemas,bars,pubs,cafesandrestaurantsforthosewhoenjoythenightlife.Phoenixalsohasstaffmemberswhoorganisetripsandeventsforoverseasstudentsprovidingthemwithyetanotheropportunityformeetingpeopleandvisitingsomeofourpopulartouristdestinations.

page 7

making friendsAustraliansaregenerallyfriendlyandsociable.Mostpeoplearekeentomeetstudentsfromoverseasandyouwillquiteoftenbeinvitedtotheirhomesforamealorbarbeque.YouwillalsomeetandmakefriendswithotherstudentsfromallovertheworldatPhoenixandyouwillgooutwiththemtoo.

Telephones and internet AccessAllhomesinAustraliahaveatelephoneandmobilephonesareverypopular.ManyAustralianhomesalsohavecomputersandInternetaccessisinexpensiveandeasilyarranged.TherearealsoInternetfacilitiesonthecampusthatarefreelyavailabletostudents.

PUBLiC HOSPiTALS/mEDiCAL CENTrES/DENTiSTFremantleHospitalAlmaStreet,FREMANTLEWA6160Ph:94313333

GeminiHealth580NewcastleStreet,LEEDERVILLEWA6007Ph:93285233

SirCharlesGardnerHospitalHospitalAvenue,NEDLANDSWA6009Ph:93463333

FremantleFamilyMedicalClinic10OrdStreet,FREMANTLEWA6160Ph:94305001

RoyalPerthHospitalWellingtonStreet,PERTHWA6000Ph:92242244

RoselawnDentalSurgery348OxfordStreet,LEEDERVILLEWA6007Ph:94441551

KingEdwardMemorialHospital(forMaternityandWomen)374BagotRoad,SUBIACOWA6008Ph:93402222

FremantleDentalClinicCnrParryandHoldworthStreetsFREMANTLEWA6160Ph:93356722

PrincessMargaretHospitalforChildren(Childrenonly)RobertsRoad,SUBIACOWA6008Ph:93408222

YOUr rigHTS & rESPONSiBiLiTiES AS A STUDENT (STUDENT ViSA HOLDErS) The ESOS framework - Providing quality education and protecting your rightsTheAustralianGovernmentwantsoverseasstudentsinAustraliatohaveasafe,enjoyableandrewardingplacetostudy.Australia’slawspromotequalityeducationandconsumerprotectionforoverseasstudents.TheselawsareknownastheESOSframeworkandtheyincludetheEducationServicesforOverseas(ESOS)Act2000andtheNationalCode2007.

Protection for overseas studentsAsanoverseasstudentonastudentvisa,youmuststudywithaneducationproviderandinacoursethatcanbefoundontheCommonwealthRegisterofInstitutionsandCoursesforOverseasStudents(CRICOS)athttp://cricos.deewr.gov.au.CRICOSregistrationguaranteesthatthecourseandtheeducationprovideratwhichyoustudymeetthehighstandardsnecessaryforoverseasstudents.Pleasecheckcarefullythatthedetailsofyourcourse−includingitslocation−matchtheinformationonCRICOS.

Your rightsTheESOSframeworkprotectsyourrights,including:

• your right to receive,beforeenrolling,currentandaccurate informationabout thecourses, fees,modes of study and other information from your provider and your provider’s agent. If you areunder18,toensureyoursafety,youwillbegrantedavisaonlyiftherearearrangementsinplacefor

page 8

youraccommodation,supportandwelfare.• yourrighttosignawrittenagreementwithyourproviderbeforeorasyoupayfees,settingoutthe

servicestobeprovided,feespayableandinformationaboutrefundsofcoursemoney.Youshouldkeepacopyofyourwrittenagreement.

• yourrighttogettheeducationyoupaidfor.TheESOSframeworkincludesconsumerprotectionthatwillallowyoutoreceivearefundortobeplacedinanothercourseifyourproviderisunabletoteachyourcourse.

TheESOSframeworksetsoutthestandardsAustralianeducationprovidersofferingeducationservicestooverseasstudentsmustobey.Thesestandardscoverarangeofinformationyouhavearighttoknowandservicesthatmustbeoffered,including:

• orientationandaccesstosupportservicestohelpyoustudyandadjusttolifeinAustralia• whothecontactofficerorofficersisforoverseasstudents• ifyoucanapplyforcoursecredit• whenyourenrolmentcanbedeferred,suspendedorcancelled• whatyourprovider’srequirementsareforsatisfactoryprogressinthecoursesyoustudyandwhat• supportisavailableifyouarenotprogressingwell• ifattendancewillbemonitoredforyourcourse,and• acomplaintsandappealsprocess.

Oneofthestandardsdoesnotallowanothereducationprovidertoenrollastudentwhowantstotransfertoanothercourse,buthasnotcompletedsixmonthsofthefinalcourseofstudyyouplantoundertakeinAustralia. Ifyouwant to transferbeforehandyouneedyourprovider’spermission. Ifyouareunder18, to ensure your safety, you will be granted a visa only if there are arrangements in place for youraccommodation,supportandwelfare.

Your responsibilitiesAsanoverseasstudentonastudentvisa,youhaveresponsibilitiesto:

• satisfyyourstudentvisaconditions• maintainyourOverseasStudentHealthCover(OSHC)fortheperiodofyourstay• meetthetermsofthewrittenagreementwithyoureducationprovider• informyourproviderifyouchangeyouraddress• maintainsatisfactorycourseprogress• ifattendanceisrecordedforyourcourse,followyourprovider’sattendancepolicy,and• if you are under 18, maintain your approved accommodation, support and general welfare

arrangements.

Contact DetailsWho? Why? How?

Yourprovider Forpoliciesandproceduresthataffectyou

• Speakwithyourprovider• Gotoyourprovider’swebsite

DepartmentofEducation,EmploymentandWorkplaceRelations(DEEWR)

ForyourESOSrightsandresponsibilities

• ESOSHelpline+61262405069• Onlineenquiryformwww.aie.gov.au

DepartmentofImmigrationandCitzenship(DIAC)

Forvisamatters • www.immigov.au• Phone131881inAustralia• ContacttheDIACofficeinyour

country

page9

YOUr rigHTS & rESPONSiBiLiTiES AS A STUDENT (CONTiNUED) Attendance Immigrationregulationsrequireoverseasstudentsonstudentvisastobeenrolledonafull-timebasis.Thismeansclassattendancefor20hoursperweek.

TheDepartmentofImmigrationandCitizenship(DIAC)regulationstatesthatstudentsonstudentvisasmustattend80%oftheirclassestosatisfyimmigrationrequirements.Shouldyourattendancefallbelowthislevel,youmaybeatriskofhavingyourvisacancelledandbeingforcedtoreturntoyourhomecountry.

AttendanceatPhoenixAcademyisbasedontheactualdaysofstudyfromthedateofcommencement,andcalculatedasapercentageattheendofeveryclassweek.AspertheConditionsofEnrolment,attendancemustnot fallbelow80%atanygiven time.Shouldyourattendance fallbelow80%,PhoenixAcademyreservestherighttocancelorsuspendyourenrolment,whichwillputyourvisaatrisk.

Change of AddressPleaseensurethatyouregisteryourcurrentaddresswithPhoenixAcademy.it is a condition of your visa that you notify the Department of immigration and Citizenship (DiAC) of your residential address and telephone number within 7 days of your arrival in Australia and within 7 days of changing your address. You must also notify Phoenix Academy of any change of residential address and telephone number within 7 days of the change.

Deferrals/Suspensions/CancellationsYoumayelecttodeferorcancelyourstudiestoreturntoyourcountryoforigin.Youmustmakeyourrequestformallyinwritingwithevidencetosupportyourrequest.Approvalfordeferralsinthiscircumstancewillonlybegivenincompellingandcompassionatecircumstances.Pleasenotethatdeferring,suspendingorcancellingyourstudiesmayaffectyourstudentvisa.

PhoenixAcademywillnotifyyouinwritingifitintendstodefer,suspendorcancelyourenrolment.Theconditionsunderwhichthismayoccurare:

• Compassionateorcompellingcircumstances• Misbehaviourormisconduct• Failuretomeetcourseprerequisites• Failuretomaintainsatisfactorycourseprogress• Failuretomaintainsatisfactoryattendance(80%)• Non-paymentoffees

StudentsmayaccesstheAcademyComplaints&AppealsProcesstoappealanyPhoenixAcademyinitiateddeferral,suspensionorcancellation.

DependentsStudent’sdependantscannotenrolinagovernmentschoolunlesstheymeetthecriteriasetbyDepartmentofEducation(DoE).Youmustotherwiseenrolyourdependantsinaregisterednon-governmentschool.Thecostofonesemesteratanon-governmentschoolwill costapproximately$5000asemester (non-boarders).

maintain your Visa Your visa must not expire during your studies at Phoenix. If this happens you may be forcedto return to your home country. If you have any questions regarding your visa or immigrationregulations, please contact the Phoenix office to discuss them or visit www.immi.gov.au.

Overseas Student Health Cover (OSHC)TheAustralianGovernmenthasmadeitarequirementofyourstudentvisatoensurethatyouhaveadequatehealthcoverfromanAustralianHealthFund.OSHC WorldcareisahighlyreputableOverseas Student Health Cover provider in Australia. It is your responsibility to ensure that your OSHCremainsvalid.ShouldyourOSHClapseyouarenotonlyinbreachofyourstudentvisarequirements,whichmeansyourvisacouldbecancelledforcingyoutoreturnhome,butyouwillalsonotbecoveredforany

medicalbillsthatyouincurduringthelapsedtime.MedicalcostsinAustraliaareVErY ExPENSiVE.Pleaseensurethatyourcoverremainsvalidatalltimes.

YouwillreceiveaOSHC Worldcarecard,whichshowsyourOSHC Worldcaremembershipnumberandthedateyourcoverexpires.IfyouhavestudiedinAustraliabeforeandhaveapreviousOSHC,youmustbringitalongwithyoutotheRegistration.

Whenyouvisitadoctor,youwillberequiredtopayfortheconsultationatthattime.YouthencontactOSHC Worldcaretomakeaclaimforarefund.Shouldyoubeadmittedtohospital,pleasegivetheOSHC WorldcarenumbertothehospitalandtheywilldealwithWorldcaredirectly.Pleasenotethatyouareonlycoveredinapublichospital.CurrentOSHCcosts:(Pleasenotethesearesubjecttochange)

0to3months 4to6months 7to9months 10to12months

AUD$105 AUD$210 AUD$315 AUD$420

How to make a claim?

