PHM Phase 2 Strategy
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Transcript of PHM Phase 2 Strategy
Plant Hospital Maintenance
Maintenance Alignment with Hospital Mission
1. Improve the performance of Plant-Hospital Maintenance supporting the Environment of Care
2. Contain or reduce cost through improved efficiencies
3. Improve reporting capabilities and increased use of KPIs and metrics
4. Direct data from CMMS and to FCA for future asset management
5. Raise professional and technical knowledge and increase the safety of the workforce
6. Support and establish a Maintenance environment of continuous process improvement
Total Staff
1 FTE / ~50,350gsf
Plant-Hospital
Maintenance
Academy Training
Construction Services
Work Management
Facilities Maintenance
Utilities & Engineering
Buildings & Grounds
Strategic Partner - HR
Admin Services
Support Groups for PHM
PHM Trade Shops PHM Area ShopsElectrical - 9300
I.E. - 9310
HVAC – 9100
Plumbing – 9200 Paint & Sign - 9400Area V– 9700
Area II – 9600
Area I – 9520
Sterilizers & Doors - 9500
ENWAH I - 9400
ENWAH II - 9410
Area III – 9510
Focused Service Groups (FSGs)
Current PHM Maintenance Profile
Sterilizer GroupAuto Door Group
Paint GroupFire Pump Group
Dietetics/Housekeeping GroupMed Gas/Vacuum Support Group
RO Systems & Water Treatment GroupPatient Room PM Group
ENWAH/General Maintenance GroupFire Alarm Group
Pnueumatic Tube GroupSecurity Systems/Devices Group
Chill Water System GroupElectrical Systems Testing Group
Emergency Generator GroupHVAC-Refrigeration Group
HVAC Controls GroupSteam Distribution Group
Next Steps for Plant Hospital Maintenance: Maintenance Planning and Scheduling
Planning Describes WHAT and HOW
It is the process of setting goals, developing strategies and outlining tasks and schedules to accomplish the goals
Scheduling Describes WHO and WHEN
It is the process of assigning an appropriate number of workers to the jobs during each day of the week.
Determines when an activity should start or stop, depending on its duration, predecessor activity, predecessor relationships, resource availability and target completion date
Next Steps – Planning and Scheduling
Source: IDCON
Strengths
PrioritiesConcerns
Maintain
• Co-workers & Depth of Talent
• Task Significance/Work-plans
• Autonomy/Involvement/Technical Skills• Advancement
• Resources/Environment
PHM Priority Matrix
• Upper Management
• Workload and Growth
• Lack of Space
• Retirements
• Expanding Mission
• Training & Development
1• Analyze Maintenance Activity History
• Establish Applicable Leading and Lagging KPIs
2
• Move to Reliability Centered Maintenance (RCM) through:
• Planning and Scheduling
• Proactive and Predictive Maintenance
• Process Mapping Modification
• Increase Asset Management Adjustment with FCA Planning
Recommended Course of Actions
Lagging KPIs
Leading KPIs
PHM Key Performance Indicators Going Forward
Poor Systems Great SystemsWork Systems
(Planning, technical database, scheduling, stores, maintenance computer, etc.)
Skills and
experience
lacking
Experienced
and skilled
tradespeople
1 Planner to 5-10 tradespeople
1 Supv. To 5-10 tradespeople
1 Planner to 10-20 tradespeople
1 Supv. To 10-20 tradespeople
1 Planner to 20-30 tradespeople
1 Supv. To 20-30 tradespeople
1 Planner to 10-20 tradespeople
1 Supv. To 10-20 tradespeople
How Many Planners & Supervisors?
Source: IDCON
Lev
el o
f S
kil
ls a
nd
Ex
per
ience
Vision Achieve excellence and
leadership in healthcare facilities maintenance management.
Mission Provide customer
acclaimed facility maintenance, exist as a fiscal steward of hospital assets, achieve lean processes, and cultivate a work environment based on trust and employee collaboration.
Vision and Mission – Plant Hospital Maintenance
Planner & Scheduler Benefits1. Improve patient environment
of care.2. Sustain high customer
satisfaction scores.3. Reduce equipment downtime &
Improve worker efficiency & safety.
4. Manage and execute maintenance by Planning and Scheduling & Eliminating Waste.
5. Integrates operating & maintenance activities and provides information for continuous improvement.
6. Promote a fully integrated Maintenance culture.
Alignment – Anticipated Outcomes
World Class Maintenance is a process –Looking for ways to improve is a never ending process
Planning & Scheduling
Flexibility
Alignment