Philip - National Multifamily Housing Council · Philip Altschuler Philip Altschuler assists...
Transcript of Philip - National Multifamily Housing Council · Philip Altschuler Philip Altschuler assists...
Philip Altschuler Philip Altschuler assists entrepreneurial organizations in driving revenue and profits through comprehensive talent management strategies. His strength is in creatively leveraging HR and technology innovations to improve the acquisition, development, and support of talent. As Gables' Senior Vice President of Human Resources and Learning & Development, Philip is integrating recruitment, performance management, and engagement programs into the organizations overall strategy. In addition, he directs a team that manages benefits, wellness education and incentives, and award winning 401(k) educational programs. With a reputation for high energy and strong results, Philip is passionate about coaching leaders on how to increase their effectiveness, leadership presence, and support of a healthy workforce. Committed to ongoing professional development, Philip is actively involved with the National Multi Housing Council, National Association of Real Estate Investments Trusts, the Society of Human Resource Management, and the International Coaching Federation. He has earned certifications in Leadership Coaching (Georgetown University) and Personal Branding. Philip holds a MBA from the University of Maryland and a Bachelor of Science from the University of Nevada, Las Vegas.
HUBACHER & AMES, PLLC ATTORNEYS
Matthew C. Ames is a member of the law firm of Hubacher & Ames. Mr. Ames specializes in cable and telecommunications law, representing private property owners and local governments in regulatory matters and contract negotiations involving access to rights-of-way and private buildings. Mr. Ames has represented a variety of public and private sector clients in FCC rulemakings. He has represented the interests of the real estate industry in a series of proceedings dealing with access to property, including the Over-the-Air Reception Devices, competitive networks, and exclusive access proceedings, and subsequent appeals. Mr. Ames was previously a founding partner of the Washington, D.C., firm of Miller & Van Eaton, and Acting General Counsel of the Office of National Drug Control Policy. He has a broad background in corporate, commercial, and contract law, and has participated in the drafting and negotiation of cable television system purchase agreements, software licenses, television production contracts, and a wide variety of other transactions. Before attending law school, Mr. Ames served in the United States Army. Mr. Ames is admitted to practice in Virginia and the District of Columbia, and received his law degree, cum laude, from Georgetown University Law Center in 1987, and his B.S. in 1980 from the College of William and Mary.
REAL ESTATE TELECOMMUNICATIONS
COUNSEL
ARTHUR S. HUBACHER MATTHEW C. AMES
11350 RANDOM HILLS ROAD
SUITE 800
FAIRFAX, VA 22030
TELEPHONE
703 279-6526
FACSIMILE
703 279-6536
[email protected] [email protected]
ARTHUR S. HUBACHER MATTHEW C. AMES
11350 RANDOM HILLS ROAD
SUITE 800
FAIRFAX, VA 22030
TELEPHONE
703 279-6526
FACSIMILE
703 279-6536
Rohit Anand AIA,NCARB
Rohit Anand brings a wealth of experience in leading the design of multi-family/residential development projects. Rohit’s experience includes the design of almost25,000 market rate, for-rent and for-sale, multifamily residential units. He counts among his clients many of the nation’s top multifamily residential developers including TCR/Mill Creek Residential Trust, UDR, Kettler, The Bozzuto Group, Avalon Bay, Home Properties and Wood Partners.
Mr. Anand and his team typically advise developers on product positioning and are adept at providing efficient construction systems that help to meet developers’ proforma. He and his team have won numerous awards for their work from NAHB chapters.
EducationMaster of ArchitectureVirginia Tech
Bachelor of ArchitectureIndian Institute of Technology
RegistrationLicensed Architect - MD, VA, DC, PA, NJ, NC, DE, WV
National Council of Architectural Registration Boards, NCARB
AffiliationsPanel Member: NAHB 50+ Symposium, NAHB Multi-Family Pillars Conference and “Big Builder 100,” MFE Judge and Panelist, NMHC Director and Panelist.
Member, American Institute of Architects
Principal
KTGYGroup,Inc.Architecture+Planning
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Multi-Family
Alexan 24Trammell Crow ResidentialArlington, VA4/5 wood frame split over podium with 217 units. Two levels underground garage parking. Town house units incorporated into the building footprint.
AlexanCarlyleTrammell Crow ResidentialAlexandria, VA5-Story, IIIA wood frame construction over 1.5 stories of below grade parking. 280 rental units with a density of 150 DU/AC.
AVAHStreetAvalon BayWashington, DC138 units, 6-story – 5-story of IIIA wood frame over IA podium. Two levels of below grade parking. 210 DU/AC.
SignalHillUDRWoodbridge, VASix buildings, 360 units in garden, podium and wrap buildings configured to address challenging site constraints. Site amenities include clubhouse with pool.
Mixed-Use
650N.GlebeCrimson PartnersArlington, VAMulti-family apartment building, 5-stories above a 1-story concrete podium, with a total of 163 apartment units and a three level, below grade parking structure for 167 cars.
BellDelRayWoodfield InvestmentsAlexandria, VA5-Story, IIIA wood frame, 276-unit luxury mixed-use; 3,500 SF retail and 357 above grade structured parking spaces.
CrystalCityKettlerArlington, VA11-story, 203-unit concrete frame high-rise apartment on a 3/4 acre site. Rooftop amenity with swimming pool and areas for exercise. Four-level underground garage with 181 space; .89/unit.
MallorySquareWoodfield InvestmentsRockville, MD Two-phase 680-unit, 55 DU/AC and 3,500 SF of retail space.Each 4-story wood frame phase is organized around interior open courtyards and a center street providing access to each building and parking garages for 950 vehicles.
Monroe Street MarketThe Bozzuto Group & Abdo DevelopmentWashington, DCUrban redevelopment adjacent to The Catholic University of America & Brookland Metro. 562 units and 50,000 SF of retail. Three buildings with below grade parking, including 18,000 SF of amenities, 27 artist studios and a 3,000 SF community arts building.
TheResidencesatArundelPreserveTownCenterEncore Development & Southern Management Corp.Hanover, MD242 unit, 6-story in Hambro Building System. Full amenities, 6,500 SF retail and 5 1/2 story parking garage which contains a central plant for the building and adjacent hotel.
ShadyGroveStationEYARockville, MD90-acre TOD mixed-use development featuring office, retail and residential space. Phase 1: 4 buildings, 1,100-units, 46,000 sq. ft. of retail, 1,700 above grade parking spaces.
SERGIO ASENSIO MANAGING DIRECTOR TOPLINE GROUP LLC Serge Asensio is managing director of Topline Group, a Sales & Marketing company specializing in customer data analysis. Founded in 1998, Topline Group helps Fortune 500 companies maximize their sales efforts by ensuring that the right resources are applied against the right customers, at the right time. Mr. Asensio and Topline Group have worked with Kraft, Nabisco, Gillette, Hershey Foods, and most of the major hotel companies in North America, helping them maximize their sales efforts. Prior to founding Topline Group, Mr. Asensio was Vice President of Sales Deployment & Analysis for Marriott International. His responsibilities spanned all full-service brands and all geographies.
Cheryl Barraco Sr. Director, Corporate and Investment Services Cheryl joined AvalonBay Communities in 1997, bringing over fifteen years of sales and marketing management experience to the multifamily industry. As Sr. Director of Corporate and Investment Services for AvalonBay Communities, Cheryl is responsible for developing all of AvalonBay’s telecommunications strategies and managing the successful execution of these projects. This includes the identification, due diligence, contract negotiation and selection of broadband, video, and voice providers. She also leads and coordinates ancillary-related projects between third-party service providers, AvalonBay’s construction department and AvalonBay’s property management to ensure a positive customer service experience and seamless deployment of all broadband capabilities for residents. She has a Bachelors of Science in Business Administration from the University of Missouri St. Louis, where she graduated Magna Cum Laude. Additionally, she holds a license for real estate in California. She resides in Lakeside, CA and is an avid horse enthusiast and the proud mother of a beautiful daughter, Kara.
Elizabeth (Betsy) Feigin Befus
General Counsel Betsy Feigin Befus is General Counsel,with principal responsibility for developing legal
strategies to advance organizational goals across NMHC’s functional areas. Betsy also has
primary responsibility for the Council’s amicus brief program and related legal advocacy
efforts, and heads NMHC’s Diversity Initiative. She leads key regulatory and legislative
priorities for NMHC and our Joint Legislative Program with the National Apartment
Association including telecommunications, labor, and employment issues impacting the
apartment industry. Prior to joining NMHC in 2001, Betsy served as Attorney Advisor with the
U.S. Department of Labor, where she drafted appellate decisions involving federal workers'
compensation matters issued by the Department. Betsy earned a Juris Doctorate from the
University of Iowa College of Law and holds a Bachelor of Arts degree in Political Science
from Colorado State University. She is a member of the District of Columbia and Colorado
Bars.
Greg Benson Senior Director ‐ Marketing Greystar Real Estate Partners Greg oversees Greystar’s national marketing efforts which include all facets of property marketing from lead generation, to resident retention and to tracking and analysis. Greg is also managing the company’s brand, as well as supporting corporate communications and media relations, client and investor relations and new business development. Prior to joining Greystar in 2011, Greg oversaw account services at Merrick Towle Communications, one of the largest advertising agencies serving the real estate industry. Greg’s experience includes the development of marketing campaigns for more than 200 real estate projects ranging from apartment lease‐ups, apartment repositioning/redevelopment, condominiums, planned communities, resort communities and for sale home communities. Mr. Benson is a graduate of Towson State University (B.S.).
Austin | Charlotte | Dallas | Fort Worth | Houston | New Orleans | San Antonio | The Woodlands | Washington, D.C.
WINSTEAD PC | ATTORNEYS
Cathryn Berryman is a shareholder in Winstead’s Intellectual Property Practice Group. Her practice focuses on domestic and international intellectual property licensing and transactional work for the following industries or areas:
� computer software and systems integration, procurement and outsourcing
� Internet and electronic commerce � privacy & security � trademarks and branding � domain name registrations and disputes � visual art, entertainment and multimedia (including representation of artists, game development, broadcasting, publishing and advertising companies) -
� hospitals, health care and medical device manufacturing � transportation and supply chain management � semiconductor chip manufacturing � banking and financial institutions � technology development and distribution (including master service agreement, professional services agreement, independent contractors, consultants, resellers, OEM, VARs, employees, inventors, and sales agents).
� consumer devices, software and related services � intellectual property aspects of corporate transactions and related litigation (including mergers and acquisitions, policies and procedures, due diligence and audits)
Cathryn has represented individuals and start-up, private and publicly traded technology companies in their efforts to obtain, protect and license their IP assets in the marketplace.