ElectronicSwipeyourmembershipcardatparticipatingserviceprovidersandpayforanygapthatmaybeapplicable.WheretheHICAPS/IBAserviceisusedthereisnoneedtosubmitaclaimformtothefund.

mailCompleteaclaimformwhichcanbefoundonourwebsiteandattachallaccountsand/orreceiptsandforwardtothefundbyFax:(02)42244300Mail:LockedBag33WollongongNSW2500

OSHC covers:• 85%oftheschedulefeeforseeingaGeneralPractitioner• Allhospitalchargesinasharedwardinanypublichospitalifa

hospitaldoctorprovidestreatment• 100%ofthechargeforemergencyambulancetransportwhen

medicalattentionisrequiredimmediately• Someprescriptionmedicines(conditionsapply)• Eyetests,butdoesnotcoverglasses,contactlensesorspectacles

OSHC does not cover: • Dental• Physiotherapy• Opticalitemssuchasglassesand

contactlenses

OSHC Worldcarealsogivesstudentstheoptionofextendingtheirhealthcover.PleasecontactOSHC Worldcaredirectlyifyouareinterestedinfurthercover.IfyouhaveanyquestionsregardingyourOSHC,pleasecontactthePhoenixofficeformoreinformation.Web:www.oshcworldcare.com.au

release/Transfer to Another ProviderShouldyouwishtotransfertoanotherproviderpleasesubmitaformalwrittenrequestwithacopyofyourOfferofStudytotheDirectorAcademic.Yourrequestwillbereviewedandyouwillreceivenotificationinwritingwithin10daysofyourrequest.

Ifyouareunder18yrsyoumustalsoprovidewrittenconsentfromyourParent/Guardianandadeclarationfromtheotherproviderthattheywillacceptresponsibilitiesforyourwelfarearrangements.

Work rights StudentsonaStudentVisaareentitledtowork20hoursperweekduringstudyperiodsandfull-timeinholidays.

WorkingHolidayVisa(WHV)holdershavenorestrictionsontheirnumberofhoursofworkbutcannotremaininthesameemploymentformorethan6months.

YouwillalsoneedtoapplyforaTaxFileNumber.ATaxFileRequestFormisavailablefromReceptionoryoucanapplyonlineatwww.ato.gov.au/individuals.ThiswillneedtobecompletedandsubmittedtotheAustralianTaxOffice(ATO)beforeyoucommencework.TheATOislocatedat45FrancisStreet,Northbridgeandisopen8amto6pmMondaytoFriday.

PleasenotethatapersonwhoresidesinAustraliaformorethan50%ofthefinancialyearistreatedasaresidentfortaxationpurposes.

BusNumber DepartureTime Platform/StandNumberFromWellingtonStBusStationtoPhoenixPerthCampus(startclass)

401 8:10am PlatformB/Stand9402 7:58am PlatformD/Stand1

FromPhoenixPerthCampustoWellingtonStBusStation(endofclass)

401 2.00pm,3:43pm VincentStbeforeFlorenceSt402 1.38,2.08,2.38,3.08,

3:42pmCleaverStbeforeCarrSt

277 2.30,3:49pm CleaverStbeforeCarrStFromPerthTrainStationToPhoenixFremantleCampus(Startclass)

FremantleLine

7:56am8:05am

Platform7

page 12

PHOENix iNfOrmATiONWhere are we? Transport to Perth CampusBusesforthePerthcampusdepartfromWellingtonStreetBusStation• Allofthebuseslistedbelowwilltakeyou

directlytoPhoenix,getoffatCleaverStreet• HighSchoolstudentsneedtocatchBusNo

402at7.58amorBusNo276at7.55amifleavingfromWellingtonStreetBusStation

• ReturnbusesdepartfromCleaverStreetandterminateattheWellingtonStreetBusStation.

• ThefreeCATbusstopsatNewcastleStreet,afiveminutewalkfromthecampus.

Phoenix Bus Timetable(timesareapproximate)

PleaseaccesstheTransperthwebsiteatwww.transperth.wa.gov.au.forfaresandfees.

Transport to Perth Beach Campus (Fremantle)TheFremantlecampusisonlyafiveminutewalkfromtheFremantleTrainStation.TrainsrunfromPlatform7atthePerthTrainStationatveryregulartimesduringtheday.AllbusestoFremantleterminateattheFremantleTrainStation.

Orientation DayOnyourfirstdayyouwillparticipateinacomprehensiveOrientationProgram,whichincludestestingaswellasatourofPhoenixAcademyandnearbyLeederville/Fremantle.

Very important!:

Perth City Campus Students

Shouldmeetat8.45am inthegardenslocatedinthemiddleofCarrHouse,VincentHouseandCleaverHouse

Perth Beach Campus Students

Shouldmeetat8.45am atthegroundfloor,OrientBuilding,atthecornerofHighandHenryStreets,Fremantle

Pleasenote,attendanceatOrientationiscompulsory.Onyourfirstday,youmustalsobringyourpassportandOverseasHealthCovercardifcontinuingyourstudiesinAustralia.

What Happens in Class?The method of Teaching StudyingatPhoenixwillprobablybeverydifferenttothewayyoulearntinyourowncountry.Studentsareoftenaskedtoparticipateinpairandgroupworkandyouwillpractiselanguagebyusingitinreallifesituations.

Your teacherYoucancallyourteacherbyhisorherfirstname. It is importantforyoutotalktotheteacherifthereis something that you don’t understand in class or about Phoenix– they will direct you to the personwho can help you best (please see‘Who to see at Phoenix, Perth & Fremantle’ directory ). Class sizesGeneralEnglishandHighSchoolPreparationclasses,theaveragenumberofstudentsperclassis12-14.Examclasses(FCE,CAE),theaveragenumberofstudentsperclassis12,themaximumis14students.

PunctualityPleasebeontimeforallclassesasitisnotfairtotheteacherandtheotherstudentsinyourclassifyouarrivelate.Studentswhoarrivelaterthan10minutesafterthestartofclasswillhavetowaituntilthenextbreakbeforethencanentertheroom.

HomeworkTeacherswillsethomeworktobecompletedafterclassonmostevenings.AcademicEnglish,Year11/12Studiesand theDiplomaofBusinessare intensive coursesandstudentsareexpected tocompleteallsetwork.AtPhoenixAcademy,ouraimistoequipyouwiththeskillsneededforsuccessinyourfurtherstudies. Speaking EnglishBothcampusesare‘EnglishOnlyZones’.Trytospeaktoyourfriends/classmates inEnglishatall times,surroundyourselfinEnglishandyouwillimprovemorequickly.

Books• Ifyouarehereformorethan4weeksyouwillneedtobuy your books.Examinationcoursebooks

areincludedinthecostoftheSpecialistCourseFees.Allstudentswillneedtobuyastudentbook,aworkbook,agrammarbookandanEnglishdictionary.Yourteacherwilltellyouwhichlevelbooksyouneed.Phoenixstudentscanbuynewbooksfromthecollege.

• Ifyouareherefor4weeksorlessyoucanhirebooksforAUD$70,returnthebookscleanwhenyouleaveandyouwillget$35back.

• HirebooksareavailablefromReception.

Compulsory Text Books - Perth City & Perth Beach campuses

Level Books Approximate Cost

HighSchoolPreparation NewOpportunity-EducationforLifeStudentBookNewOpportunity-EducationforLifePowerBook

$60.00

Elementary LanguageLeaderCoursebookLanguageLeaderWorkbook

$80.00

Pre-Intermediate1&2 LanguageLeaderCoursebookLanguageLeaderWorkbook

$80.00

Intermediate1&2 LanguageLeaderCoursebookLanguageLeaderWorkbook

$80.00

UpperIntermediate1&2 LanguageLeaderCoursebookLanguageLeaderWorkbook

$80.00

Advanced/ExpressEnglish LanguageLeaderCoursebookLanguageLeaderWorkbook

$80.00

NewGenerationEnglish CuttingEdgeCoursebookCuttingEdgeWorkbook

$80.00

Certificate3inEnglishforAcademicPurposes

EAPNowPreliminaryStudentBook $59.95

Certificate4inEnglishforAcademicPurposes

EAPNowStudentBook $59.95

*Thislistmaybesubjecttochange.

StudentsarealsoadvisedthattheymustalsopurchaseaverygoodEnglishDictionaryinadditiontotheircompulsorytextbooks.

page 14

WHO TO SEE AT PErTH BEACH CAmPUSArea Person Contact Details

Admissions/ExtensionsofCourse/CourseInformation

StudentServices/Jes-sicaGorman

OrientReception/Admin-Tel:(618)93350999OrPerthOfficeTel:(618)92275538

BookHire StudentServices OrientReception/Admin-Tel:(618)93350999

Grievances EmmaBerryBarbedienne

OrientReception/Admin-Tel:(618)93350999

FirstAid StudentServices OrientReception/Admin-Tel:(618)93350999

FurtherStudyOptions&UniversityInfo

CarlaCivitella PerthOffice-Tel:(618)92275538

Homestay/Accommodation MarieGorman OrientReception/Admin-Tel:(618)93350999

PhoenixClubCard StudentServices OrientReception/Admin-Tel:(618)93350999

PastoralCounselling EmmaBerryBarbedienne


StudentLeave StudentServices OrientReception/Admin-Tel:(618)93350999

AcademicQuestions EmmaBerryBarbedienne


Visa JessicaGorman PerthOffice-Tel:(618)92275538

StudentHealthCover StudentServices OrientReception/Admin-Tel:(618)93350999

ToursandRecreation StudentServices OrientReception/Admin-Tel:(618)93350999

Transport StudentServices OrientReception/Admin-Tel:(618)93350999

OffiCE DETAiLSPerth Beach CampusHours: 8.30am-4.30pm MondaytoFridayLocation: OrientBuilding,GroundFloor 39HighStreet,Fremantle WesternAustralia,6160Telephone: (618)93350999Fax: (618)93350915

WHO TO SEE AT PErTH CiTY CAmPUSArea Person Contact Details

Admissions/ExtensionsofCourse JessicaGorman CleaverHouse(Reception)-Tel:(618)92275538

Bookshop FelicityLittlefair CarrHouse4-Tel:(618)92275538BookHire FelicityLittlefair CarrHouse4-Tel:(618)92275538

Year11/12Studies LisaBarbagiovanni/Carla Civitella

CarrHouse2-Tel(618)92275538

Demi-Pair/AuPairProgram AnnLyall Tel:0438060763DiplomaofBusiness LisaBarbagiovanni/

Carla CivitellaCarrHouse2-Tel(618)92275538

CambridgeExaminations LisaBarbagiovanni/CarlaCivitella

CarrHouse2-Tel(618)92275538

Graduations FelicityLittlefair CarrHouse4-Tel:(618)92275538ComplaintsandAppeals Carla Civitella/

