Philadelphia Facts… 144 sq miles Founded by William Penn in 1862 1.6 million and growing Largest...
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Transcript of Philadelphia Facts… 144 sq miles Founded by William Penn in 1862 1.6 million and growing Largest...
Philadelphia Facts…
• 144 sq miles • Founded by William Penn in 1862 • 1.6 million and growing
• Largest city in Pennsylvania
• 2nd largest City on the East Coast
• 5th most populous City in the US
• 7th largest metropolitan economy in the US ($368 billion in 2012)
Rich History – City of Firsts
• First Hospital
• First University
• First Bank in the Country
• First Stock Exchange
• First Zoo
• First computer
• First Capital of the United States
• First art museum and art school
• First Public Water Supply Project
• First Fire Insurance Company
Philadelphia’s Innovation Ecosystem
• Number of users – 26,000+• Number of servers – 1,800+• Number of devices (PCs, printers, laptops, other) – 26,000+• Number of locations – 250• Data center foot print – 16,000+ sq. ft.• Number of IT staff (City) – 680+• Number of IT staff (contractors) – 200+• Number of core business applications – 100+ • Number of web pages – 16,000+
• Total IT spend– Operating – $165m+ (annual)– Capital – $120m+ (5 year)
How do we get there? (cont)
Philadelphia’s IT Portfolio
• Maximize the effectiveness and efficiency of City government?
• Strike the right balance between enterprise view and agency autonomy?
• Advance innovative solutions and creative thinking?
• Deliver best service at best value?
• Enable accountability and transparency?
• Align business and IT priorities?
• Hold our vendors, consultants and suppliers accountable?
• Keep the City’s exposure to risk at an acceptable level?
• Operate on the principles of sustainability?
2011 – Defining moment for IT
Does Information Technology in Philadelphia…
strong 1…weak 2
Where we were as an IT community in 2011
Keep the lights on
Learn and ExperimentModernize and
Innovate
Running the business
Growing the IT organization
Enhancing the business
Success means we have to balance 3 key components
Workforce Investment Plan
Operation Plans
Enterprise Architecture
(business and technical)
Mission and Strategies
Organization Core Values and Vision
Who we are
What we do
How we do it
Who gets it done
And building the organization from the ground up
• “Cloud first” approach to delivering cost-effective infrastructure service• Buy over build to leverage COTS and accelerate development• Take on initiatives & technologies that are operationally achievable• Enabling engagement-based government through Open Data and government
transparency• Internet-enabled business processes• Self service for every transaction that does not require face2face
authentication• Preference for open source standards to preserve ROI of existing technology
& build a foundation for the future• Engage commissioners and agency heads in conversations and decisions
around business architecture, enterprise architecture, information management and cyber security
How do we get there? (cont)
Guiding our day-to-day actions are the following operating principles
• Advance Philadelphia’s innovation ecosystem• Use Open Data to nurture the local tech community and, in turn, they can
help solve neighborhood pressure points• Evangelize GIS and other visualization tools to connect with citizens and the
local community• Federated approach to managing the City’s complex IT portfolio – can’t be
everything to everyone• Co-sourcing strategy to strike the right mix of talent pool and succession
planning• Competitive procurements to access best available solutions• Advocate for small, women, and minority owned business participation since
they are the backbone of our local tech community• Educate everyone around you on the value of organizational hygiene to
improve City’s security posture• Practice creative frugalityHow do we get there? (cont)
Operating principles continued
Build an innovation management program• Chief Innovation Officer
• Chief Data Officer
• Open Data EO
• Open Data Pipeline & Exchange Platform
• Urban Mechanics & Civic Technology
• Public Private Partnerships (P3)
• 311 as a community engagement platform
• Innovation Academy/Lab (coming in ‘14)
• Philadelphia 2035 and Green Works
• Bloomberg Grant for SocialEntrepreneurship Program
Carefully orchestrated
programs designed to grow and support the
City’s innovation ecosystem
Community engagement means our strategies have to be built around
Mobile + Web + Social + Cloud + Open/Big/GIS Data
++
+ +
By 2013 – Level 3 By 2015 – Level 4
Where are we headed?
The IT Portfolio – Past (2011)
> 99%Keep the lights on
Traditional IT Services
The IT Portfolio – Today
< 60%Keep the lights on
Traditional IT Services
30%
Innovation Management
10%
Community Engagement
Innovate
The IT Portfolio – 2015
<30%Keep lights
on
Traditional IT Services
50%
Innovation Management
20%
Community Engagement
--- Innovate ---
The role of the Chief Innovation Officer…
• disrupt (in a productive way)• expose data and use it as currency to spark civic
innovation and community engagement• use technology to drive meaningful change for the
entire city
