PHMR: Building the FutureDevelopment, First of Type and Beyond

Andrew Michaelson, Systems Integration Specialist

Tunstall Healthcare (UK) Ltd.

Why PHMR matters to Tunstall

• Delivering managed services at scale

• Manual processes cannot scale

• Proprietary, bespoke interfaces are a poor solution

• Integrated Telehealthcare

• Delivering data to the point of care

• Smarter systems and informatics

• Global markets

• A single standard, worldwide

Better for patients, better for business

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Development of the Release Candidate

• Richard Trusson and the ITK Team provided:

1.A very inclusive process

• A community of stakeholders

• Dedicated portal, message threads and documentation

• Frequent requests for comments and design recommendations

• Regularly scheduled WebEx sessions were particularly valuable

2.Architect-to-architect engagement, not just rubber stamping

3.Rapid turnaround of answers and comments

A golden opportunity to engage and share

3

The ‘First of Type’ programme

• Early face-to-face engagement onsite

• Sounding board for implementation and collaboration ideas

• Technical meeting in early October 2012

• Applicable CDA concepts and rules

• Implementation ‘Quick Start’ advice & guidance

• Introduction to ITK accreditation – Jane Murphy

• Telehealth Suppliers Accreditation Workshops, November 2012

• Continuing support for First of Type suppliers

Valuable support for early adopters

4

Where do we go from here?

• Adding value to traditional Telehealth services

• Finding new ways to improve healthcare

• Scaling out as well as up

• Opening doors to ‘First of Type’ services

• A ‘Gold’ standard for DALLAS interoperability

• Interfacing PHR with statutory services

• Multi-platform service delivery

Looking beyond First of Type

5

In Summary

• The time for PHMR has truly arrived

• Strong stakeholder engagement sought and gained

• Consistent levels of support and contact produce results

• Realistic goals and well run, yet generally informal processes

• We have a solid platform…

What have we learned so far?

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now to build something really great

Tunstall Healthcare (UK) Ltd

© 2012 Tunstall Healthcare (UK) Ltd