LisaBarbagiovanniCarrHouse4-Tel:(618)92275538

StudentLevels LisaBarbagiovanni CarrHouse4-Tel:(618)92275538FirstAid FelicityLittlefair AdventureCentre-Tel:(618)92275538MedicalInsuranceIssues FelicityLittlefair AdventureCentre-Tel:(618)92275538SpecialFocusClasses CarlaCivitella AdventureCentre-Tel:(618)92275538FurtherStudyOptions&UniversityInfo

CarlaCivitella CarrHouse4-Tel:(618)922755388

HighSchoolPreparationProgram LisaBarbagiovanni/CarlaCivitella

CarrHouse4-Tel:(618)92275538

Homestay/Accommodation MarieGorman CleaverHouse4-Tel:(618)92275538PhoenixClubCard FelicityLittlefair CarrHouse2-Tel:(618)92275538TOEFLiBT FelicityLittlefair CarrHouse2-Tel:(618)92275538PastoralCounselling CarlaCivitella CarrHouse4-Tel:(618)92275538

StudentLeave FelicityLittlefair CarrHouse4-Tel:(618)92275538AcademicQuestions Carla Civitella/

LisaBarbagiovanniCarrHouse4-Tel:(618)92275538

Visa JessicaGorman CleaverHouse(Reception)StudentHealthCover JessicaGorman CleaverHouse(Reception)Recreation CraigJames/

MoiraMcKechnieAdventureCentre-Tel:(618)92275538

Transport FelicityLittlefair AdventureCentre-Tel:(618)92275538FreeLessons AntonyAtkinson LoftusHouse-Tel:(618)92271037

OffiCE DETAiLSPerth City CampusHours: 8.30am-5.30pm, MondaytoFriday Location:223VincentStreet,WestPerth,WesternAustralia,6005Telephone: (618)92275538Fax: (618)92275540Email: [email protected]

page 15

PErTH CiTY & PErTH BEACH CAmPUS STAff

page 16

Robynne WalshPrincipal

Brian WalshManagingDirector

Laura AndreMarketing&

AdministrationOfficer

Antony AtkinsonDirector

TeacherTraining

Lisa BarbagiovanniDirectorAcademic

Mark BeltonGeneralManager

Nathalie BergonRegistrarLink2Uni

Carla CivitellaAcademicManager

ELICOS

Jessica GormanAdmissionsOfficer

Marie GormanAccommodation

Manager

Felicity LittlefairAcademicAdmin

Ann LyallCoordinatorDemiPairProgram

Kenny LyeFinance&HRManager

Moira McKechnieManager,Marketing&e-Development

Bronwyn MortimerAcademicManager

VET

Pankaj PathakDirectorofMarketing&StudentServices

Claire SpruntBusinessDevelop-ment&Communica-

tionOfficer

Margaret StuartCoordinatorHighSchoolPreparation

Kate TarrantExecutiveDirector

Academic

Charles Zhao BusinessMarketingManager-China

PErTH CiTY CAmPUS mAP

page 17

PErTH BEACH CAmPUS mAP

2005 FREMANTLE CAMPUS MAP

ND21 Saint John of God Hall

General classroom block

ND22 Court House

ND23 College of Business

Centre for Natural Resource Management

School of Accounting & Finance

School of Management, Marketing & Media

ND24 College of Education

School of Teaching

ND25 The Drill Hall

Ceremonial & Lecture Hall

ND26 University Car Park


ND28 College of Health

School of Counselling & Behavioural Science

School of Nursing

School of Physiotherapy

School of Health & Physical Education

Classrooms


ND30 Cleopatra's Hotel

Edmund Rice Centre

Prospective Students' Centre

Student Residence

ND31 College of Science & Technology

School of Information Technology

School of Science

Physiotherapy Clinic

ND33 Centre for Research & Graduate Studies

Computer Laboratory

ND34 The Consulate

Student Residence

Adelec Building

Teacher Training Office

The Orient Hotel

(ground floor)

Notre Dame International Language Centre (first and second floor)

ND1 Foley Hall Computer Laboratory

Counselling Office

Fees Office

Finance Office

Governors' Board Room

Helen Lombard Room

Lecture Theatre

Staffing Office

Student Administration University Reception Registrar Vice Chancellory

ND2 Malloy Courtyard

ND3 Prindiville Hall Classrooms

School of Religious Education

Student Common Room

Performing Arts


ND5 P&O Hotel

Quinlan's Bar

Student Association Office

Student Residence

Classrooms

ND6 Health & Physical Education Hall

ND7 Development Office

Information Technology & Systems

Media Services Office

Quality Management Office

Computer Laboratory

ND8 Holy Spirit Chapel

Chaplain

ND9 Campus Services Office

ND10 Toilet Block

ND11 College of Law

School of Law

ND12 Port Lodge Student Residence

ND13 Law Library

ND14 College of Theology

School of Theology

School of Philosophy & Ethics

University Bookshop

ND15 Library courtyard

ND16 Nursing Laboratory

School of Arts & Letters

ND17 Central Library:

• Business

• Education

• Health

• Science & Technology

• Theology

ND18 Student Services Office

Study Abroad Administration

University Rector

ND19 Notre Dame International


FE

BR

UA

RY

20

03

CROKE STREET

HIGH STREET

ND3

ND25DRILL HALL

ND24

ND22

ND12

ND9ND13LAW

LIBRARY

ND19

ND8

ND10

ND14

ND27UNIVERSITYCAR PARK


MARINE TERRACE

THE ESPLANADE

MO

UA

T S

TR

EE

T

HE

NR

Y S

TR

EE

T

CLI

FF

ST

RE

ET

CROKE STREET

NORTH


CO

LLEG

EO

F T

HEO

LOG

Y

SCHO

OL

OF

RELI

GIO

US

EDUC

ATIO

N

STUDENT RESIDENCE

PORT LODGE

COLLEGE OFEDUCATION

COURT HOUSE

CAMPUS SERVICES

HOLY SPIRITCHAPEL &CHAPLAIN

STUDENTCOMMON

ROOM

ND11

CO

LLEG

EO

F LA

W

ND3PRINDIVILLE

HALL

PHOENIX PERTH BEACH

CAMPUS

ORIENT BUILDING

NURSINGLABORATORY

PERF

ORM

ING

AR

TS

THE CONSULATE STUDENTRESIDENCE

ND33CENTRE FOR RESEARCH & GRADUATE STUDIES

CENTRE FOR NATURAL RESOURCE MANAGEMENT

UN

IVER

SITY

BO

OK

SHO

P

2005 FREMANTLE Campus Map

1

65

2

4

3

Kitchen

Language Lab

EndeavourRoom

High St Balcony

Henry St Balcony

The Orient Building - Second Floor

The Orient Building - First Floor

8

7

1718

15

16ResourceRoom

ResourceRoom

StudentCommon Room

StudentCommon Room

11

141312

The Orient Building - Ground Floor

Reception

Administration Office

Computer Lap

Henry Street entrance

Entrance

page 18

STUDENT SErViCESAccommodationThere are many accommodation options for students at Phoenix Academy. These include sharedapartments/houses,homestayaccommodationandon-campusresidences.

Ifyouwouldliketolivewith,andbecomeamemberofanAustralianfamily,homestayisagreatoption.ThiswillcostyouA$220perweek(adults)or$240perweek(13to17years),whichincludesbreakfastanddinnerMondaytoFridayandbreakfast,lunchanddinneronweekends.

Ifyouwouldlikeamoreindependentaccommodationoption,sharinganapartment/housewouldbeasuitablechoice.Accommodationinasharedhousecancostyouaround$80-$100perweekplusfoodandbills.

Forfurtherinformationonaccommodationoptions,pleasecontacttheAccommodationOfficeratyourcampusorrefertothewebsiteatwww.phoenixacademy.com.au

Beatty Lodge - “Club Phoenix”Phoenix Academy’s on-campus residence, BeattyLodge, offers a convenient and cost effectiveaccommodationoptionforstudents.

Beatty Lodge is a modern 70-bed student hostellocated within the beautiful Perth City Campus.TheLodgeisafunplacetosocialiseandboastsanumberof modern facilities including a swimming pool,comfortable couches, self-catering kitchen, largescreenTV’swithFoxelandDVDfacilities(incommunalareas), Pool table, Gym, laundry facilities, Email and

Internetaccess-withpay-as-you-gokioskorprepaidwireless24hours/dayplusmuch,muchmore.

Singleandtwinshareroomswithsharedbathroomfacilitiesareavailablefrom$25pernight*.Eachroomcontainsit’sowndeskandtelevision(excludingdormrooms).

Complementarybreakfastisavailable7daysaweekfromthedownstairscafeteria,oryoucanusetheself-cateringfacilitiestoprepareyourown.

Formoreinformationpleaserefertothewebsiteatwww.beattylodge.com.au

*please note, all fees are subject to change at any time

HomestayThisisafantasticopportunitytoexperienceAustralianlifeandpractisethelanguageyouarelearninginaneverydaysituation.

What is a homestay family?OverseasstudentscanexperiencetheAustralianwayof life,theculture,thefoodandthetraditionsbylivingwithanAustralianfamily.Therearemanydifferenttypesoffamiliesintheworldtoday.Familiesmayhaveamotherandchildrenandnofather,oramotherandfatherandmanychildrenorahusbandandwifewithnochildren,oritmaybeasinglepersonlivingonhis/herown.Wetrytofindafamilywhoyouwillfeelcomfortablewith.

What should the student do?Thestudentbecomespartof the familyandwill join in theusualactivitieswiththe familyasmuchaspossible.Thisalsomeanshelpinginthehouse,forexample,helpingtowashanddrythedishesafterameal,offeringtohelpprepareamealsometimes,keepingyourroomtidy,makingyourbedanddoingpersonalwashing.InAustraliawedon’thaveservants.Allthefamilyhelpsinthehouse,mothers,fathers,sonsanddaughters.

page 19

What should the student do if they want to leave the homestay?• Ifyoudecidetoleaveyourhomestayearlyyou must tell the family and the Homestay Officer two weeks

before moving• Ifyougoonholidayforoneweekormore,youonlyhavetopayhalfthehomestayfeestokeepyour

room• If you decide to change your homestay family, a fee of 100% of the original placement fee is

applicabledependingonthecircumstances

Using the telephone• Localcallscanbemadeinmoderation• Pleasedonottalkfortoolongbecauseotherpeopleinthehousemightwanttousethephone• UseREVERSECHARGECALLSwhenphoningoverseas• Pleasedon’tusethetelephoneafter9pmforincomingoroutgoingphonecalls

Paying your Homestay FeesYoupayforyourfirstmonth’sfeesbeforearrivingtoPhoenixAcademyandwepaythisfeedirectlytothehomestayfamily.Pleasedecidewithyourfamilyhowandwhenyouwillpaytheminthefuture.Pleasemakesureyoupayinadvance.

