Philips Industry Consulting

Where consulting gets hands-onPhilips Industry Consulting

Philips Industry Consulting2

Philips Industry Consulting is passionate about helping its clients, inside and

outside Philips, to improve their business.

Our team of experienced professionals believes that innovation and

operations management are the key drivers for lasting business success.

Together with our partner, Conclusion Consulting Industry, we have offices

in Eindhoven, Utrecht, the Netherlands and Espoo in Finland.

We believe in offering you tailored solutions based on proven solutions and

practical approaches.

Please allow us to introduce our service offerings in the following pages

and if you have any question or you are interested to know more, do not

hesitate to contact me.

Yours sincerely,

Ruud J.G. van Vessem

VP Philips Applied Technologies

Where consulting gets hands-on 3Where consulting gets hands-on 3


How can we help you?

If you’re building a bridge, you call on a civil engineer,

not a physicist who knows the theory but not the

practice. Shouldn’t it be the same in business? If you want

something fixed, you call a practical specialist who delivers

tangible results fast.

When you call us, that’s what you’ll get: practical solutions in

innovation and operations management. All our people are

experienced professionals who’ve spent years working in industry,

tackling the kinds of challenges you face every day. They know

the theory. But their approach is strictly hands-on, so you see the

improvements you want, quickly.

Because they have seen and solved a huge range of real-world

problems, our specialists get to the heart of your issue rapidly. They

bring a toolbox of proven techniques and solutions. And they’ll

propose a solution that fits your specific situation.

Above all, they’ll roll up their sleeves and work with you to develop

and implement the solution, so you accelerate rapidly to impressive

results. Our customers have achieved business breakthroughs such

as 35% faster development at 30% lower cost, or 300% production

ramp up in just 6 months. Let us help you as well, wherever you need

solutions from initial idea to mature production.


Where consulting gets hands-on 5

Accelerate your innovation to profit

You want your innovation to deliver better business results?

Experience shows there are two vital ingredients in accelerating

innovation to profit: making smarter choices and optimizing

development productivity.

Through smarter choices you can move from individual ideas to

producing a continuous stream of innovations. And you can reduce

costs and time-to-market by developing product / system architectures

that you can re-use to address a range of market segments. Moreover,

our practical specialists can work with you to guarantee robustness by

stress-testing your innovations in various competitive scenarios.

Equally important, our people will help you rapidly achieve the second

vital ingredient: improved development productivity – applying lean

approaches, maximizing the value of open innovation partnerships and

ensuring your innovations are customer-driven.

Our focus areas


Accelerate into smooth-running production

Ready for industrialization? In starting a new business or introducing

a new product line, the challenges are similar and complex. Our

practical experience helps you avoid the pitfalls and ramp up quickly to

profitable volume production.

We’ll get to work with you where it matters. That could be right

at the start, developing an industrial strategy ready for tactical and

operational implementation.

Of course, practicality is integrated in every step. For example,

we’ll help you focus on design for manufacturing: not only in

industrialization, but earlier in innovation too. You’ll be sure of a

feasible design that can be manufactured in line with your business

goals.

We can help you progress rapidly through ‘make or buy’ decisions,

process flow design, building a supply chain, and sourcing the skills and

resources you need. You’ll obtain the results you want on cost, quality

and logistics, with a supply chain that supports your strategic direction.

Accelerate your operations to excellence

Improving operations is your priority? You want to see yields,

throughput, quality and reliability go up? Costs come down?

Our hands-on problem-solvers will often join your teams on the

ground where implementation happens. So you’ll rapidly see results.

For instance, your supply chain achieves better delivery performance

at lower costs. Or it is fundamentally re-shaped and optimized to

support rapid growth in your company.

Your entire operations become lean, with waste and inefficiency cut

out at every step. You can do more with less. Or your quality and

reliability increase sustainably, because you’ve eradicated the cause of

problems at their root.

The result may even be a complete overhaul to support increased

capacity, new technologies or as part of a global move. Working with

you, our people will help you make the right choices in complex

issues of strategy, insourcing/outsourcing and finance. So you’ll achieve

operational excellence that favorably impacts your bottom line.