Co-author of the WinTech blog, which provides legal insight for start-up and established technology businesses.
Representative Experience
� Domestic and international intellectual property licensing and transactional work for a variety of industries and areas (see list above)
� Trademark consultation, filing and prosecution � Copyright consultation, filing and prosecution
Practices
Intellectual Property
Industries
Sports Business & Public Venues Industry Technology IndustryHealthcare Industry
Bar Admissions
Texas, 1991Alabama, 1992
Education
Vanderbilt Law School J.D., 1991
Ouachita Baptist University B.A., Political Science and History, 1988
Professional & Community Involvement
�American Bar Association �State Bar of Texas �Dallas Bar Association �Alabama State Bar �American Intellectual Property Law Association � International Trademark Association �Greater Dallas Chamber of Commerce �Texas Scottish Rite Hospital for Children �Dallas-Fort Worth Hospital Council Education and Research Foundation �Park Cities Baptist Church
Awards & Recognition
�Best Lawyers in America, 2012-2014 �Best Women Lawyers in Dallas, D Magazine, 2010 �Chambers & Partners USA Guide, 2010-2013
Cathryn A. BerrymanShareholder
500 Winstead Building2728 N. Harwood StreetDallas, Texas 75201214.745.5172 Direct214.745.5390 Fax
Douglas M. Bibby President
National Multi Housing Council
Douglas M. Bibby is President of the National Multi Housing Council (NMHC), a national organization of 1,000 member firms involved in the multifamily housing industry. Under his leadership NMHC represents the industry on Capitol Hill and before the regulatory agencies, promotes research and the exchange of information, and advocates for rental housing across a broad spectrum of issues. In his 12th year as head of the Council, Bibby has been honored by the publication Multi-Housing News as one of the most influential leaders in the industry through its “Dozen who make a Difference” award in 2003, 2004, 2005, and 2006. Prior to joining NMHC, Bibby spent 16 years as a senior officer of Fannie Mae, where he served on the company’s Management Committee throughout his tenure. He was part of the top management team that is credited with the remarkable turnaround at Fannie Mae in the book Good to Great.
Bibby began his career with the worldwide communications firm J. Walter Thompson where he served a variety of clients both domestically and internationally over his 12-year career with the company. At the time of his departure from J. Walter Thompson, he was Senior Vice President and General Manager of the firm’s Washington, D.C. operations. Bibby has been active in the non-profit community of Washington, D.C.for the past 25 years. He currently sits on four boards of directors.
Bibby graduated from Denison University with a B.A. degree and was honored with the university’s Alumni Citation Award in 2004. He also holds a Masters of Business Administration degree from the University of Texas at Austin.
© 2013 AT&T Intellectual Property. All rights reserved. AT&T, AT&T logo and all other marks contained herein are trademarks of AT&T Intellectual
Property and/or AT&T affiliated companies. Printed in U.S.A. 10/29/13
As a Vice President in Home Solutions,
Bob leads the Broadband Data and Voice Product Marketing Organization.
He is responsible for product
management, product strategy, revenue, volume, profitability and overall customer experience.
Bob is currently a Vice President in Home Solutions, leading the Broadband Data and Voice Product Marketing Organization. In
this role, he is responsible for AT&T’s wireline high speed Internet and voice
product management, product strategy, revenue, volume, profitability and overall customer experience.
Prior to his current position, Bob led AT&T’s
consumer broadband portfolio as the VP for Wireline Data in the Consumer Marketing Organization.
Earlier in his career, Bob held several
product marketing and sales roles for BellSouth’s wholesale and retail markets before the company merged with AT&T. He
has extensive experience across industries, including stints at McKinsey & Company,
where he served as an active member of
the firm’s corporate finance and sales and management practices; and General Electric Co., where he was a financial
manager and corporate auditor. A native of Pittsburgh, Pa., Bob earned a
bachelor’s degree in industrial management and mathematics, as well as an MBA with distinction, from Carnegie Mellon
University.
Today, Bob is an active member of the Atlanta community. He has recently served on Paideia School’s Annual Campaign, as
chairman of the Piedmont Park Conservancy’s Annual Campaign, as well as
on the Board of Directors of the Alliance Theatre, a division of the Woodruff Arts Center. He enjoys scuba diving, exercise
and international travel.
Bob Bickerstaff Vice President – Home Solutions
2180 Lake Blvd. NE, D242, Atlanta, GA 30319
LISA BODELL Founder and CEO of futurethink
Lisa Bodell is the founder and CEO of futurethink, an internationally recognized innovation research and training firm that helps businesses embrace change and become world-class innovators. Bodell founded futurethink on the premise that everyone has the power to innovate—they just need to know how. futurethink has spent years working with hundreds of leading innovators to create the largest catalog of innovation research and tools in the world and the most in-depth training curricula on innovation anywhere. Bodell’s presentations pull from this expertise and are energetic, inspirational, and aspirational. She is highly interactive with her audience and shows, rather than tells, her audience how to look at innovation with stories and exercises. This experiential approach makes the presentation more engaging, fun, and memorable. She focuses on learning how to innovate even within heavy financial or organizational constraints and shifting an organization’s mindset so it can get “unblocked.” She offers both stories and a framework for innovating and can customize the ratio toward the preferences and learning style of her audience (whether the group is more creative or systematic and logical). Her anecdotes demonstrate practical applications of her insight. Bodell takes examples from companies like those in her audience and shares the innovative actions that led to positive change and measurable results. She rallys people around actionable takeaways, the “little bigs,” as she calls them. Globally-Recognized Innovator. Bodell is globally-recognized as a leader and pioneer in the field of futuring and innovation—creating a unique approach to an otherwise complicated topic. She created the widely-adopted SIPC Innovation Framework (Strategy, Ideas, Process, Climate), which she uses during presentations and has helped innovators around the world easily embrace innovation, providing a clear method that breaks innovation down into manageable parts. Bodell is also a seasoned futurist, teacher, and entrepreneur who has built three successful businesses. She began her career at Leo Burnett in Chicago, where she developed her appetite for marrying strategically-driven ideas with forward-thinking themes. She went on to start her own strategic planning firm, Strategic InSites, and then marketing and branding firm, Harvest Partners, before focusing solely on the innovation space with her latest venture—futurethink. Respected Authority and Author. A respected thought leader, Bodell has appeared on FOX News and in publications such as Crain’s, Businessweek, the New York Times, WIRED, Investor’s Business Daily, Successful Meetings, Harvard Business Review, and The Futurist. She is also the author of Success Simplified and Kill the Company: End the Status Quo, Start an Innovation Revolution. Kill The Company explains how the structures put into place to help businesses grow are actually holding them back and suggests simplifying by getting rid of things first rather than continually building on what does not work. Bodell currently serves as an advisor on the boards of the Institute of Direct Marketing in London, the Association of Professional Futurists, and the prestigious Institute for Triple Helix Innovation think tank, the only innovation initiative of its kind within the U.S. She has also taught marketing and creativity at American University. Updated WMS 8/12
www.laramargroup.com
S E N I O R V I C E P R E S I D E N T – A S S E T M A N A G E M E N T & B U S I N E S S D E V E L O P M E N T
Steve Boyack Steve Boyack is responsible for oversight of Laramar’s asset management department and new business development activities. In his role as head of asset management, he is responsible for portfolio performance, financial reporting and investor relations. He creates business plans outlining the operational goals for each asset and ensures that all properties are tracking with their annual business plans. He works closely with investors to communicate asset and portfolio performance. In his role as head of business development, Mr. Boyack focuses both on launching and expanding business initiatives, as well as growing Laramar’s relationships with institutional investors. Previously, Mr. Boyack served for four years as Laramar’s San Francisco Bay Area regional manager. Prior to Laramar, Mr. Boyack was a general manager with Draper and Kramer where he oversaw a Class A luxury high-rise development on the Chicago lakefront. Prior to Draper and Kramer, Mr. Boyack was a property manager with RMK Management Company where he was responsible for a real estate portfolio consisting of high-rise, garden-style and retail located in Chicago and its suburbs. Mr. Boyack has served on the board of directors of the Institute of Real Estate Management (IREM) and is a Certified Property Manager (CPM). He is also on the board of NMHC’s Sustainability Subcommittee. Mr. Boyack has a B.S. degree in economics, with a double emphasis in math and psychology from the University of Iowa.
Richard Brennan Brennan is the Senior Vice President of IT at Aimco, responsible for managing all aspects of Information Technology including operations, support, and development. In his role, he is the face of IT to the entire organization from field operations to the Board of Directors. He is recognized for having a strong strategic mind with a bias towards execution. Holding leadership roles in global powerhouses such as United Parcel Service and First Data Corporation, Brennan has tackled challenging initiatives in Europe, the US, and South America. Projects spanning new product development, product and platform rationalization, enterprise-wide application deployment, M&A, and developing and managing outsourced organizations. Presently at Aimco he is in the midst of re-implementing an outsourcing strategy and new technology operating model where the entire application and infrastructure components are outsourced to 3rd Party Providers. An experienced executive with the ability to tie business and technology together and deliver strategies focused on profitability and efficiency, Brennan has consistently delivered value to the organizations where he has worked. Brennan graduated from Montclair State University in NJ with a BS Computer Science and received his MBA from Emory University Goizueta Business School in Atlanta, GA graduating with honors. During his infrequent down time he enjoys spending time with his wife and two teenage sons in Colorado’s beautiful outdoors. He is a passionate fly-fisherman and while the fish have nothing to fear, he enjoys searching for the ever elusive trout in Colorado’s mountain streams and lakes.
David B. Cardwell Vice President of Capital Markets National Multi Housing Council
David B. Cardwell is Vice President of Capital Markets with principal responsibility for
multifamily finance, investment, and real estate development issues. He also supports
NMHC activities associated with workforce housing and investment activities. In 2002, Mr.
Cardwell established the multifamily information and transactions standards (MITS), a
NMHC-led industry data standards effort. Apartment owners and property management firms,
as well as technology-based service providers to the multifamily industry use the MITS data
standard extensively. Before joining the Joint Legislative Staff, he was Senior Manager for
Product Development at Freddie Mac, where he developed and implemented new multifamily
mortgage products. Other positions at Freddie Mac include Manager of Loan Production and
Product Development and Manager of the Community Development Investment Group. Prior
to joining Freddie Mac, Cardwell served in the Office of Affordable Housing Programs at the
U.S. Department of Housing and Urban Development, as Director of Business and
Redevelopment Activities for Trammell Crow Residential, and as Economic Development
Director for the city of Falls Church, VA. He holds a Masters degree in City and Regional
Planning from the University of Virginia and a Bachelor of Arts degree from the University of
Maryland.