SomestudentspayalltheirhomestayfeestoPhoenixinadvance.Phoenixwillthenpaythehomestayeveryfourweeksonyourbehalf.

Staying OutIfyouarenotgoingtobehomeforameal,or ifyouaregoingtobe late,youshouldalwaystellyourhomestayfamilyearlier.Theywillworryaboutyouifyoudon’tdothis.

Inviting Friends HomeLikeanormalfamilyitispolitetoaskpermissionbeforeyouinvitefriendshome.

MealsThehomestayfamilygivesyouallyourmealsontheweekends.FromMondaytoFridayyouhavebreakfastanddinnerwiththem.

Using WaterThereisnotmuchwaterinAustraliaandwehavetopayforourwatersoyoushouldnotwasteit.Haveshortshowers(about4minutes).Ifthereisonlyonebathroominthehousetrynottospendtoomuchtimeinthere.Bringabathrobeandchangeinyourroomafteryouhaveshowered.

Legal ServicesShould you require access to legal advice and/or representation during your enrolment at PhoenixAcademypleaseconsultwiththeDirectorStudentServiceswhereyouwillreceiveareferral.

Other External Support Services: ShouldyourequireaccesstoanysupportservicesthatarenotavailableatPhoenixpleaseconsultwiththeDirectorofStudentServicesforadviceandreferrals.

Where can i buy lunch?PerthCityCampus-ThereareseveralplacesnearPhoenixwhereyoucanbuyyourlunch.

West End Deli(95CarrStreet)&Cleaver Street Deli:Twopopularplacestobuylunch,theysellreadymaderollsandsandwichesbutwillalsomakesandwichestoyourrequest,cooknoodlesandservehotsausagerollsandpies.Tosavetimeyoucanplaceyourorderinthemorning.Oxford Street.Therearemanyrestaurants,cafesandtakeawaystotryhere.Justrememberyouonlyhave45minutesforlunchsoitmightbebettertowaituntilFridaylunchtimewhenyouhavemoretime.

Finally,themostimportantadvicewecangiveyouiskeeptalkingtoeachotherandenjoyyourtimetogetherasafamily.TheHomestayOfficerhasHomestayInformation

Bookletsinsixlanguagesifyouwantmoreinformationinyourownlanguage.

page 20

PerthBeachCampus-Fremantlehasmanyrestaurants,cafesandtakeawaystotry.Takeawanderaroundandenjoythefoodfrommanydifferentcountries.DownstairsinTheOrientCafethereisfast&affordablefreshfood.

TherearealsotwostudentkitchensatthePerthCityandPerthBeachcampuses.

Wifi Hotspot (On Campus)Awirelessnetworkisavailableatbothcampuses,allowingclientstoconnecttotheInternetusingtheirownnotebookorhand-helddevice.

ThePhoenixwirelessnetworkisbasedonIEEE802.11b/g(i.e.WiFi)technology,whichspecifiesatmosta54Mpbssharedtransmissionscheme.

In order to use the Phoenix wireless network, you will need a properly configured wireless 802.11b/gnetwork adapter for your notebook or hand-held device. Wireless adapters are readily available inAustraliaforaroundAUD$50-$150,andmostnotebookandlaptopcomputersnowcomestandardwithbuilt-insupportfor802.11b/g.

Ifyouneedhelptosetupwirelessadetailedtutorialtohelpyouisavailablefromwww.phoenixacademy.com.au/help/orifyouneedtopurchaseandinstallawirelessnetworkcard,makeanappointmentthroughtheStudentServiceOffice.

Toaccessthewirelessnetwork,youwillneedtoregister,whichcanbedonewhenyouarriveattheschoolthroughtheStudentServiceOffice.

internet Access (On Campus)BothcampuseshaveaComputerLaboratoryofferingPentium4desktopcomputerwithADSL2+internetaccess.StudentswhowishtousethecomputerlaboratoryatboththePerthandFremantlecampuseswillneedtobooka15-minutesessiononthebookingsheetlocatedwithinthelaboratory.Ifyourequireassistancewhileusingthecomputer laboratorypleaseaskhelp fromateacheror the ITsupportstaff.

The Adventure CentreBothcampuseshavetheirownRecreationservicesandareavailabletohelpyouwitharangeofactivitiesyoumightwanttobookduringyourstayinPerth.ThePhoenixAdventureCentrecanprovideyouwithinformationoncarhire,publictransport,accommodation,scubadiving,surfing,toursandthingstodoinPerthandthesurrounds.

YoucanalsobookanyoftheafterschoolactivitiesadvertisedonourmonthlyRecreationTimetable.Pleaseseesample timetablebelowordownloadthemostrecenttimetablefromwww.phoenixacademy.com.au

page 21

STUDENT COUNSELLiNginformation/Questions/Problems on CoursesItisveryimportantthatyouareenjoyingyourstudywithus,however,theremaybetimeswhenyouhaveaproblemoryouwouldliketofindoutsomemoreinformationaboutotheropportunitiesforyouwhileyouarestayingwithus.ThereisalwayssomeoneatPhoenixwhocanhelpyou,don’tbeafraidtoask.Ifpossible,askyourteacherfirstormakeanappointmenttoseetheSeniorAcademicManager.YourteachercanprovideyouwithaRequestforInterviewForm.

further Study CounsellingPhoenixLink2Uniisabletoactasacompleteresourcecentreandcanofferyoucounsellingforyourfuturestudyplans.Ifyouareinterestedinproceedingtouniversityorvocationalstudies,Phoenixacademicstaffareabletoassistyouinplanningyouracademicpathwayandofferadviceonyourcareerchoice.

Link2Uniwillassiststudentstoprepareanapplicationtoauniversity,college,highschoolorEnglishcollegeandreceiveanofferofstudy intheshortestpossibletimeframe.Link2Unicounsellorswillassessyourqualificationsandprovideprofessionaladvice,andwillapplytomorethanoneinstitutionifrequested.

Pastoral CareTheprovisionofpastoralcareandguidanceatPhoenixisbasedontheconceptoftheAcademyasafamilycommunity.Allmembersofstaffsharetheresponsibilityforpastoralcare.ThePrincipal,DirectorStudentServices,Teachers,CourseCoordinatorsandAdministrativeOfficersoftheAcademyareresponsibleforprovidingstudentswith individualsupportaswellasadviceas towhereandhowtoobtainparticularassistanceor information.ThePrincipalandtheDirectorAcademicexerciseleadershiproles inpastoralcareandensurethatstudentsareassistedinrelationtoallacademicmattersaswellasreceivingotherappropriatesupport.

SCHOOL rULES AND rEgULATiONSAlcoholStrictlynoalcoholcomsumptiononcampus.

Eating and drinkingPleasedonotbringfoodanddrinkintotheclassrooms.WATERisallowedintheclassrooms,however,itisNOTALLOWEDINTHECOMPUTERLABORATORIES.

Holidays/LeaveIfyouneedtotaketimeoff(5daysormore),youmustcompleteaStudentLeaveForm.Youcangetthesefromyourteacher.Ifyouneedtotakeoneortwodaysoff,pleaseseetheDirectorAcademicforapproval.RememberifyouareonaStudentVisayoumustattend80%ofyourcourse.

KitchensStudentkitchensareavailableatbothcampuses(seecampusmapsforlocations).Therearealsomicrowaveovensandothercookingappliancesavailable.Pleaseremembertocleanupafteryourself.

ParkingPerth City Campus students: Meterandtimerestrictedparkingisavailablealongmoststreetsandinvariouscarparkswithinthearea.Timerestrictionsandparkingfeesareapplicableandenforcedbythelocaltowncouncil,TownofVincent.Nostudentparkingisprovidedoncampus

All students are strongly encouraged to use the public transport available fromwww.transperth.wa.gov.au.

Perth Beach Campus students: ThereispayparkingavailableinFremantleforstudents.Meterparkingisavailablealongmoststreetsandinvariouscarparks. MonthlypermitsareavailableformostcarparksandcanbepurchasedfromQueensgateandHendersonStreetcarparksbetween8.00amand11.00pm,sevendaysaweek.Pricesrangefrom$30to$65percalendarmonth.FreeparkingareasincludeCarPark

page 22

12B–BeachStreetnearCaptainMunchies,MewsRoad–SouthofMewsRoadCrossing,MarineTerrace–WestsideandsouthofMewsRoadCrossing.

Punctuality:Studentsmustbepunctualtoclassatalltimes.Ifyouaremorethan15minuteslatetoclass,yourteachermayexcludeyoufromthelessonuntilafterbreakandyouwillbemarkedabsentforthetimemissed.

SecurityClassroom buildings are open from 8.30am to 4.30pm. Please make sure that you do not leave anyvaluables(money,passport,calculatoretc)inyourclassroomatanytime–keepyourvaluablesonyou,Phoenixisnotresponsibleforlostorstolenproperty.

SmokingSmoking is not allowed inside the Phoenix buildings. If you smoke outside please use the ashtraysprovided.Ifyousmokeinthestreet,pleasedisposeofyourcigarettebuttsinrubbishbins.Ifyouareunder18yearsyouarenotallowedtosmoke.

Underage StudentsAllstudentsundertheageof18arerequiredtocomplywithverydefiniterulesofbehaviour.Theserulesare:

1. NoSmokingisallowedonschoolpremises/homestays.2. MP3s,iPodsormobilephonesmustbehandedintotheclassroomteacheratthebeginningofthe

dayandcollectedattheendoftheday.3. Noskateboardsareallowedonschoolpremises.4. Nochewinggumonschoolpremises.5. Studentsmustbepunctualtoclassesatalltimes.6. Noboystowearjewelleryapartfromwatches.Girlstowearonlymodestjewellery.Boy’shairmustbe

keptshortandtidy.Girl’shairmustbetidyandtiedbackiflong.Suitablemodestattiremustbewornatalltimes.Student’shairmustbenaturalcolour.

7. A minimum of two hours homework must be completed every weekday and four hours everyweekend,includingwatchingthenewsontelevision.

8. Studentsmustbeathomeeverystudydayby6:00pmatthelatest.Iftheyaretobelatetheymustcalltheirhomestayfamilyandnotifythemofthereasonforthedelay.Studentsaged13to15yearsofagecurfewis8.00p.m.FridayandSaturdaynight.Studentsaged16through17yearsofagecurfewis10.00p.m.FridayandSaturdaynight.Ifastudentinanywayabusesthesecurfewtimes,theschoolhastherighttochangethecurfewtimeafterdiscussionwithhomestayfamilyandHomestayManager.