Improved development productivity

Challenge

• Enable a European furniture manufacturer to reduce

time to market by applying lean principles in product

development

Where we helped

• Value stream mapping; introduction of lean and

creation of “kaizen” teams

• Re-structuring of the product development process

• Creation of a new, predictable “assembly instruction

process” that reduces overall project throughput

Result

• Shorter design cycles saving up to 15 man-weeks per

product, reducing supplier quotations by 50%, and

halving planned testing facilities

Smarter choices

Challenge

• Help a lighting manufacturer adapt its technology

development and operations to seize opportunities in

the rapidly growing LED market

Where we helped

• Development of new product building blocks and

technologies

• Creation of medium and long term roadmaps and

R&D programs

• Updates in technology development, supply chain,

purchasing and organization

Result

• “Box of bricks” architecture enabling 35% faster

development and 30% lower costs

Cost-effective industrialization

Challenge

• Support a specialist in healthcare devices in the cost-

effective industrialization of a new devices platform

Where we helped

• Creation of a multi-parameter cost system (Activity

Based Costing) for the product

• “Make or buy” decisions

• Selection of approved suppliers

Result

• Pre-pilot production established: 50% cost reduction,

key suppliers identified

Rapid ramp up

Challenge

• Enable a major player in industrial electronics products

to achieve a rapid ramp up in production and improve

shop floor activities at the same time

Where we helped

• Assessment of development and manufacturing

organization

• Recommendations for improvements and

implementation plan

• Enhancing relationship with key customer

Result

• 300% production ramp up in just 6 months, with

improved logistics performance

Delivering results


Lean supply chain for greater flexibility & lower costs

Challenge

• Help a major international manufacturer to define and

implement a comprehensive outsourcing strategy with a

selected partner, based on agreed way of working

Where we helped

• Identification of value-add per activity

• Assessment of labor suppliers, and trade-offs between

component and activity outsourcing

• Development of seamless, integrated way of working

• Cultural change and transformation from purchasing to

supply management

Result

• 10% cost reduction and higher customer satisfaction

Optimization from sales to order fulfillment

Challenge

• Improve end-to-end sales to order fulfillment performance

for a global home electronics manufacturer, including

setting up a completely new supply chain

Where we helped

• Improved forecasting accuracy from 25% to 49% in

3 months

• Reduction of inventory by 75% in 4 months

• Creation and testing of ERP and warehouse management

systems

• Design of new ways of working; hiring and training new

staff

Result

• A new, efficient supply chain, with high performance Sales

& Operations

Lean transforms factory performance

Challenge

• Improve the operational excellence of a major

manufacturing site

Where we helped

• Introduced lean practices in close cooperation with

management and shop floor

• Intensive training for management to be self-sufficient

in lean

• Establishment of “kaizen” teams on shop floor

• Entire new factory hall built based on lean principles

Result

• Gains of 20-30% in production efficiency, 40% in stock

reduction, and 35% in factory throughput


Many of the companies that call on us are based around physical

products, in development, production or both. But we also work

with customers in the service sectors, such as energy provision and

healthcare. Whatever the sector, they trust our professionals and the

know-how they bring from having worked in similar businesses or

similar situations.

Our people speak your language. They understand your pain and the

need for solutions that fit your unique opportunities and constraints.

Equally, they always consider the bigger picture.

What’s more, besides their individual expertise, they can call on 850

specialist colleagues in technology development, product development

and manufacturing. So they’ll bring leading-edge know-how, insights and

experience to the table. And while you’ll get a solution to your specific

problem, it will come with insights into the benefits for your business as

a whole.

So let’s get practical. If you want workable solutions that deliver

measurable results and you want them implemented quickly, call us –

Philips Industry Consulting, the hands-on problem solvers.

Solutions for your business


©2010 Koninklijke Philips Electronics N.V.All rights reserved.

Document order number: APT595-10-0012

In line with Philips’ commitment to sustainability, this brochure has been printed on environmentally friendly paper.

Philips Industry Consulting is part of Philips Applied Technologies

Contact us at the following addresses:

Philips Industry Consulting, Eindhoven Office, The Netherlands

Phone : +31 40 27 40827

Fax : +31 40 27 42828

e-mail : [email protected]

Philips Industry Consulting, InnoHub Espoo, Finland

Phone: +31 62293 8550

e-mail: [email protected]

Conclusion Consulting Industry (CCI), Utrecht, The Netherlands

Phone : +31 30 21 93800

E-mail : [email protected]

www.conclusion.nl/cci

Find out more at:

www.apptech.philips.com/industryconsulting

Philips Industry Consulting

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