Biography - Catherine Carraway
Catherine Carraway is First Vice President of Human Resources Operations for Equity Residential. Equity Residential is an S&P 500 company focused on the acquisition, development and management of high-quality apartment properties in top U.S. growth markets. Equity Residential has 3,600 employees and owns or has investments in 389 properties in top U.S. growth markets. As the head of HR Operations, Carraway is responsible for company-wide development and management of compensation and benefits programs including health and welfare plans, 401(k) and executive retirement plans, equity award and employee share purchase plans, base and variable pay as well as HR information systems. She is also the facilitator and a member of Equity Residential’s 401(k) and Supplemental Executive Retirement Plan Investment Committee. Since joining Equity in 2001, Carraway developed a successful total rewards strategy and program that is aligned with the business strategy to attract and retain a talented workforce. She has developed base and variable pay structures, strategies to control health care benefit costs, a culture of Total Wellbeing and accountability, and support for enterprise-wide standards, sustainability and risk management. Most recently, she developed the technology strategy to bring on 700 new employees from a $9 billion portfolio acquisition, including new-hire process automation, benefits enrollment, compensation integration and position management. Before joining Equity, Carraway was Director of Human Resources at an international consumer credit information company. Carraway serves as the Vice President of the Board of Directors for Connections for Abused Women and their Children (CAWC.org).
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DARIEN L. CRIMMIN VICE PRESIDENT OF ENERGY AND SUSTAINABILITY 6 Faneuil Hall Marketplace · Boston, Massachusetts 02109
Darien L. Crimmin has worked in the business of sustainability for more than 10 years. As Vice President of Energy and Sustainability for WinnCompanies, he is responsible for managing a range of energy efficiency projects and sustainability programs across Winn’s residential portfolio. Through Mr. Crimmin’s leadership, Winn has partnered with numerous local, state and federal agencies to reduce energy costs and promote investments in sustainability. Recent greening efforts include the installation of more than a megawatt of solar photovoltaic, numerous HVAC and insulation upgrades, water conservation improvements, and extensive training for Winn management and maintenance staff. Through Mr. Crimmin’s support, WinnDevelopment undertook the nation’s largest “Deep Energy Retrofit” project and has been awarded multiple LEED Platinum Certifications. Prior to joining WinnDevelopment in 2009, Mr. Crimmin was responsible for managing Harvard University’s Office for Sustainability Green Building Services. Among his other accomplishments, Mr. Crimmin helped develop Harvard’s largest solar hot water installation, designed training modules for Harvard University’s Operations Services, and created utility measurement tools to track energy performance across the University. In addition, Mr. Crimmin was a teaching fellow at Harvard University’s Extension School for Green Buildings: Design, Construction, and Operations. Mr. Crimmin actively engages with many Boston-area energy and sustainability organizations, including LEAN (Low-Income Energy Affordability Network), the Massachusetts Chapter of the U.S. Green Building Council, and NESEA (the Northeast Sustainable Energy Association). Nationally, Mr. Crimmin is affiliated with the U.S. Green Building Council, NH&RA’s Council for Environmentally Friendly Housing, and is a Senior Fellow at the Environmental Leadership Program. Mr. Crimmin holds a Master’s degree from Tufts University in Urban and Environmental Planning and Policy. Sustainability Indicators has been a major academic focus of Mr. Crimmin. In 2005, he authored a thesis entitled: Community Participation in the Process to Develop Sustainability Indicators”, which is available upon request. Mr. Crimmin also holds a Bachelor of Science degree from the University of Vermont, focused on Environmental Science, Ecological Design, and Community Economic Development.
Name: Lisa Critchley, SPHR
Company: Home Properties
Title: Senior Vice President Human Resources
Career History: Lisa’s career spans over 20 years in leadership roles in the human resources profession. She joined Home Properties in 2007 as the Senior Vice President of Human Resources. Prior to joining Home Properties, she held senior human resources positions with Bausch & Lomb, ALSTOM Signaling Inc., Harris RF Communications, Hansford Manufacturing, Nothnalge Realtors and the William E. Simon School of Business Administration. Lisa is a certified Senior Professional in Human Resources, SPHR.
Education: MBA, Rochester Institute of Technology with concentrations in Human Resources and International Business and a Bachelor of Arts, St. John Fisher College, major in Communication/Journalism and minor in business management.
Board & Volunteer Work: Flower City Habitat for Humanity, Board Chair; Sojourner House and a volunteer reader for School 22, Spino Reading Program.
Favorite Quote: “Go confidently in the direction of your dreams. Live the life you have imagined”, Henry David Thoreau
Hobbies: Gardening, Asian brush painting, kayaking, gourmet cooking, reading
Home Properties is a publicly traded multifamily real estate investment trust (REIT) that owns, operates, develops, acquires and rehabilitates apartment communities primarily in selected Northeast and Mid-Atlantic markets. An S&P 400 Company, Home Properties owns and operates 127 communities containing 44,232 apartment units. For more information, visit Home Properties’ website at www.homeproperties.com.
Terry Danner, CPM ® - Chief Executive Officer
Terry Danner, in partnership with Christy Freeland, established Riverstone Residential Group in
2006 through a buyout of Trammell Crow Residential Services. Today, he holds responsibility
for providing strategic leadership and operational oversight to Riverstone and its affiliated U.S.
companies. Terry also serves as the primary liaison to the company’s board of directors and its
principal shareholders. He maintains an office at the company’s Dallas headquarters, and travels
extensively throughout the company’s portfolio of managed properties and regional offices. Terry,
who formerly served as president of Riverstone, holds expertise that is instrumental in guiding the
company’s overall strategic direction, and in ensuring that Riverstone remains at the forefront of
practices designed to meet client goals and maximize asset performance.
Terry has worked in the property management industry since 1989. He formerly served as chief
operating officer at Trammell Crow Residential Services. In addition, he previously occupied the
roles of regional manager and vice president at Summit Properties.
Terry currently serves as a member of the NAA/National Multi-Housing Council joint legislative
committee. He graduated from Georgia Tech with high honors, earning a bachelor of science
degree in chemical engineering. He also holds a master of business administration degree from
the University of North Carolina at Chapel Hill.
CORPORATE HEADQUARTERS
1201 Elm Street | Suite 1600 | Dallas | Texas 75270 | 214.965.6000
www.RiverstoneRes.comFacebook.com/RiverstoneResidential
Twitter.com/RiverstoneResPinterest.com/RiverstoneRes
Jeanne McGlynn Delgado Vice President, Business Operations & Risk Management Policy
National Multi Housing Council Jeanne McGlynn Delgado is Vice President, Business Operations and Risk Management
Policy, with principal responsibility for fair housing, bankruptcy, credit reporting, debt
collection, and other property management issues. Prior to joining NMHC, Jeanne spent the
previous 18 years at the National Association of Realtors where she was the Manager,
Regulatory and Industry Relations with responsibility on issues such as RESPA, Do-Not-
Call/Fax, CAN SPAM, Tort Reform, U.S. Patriot Act, and others. She also served in the
capacity of Senior Policy Representative and Managing Director in the Government Affairs
Division of NAR during her tenure. She focused on the associations’ Fair Housing Program
and other business issues that affected the membership. Jeanne has a Bachelor of Arts
degree in Business Management from the Catholic University of America, Washington, D.C.
Biography Michael R. Donahue Michael Donahue has twenty-five years of successful senior
executive hospitality management experience in strategic sales, data based marketing, electronic distribution, CRM, branding, and e-commerce initiatives.
Currently he serves as the Senior Director of Sales Strategies for Hilton Worldwide, with a focus on initiatives for the key owned and managed portfolio of properties. While with Hilton, he has also served as Executive Director of Marketing with luxury resorts in both Hawaii and California.
Previous to this, Michael was Vice President of Marketing for the Resort Properties Division of The Irvine Company, a luxury resort, club, marina, and real estate development firm.
Formerly he was also President and Co-Founder of Clairvoyix, a customer marketing technology company that provides web based CRM applications to the hospitality industry. Additionally has also served as the CMO for Pegasus Solutions, the hotel industry leader in electronic distribution services, and also as VP of Marketing of KSL Resorts, an industry leader in mega luxury hotels and resorts.
A frequent speaker at industry events, Michael has also served on the Board of Directors of the Hospitality Sales and Marketing Association International {HSMAI} as well as on the Marketing Steering Committee of the American Hospitality and Lodging Association {AH&LA}.
Kimberly DutySenior Vice President of Public Affairs and Industry Initiatives
National Multi Housing CouncilAs Senior Vice President of Public Affairs and Industry Initiatives, Kim haslead responsibility for developing and implementing a comprehensivestrategic communications program for the Council.She oversees and directs three broad initiatives: NMHC's memberinformation/content strategy, including digital/web communications; publicaffairs and public relations; and special industry initiatives.Prior to joining NMHC, Kim served as Assistant Director of the NationalAssociation of Home Builders' Multifamily Council where she managed theCouncil's legislative and regulatory issues and directed the group'scommunications and public relations program.She holds a Bachelor of Arts degree (Phi Beta Kappa) in International Relations from The Collegeof William & Mary, and she spent 18 months working at the Berlin, Germany Public Affairs Officeduring the fall of the Berlin wall. Kim also holds a Masters in Public Policy from GeorgetownUniversity.202/[email protected]: www.linkedin.com/in/kimduty/Twitter: @kdutyNMHC
BRE Properties, Inc Mary Finley 525 Market Street, 4th fl. Director of Risk and Legal Affairs San Francisco, CA 94105
Telephone 415.445.6530 Facsimile 415.445.6505
Mary Finley is the Director of Risk and Legal Affairs, she provides support to the BRE Properties, Inc.’s (“BRE”) General Counsel and in the areas of corporate maintenance, property transactions, security transactions and compliance, Board matters, risk issues, manages claims and outside litigation cases. She also serves as BRE’s assistant corporate secretary. Prior to joining BRE in 2009, Mary worked in the legal industry for over 30 years in law firms such as Pillsbury Winthrop Shaw Pittman LLP as Client Development Manager and Wilson Sonsini Goodrich & Rosati LLP as a Corporate Securities Paralegal, in house at Grubb & Ellis and as a placement professional. She was a professional chef for 5 years at Flea Street Café and Chez TJ. Since 2003 Mary has volunteered at the Presidio Community Y in San Francisco, is a member of the Board of Managers since 2007 and chaired the Board from 2008-09. She was the proud recipient of the Presidio Community Y’s Volunteer of the Year award in 2010. Mary studied Economics at University of California at Berkeley. Mary resides in San Francisco with her family and English bulldog Buck.