9. Students are never allowed to stay in another residence overnight without permission from theHomestay family.The Homestay family must be given the full address and telephone number oftheplacewherethestudentisstaying.Homestayfamiliesareaskedtocontacttheotherfamilyandconfirmthattheirstudentwillbeintheircare.

10. Studentsarenevertoenteralicensedpremiseunlessinthecompanyoftheirguardianorhomestayfamily.Alicensedpremiseisaplacewherealcoholissoldandconsumed.UnderAustralianlawitisanoffenceforminorstobeonsuchpremisesandoffenderswillbeprosecuted.

11. Nostudentundertheageof18isallowedtodrinkorhaveintheirpossessionanyalcohol.12. StudentsmustberespectfuloftherulesestablishedbytheirHomestayfamily.Theyshouldbehelpful

andcourteousandbehave,aswouldanyguestintheirhouse.13. WorkPermits–Studentswithpermissionfromparentscanworkonlyonweekends(nolaterthantheir

curfewtimes).14. Holidays–Studentscannottakeholidayswithoutschoolapproval.Studentscannottraveltoholiday

destinationswithinAustralia,unlessaccompaniedbyanapprovedadultcarer.

page 23

SCHOOL POLiCiESBelowarekeyschoolpolicies,howevercomprehensive informationonallschoolpoliciesareavailableonlineat www.phoenixacademy.com.au/policies/collegepolicies. Access and EquityWeensurethatallstudentshavetheopportunitytoachieve,accordingtotheirownindividualpotential.PhoenixAcademyjudgesstudentsontheirmeritandnoassumptionsaremadeaboutthembasedondifferentcharacteristicssuchassex, race,marital status,disability,age, religion,politicalbeliefsoranyother grounds covered by equal opportunity legislation. It also means that Phoenix provides a studyenvironmentthatisfreefromsexual,racialoranyotherformofharassment.

Physical DisabilityWeensure:• physicalaccesstoeachofourteachingbuildingsismaintained,andthatwemakeeveryattemptto

relocateclassesinthoseinstanceswherephysicalaccessisrestricted• as resources reasonably permit, an environment that enables students with disabilities to progress

throughandcompleteachosencourseofstudytowhichtheyhavebeenadmitted• advice to enrolled students with disabilities and assistance to course coordinators on curriculum

adaptationandequipmentneeds• studentswithdisabilitieshaveaccesstolearningresourcesandmaterials.Thismayinvolveprovisionof

specialisedequipment,orthereorganisationofexistingsystemswherepossible• adaptationofthecurriculuminindividualsubjects/unitstomeetthespecificneedsofeachstudent

with a disability in conjunction with the Director Student Services.This shall occur in so far as theessentialskillorknowledgerequiredforaparticularsubject/unitisnotcompromised.Examplesincludealternativeprojectsorthegrantingofextensions,thesewillnotincludechangeswhichcompromiseacademicstandards

• studentsorapplicantswithdisabilitiesindicatingwaysinwhichassessmentrequirementsorconditionsmightbetailoredtotakeaccountofthespecificimpairments

• staffredesignfieldworkorpracticalworkcomponentsofunitassessmentrequirementstotakeintoaccountthecapacitiesofstudentswithdisabilitiesprovidedtheskills/knowledgebeingtestedarenotcompromised

• record enrolment, retention, participation and success rates of students with disabilities in order tofacilitateplanningforimprovedservicesforsuchstudents

• IfyourequireanyoftheseservicespleasecontacttheAdmissionsOffice

Anti-bullying Policy Bullying of any kind is unacceptable at Phoenix Academy. If bullying does occur, all pupils are able to tell a staff member and know that incidents will be dealt with promptly and effectively. This means that anyone who knows that bullying is happening is expected to report it.For more infomation refer to the anti-bullying policy in your classroom.

Code of ConductPhoenixAcademy’sCodeofConductoutlinesstandardsofacceptablebehaviourrequiredbyallPhoenixAcademy students. By ensuring appropriate standards of conduct, the reputation and integrity of theAcademyaremaintained.

AsmembersofanacademicenvironmentatPhoenixAcademy,studentsareexpectedto:• Treatallotherswithrespectandcourtesy;• Treat others equitably irrespective of gender, sexual orientation, race, disability, medical condition,

culturalbackground,religion,maritalstatus,age,orpoliticalconviction;• Respecttheopinionsandviewsofothers;• Avoidanyconductthatmightreasonablybeperceivedassexual,racial,orgender-basedharassment

orotherwiseintimidating;• Attendclasses,maintainconsistentlevelsofstudy,andsubmitassessmentpiecesontime;• Heedandutiliseacademicperformancefeedbackfromteachingstaff;

• Familiarisethemselveswith,andabideby,theAcademy’spoliciesandprocedures;• Maintainhighstandardsandaprofessionalapproachtotheirstudyprogram.• Ensurepersonalandgeneralhygienearepaidattentionto.• Refrainfromlitteringbyusingrubbishbinsandleavingwashroomsandotherfacilitiesasyoufound

them.• Notgotoclassundertheinfluenceofalcoholoranyothersubstance.

Complaints and Appeals

Pleasenotethatyouhavetherighttoberepresentedbyanomineeifyousochoose.

ComplaintsAnycomplaintwillbetreatedseriously, investigatedthoroughlyanddealtwithaccordingtothemeritofthecomplaint.Yourformalwrittencomplaintwillbereviewedwithin10workingdaysoflodgment.You will be provided with a written statement of the outcome, including details and reasons for thedecision.TheAcademywilltakeallreasonablemeasurestofinalisethereviewprocessandimplementanydecisionand/orcorrectiveorpreventativeactionrequired.Pleasenotethattherewillbenochangetoyourenrolmentstatusduringthereviewprocess.

Internal AppealIfyouwanttoappealtheoutcomeofyourcomplaintoryouhavebeenadvisedthatyoumaywishtosubmitanappealonanothermatter,youmayappealinwritingtothePrincipal.Pleasenotethatyoumustsubmitanappealwithin20workingdaysofreceivingtheoutcomeofyourcomplaintoruponreceivingnoticeofintentiontoreportforunsatisfactoryattendance/courseprogress.Yourappealwillbereviewedaspertheabovecomplaintprocess.

External AppealIfyouwishtolodgeanexternalappealorcomplaint,youcancontacttheOverseasStudentsOmbudsman.TheOverseasStudentsOmbudsmanoffersa freeand independentservice foroverseasstudentswhohaveacomplaintorwanttolodgeanexternalappealaboutadecisionmadebytheirprivateeducationortrainingprovider.SeetheOverseasStudentsOmbudsmanwebsitewww.oso.gov.auorphone1300362072formoreinformation.

Alternatively you may choose to access the Department of Education Services (DES) mediation/conciliationservice.TheDESConciliatorwillatyour request,attempttoresolveyourdisputewiththeAcademy.Thereisnocosttoyouifyouchoosetoaccessthisservice.

DESMediation/ConciliationService:MsAnnDuncanTel:94411950;Email:[email protected]

Yourenrolmentwillbemaintainedthroughoutaninitialexternalappealsprocessonly.Theoutcomeofthatappealwilldeterminethecontinuance,suspensionorcancellationofyourenrolmentandreportingtoimmigration.

page 25

internet Usage Policy TheInternethasinformationthatmaybejudgedasinaccurate,orunsuitable.PhoenixAcademydoesnotcondoneorpermittheuseofthismaterial.ItisajointresponsibilityofschoolpersonalandtheparentorguardianofeachstudenttoeducatethestudentabouthisorherresponsibilitywhenusingtheInternet.OneoftheAcademy’sgoalsistosupportstudentsinresponsibleuseofthisvastreservoirofinformation

Proper&AccetableUse

TheuseoftheInternet,includingtheWorldWideWeb,mustbeinsupportofeducationandacademicresearchandconsistentwiththeeducationalobjectivesoftheschoolcommunity.

•Investigationoftopicsbeingstudiedinschool.•Investigationofopportunitiesoutsideofschoolrelatedtocommunityservice,employmentorfurther

education.•Usingelectronicmailtocommunicatewithotherindividualswherenecessarytoimproveeducational

outcomes.

Privacy and Personal informationPrivacy Statement:Wheretheprivacyprinciplesapply,Phoenixrestrictsaccesstostaffmemberswhomayneedtheinformationincarryingouttheirresponsibilitiesintheacademicand/orpersonalinterestof the student. Phoenix does not provide, by commercial arrangement or otherwise, the personalinformationofstudentsexceptinthefollowingcases:

a) whenauthorisedinwritingbythestudenttodoso,and b) whererequiredorauthorisedbylawtogovernmentandregulatoryauthorities;creditreporting

andfraud-checkingagencies;ortoyourauthorisedrepresentative(e.g.legalrepresentative).

Information provided may be made available to Commonwealth and State Agencies and the FundManageroftheESOSAssuranceFund,pursuanttoobligationsundertheESOSAct2000andtheNationalCodeofPractice.

Access to your records: Please fill in a ‘Request for Student Records Information Form’. Forms areavailablefromandmustbesubmittedtoTheRegistrar.

refund PolicyAllrequestsforarefundshouldbesubmittedinwriting(withsupportingdocumentation)tothePrincipal,PhoenixAcademy.Anoticeofwithdrawaldueto:•illnessordisability•deathofaclosefamilymember(parent,sibling,spouse,child)•politicalorcivileventthatpreventsacquittalmaybeacceptedasgroundsforpartialrefundoffees.Supportingdocumentaryevidencemustbeprovided.Inallcases:•refundsoftuitionandaccommodationfeeswillbeinaccordancewiththeWesternAustralianGovernment’sPolicyGuidelinesforinstitutionsprovidingcoursestointernationalstudentsandCommonwealthEducationServicesforOverseasStudentsAct2000.Thesedocumentsareavailabletostudentsonrequest.•Phoenixwillgivethestudentastatementthatexplainshowtherefundamounthasbeenworkedout.•Refundcalculationsarebasedonamaximum24weekcourseblock(s),orthecourseduration,whicheveristhelesser.•Therefund(ifany)willbepaidwithinfourweeksafterreceivingawrittenclaimbythestudent.Thisagreement,andtheavailabilityofcomplaints&appealsprocesses,doesnotremovethestudent’srighttotakefurtheractionunderAustralia’sconsumerprotectionlaws.Inthecaseofanydisputes,Phoenix’sDisputeResolutionprocessesdonotcircumscribethestudent’srighttopursueotherlegalremedies

page 26

Refund Policy Amount RefundedIfweofferaplaceatPhoenixAcademythei.EnrolmentFeeandii.HomestayPlacementFeearenon-refundable

Norefund

If the visa application is unsuccessful and the student notifies Phoenix in writing within 14 days of refusal from the Embassy

100% of tuition fees paid

Ifthestudentwithdrawsup to 4 weeks beforecoursecommencement 90%oftuitionfeespaidexceptanAdministrationFeeofuptoA$600

If the student withdraws 0 to 4 weeks before course commencement 50% of tuition fees paid except an Administration Fee of up to A$600

Ifthestudentwithdrawsandleavesthecourse0 to 4 weeks aftercoursecommencement

Ifthecourse is 10 weeks or lessandthestudentwithdrawsandleavesthecourse0 to 4 weeks aftercoursecommencement

30%oftuitionfeespaidexceptanAdministrationFeeofuptoA$600

Norefundisgiven

If the student withdraws after Week 4 of the course Any refund is at the discretion of Phoenix Academy

IfthestudentcancelsHomestayaccommodationup to 2 weeks beforetheywishtoleavethehouse

IfthestudentcancelsHomestayaccommodationless than 2 weeks beforetheywishtoleavethehouse

100%ofaccommodationfeespaidexceptthePlacementFee

Norefundisgiven

If the student withdraws from Student Residence accommodation:2 weeks or more before course commencement

2 weeks or less before course commencement

After course commencement

100% of accommodation fees paid

70% of accommodation fees paid

No refund

IntheeventthatPhoenixAcademydefaultsonanycourseofferedandpaidforbythestudent

PhoenixAcademywillpay100%oftuitionfeeswithin2weeksafterthedefaultdate

If a student breaches international visa conditions of the rules of the provider and is terminated from the course

No refund of the first 24 week block and and 40% of the fees applicable to a subsequent 24 weeks block.

DISCLAIMER: The information contained in this document was correct at the time of publication but the Academy reserves the right to make subsequent changes. Effective as of November 2011.

Student misconduct PolicyPhoenixAcademyrequiresallstudentstoadheretotheCodeofConduct.Academicandothermisconductwillnotbetolerated.

AcademicMisconduct:meansanyconductbyastudentinrelationtoacademicworkthatisdishonestorunfairandincludes,butisnotlimitedto:(a)plagiarism;(b)unauthorisedcollaboration;(c)cheatinginassessment/examinations;and/or(d)theftofanotherstudent’swork;

GeneralMisconduct,(otherthanAcademicMisconduct)includes,butisnotlimitedto,conductwhich:(a)breachesPhoenixAcademyConditionsofOffer,policiesorrules,(b)constitutesaseriousimpedimenttothecarryingoutofPhoenixAcademyfunctions,(c)involvesthreateningoroffensivelanguageand/orbehaviour(eitherwrittenorverbal)byastudenttowards

anotherstudentorstaffmember,orisotherwisedetrimentaltoPhoenixAcademy,itsstafforstudents.

PhoenixAcademystudentswhobreachanyoftheguidelinesoutlinedinthis‘CodeofConduct’maybeconsideredtohaveengagedinofficialmisconduct.Inaddition,astudentwhoengagesinanyofthefollowingactivitiesmayalsobeconsideredtohaveengagedinmisconductwherethatstudent:• EndangersthehealthorsafetyofanypersonattheAcademy;• Unlawfullyassaults,orattempttoassaultanothermemberoftheAcademycommunity;• Engagesindishonestbehavioureg.stealing;• DamagesorabusestheAcademy’sproperty

Forfurtherinformation,refertotheAcademy’sStudentMisconductPolicy,locatedonthePhoenixAcademywebsite:www.phoenixacademy.com.au/policies/collegepolicies

page 27

PHOENix COUrSESENgLiSH COUrSESgeneral English Course (Beginner to Advanced)These courses are designed for students who require English language skills for communication ineveryday situations. The courses have a detailed curriculum, which enable students to recognise andrespondtolanguageusedbynativespeakers.

Eachcourseisdividedinto6weekmodules.Studentscanchoosetheircourselength-fromaweektoayearormore.Thestructures,functionsandvocabularycoveredinthecoursearetopic-basedandarepresentedandpractisedwithinacommunicativeframework,whichgivesstudentsanopportunitytouselanguageforarealpurpose.

Timeisgivenequallytothefourskills-speaking,listening,readingandwriting.Teachersareencouragedtogivestudentsconstantfeedbackinregardtotheirneedsasindividuallanguagelearners.Theteacherwillrespondbyadjustingtheprogrammetohis/herparticulargroupoflearners.

Studentsarealsoencouragedtoreflectupontheirownlearningstrategiesandareshownwaysinwhichtheycandevelopandenhancetheirlanguagelearning.Thus,whenstudentshavecompletedtheircoursetheywillhaveanunderstandingoftheirownlearningstyleandtheskillswithwhichtheycancontinuestudyingEnglishintheirowncountryindependently.

Assessment and Reporting• Phoenixusesacompetencybasedassessmentsystemforassessingandreportingonallstudents.

Theteachersareaskedtogatherevidenceoneachstudents’strengthsandweaknessesintheareasofspeaking,listening,reading,writing,vocabularyrange,pronunciationofindividualsounds,stress,rhythmandintonation.Thisevidenceiscompiledthroughspecificallydesignedtasksovera12weekperiod.

• Amoredetaileddescriptionofourcompetencybasedassessmentsystemiscontainedinaseparatedocument.Pleaseaskyourteacherforthisdocument.

• Every week the students complete assessment tasks, which review the structures, function andvocabularycovereduptothattime.

• An Interim Report is written every 12 weeks describing the students’ strengths and weaknessesineachskill.Recommendationsaremadetomovestudentstothenextlevelonthebasisoftheirclassworkandtheassessmenttaskscompletedthroughoutthecourse.

General English Timetable

Monday Tuesday Wednesday Thursday Friday

8.45 am - 10.15 am

Interactive Language Skills

Speaking & Listening









10.15 am 1 5 m i n B r e a k

10.30 am - 12.00 noon


Reading & Writing


Reading & Writing


Reading & Writing


Reading & Writing


Reading & Writing

12.00 noon 4 5 m i n L u n c h

12.45 pm - 1.45pm


Performance


Performance


Performance


Performance


Performance

1.45pm 1 5 m i n B r e a k

2.00 pm - 3.30pm

Self Study Special Focus Studies Self Study Special Focus Studies Free

3.30 pm E n d o f D a y

H:\Admin Groups\Marketing\Email Attachments\Timetable

General English Timetable

page 28

Special Focus Classes Tobettersatisfytheindividualneedsofouradultstudents,PhoenixprovidesSpecialFocusclassestwiceaweek.SpecialFocusclassesmayinclude:

New generation English New Generation English is an innovative English program where thelearningisflexibleand“techsavvy”.TheprogramisdesignedtogetyouwhereyouwanttobeandstillleaveyoutimetoenjoyyourlifeThiscourseoffersacombinationofface-to-faceclasses(15hours)withonlinestudy(5hours)togiveyoumoretimetobeoutofclassandintothereal world using your English in whatever context you need. New Generation English has been craftedforthenextgenerationofmodernlanguagelearnersofferingthelatestaccesstoonlineEnglishlearningresources. The New Generation English course is a Certificate II/III/IV in English Communication and isNationallyRecognisedTraining

Cambridge Examination Courses Cambridge first Certificate in English, Certificate in Advanced EnglishThese two examination courses are designed to improve the language abilityof candidates who require English for general purposes including travel andtourism,recreationalandgeneralinterest(forexample,writingpersonalletters)andgeneralworkrelatedneeds,suchasusingEnglishonthetelephone,writingbusinesslettersandfaxes,andsoon.Thecoursesaretopicbasedandthecurriculumiscarefullyplannedtoincorporateallaspectsoftheexaminationandprovide candidates with thorough, detailed information and advice on the exam format, timing, rubric,assessmentandgrading.Thesecoursesareavailableinintensiveformatfourtimesperyear.

Regularattendanceisexpectedandstudentsareaskedtosignacontractagreeingtocommitthemselvestothewholecourse,toattendregularlyandtositfortheexamitself.Thesyllabiareverystructuredwithweeklyexampracticeandrelevantexcursions/guestspeakersincorporatedintotheprogramme.

The Open Cambridge Course & Cambridge Computer Based Testing.ThiscoursediffersfromthestandardCAE&FCEcoursesdescribedabove.TheOpenCambridgecourseisdeliveredasarollingcurriculumin4weekblocks.ThisallowsstudentstocommenceanyMonday.Studentscansit theCambridgeComputerBasedexaminationwhentheyareready,withamuchwiderchoiceofdatesavailability.PhoenixAcademyisanaccreditedCambridgeComputerBasedTestCentresosittingaCambridgeExaminationhasneverbeeneasier.

•Writing•Reading•Conversation•Grammar•PronunciationandRole-play

•BusinessCommunicationStudies

•OralPresentationSkills•IELTSPreparation•TOEFLiBTPreparation

•AdvancedGrammar•ReadyforWork•TeachEnglishasaSecondLanguage

English for Business:This 6-week course is designed to enable participants to communicate in English effectively and withconfidenceinaninternationalbusinessenvironment.

Participants will practise English speaking, listening, reading, writing, pronunciation, vocabulary andgrammarwithinthecontextofbusiness.TheywillbeexposedtoWesternbusinesspractices,andnotionsofcross-cultureastheycommunicateandwillpracticecommunicatinginarangeofdifferentsituationsincluding:

High School Preparation - Beginner to AdvancedTheobjectiveoftheHighSchoolPreparationProgramistopreparestudentstoentermainstreamformalprimaryorsecondaryeducationinAustraliaoranotherEnglishspeakingcountry.

The course is based around the four macro skills and their application in the academic environment.Furthermore,ittakesintoaccounttheareasofresearch,languagelearningstrategiesandHighSchoollife.Thisapproachisintendedtobeholisticinnatureandendeavourstopaintthe“bigpicture”forstudentsenteringintoHighSchool.