Patrick Fulcher is the Vice President of Human Resources for the Pinnacle Family of Companies. As a
member of the senior executive team, Patrick oversees all areas of the Human Resources function for
Pinnacle, which includes talent management, recruitment, people development, employee relations,
recognition, organizational design and change.
Patrick began career with Target Stores over 16 years ago in store Human Resources operations and has
served in a variety of senior human resources positions. Prior to joining Pinnacle in March 2010, he
served as Director of Human Resources for Lane Company based in Atlanta, Georgia, where he was
responsible for developing and implementing Human Resources services for over 1,200 employees
throughout the southeast.
Patrick has been a featured panelist with the National Multihousing Council’s HR Forum as well as a
recent MultiHousing World conference. He is also been a frequent guest instructor in the Property
Management degree programs at the University of Georgia and Georgia Tech in association with the
Georgia Apartment Industry Education Foundation (GAIEF).
Patrick is a certified Professional in Human Resources (PHR) and is an active member of the Society for
Human Resources Management (SHRM) and the Greater Orlando Society for Human Resource
Management (GOSHRM).
Patrick is a native of Atlanta, Georgia and was relocated to Orlando, Florida in November 2006.
Equity Residential
2 North Riverside Plaza
Suite 400
Chicago, IL 60606
312-928-1286
EquityApartments.com
Tyler Goff Assistant Vice President, Risk Management Tyler is the Assistant Vice President of Risk Management for Equity Residential, an S&P 500 company with nearly 400 properties in 15 plus States. He is directly responsible for property and liability claims under large retention programs, executive risk renewals, Equity’s captive insurance company and managing Equity’s actuarial relationship. Tyler assists with the main property and casualty placements with TIV’s over $16 billion, 3,400 employees and 110,000 units. Tyler has been a risk manager for 18 years. His main focus has been on real estate, including large commercial portfolios and his current position at one of the largest residential owner/manager in the country. Tyler holds a bachelor degree in Risk Management from The Ohio State University, a law degree from Capital University and the Associate in Risk Management (ARM) designation from the Insurance Institute of America. He also served as President of the Central Ohio RIMS chapter from 2000-2002.
Rick L. Graf – President and CEO
Rick Graf, President and CEO of Pinnacle, directs all day-to-day operations from the Dallas office. He will also guide the development of the company’s vision and corporate culture. Rick assumed the role of President September 1, 2008. The Chief Executive Officer title was added January 1, 2013.
Rick had served as Central Region President since 1998, when Pinnacle combined its South Central and Midwest regions into a single larger Central Region.
When Rick joined Pinnacle in August 1996, he brought valuable experience managing real estate assets for major institutional clients with assets in multi-state locations. Rick began his real estate career in the Midwest more than 35 years ago.
Rick is a Past President of the Apartment Association of Greater Dallas (AAGD) and the Texas Apartment Association (TAA). Rick is active in the Institute of Real Estate Management (IREM) and the National Apartment Association. Rick is on the Board of Directors of the National Multi-Housing Council (NMHC).
5055 Keller Springs Road | Suite 400 | Addison, TX | 75001 PinnacleFamily.com office 214.891.1402 fax 214.890.8210
Sara Scarborough Graham As Dolben’s head of marketing, Sara directs both corporate and property-level marketing efforts for more than 12,000 residential units throughout New England and the Mid-Atlantic. Her responsibilities include brand management, evaluating and implementing new media and marketing technologies, new business development, and overseeing property enhancements. Additionally, she is responsible for designing and executing leasing-based training programs for property employees. Sara brings more than a decade of real estate marketing experience to Dolben, with previous roles including oversight of integrated marketing, public relations, and branding efforts for real estate investors/developers, real estate services companies, and commercial mortgage firms. Sara earned a BA from Colby College and an MA in Integrated Marketing Communication from Emerson College. She serves on the Marketing & Brand Management Committee of the National Multi-Housing Council, and served on the board of directors of AMA Boston for three consecutive terms. Since joining Dolben, Sara has spoken at several national industry conferences, including the National Apartment Association's Education Conference and Exposition, the National Multi-Housing Council's Apartment Operations and Technology Conference (OpTech) and the Apartment Internet Marketing Conference (AIM). Contact information: [email protected] 781.404.4249 @sarasgraham
Peggy Hale Vice President of Sales, Marketing and Training Morgan Properties Peggy Hale is the Vice President of Sales, Marketing & Training for Morgan Properties. She currently oversees lead management, sales conversion, web and mobile marketing, social media strategy, acquisition marketing, SEO & SEM and employee performance development of 700 employees at over 100 sites. She led the marketing strategy and execution of assimilating a one‐time acquisition of 86 communities into the Morgan Properties brand. She also implemented an integrated social networking strategy to build communications with residents & prospects, increase branding and build value. Recently, she implemented a new reputation management improvement program along with comprehensive resident satisfaction survey platform across the portfolio. She believes that her vendors are truly “vendor‐partners”. She strives to maximize value, profitability and efficiency for both parties to ensure a smooth and lasting partnership. She has spoken at national venues including the National Safety Council, Online Learning, Apartment Internet Marketing "AIM", Apartments.com Training Series, IREM and The Yardi Users Conference. She is an NALP & CAM instructor for MMHA & AAGP, a member of ApartmentRatings.com Advisory Board & a member of NMHC’s Marketing and Brand Management Committee. She has over 13 years experience in the multifamily industry.
Rick Haughey Vice President, Industry Technology Initiatives
National Multi Housing Council Rick Haughey is Vice President of Industry Technology Initiatives, with responsibility for
directing NMHC's new Operations and Technology Initiative, where he will expand the
strategic business and industry information the Council provides, covering a broad range of
apartment operations issues. Prior to joining NMHC, Rick spent many years at the Urban
Land Institute, where he was Director of Multifamily Development. There, he authored six
editions of ULI’s Dollars and Cents of Multifamily Housing. He was also the author of the joint
NMHC-ULI Getting Density Right: Tools for Vibrant Compact Development booklet. Rick also
served as Senior Fellow at the National Housing Conference, where he focused on
multifamily issues. Rick holds a Master of Science in Real Estate from Johns Hopkins
University and a Bachelor of Arts in Urban Planning from the University of Maryland.
Janet Hazan Prometheus Real Estate Group
Janet Hazen is the Director of Marketing at Prometheus Real Estate Group, where she
is responsible for Online and Offline Marketing initiatives, including website
development, interactive media, social media, reputation, graphic design and branding.
Prior to joining Prometheus, Ms. Hazen was a Regional Director of Marketing for UDR,
Director of Sales & Marketing for Stellar Management and spent 16 years in sales,
marketing and operations in the Health Club Industry. Of her many business passions,
Lead Generation/Management and Sales Training top the list. Janet holds a Master of
Public Health from New York University and a Bachelor of Science in Physiology from
the UC Davis. You can connect with Janet on LinkedIn at
http://www.linkedin.com/in/janethazen/
Jennifer Hill Community Manager, Gables Villa Rosa
I am first and foremost a wife and mother of two amazing children. I am from Fort Worth,
Texas and currently reside locally in Lewisville, Texas. I graduated from the University of North
Texas in Spring 1998 with a Bachelor’s in Rehabilitation Studies. Shortly after college I held
various positions including physical therapy technician, waitress, and then IT recruiter for a
short time. After some soul searching, I started my career in February 2002 as a Leasing
Consultant with Lincoln Property Company. It was a perfect fit. I was promoted to Assistant
Manager and then Community Manager quickly during my five years with the company. My
property sold and I worked for a smaller company based out of Virginia for about a
year. During that time, I was seeking a better fit for me as a Community Manager and that
offered opportunities to grow and I found Gables Residential. My career path with Gables has
been an amazing ride so far.
Community Manager – Gables Knoxbridge/Saltillo – Sept 2008 – April 2010 Community Manager – Gables Republic Tower – April 2010 – October 2011 Community Manager – Gables Villa Rosa – October 2011 to current
Ballston Tower, 671 N. Glebe Road, Suite 800, Arlington, VA 22203 Tel (703) 329-6300
Karen Hollinger Vice President - Corporate Initiatives Karen Hollinger is Vice President, Corporate Initiatives, of AvalonBay Communities, Inc. and is responsible for leading, coordinating, and monitoring corporate and business unit initiatives. Prior to this position, Ms. Hollinger has led several functions and departments at AvalonBay, most recently as VP of Information Services where she was responsible for all applications, infrastructure and IT strategy for the organization. Ms. Hollinger also spent several years as a VP, National Operations with responsibility for creating the Customer Care Center in Virginia Beach, VA, a shared services center focused on back-office financial and customer service functions. Ms. Hollinger joined the organization in 2001 as a Director in our Human Resources Department and progressed to Senior Director with oversight of the payroll, HR systems, compensation, benefits and employee relations departments. Prior to joining AvalonBay, Ms. Hollinger was a Director at a consultancy specializing in PeopleSoft system implementations from 1998 to 2001. Prior to this, Ms. Hollinger held several senior management positions at KPMG from 1992 to 1998, with a consultancy focused on accounting systems and IT strategy with clients in the US and in developing countries. As part of this position, Ms. Hollinger started and led KPMG's IT consulting practice in Beijing, China for 2 years. Ms. Hollinger received her undergraduate degree in Finance from The College of William & Mary, graduating with Beta Gamma Sigma honors. Ms. Hollinger has also received accreditation as a Senior Professional of Human Resources (SPHR).
HUBACHER & AMES, PLLC
Arthur S. Hubacher
Attorney
Member: District of Columbia bar, Virginia bar [email protected]
Arthur S. Hubacher is the managing member and co-founder of Hubacher & Ames, PLLC, a law firm established to focus on telecommunications and technology issues for the real estate industry. Mr. Hubacher assists developers, owners and managers of residential and commercial multi-unit properties, REITs, condominium developers, single family developers, condominium associations, and homeowners associations in a wide range of technology and telecommunications matters. On behalf of his clients, Mr. Hubacher has negotiated and drafted a significant number of local and national service contracts, marketing agreements, and right of entry documents with the nation’s largest cable, telephone, and Internet companies. He also drafts and negotiates rooftop antenna agreements and site licenses with wireless companies that help his real estate clients maximize the financial value of their assets.
Mr Hubacher also assists his real estate clients in the following areas: telecommunications planning; ancillary service strategy; dispute resolution and litigation counseling pertaining to telecommunications matters; inside wiring disputes; easement and license drafting and analysis; mandatory access issues and other "access to premises" disputes; analysis of telecommunications industry trends, mergers and acquisitions; and the impact of existing and proposed federal and state telecommunications policies, laws and regulations on the multi housing industry.