Consistent with the philosophy of Phoenix, the spiral approach to teaching is adopted.This methodinvolvesconstantrepetitionandpracticeofthevariousskills,strategiesandapproachesnecessaryforHighSchoolPreparation.The course topic areas include:

High School Preparation Timetable

English PlusStudentscombinetheirmorningEnglishclasseswithafternoonactivities.Courseoptionsare:Teenage English + ProgramsHighSchoolHolidayProgramGroupStudyTours

Adult English + ProgramsEnglish+RecreationEnglish+ScubaDivingorSurfing

page 30

Monday Tuesday Wednesday Thursday Friday

8.45 am - 10.15 am

Productive Language Skills:

Speaking and Writing









10.15 am 1 5 m i n B r e a k

10.30 am - 12.00 noon

Receptive Language Skills:

Listening and Reading









12.00 noon 4 5 m i n L u n c h

12.45 pm - 1.45pm

Practice & Performance Lesson





1.45pm 1 5 m i n B r e a k

2.00 pm - 3.00pm

Special Focus Studies:

Study Skills


Study Skills


Study Skills


Study SkillsFree

H:\Admin Groups\Marketing\Email Attachments\Timetable

High School Preparation Timetable

· Speakingsocially· Givingpresentations

· Speakinginmeetings· Negotiatingwithclients

• Englishlanguagetraininginsecondaryschoolsubjectareas

• Readingandnotetakingskills• Essaywritingskills,oralcommunication&

listeningskills• Problemsolvingskills

• Mediastudies&socialscience•Debatinganddiscussion

• Australianculture• Studyskills,researchskills,speedreading,

writingreportsandassignments• InformationTechnology

Study ToursPhoenix regularly hosts groups of students, who travel as a group with aTour Guide.They stay withPhoenix for a period of 1 to 6 weeks.The programs usually consist of morning language classes andafternoonactivitiesorsightseeing.Thestudentsaregenerallytaughtasagroup,butfromtimetotimearemainstreamedwitheitherGeneralEnglish,AcademicEnglishorHighSchoolPreparationstudents.StudyTourstudentsmayliveinHomestayorasagroupinouron-campusresidence,BeattyLodge.

STUDY AND WOrK PrOgrAmSDemi Pair/Au Pair ProgramsSome students choose to combine their English studies with Demi Pair/Au Pair work.The Demi Pair /AuPairprogramprovidesstudentswith freeboardplusanallowance in return forchildcareand lighthouseholdduties.

Studentsenrolled intheDemiPair/AuPair programspendtheirfirstweek inAustraliawiththeirhostfamiliesasahomestay.DemiPairs/AuPairswillnotbepermittedtocommencetheirworkwithouttheappropriatevisa.

DemiPair/AuPairstudentsstudyingatthePerthcitycampuswillhaveaweeklymeetingwiththeDemiPair/Au Pair Coordinator every Tuesday lunchtime. Demi Pair/Au Pair students studying at the PerthBeachcampusattendweeklylunchtimemeetingsonThursdays.

internship ProgramThe Phoenix Academy Industry Internship Program is able to satisfy both the language and industryexperience needs of international students and professionals by providing a comprehensive programthat combines intensive language and/or university studies with an internship compatible with anapplicant’s employment and/or educational history. The program provides a unique opportunity forthoseseekingspecialisedtrainingandexperienceinAustraliaandguaranteesthementryintoAustralia’sleadingorganisations.

The Industry Internship Program is made of up two different components – a Study Component andthe Internship Component. Participation in the program requires completion of a minimum of onestudy component plus the internship component.The study component must be completed prior tocommencingtheinternshipcomponentandcanbealanguageoracademicprogram.

Internship Fields include Accounting, Education, Graphic Design, Hospitality andTourism, InformationTechnology,Marketingandmuchmore.

Job ClubWestern Australia’s thriving economy means there are plenty of employment opportunities.With JobClubyoucanfasttrackyourjobopportunitiesandstartearningmoneyfaster. JobClubisanadd-onprogramtoanycourseattheAcademyandisavailabletonon-AustralianpassportholderswhowanttoworkwhilstinAustralia.

OnarrivalyourJobClubAdvisorwillprovideyouwithanorientationprogramandassistyoutoarrangeessentialitemsrequiredforworkinAustralia.

OurJobClubGoldoffersallthebenefitsofJobClubPLUS4weeksguaranteedpaidwork(minimum10hrs/week).

UNiVErSiTY PATHWAYS/NATiONALLY rECOgNiSED TrAiNiNgNationally recognised Training CoursesThe Certificate IV in Adult Tertiary Preparation (Year 11/12), Diplomaof Business and Certificate IV in English for Academic Purposes areNationally Recognised Accredited Courses within the AustralianQualificationFramework.

AtalltimesPhoenixensuresthatindeveloping,adaptingordeliveringtrainingand/orassessmentproductsandservices:• Methods used to identify learning needs, and methods for designing training and assessment, are

documented;

• TherequirementsoftheTrainingPackageoraccreditedcoursearemet;• Coreandelectiveunits,asappropriate,areidentified;• CustomisationmeetstherequirementsspecifiedintherelevantTrainingPackageoraccreditedcourses;• Language, literacy and numeracy requirements are developed to suit the individual needs of each

clientusingallowableadjustment;• Deliverymodes,trainingandassessmentmaterialswillmeettheneedsofadiverserangeofclients;Phoenixensuresthattrainingisdeliveredbyapersonwho:• Has all the competencies in the Diploma/Certificate III/IV from theTraining Package for Assessment

andWorkplaceTraining(orhasdemonstratedtheequivalentcompetencies)orwhoisunderthedirectsupervisionofapersonwiththesecompetencies;and

• Isabletodemonstratevocationalcompetenciesatleasttothelevelofthosebeingdeliveredrecognition of Prior Learning (rPL) & National recognition (VET Courses)Recognition of Prior Learning and National Recognition is available to you if applying for any of theAcademy VET Courses. Your are encouraged to seek recognition for prior learning gained throughprevioustrainingorexperiencethatcanbeappropriatelydemonstrated.RecognisedPriorLearning(RPL)isavailableonaperunitbasisorcanbeappliedtothequalificationasawhole. WhenyouapplyyouwillbeprovidedwiththeRecognisedPriorLearning(RPL)InformationPack,whichsetsouttheevidencerequiredtogaincompetencyintheunit/sapplicable.IfyouaresuccessfulRPLcan:· reduceoreliminatetheneedforanytraininginskillsandknowledgeyoualreadyhave· savetimebynotneedingtoattendanyorareducednumberofclassesandcompletingunnecessary

work· savemoneybecauseyouwillnothavetobuytextbooksandotherlearningmaterial· completeyourqualificationinashortertime· advancetoahigherlevelqualificationinashortertimeifdesired.

Certificate iV in English for Academic Purposes (91459NSW)Subjects StudiedTutorial Discussion Skills, Academic Writing & Research Skills, Academic Reading Skills, Listening inAcademicContext,TutorialSupport,AcademicComputingSkills.

The courses are structured around three six week modules. AllcompetenciesmustbedemonstratedinallskillareasbeforethefinalCertificate IV is awarded. Each module is self-contained. No priorlearningfromanearliermoduleisrequiredbeforeanewmoduleiscommenced.Studentsmayenterandleavethecourseatthecommencementofeverymodule.Assessment & reportingAssessmentiscontinuousandbasedonclassactivities.Studentsundertakeawidevarietyoftasksandareexpectedtodemonstratecompetencyagainstarangeofassessmentcriteriawhichadequatelyreflecttheskillsrequiredforsuccessfultertiarystudy.

CandidatesreceiveanInterimReportandanEndofCourseReportshowingachievementonacompetencybasedassessmentsystem.

AllstudentswhosuccessfullysatisfytheassessmentcriteriainallcoreunitswillbeawardedaCertificate(AQFIV).

EAP Timetable

MON TUE WED THU FRI

9.00am-11.00am EAPIV EAPIV EAPIV EAPIV EAPIV

11.00am-11.30am B R E A K

11.30am-1.30pm EAPIV EAPIV EAPIV EAPIV EAPIV

1.30pm-2.00pm L U N C H

2.00pm-3.30pmSupervisedSelfStudy

SpecialFocus SelfStudy Special

FocusSupervisedSelfStudy

Year 11/12 Studies (39260QLD)Certificate IV in Adult Tertiary PreparationTheYear11/12StudiesisdesignedforAustralianandinternationalstudentsatpre-undergraduate levelwhoneedabridgebetweenacademicstudiescompletedbythestudentandtheacademicrequirementsofAustralianuniversities.TheYear11/12StudiesisaCertificateIVcourseundertheAustralianQualificationsFramework.OnsuccessfulcompletionoftheYear11/12Studies,studentssecuredirectentrytoMurdochUniversity,EdithCowanUniversity,CurtinUniversity,MonashUniversity,LaTrobeUniversityandotherAustralianuniversitiesatfirstyearlevel.FormoredetailsoncourseinformationpleaserefertotheYear11/12StudiescoursebrochureorthePhoenixwebsite.

Modules

Communications300 6hrs/wk Communications400 6hrs/wk

Mathematics300 4hs/wk Mathematics400 4hrs/wk

AustralianSociety300 4hs/wk Economics400 4hrs/wk

Accounting300 4hs/week Accounting400 4hs/week

ComputingforAca-demicPurposes300

2hs/week ComputingforAca-demicPurposes400

2hrs/week

Diploma of Business University Pathway (BSB50207)The Diploma of Business – University Pathway incorporates the(BSB40207) Certificate IV in Business and offers participants a pathwaytosecondYearUniversity.OnsuccessfulcompletionoftheDiploma,andmeetinguniversityminimumentry requirements,graduatingstudentsareable to transfer to therelevantundergraduate degree program with up to a year of advanced standing at universities in Australia. Theamount of advanced standing will depend on each university’s entry requirement. Please check with theAcademyforclarification.

Diploma of Business Work Ready (BSB50207)Phoenix offers a four-semester year of which any two consecutivesemesters must be completed to achieve the Diploma. SemesterscommenceinJanuary,April,JulyandOctoberofeachyearandlikeuniversitysemesterstheyareeachof12weeksduration.WithfourentrydatesperyearstudentshavetheoptiontoentertheDiplomacoursewhenitisconvenient.

ThePhoenixDiplomaofBusiness–WorkReadyprogramprovidesstudentswithabroadunderstandingofcontemporarybusinesspracticesforusewithinavarietyofentry-levelpositionsinboththepublicandprivatesectors.Theprogramisidealforpeoplewithlittleornobusinessexperience,butisalsousefulforbusinessowners,teamleadersandmanagerswhowishtoformalisetheirexistingknowledgeandskills.