Mr. Hubacher helps his real estate clients benefit from constant changes and increasing competition in the telecommunications industry.
HUBACHERAMES.COM
ARTHUR S. HUBACHER MATTHEW C. AMES
11350 RANDOM HILLS ROAD
SUITE 800
FAIRFAX, VA 22030
TELEPHONE
703 279-6535
FACSIMILE
703 279-6536
Rachel Johnson
Chief Information Officer As the Chief Information Officer, Rachel Johnson manages enterprise technology, business intelligence and business process functions within NRP. This includes managing the day-to-day operations of the Information Technology department and providing strategic direction to divisional leaders and owners. Rachel joined The NRP Group in 2010 as Director of Asset Management. In that role she managed accounting and analytical teams that report the financial performance of a portfolio of over 12,000 multifamily units located throughout 13 states.
Highlighted Experience Rachel has a career spanning 17 years in both financial accounting and in software development and technology. Prior to joining the NRP Group, Rachel worked at Amtrust Bank for 9 years where she spent the beginning of her career as the Technology Line of Business Director for the mortgage and real estate lending business divisions, and the second-half of her career with Amtrust Bank as a Vice President, directing the financial accounting and loan servicing operations of the Commercial Construction Real Estate Lending Division. Rachel started her career as a Staff Accountant for Ernst and Young. She also worked as a consultant developing custom software applications for financial and accounting divisions at various businesses ranging from consumer products to insurance and real estate. Rachel graduated from Miami University in Oxford, Ohio with a Bachelor of Science in Accountancy and a Minor in Management Information Systems.
Harry J. Kelly
Partner
401 9th Street, NW, Suite 900 • Washington, DC 20004
Phone: 202-585-8712 • Fax: 866-947-3557
E-mail: [email protected]
Website: www.nixonpeabody.com
Practice Affordable Housing
Government Contracts
Real Estate
Experience Harry Kelly’s practice focuses on transactional and litigation aspects of affordable and
market rate housing, government contracts, environmental, financial institutions, and
bankruptcy law. He counsels owners of firms—particularly those active in real estate and
housing—with respect to issues related to the operations of their businesses.
Harry represents clients in disputes with federal agencies, resolution of contractual issues
with public and private entities, compliance with antidiscrimination and environmental
laws, and advice on financial matters, including bankruptcy. He practices before federal
and state courts (including the Court of Federal Claims), boards of contract appeal, and
agency administrative panels, among other bodies. Harry has written and lectured widely
on matters such as antidiscrimination laws (including the Fair Housing Act, Section 504
of the Fair Housing Act, and the Americans with Disabilities Act), security and
management issues (including the impact of the USA PATRIOT Act on the operation
of commercial and residential properties), and administrative enforcement matters.
Harry serves as the Washington representative of the firm’s recruiting committee.
Admissions Admitted to practice in the District of Columbia, Massachusetts, and Texas.
Education Boston University School of Law, J.D.
Harvard University, Kennedy School of Government, M.C.R.P.
Williams College, B.A.
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Colleen Kittell Senior Manager, Integrated Marketing BRE Properties, Inc. Colleen Kittell, Senior Manager, Integrated Marketing of BRE Properties Inc., has an extensive track record of public relations and marketing excellence in the retail and real estate industries. She has ten years of experience working on both the agency and client side across major markets including New York, Washington, DC, San Francisco and Los Angeles. At BRE, she is responsible for creating effective strategic marketing and branding programs including media selection and analysis, budget development, advertising, public relations and promotional campaigns. She also oversees and supervises SEM, social media, web and mobile strategies. Prior to joining BRE, Colleen was with The Bozzuto Group and oversaw all marketing efforts for some of the most prominent luxury apartment building in the Washington, DC region. Former experience includes, Caruso Development, Paul Wilmot Communications (Fleishman Hillard), Calvin Klein, Monique Lhuillier, Thomas Pink, Cosabella, and The May Company. Colleen received her BA in Liberal Arts from The University of Virginia and her Masters in Integrated Marketing and Corporate Communications, with a focus in Digital from Georgetown University.
225 N. E. Mizner Blvd. Suite 400 Boca Raton, FL 33432
561-997-9700
Robert D. Lamb - Vice President, Information Technology 225 N. E. Mizner Blvd Suite 400 Boca Raton, FL 33432 561.997.9700 [email protected]
Robert D. Lamb is Vice President of Information Technology. Since joining the company in 2000, Bob has managed the implementation of state of the art enterprise systems for accounting, job cost, HR/payroll, budgeting, business intelligence, document imaging and property management. He oversees the company’s technology infrastructure, including enterprise information systems, telephony, and wide area network connectivity at seven corporate offices and over 140 apartment communities throughout the country. Prior to joining Gables, Bob managed technology for Mrs. Smith’s Bakeries and was a Senior Project Engineer with GE Capital. Additional experience includes the management of a Central Florida property management company and he has also held real-estate broker’s licenses in Florida and Georgia.
Eileen Lee Vice President, Energy and Environmental Policy
National Multi Housing Council Eileen C. Lee, Ph.D., is Vice President for Energy and Environmental Policy, with
responsibility for representing the interests of the multifamily industry before Congress and
federal agencies. Prior to joining the Council, Eileen served as Staff Director of the
Environment Subcommittee of the House Committee on Science. She holds a Bachelor of
Science and Masters of Science degrees from Villanova University and received a Ph.D. in
microbiology from The Catholic University of America.
VIRGINIA LOVE VP, Leasing and Marketing (information on Preliminary Agenda is incorrect) Waterton Residential Virginia Love began her property management career as a leasing consultant in 1991 for Trammell Crow making $5.15 per hour, a 20% housing discount, and an average $17.50 per lease. Currently she is the Vice President, Leasing and Marketing for Waterton Residential, a Chicago, IL based property management firm with over 20,000 apartment homes in a variety of markets. Virginia is responsible for the national and site level marketing, branding, promotion, and training programs as well as technology and operations systems to maximize the communities’ performance. She has presented countless leasing, marketing, and operational speaking engagements and training sessions at the local, state, and national level. Virginia lives in Atlanta, GA, serves on the Atlanta Apartment Association Board of Directors as 2011 Past President, Lyceum Chairperson, Communications Committee Chairperson, Technology Task Force Chairperson, and on the GAIEF and Community Service Committees. A board member of the Georgia Apartment Association and a NAA Lyceum Graduate, Virginia is active in the multifamily industry on a local, state, and national level. She serves on the PSI Entrata Advisory Committee, Multi Family Social Media Advisory Board, NMHC Marketing and Brand Management Subcommittee, Real Page Contact Center Subcommittee, NAAEI Leadership Program Advisory, and NAA Lease Advisory and Membership Committees.
Shawn Mahoney Shawn Mahoney is Vice President and Chief Information Officer of Windsor Communities and GID. Mr. Mahoney oversees GID’s strategic technology planning, has primary responsibility for the management of the MIS group, and works closely with Windsor’s Operations Group on internet and marketing initiatives. Mr. Mahoney joined GID in 2000, and worked previously as CIO at AEW Capital Management and as a financial services industry consultant. Mr. Mahoney graduated from Washington University in St. Louis, Missouri with a BS Degree in Business Administration (Finance).
Josh McDonald Director of Marketing Holland Partner Group Josh McDonald is directly responsible for all aspects of marketing at Holland Partner Group, providing strategic marketing direction for each of Holland Partner Group’s five integrated companies. With over 15 years of diverse marketing experience, Josh has an extensive background and knowledge in ecommerce, product differentiation, branding and generational marketing. His attention to detail and ability to think beyond marketing norms create an environment of excitement in which measurement, accountability and success are the driving forces. Josh is a proud graduate from the University of Washington.
Name: Matt Miller Title: Industry Principal, Utility Billing Company: Yardi Systems Inc. Address: 430 S. Fairview Ave. Santa Barbara, CA 93117 Phone: 858‐210‐1495 Email: [email protected] Matt Miller serves as the Energy Solutions industry principal for Yardi Systems focused on delivering the automated Yardi Energy Solutions™ energy management system to the multifamily market. Miller brings nearly 15 years of sales and operations experience in the residential, commercial and government sectors with expertise in utility expense recovery, utility management, and submetering installations.
Michael G. Miller Chief Executive Officer Michael joined AUM in 2000 as an Executive Vice President, before being named President in 2001. Prior to joining AUM, Michael was Vice President of Asset Management at AMLI Residential and President of AMLI Corporate Housing, a Chicago-based REIT. AT AUM, Michael has overseen the transition of the company from a small regional utility conservation company to a national utility management and energy services provider. Under Michael’s Leadership:
AUM has grown from just under 25,000 units under contract in 2001 to over 600,000 units under contract as of October, 2013.
In 2004, Michael led the initiative that allowed properties to bill residents for vacant costs, dramatically reducing utility theft by residents.
In 2005, AUM began offering Invoice Processing Services for Properties, the automated data validation and missing bills process built within the services has reduces late fees on client properties by 95%.
In 2006, AUM became the first multifamily energy management company to become SAS70 Type II Certified. In 2011, that certification became SAE16 SOC 1 Type II, and AUM earned the certification for the seventh straight year.
Recognizing the need actively manage the energy expense and usage in multifamily, Michael expanded AUM product offerings in 2008 with the creation of Energy Management Services for multifamily, including Commodity Procurement, Variance Research and Resolution, and Property Site Audits for Property Energy Efficiency.
Under Michael’s leadership in 2011, AUM became the first energy management company to create an energy efficiency benchmarking tool designed specifically for multifamily, AUMScore. This Statistical Comparison of Relative Efficiency has propelled AUM to the forefront of energy management for the multifamily industry.
In addition to his responsibilities as AUM’s Chief Executive Officer, Michael is active in the Multifamily industry. He serves on the Board of Directors of the National Multi Housing Council (NMHC), and is a member of the NMHC Sustainability Committee as well as the NMHC PAC Committee. Michael has been involved over the last two years as part of National Apartment Association (NAA) Delegation to Rio Di Janiero, Brazil and the Expo Real Conference in Munich, Germany. He is an active participant in the Data Taxonomy Think Group lead by Fannie Mae, the EPA and funded by the MacArthur Foundation. Outside of the multifamily industry Michael is an active member of Immaculate Conception Parish and serves as Past President of the Immaculate Conception Grade School Board. Email: [email protected] Phone: 630-218-1400
BIO
Robb Napolitano is the Senior IT Executive for Rose Associates, Inc. He is responsibile for all oversight of Rose’s information and technology platforms. As a member of Rose’s Senior Leadership Team, Robb contributes to the firms’ strategic direction by using Information and Technology to reduce cost, improve operational process efficiencies and maximize revenue.