Diploma of Business Units:

UNITS

Core ElectivesManagement500 Accounting500

Marketing500 LegalFramework500

Communications(501,502*) InformationSystems500

Communications(503,504) ResearchSkills&BusinessStatistics500

Note:Each12weeksemestercontainsamaximumof4unitsofstudy

YEA

r 11

/12

STU

DiE

S Ti

mET

AB

LE

M

ON

TUE

WED

THU

FRI

9.00

amCo

mmun

icati

ons 30

0 A

ccou

nting

400

Accou

nting

300

M

athe

mati

cs 4

00

Commun

icati

ons 30

0 M

athe

mati

cs 4

00

Accou

nting

300

Eco

nom

ics

400

Commun

icati

ons 30

0 C

omm

unic

ation

s 40

0

10.00a

mCo

mmun

icati

ons 30

0 A

ccou

nting

400

Accou

nting

300

M

athe

mati

cs 4

00Co

mmun

icati

ons 30

0 M

athe

mati

cs 4

00

Accou

nting

300

Eco

nom

ics

400

Commun

icati

ons 30

0 C

omm

unic

ation

s 40

0

11.0

0-11

.30a

mBr

eak

11.30a

mA

ustr

alia

n So

ciet

y 30

0 Ec

onom

ics

400

M

athe

mati

cs 3

00Co

mm

unic

ation

s 40

0 M

athe

mati

cs 3

00

Com

mun

icati

ons

400

Australian So

ciety 30

0 A

ccou

nting

400

M

athe

mati

cs 4

00

12.30 pm

Aus

tral

ian

Soci

ety

300

Econ

omic

s 40

0 M

athe

mati

cs 3

00Co

mm

unic

ation

s 40

0 M

athe

mati

cs 3

00

Com

mun

icati

ons

400

Australian So

ciety 30

0 A

ccou

nting

400

Co

mpu

ting

for

Aca

dem

ic P

urpo

ses

400

1.30

-2.0

0pm

Lunc

h

2.00

pmCo

mpu

ting

for A

cade

mic

Pu

rpos

es 4

00Ye

ar 1

1/12

Stu

dies

H

omer

oom

Co

mpu

ting for

Acade

mic Purpo

ses 30

0

Compu

ting for

Acade

mic Purpo

ses

300

3.00

pm

End

of C

lass

es

Year 11 - 2

0 Co

ntact h

ours + 1 hou

r Hom

eroo

m Year 12 - 2

0 Co

ntact h

ours + 1 hou

r Hom

eroo

m

CErT

ifiC

ATE

iV iN

BU

SiN

ESS

\ DiP

LOm

A O

f B

USi

NES

S T

imET

AB

LE

M

ON

TUE

WED

THU

FRI

9.00

amCo

mm

unic

atio

ns5

01(L

)*

Man

agem

ent5

00(L

)Ac

coun

ting

500

(L)*

M

anag

emen

t500

(L)

Acco

untin

g50

0(L

)*

Com

mun

icat

ions

503

(L)

Man

agem

ent5

00(L

)Le

galF

ram

ewor

k50

0(L

)*

10.00a

mCo

mm

unic

atio

ns5

01(L

)*

Man

agem

ent5

00(L

)Ac

coun

ting

500

(L)*

M

anag

emen

t500

(L)

Acco

untin

g50

0(T

)*

Com

mun

icat

ions

503

(L)

Man

agem

ent5

00(L

)Le

galF

ram

ewor

k50

0(L

)*

11.0

0-11

.30a

mBr

eak

11.30a

mCo

mm

unic

atio

ns5

01(T

)M

anag

emen

t500

(T)

Lega

lFra

mew

ork

500

(L)*

M

anag

emen

t500

(L)

Com

mun

icat

ions

503

(T

)Ac

coun

ting

500

(L)*

M

anag

emen

t500

(L)

Lega

lFra

mew

ork

500

(T)*

12.30 pm

Lega

lFra

mew

ork

500

(L)*

Lega

lFra

mew

ork

500

(T)*

M

anag

men

t500

(T)

Com

mun

icat

ions

503

(T

)Ac

coun

ting

500

(T)*

M

anag

emen

t500

(T)

My

Phoe

nix

Onl

ine

1.30

-2.

00pm

Lunc

h

2.00

pmM

yPh

oeni

xO

nlin

eM

yPh

oeni

xO

nlin

eM

yPh

oeni

xO

nlin

eM

yPh

oeni

xO

nlin

eM

yPh

oeni

xO

nlin

e

3.00

pm

End

of C

lass

es

(L) =

Lecture, (T) = Tutorial

Certificate IV Business - 2

0 Co

ntact h

ours (1

5 ho

urs face-toface + Diploma of Business - 2

0 Co

ntact h

ours (1

5 ho

urs face-toface + 5 ho

urs on

line

TEACHEr TrAiNiNg COUrSES Certificate of English Language Teaching to Adults (CELTA) The Certificate of English Language Teaching to Adults (CELTA)course provides a qualification for teachers without previoustraining,littleornoexperienceasalanguageteacher,orwithoutaNEAS(NationalELICOSAccreditationScheme)recognisedEnglish languageteachingqualification.TheCELTAisrecognisedthroughouttheworldandisapre-requisitetoteachinmanyinstitutionsoverseasandinAustralia.

Teaching Knowledge Test (TKT) This intensive four-week course has been designed to provide anintroductiontothetheoriesandtechniquesforTeachingEnglishasaSecondorForeignLanguage.Duringthecourseclientswillanalysetheneedsofadultandyounglearnersandhavetheopportunitytodesignlessonsandresourcestomeettheirlearningneeds.Clientswillhavetheopportunitytosynthesisetheirlearningthroughteachingpracticeopportunitiesandprojectwork.

Certificate iV in TESOL (40540SA)TheCertificateIVinTeachingEnglishtoSpeakersofOtherLanguages(TESOL)isashortintensivecoursethatoffersbasictraininginteachingEnglishtospeakersofotherlanguages.

Participantswillbegivenabriefintroductiontotechniquesofclassroommanagementandassessment,andamorethoroughintroductiontopresentationtechniques,lessonpreparationandanalysinglanguageforcommunicativepurposes.

Thecourseishighlypracticalandamajoremphasiswillbeonpracticeteaching.Participantswillworkcollaboratively to prepare and teach lessons, progressing to taking sole responsibility for a two-hourlesson.

Vocational graduate Diploma in TESOL (39231QLD) The 39231QLD Vocational Graduate Diploma of TESOL and EnglishLanguage Development provides highly specialised skills andknowledge in Teaching English to Speakers of Other Languages toenableagraduatetoadvancewithintheTESOLindustryandtoeffectivelydevelopTESOLcurricula,touse advanced language skills in preparing English language students for language assessment and toconductactionresearchintoownTESOLpractice.

Certificate iV in Training & Assessment (TAE40110)TheCertificateIVinTrainingandAssessment“TraintheTrainer”courseisdesignedforpeoplewhoareworkingasWorkplaceTrainersandAssessorsandalsothosewhoplantomoveintothetrainingandassessingfield.

PHOENix TEST CENTrEPhoenixAcademyisanaccreditedtestcentreforthefollowinginternationalexaminations:

• TOEFL(IBT)

• Cambridge(CBT)

• TOEIC

Phoenix Academy has also developed its own suite of tests where skills in Language, Numeracy, andLiteracycanbeassessedandreportedon.ThesetestscanbeadministeredinAustraliaoroverseasastheyareavailableonlinethroughthePhoenixAcademyLearningManagementSystem.

• iPEPT(InternetbasedPhoenixEnglishProficiencyTest)

ENTrY rEQUirEmENTSEnglish language requirements for course entry

Course Entry requirement

GeneralEnglish Norequirements

NewGenerationEnglish Pre-Intermediate

CambridgeExaminations

FCECAE

AllapplicationsmustbeaccompaniedbyevidenceofcurrentEnglishlanguagelevel.ThiscanbedonebycompletingthePhoenixOffshoreTest.Thereisnochargeforthistestanditcanbecompletedinourlocalrepresentative’soffices.MinimumIntermediatelevelMinimumUpperIntermediatelevel

EnglishforBusinessPurposes MinimumIntermediatelevel

CertificateIVinEnglishforAcademicPurposes MinimumUpper-IntermediatelevelIELTS5.5

HighSchoolPreparation NorequirementsPreviousAcademicrecordsmustbesubmittedifthestudentintendstoenterintoanAustralianHighSchool

EnglishPlus Norequirements

DemiPair/AuPairProgram MinimumIntermediatelevel

InternshipProgram MinimumUpperIntermediatelevelMustsupplyCVandStatementofPurposewithapplication

JobClub MinimumIntermediatelevel

Year11/12Certificate IV in Adult Tertiary Preparation

IELTS5.0/5.5

DiplomaofBusiness IELTS5.5

CELTA 18yearsofageNativelikefluencyinEnglish

CertIVTESOL 18yearsofageIELTS5.5UpperIntermediate

TeachingKnowledgeTest(TKT) 18yearsofageIntermediateLevelorCEFRB1orIELTS4.0

GraduateDiplomaofTESOL IELTS6.5

Course feesPleaserefertothePhoenixApplicationFormorrefertoourwebsiteatwww.phoenixacademy.com.au

How to ApplyThe Enrolment Fee and the Homestay Placement Fee (if Homestay accommodation is required),togetherwithyourcompletedapplicationformandallrequesteddocumentationshouldbesenttoourrepresentativeinyourcountryordirectlyto:

English languagE PrograM Pathway to univErsity/vEt PrograMs

The Admissions Officer - Phoenix Academy223 Vincent Street, West Perth 6005(PO Box 256, Leederville, WA, 6903)Tel: +61 8 9227 5538Email: [email protected]

The Admissions Officer - Link2UniCarr House 2, 223 Vincent Street, West Perth 6005 (PO Box 256, Leederville, WA, 6903)Tel: +61 8 9227 5538Email: [email protected]

or fax with payment confirmation to:The Admissions Officer

(61 8) 9227 5540

Allapplicationsshouldinclude2passportsizedphotographs.

YouwillbenotifiedifyourapplicationhasbeenacceptedwithaLetterofOfferandanInvoiceforoutstandingfees.Thiswilltellyouhowtoapplyforavisaandhowtomakeyourpayment.Youraccommodationwillbeconfirmedwhenwereceiveyourarrivaldate,timeofarrivalandflightdetails.Wemustreceivethisinformationatleast14daysbeforeyourarrivalinAustralia.Fullpaymentofalloutstandingtuitionandaccommodationfeesmustbereceivedatleastfourweeksbeforethecommencementofyourcourse.

page 39

PERTH ciTy cAMPUS

223 Vincent Street, West Perth, Western Australia(PO Box 256, Leederville, 6903)Tel: +61 8 9227 5538 Fax: +61 8 9227 5540Email: [email protected]: www.phoenixacademy.com.au

CRICOS Provider Code: 00066D

PERTH bEAcH cAMPUS (FREMANTLE)

Orient Building, Ground Floor 39 High Street, FremantleWestern Australia(PO Box 691, Fremantle, 6959)Tel: +61 8 9335 0999 Fax: +61 8 9335 0915

w w w . p h o e n i x a c a d e m y . c o m . a u

Phoenix Academy Student Handbook

Documents

Transcript of Phoenix Academy Student Handbook