Prior to joining Rose, Robb led the management of IT services supporting more than 50 locations throughout the United States for MAXX Properties. With over seven years within the multifamily/property management industry Robb has built relationships with key industry vendors and associations such as the NWP, RealPage and the National Multi Housing Council. With more than 15 years experiences in the application of information technology solutions across multiple industries, Robb has worked with several international organizations such as Brunschwig & Fils, Unisys, The Rothschild Group and Hoffmann-La Roche.
Robb holds a Master’s of Science in Information Systems from the Seidenberg School of Computer Science and Information Systems at Pace University, a Bachelors’ of Arts degree from Stony Brook University and his Six Sigma Certification from Villanova University. Robb is a member of the International Honors Society for Computing and Information Disciplines, the Society for Information Management, The Technology Executives Networking Group and is a founding member of the Real Estate IT Executive Forum. Robb has also sat on the Technology, Marketing & Social Media and the OpsTech subcommittees for the National Multi Housing Council.
ROBERT NAPOLITANOMANAGING DIRECTOR
Robb has more than 15 years experience in the application of information technology solutions across multiple industries.
BIOGRAPHY TOM NUGENT Nation Sales Director Verizon Enhanced Communities
Tom Nugent is the Verizon Enhanced Communities (VEC) National Sales Director. He and his Team are responsible for positioning the Verizon FiOS network to drive successful business relationships, enhancing the multi-dwelling family community, single-family planned developments and commercially, with multi-tenant units. The benefits also provide Property Owners, Developers, Managers and RIETS with advantageous value-added applications that residents both need and want.
Previously, Mr. Nugent was the Verizon Business National Sales Director responsible for leading a 220 person organization to grow a $760M Revenue base across the medium size business segment. Mr. Nugent’s organization was comprised of inside Sales Professionals that proactively managed clients and were dedicated to providing solutions that enabled their business success. Prior to leading the call center, Mr. Nugent was the Northeast Sales Director leading an organization of both inside and field based Sales Teams across New York and New England. They were responsible for a $430M Revenue base. His Team successfully positioned Verizon solutions that enabled businesses while outperforming other regions for 3 straight years. Mr. Nugent also spent 3 years as a Business Development Executive in Verizon’s Strategic Alliance Partnership organization. He helped develop and execute mutually beneficial initiatives with Verizon’s alliance partners, Cisco and EDS while evaluating other potential partnerships to grow the business. Mr. Nugent began his career with GTE in 1995 and held positions of increasing responsibility in Sales, Marketing and Management. He earned his undergraduate degree from the University of South Florida and he has continued his executive development studies through corporate sponsored programs in partnership with Duke, UNC and the University of Maryland. Currently, Mr. Nugent resides with his wife and two children in Chester, New Jersey. January 2012
Douglas Pearce Senior Information Technology Consultant
Waterton Associates
DougPearceisSeniorInformationTechnologyConsultantatWatertonAssociates.HeiscurrentlychargedwiththeRealignmentandstrategicpositioningofanITDepartmentsupportingasubstantialMulti‐FamilyandHospitalityManagementInvestmentgroup.PriortojoiningWatertonDougwastheHeadofInformationTechnologyatHendersonGlobalInvestors(N.A.)for13years.AtHendersonDougwasresponsibleforthedesign,developmentandongoingsupportoftheTechnologyandApplicationInfrastructurefora$12Billionfundmanager.DougisapastmemberoftheCIOExecutiveCouncil,theFinancialTechnologyForum,NAREIMandVistage.DougholdsaBachelorofScienceinBusinessAdministrationfromtheUniversityofHartford.
Daniel H. Pink is the author of five provocative books about the changing world of work, including the long-running New York Times best seller, A Whole New Mind, and the #1 New York Times best seller, Drive. His books have been translated into 33 languages.
His latest book To Sell Is Human: The Surprising Truth About Moving Others, offers a fresh look at the art and science of selling. As he does in A Whole New Mind and Drive, Pink draws on a rich trove of social science for his counterintuitive insights. He reveals the new ABCs of moving others (it’s no longer “Always Be Closing”), explains why extraverts don’t make the best salespeople, and shows how giving people an “off-ramp” for their actions can matter more than actually changing their minds. Along the way, Pink describes the six successors to the elevator pitch, the three rules for understanding another’s perspective, the five frames that can make your message clearer and more persuasive, and much more. The result is a perceptive and practical book–one that will change how you see the world and transform what you do at work, at school, and at home.
DRIVE: The Surprising Truth About What Motivates Us, uses 50 years of behavioral science to overturn the conventional wisdom about human motivation. Pink shows that carrot and stick motivators have been oversold and that high performance depends much more on the deeply human need to direct our own lives, to learn and create new things and to do better by ourselves and the world. Drive is a New York Times, Publishers Weekly, Wall Street Journal, Washington Post, Boston Globe, San Francisco Chronicle and Los Angeles Times best seller—as well as a national best seller in Japan and the United Kingdom.
In A WHOLE NEW MIND: Why Right-Brainers Will Rule the Future, Pink charts the rise of right-brain thinking in modern economies and explains the six abilities individuals and organizations must master in an outsourced, automated world. A WHOLE NEW MIND spent more than 100 weeks on The New York Times main and extended best seller lists—and has been a Freshman Read selection at several U.S. colleges and universities. Oprah Winfrey also gave away 4,500 copies of the book to Stanford University's graduating class when she was Stanford's commencement speaker.
Pink's THE ADVENTURES OF JOHNNY BUNKO: The Last Career Guide You'll Ever Need is the first American business book in the Japanese comic format known as manga. Illustrated by award-winning artist Rob Ten Pas, the book was one of the best-selling graphic novels of 2008 and the only graphic novel ever to become a BusinessWeek best seller.
His first book, FREE AGENT NATION: The Future of Working for Yourself, was a Washington Postbest seller that Publishers Weekly says "has become a cornerstone of employee-management relations."
Pink's articles on business and technology have appeared in many publications, including The New York Times, Harvard Business Review, The Sunday Telegraph, Fast Company and Wired. He has provided analysis of business trends on CNN, CNBC, ABC, NPR, and other networks in the U.S. and abroad. He also advises both Fortune 100 companies and startups on recruiting, innovation and work practices.
Daniel Pink
Exclusively Represented by the Washington Speakers Bureau
A free agent himself, he held his last real job in the White House, where he served from 1995 to 1997 as chief speechwriter for Vice President Al Gore. He also worked as an aide to U.S. Labor Secretary Robert Reich and in other positions in politics and government.
He received a B.A. from Northwestern University, where he was elected to Phi Beta Kappa, and a J.D. from Yale Law School.
Pink lives in Washington, DC, with his wife and their three children.
Margaret Plummer Vice President of Employee Development Margaret joined Camden Property Trust in 2005 and she oversees the company’s training and employee development, recruiting and employee relations functions. Before joining Camden, she spent five years as a consultant for a national human resources consulting firm. Prior to this, Margaret worked as an attorney for a law firm specializing in business law and general civil litigation. She is a member of the Society for Human Resource Management and the South Carolina Bar. Margaret received her Juris Doctorate from the Catholic University of America, Columbus School of Law in Washington, D.C., and received her Bachelor of Arts in Economics from Fairfield University in Fairfield, Connecticut
Mary Rose Pukas Senior Vice President, IT Operations The Westover Companies Mary Rose Pukas is Senior Vice President of IT Operations for The Westover Companies, a Philadelphia‐based, property management company. The company owns and manages 10,668 apartments in 48 residential communities throughout Pennsylvania, New Jersey, Delaware and Maryland as well as one million square feet of commercial and retail space in Pennsylvania's Delaware Valley. Pukas joined the company in 1997 and in her current role is responsible for the day‐to‐day IT operations of the organization, including systems and procedures for accomplishing the company’s mission and goals within the multifamily industry. She is responsible for selecting, maintaining and implementing the firm’s technology, software and services across the entire 48‐apartment community portfolio. Pukas oversees the portfolio’s property management,
marketing, billing, collections and training software and IT solutions. She started her career with Westover as a Co‐Manager for two years and was promoted to Manager of Accounts Receivable in 1999. During this time, she gained a comprehensive understanding of the business and multifamily industry and adapted her skill set to meet the evolving needs of the company. As a self‐described tech‐geek, Pukas leveraged her passion for technology to position Westover for advantageous use of digital technology as it became more critical to success within the industry and in the marketplace.
NWP Services Corporation | 535 Anton Blvd, Suite 1100 | Costa Mesa, CA 92626
Michael D. Radice, CEO, Board of Directors
Radice has over three decades of experience in building successful businesses in the world of finance and technology. Before taking the helm as CEO, Radice served in various executive positions within NWP helping form his deep understanding of the needs and the performance expectations of NWP’s customers. His leadership and vision has led to transforming NWP into the absolute quality leader in services and to delivering true financial value for its multifamily customers. Prior to NWP, Radice’s career included executive positions at Infonet Services Corporation, Computer Language Research Inc. and Comshare, Inc. Radice is a member of a wide range of national and regional multifamily associations including the National Multi Housing Council’s (NMHC) Board of Directors.
Contact Info: Michael D. Radice, Chief Executive Officer NWP Services Corporation o: 949.253.3325 | m: 512.461.7162 [email protected] | www.nwpsc.com 535 Anton Blvd., Suite 1100, Costa Mesa, California 92626
Gary Redmond Executive Career Biography
Digital and Analytical Marketing Consultant Delivering Marketing Insights through Data.
An Archstone marketing associate has distinguished him above other executives by his “results-driven analytical approach combined with a genuine commitment to his team and company.” These sentiments have resonated throughout his entire career and have motivated those around him to work smarter to produce the best results possible. Gary’s 20 year marketing career spans across multiple industries; from software distribution to digital advertising, online retail to multi-family apartment living. Most recently, Gary spent the past 5 years developing digital marketing expertise and eCommerce platforms for Archstone, previously one of the largest owners of U.S. apartments. Early in his career Gary built a strong foundation in traditional marketing, focusing on product management, channel marketing, brand-building and supply chain development. Ten years ago, Gary shifted his focus to digital marketing, preferring the measurable results and accountability it provided. Today, he is a “click and mortar” expert, strategically balancing both online and offline marketing for maximum result. Gary was brought in from online retailer eToys.com to help transition Archstone from a traditional marketing-focused company to one that could compete more effectively in the online space. New customer acquisition channels, customer lifecycle marketing, social media testing, data aggregation for business intelligence (BI) and analytical improvements across the board; the benefits Gary brought to Archstone were substantial. His focus on data and delivering insights on marketing performance was at the core of what made all other achievements possible. Gary spearheaded the initiative to develop one of the industry’s first Business Intelligence Dashboards for Marketing. Analyzing lead and lease attribution data, Gary and his team were able to cut over $700K of inefficient spending, lowering the cost of lead acquisition by 15%. With a solid and dedicated team behind him, he was bestowed the Archstone Performance award in 2009. Today, Gary is an industry consultant helping companies to leverage data for greater business insights. As an NMHC Technology, Marketing & Social Media subcommittee member and frequent panelist, Gary helps to further industry expertise around digital strategies and integrated marketing best practices.
Gary and his wife live in Littleton Colorado with their two children. The family, along with their two dogs, enjoys time at their mountain cabin, fishing, biking, hiking and playing board games. In his spare time Gary is a lead singer in the band Coverado, performing rock covers from the past 4 decades. Gary earned his B.S. in Marketing from Bridgewater University and has a 2 year Advanced Business Professionals accreditation from Hecht and Associates.
Erik Rogers is the Senior Vice President of Operations for Carmel Partners. He is responsible for
overseeing Residential Services, Marketing, Training, Revenue Management, and Business Intelligence
and Technology for Carmel’s portfolio of nearly 14,000 units in a variety of markets including California,
Colorado, Hawaii, New York, Virginia, and Washington. Erik has been with Carmel for over 5 years and
has been involved in the company’s operational infrastructure in prior roles as National Director of
Revenue Management and Vice President of Business Intelligence and Technology.
Contact Information:
Erik Rogers Senior Vice President, Operations Carmel Partners 950 South Cherry Street, Suite 1100 Denver, CO 80246 303-691-3205 [email protected] www.carmelpartners.com www.carmelapartments.com
4401 Northside Parkway | Suite 800 | Atlanta, Georgia 30327-3057 www.postproperties.com
Steve Sadler Vice President, Strategic Business Services
Post Apartment Homes, L.P. Steve Sadler is Vice President, Strategic Business Services for Post Properties. Post Properties, Inc., founded more than 40 years ago, is one of the largest developers and operators of upscale multifamily communities in the United States. Post Apartment Homes® focuses on providing resort-style garden apartments and high-density urban apartments with an emphasis on resident service and a strong brand identification. Steve has been with Post for over 14 years and brings to his current position 28 years of experience in the telecommunication industry. Steve’s experience ranges from design, specification, and cost estimation of communications infrastructure systems to the implementation of integrated voice, data, and video networks. In his current role with Post Properties, Steve has national responsibility for ancillary services contracts, energy management, utility billing, procurement, and strategic oversight of the branded Post Smart structured wiring system. Steve serves as Chairman of Post’s Green Committee which is responsible for supporting Post’s Eco-Active initiative dedicated to promoting sustainable building and operations of its portfolio. Steve serves on Post’s Procurement and Technology Strategy committees, as well as various local and national apartment association initiatives. Steve earned a Bachelor of Science degree in Manufacturing Technology from Georgia Southern University in 1985.
BIO FOR ROBERT G. SCYPINSKI
Rob is a 37‐year veteran of the hotel industry. Starting out in operations at Holiday Inns then spending the last 30 years with Hilton Worldwide leading sales and marketing teams at both the property level and in recent years as VP of Sales and Marketing for owned and managed assets within the Americas overseeing 335 hotels in 22 countries. He is now SVP of Hotel Sales within the Americas with focus on the company’s major owned assets. He has been a long time member of the hospitality industry’s professional organizations; Professional Convention Management Association and Meeting Professionals International serving on their boards and foundations and often as faculty for their meetings. Hilton Worldwide is the leading global hospitality company with 4,100 hotels in 90 countries with 665,000 guest rooms in 10 brands which include Waldorf=Astoria, Conrad, Doubletree, Embassy Suites, Hilton Garden Inns, Hampton, Homewood Suites, Home2, Hilton Grand Vacations and of course the 94 year strong Hilton brand.
Wood Partners is a Group of Limited Liability Companies 3715 Northside Pkwy NW, STE 4-600 Atlanta GA 30327
Phone 404.965.9965 Fax 404.965.9982
October 28, 2013
David Searles graduated with degrees in Accounting and Finance from Valdosta State University and
then began a 12 year career with Lane Company as an assistant manager and later a property manager.
He transitioned into a computer support/help desk role with Lane in which he managed the software
conversion of 150+ properties.
David spent the next five years with Euramex Management as their Director of IT, overseeing a complete
software conversion of the companies entire portfolio in addition to supporting the properties and
corporate office.
David joined Wood Residential in May 2011 as the Yardi Systems Manager. In July of that year, the first
property was brought onboard Woods software platform and in less than two years that number has
grown to over 40 properties and 10,000+ units. David helped negotiate a multi‐product Yardi Suite that
WRS is in the process of rolling out to all properties. David plays an extremely important role in
providing support, training and implementation of all Yardi related products.
John Selindh is Group Vice President of BRE Properties, a real estate investment trust that directly owns 75 multifamily communities located primarily in the major metropolitan markets of Southern and Northern California and Seattle. Prior to joining BRE in 2011, he has served as vice president of national marketing, education or business development with industry leaders such as Camden, ConAm, The Irvine Company, Western National and Fairfield. He has also run the day-to-day operations of both a temporary staffing and a utility billing company. John has been blessed to be married to the love of his life Tammy for 26 years and his hobbies include four sons, two dogs, one cat and a parakeet.
Michael Slovin is the Vice President of National MDU Sales and Sales Operations for Comcast. Michael
leads national sales and sales operations in the Multi‐Family segment. In this role, he is responsible for
sales efforts to the largest multifamily property owners, leading the national sales force and developing
programs that improve the customer experience for MDU owners and residents.
Previously, Michael was the Senior Director of Sales and Sales Operations where he was responsible for
increasing the productivity, efficiency and effectiveness of the Comcast’s national Direct Sales
organization. In this role he developed and executed customer acquisition, retention and competitive
strategy initiatives. He brings over 20 years of sales, operations and marketing leadership experience in
the telecommunications and cable industries and has held senior management positions with MCI,
Winstar and Sprint.
Michael holds a Bachelor of Science from Syracuse University’s Whitman School of Management.
David C. Smith is Vice President and COO of Kingsley Associates, an industry leader in real estate research and consulting. Since joining the firm in 2004, David has advised clients on satisfaction and loyalty metrics among key stakeholder groups, including residents, tenants, employees and clients. His clients include investment managers surveying their customers around the globe to large multifamily REITs who assess service performance on an ongoing basis. In addition to managing client engagements, David also leads Kingsley Associates' quality assurance program and new product development initiatives. In this role, David spearheaded the design of a suite of products to help multifamily firms better manage their online reputation. David is an active member of BOMA International and National Multi Housing Council (NMHC). In partnership with NMHC, David led a team that launched the inaugural NMHC/Kingsley Survey of Apartment Resident Preferences. The survey was sent to approximately 200,000 renters and is the largest survey of its kind. David has been quoted in various industry publications, including MHN and units Magazine. In addition, David was invited to speak at the 1st annual BOMA China Conference in Beijing which took place in September 2013. David graduated from Duke University with a B.A. in Public Policy.
BIOGRAPHICAL INFORMATION
JULIE A. SMITH Julie A. Smith, President of Bozzuto Management Company, and Partner of The Bozzuto Group has worked with the principals of The Bozzuto Group for the past twenty four years. Ms. Smith oversees Bozzuto’s existing apartment portfolio of over 40,000 units in 150 properties from Washington, DC to Boston. The portfolio is valued at over $7 billion. Name 2013 Multifamily Executive of the Year , Julie and her team work with their in‐house development team and other third party developers by assisting them in the planning and programming of new apartment communities that Bozzuto will ultimately market and manage. They are collectively involved with over 50 additional apartment developments in
the Northeast Corridor. Under Julie’s leadership, Bozzuto Management has grown from an organization with 15 employees to one of more than 1,000, and has been named Property Management Firm of the Year by Multi‐Housing News (2011) and twice by the National Association of Home Builders (2000 and 2009). Education
Bachelor of Science, Business Administration/Economics, SUNY College at Oswego.
East West Business Relations, University of Copenhagen, Denmark
University of Maryland ~ School of Architecture~ Adjunct Professor in Masters in Real Estate Development Program
Industry Memberships
National Multi‐Housing Council
Urban Land Institute
NAHB Multi‐Housing Council
Apartment and Office Building Association Board Positions
National Apartment Association previous Board Member at Large
Victory Housing previous Board Member
National Multi‐housing Council – Chair; Property Operations
University of Maryland, School of Architecture Advisory Board
Apartment and Office Building Association Advisory Board Member
Jennifer Staciokas, - Vice President of Marketing and Training
Ms. Staciokas is responsible for supporting and overseeing Marketing, Training and Revenue Management programs nationwide for the conventional division. Jennifer began her career with LPC over 14 years ago. Since that time, Ms. Staciokas has served the company in numerous capacities applying her flexibility, insight and wisdom to lead this integral aspect of the organization into the future.
Ms. Staciokas holds a B.A. in French from West Chester University and an M.A. in International Commerce & Policy from George Mason University. Jennifer is a regular guest speaker, facilitator, and moderator at the Apartment Internet Marketing conference, NMHC Operations & Technology Conference, the National Apartment Association Education Conference, the Crittenden Multifamily Conference, the Urban Land Institute and MultifamilyPro’s Brainstorming Sessions. Ms. Staciokas is also actively involved with NMHC and NAA as a member of the NMHC Emerging Leaders Committee, the Vice Chair of the NMHC Marketing & Brand Management Subcommittee, the NMHC Operations & Technology Conference Subommittee and an NAAEI Board Member, Curriculum Committee Member, and Program Advisory Board Member.
Jimmy Suh joined Loews Hotels and Resorts (headquartered in New York City) in May 2012 as the Senior Vice President of Ecommerce and Distribution. In this role, Jimmy leads the digital marketing strategy for the organization. His duties include developing and evolving online marketing solutions, including the website, mobile app, and strategic digital media plan to increase the Loews guest experience and maximize revenue to Loews Hotels and Resorts. And as part of his commerce responsibility, Jimmy oversees the revenue management strategy for the company. Prior to joining Loews Hotels, Jimmy launched The Private Label Company (“The PLC”) in 2007, as the Managing Director. He oversaw all aspects of the business development and operations for the company. The PLC is a wholly owned subsidiary of The Leading Hotels of the World. The company provides top line services to hotel companies that include reservations & distributions technology, global sales & voice services, and management consultation. From 1998-2006, Jimmy served as the Vice President of Revenue Management & Distribution for Kimpton Hotels, headquartered in San Francisco, where he lead and developed the company’s revenue management, distribution, and internet marketing programs. Jimmy graduated from the University of Maryland, with a Bachelor of Science degree in Finance. He was a past President of HEDNA (Hotel Electronic Distribution Network Association) and was voted One of the Top 25 Extraordinary Minds in hospitality by HSMAI in 2005.
Kevin Thompson Sr. Vice President of Marketing, Bell Partners Inc. Kevin joined Bell Partners in 2012, bringing nearly eighteen years of diversified marketing expertise in the multifamily and consumer packaged-goods industries. His previous experience includes AvalonBay Communities; Iams Petfoods (a subsidiary of P&G); Fruit of the Loom Apparel Company, and Promus Hotel Companies (Parent Corporation for Embassy Suites Hotel, Hampton Inn, and Harrah’s Casinos). Kevin is responsible for conceptualizing and executing both corporate and property marketing strategies, including oversight of media planning & advertising, public relations & corporate communications, interactive marketing programs, merchandising and other brand guardianship initiatives. His also provides direction for the marketing staff in the day-to-day coordination and execution of marketing programs with the site teams. His team was recognized in 2013 with the “Best Marketing Program” award by MultiHousing News. Kevin received his Bachelor of Science from Western Kentucky University, is an enthusiastic fly fisher, kayaker, and avid fan of Captain America.
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Cydney Tune is Senior Counsel at Pillsbury's San Francisco office, and leads the firm's
Copyrights practice and Media & Entertainment industry team. Her practice includes a wide
variety of intellectual property issues, including copyrights and trademarks, as well as a broad
array of entertainment, licensing, E-Commerce and rights enforcement matters. She represents a
variety of clients—large and small, domestic and foreign, and in many different industries.
The Daily Journal named Ms. Tune one of 2008's Top 10 Copyright Lawyers in California and
listed her among California's top "25 licensing specialists" in 2010. She is regularly voted by her
peers as among the Best Lawyers in America in the Entertainment Law and Media Law
categories. She has also been named a “Super Lawyer” in intellectual property. She is a
frequent speaker and author on topics pertaining to intellectual property, licensing and the
convergence of entertainment and technology.
Affiliations
Vice Chair, ABA Forum on the Entertainment and Sports Industries, and Chair of the Licensing, Branding and Merchandise Division for that organization
Immediate Past Chair, Copyright Interest Group, State Bar of California IP Section, former Executive Committee member
Editorial Board, International Entertainment Law Journal
Advisory Board, Copyright World
Advisory Board, Internet Law & Strategy
Executive Committee and Northern California Chapter Chair, Emeritus, Copyright Society of the U.S.A.
Cydney A. Tune Pillsbury Winthrop Shaw Pittman LLP
Four Embarcadero Center San Francisco, CA 94111
tel 415.983.6443 [email protected]
Jennifer van Arcken ([email protected]) is the Director of Information Systems for BSR Trust, LLC. BSR is a multi-family owner and operator of 120+ affordable and market rate properties in the Southeast. As Director of Information Systems, Jennifer actively directs the company’s information systems strategy and is responsible for evaluating technology applications and their cost along with their effectiveness of supporting the company’s
goals; for ensuring that company applications integrate successfully with external systems; planning and managing implementations that provide enhancements and cost savings while minimizing downtime; ensuring that application availability is maximized and data is secure and available for collaboration; managing IT operations that adhere to SOX IT complaint controls; and independently developing customized programs, SQL Server procedures, business intelligence queries and reporting that support all company and departmental goals
At BSR, she supports and sustains a self-hosted fully integrated Property Management /Accounting solution, as well as operates as the implementation project manager and support manager for modules such as property portal websites; a standardized online procurement, purchase order review and scanned invoice payment module; investment management tool for consolidated owner reporting; fully integrated applicant/credit screening program; various utility billing integrations; and a rent revenue enhancement module that evaluates supply and demand data to generate maximum daily market unit pricing. Jennifer assisted the development team for revenue management tool by participating as the lead beta site project manager. Jennifer develops many custom programs and reports that facilitate the retrieval of information from various systems for real time decision making.
Jennifer has been working in the information technology and software development field for over 20 years. During this time, she has held a number of leadership positions working as a software engineer/programmer, a software development manager, a consultant, a system analyst and a teacher/trainer. She joined the BSR (formerly Summit Housing Partners) in 2004 as the Chief Information Office, prior to which she worked for General Dynamics as a software development contractor for the United States Air Force. In 2003, she earned the Sun Systems JAVA programmer certification. She is a graduate of Auburn University with a Bachelor of Science in Management Information. She shares experiences and knowledge as a panelist at Yardi Technology conference (YASC), National Apartment Association (NAA) conference, and the National Multifamily Housing Council (NMHC OpTech) conference. An important aspect of her life is her family -- her husband who is the Director of Insurance for the County Commissions Association of Alabama and two children who both attend Auburn University.
Mike Weston
Mike is the Senior Executive of Verizon Enhanced Communities, the group within Verizon dedicated to
serving the multifamily market. In that capacity Mike is responsible for direction of the national sales
and marketing organization designed to bring Verizon technology solutions to the multi‐family
residential segment. He is also responsible for steering the development of Verizon’s FTTP FiOS
platform to best serve the special needs of multifamily developers, owners and managers.
Previously Weston ran the engineering program management office for multifamily fiber to the premise.
In this position, he was responsible for the development and introduction of processes, technologies
and practices aimed at providing MDU properties with flexible, customizable and efficient FTTP
solutions. He also managed overall coordination of planning, access agreement marketing, engineering
design, construction and delivery to market of FTTP‐enabled MDU properties across the Verizon
footprint.
Mike has more than 20 years of experience in the telecommunications industry, serving in various
leadership roles in sales, marketing, operations, and planning within Verizon, Cable & Wireless, and SBC.
Mike hails from Texas and holds both a bachelor’s and master’s degree (BBA, MBA) from the University
of Texas at Austin, Texas. He is married, the proud father of four, and currently resides in New Jersey.
SCOTT WILDER, CPM® ‐ EXECUTIVE VICE PRESIDENT – RESIDENTIAL MANAGEMENT
As Executive Vice President for Lincoln Property Company, Mr. Wilder directs the operations and growth
of the residential management division nationwide. Scott has been with LPC for over twenty‐nine years
and has a wide range of experience, which includes the management of new construction, distressed
assets and rehab properties. He also oversees the recently acquired Grand Campus Living, which
manages student housing.
Mr. Wilder graduated from Texas A&M University with a Bachelors of Business Administration degree
and holds the CPM® designation through the Institute of Real Estate Management. He is a member of
the Greater Dallas Board of Realtors, the Institute of Real Estate Management and serves as a delegate
for the National Apartment Association. He is a member of the Executive Committee for the Texas
Apartment Association, serving as President for the 2012‐2013 term. Scott also served as President of
the Apartment Association of Greater Dallas for 2004‐2005.
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Peter Zadoretzky Sustainability Project Manager, Maintenance & Technical Services, Bozzuto Management Company Peter Zadoretzky serves as Sustainability Project Manager in the Maintenance & Technical Services Division of Bozzuto Management Company. In this role he provides guidance and advisory services on a wide variety of property‐specific to portfolio‐wide efforts, focused primarily on sustainability initiatives including renewable power purchase agreements, water and energy reduction programs, and resident‐focused amenities such as car sharing. Peter brings more than 10 years of experience in real estate to Bozzuto, with a unique perspective from the fields of design, private equity, construction and development project management. Prior to joining Bozzuto in May 2013 he served as project manager for Chevron Energy Solutions on the expansion of the mission‐critical Central Utility Plant at Ft. Detrick in Frederick, MD. Prior to Chevron, he served as development officer for Somerset Development in Washington, DC and as an urban designer for EDSA. Peter is active in USGBC and the Baltimore Chapter of ULI, including the Young Leaders Partnership Forum. He received a Bachelor of Landscape Architecture from the College of Design at North Carolina State University and later a MBA in Real Estate and Urban Development from the George Washington University. Peter lives with his wife in Baltimore, Maryland.
MICHAEL ZATZ Chief, Market Sectors Group
ENERGY STAR Commercial Buildings Program U.S. Environmental Protection Agency
Michael Zatz is a manager with the U.S. EPA’s ENERGY STAR® Commercial Buildings Program. In this role, Mr. Zatz oversees the development and implementation of activities aimed at improving the energy efficiency of a wide variety of building types, including offices, K-12 schools, multifamily residences, retail stores, healthcare facilities, hotels, data centers, congregations, and others. Mr. Zatz is also responsible for oversight of ENERGY STAR’s Portfolio Manager® energy benchmarking tool, which has been used by over 300,000 buildings across the U.S. to evaluate and track their energy and water use. Mr. Zatz joined ENERGY STAR in February 2006, after nearly 14 years with ICF International, a private environmental and energy consulting firm. During his tenure at ICF, Mr. Zatz worked with governments and local and multinational companies in the U.S. and around the world to identify and implement methods for reducing the impacts of their operations on the environment. He has specific expertise in the development and implementation of voluntary public-private partnerships. While with ICF, Mike worked for 3 years in Bangkok, Thailand, where he designed and managed a voluntary program to reduce energy and water use in more than 400 manufacturing facilities and nearly 200 schools, while at the same time improving the bottom line for the businesses, and improving the learning environment for students. Mr. Zatz has an M.S. in Environmental Science and Policy from Johns Hopkins University, and a B.S. in Engineering and Public Policy from Washington University in St. Louis. Contact Info: Michael Zatz Chief, Market Sectors Group ENERGY STAR Commercial & Industrial Branch U.S. Environmental Protection Agency 1200 Pennsylvania Ave., NW MC 6202J Washington, DC 20460 E-mail: [email protected] Tel: 202-343-9152 Fax: 202-343-2203 Web: www.energystar.gov/buildings
Blerim Z. Zeqiri – Vice President of Asset Management
As Vice President of Asset Management, Blerim Zeqiri is responsible for
implementing a lease-revenue optimization program (LRO) across the
Alliance portfolio, as well as conducting portfolio performance reviews
with internal and external partners. As part of these initiatives, Mr.
Zeqiri assists with the property budgeting and reforecasting process,
develops market-specific investment strategies, and monitors the
relationship between property pricing practices, market performance
and renter acceptance. Mr. Zeqiri has served in multiple roles during his
tenure with Alliance, including two years in acquisitions where he was
involved in a $750M portfolio acquisition, followed by serving as Asset
Manager for Alliance owned properties where he served for three
years, and including his most recent position as Director of Revenue
and Research. He earned a B.S. degree in Management from the W.P.
Carey School of Business and a B.A. in Political Science from Arizona
State University, and is a member of the Economic Club of Phoenix.