Phast Risk Installation Notes

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DNV SOFTWARE

Palace House, 3 Cathedral Street, London SE19DE, UK

www.dnv.com/software

Copyright Det Norske Veritas. All Rights Reserved.

No reproduction or broadcast of this material is permitted without the express written consent of DNV.

Contact [email protected] for more information

Phast RiskInstallation Notes for Version 6.7

For Product modes Phast Risk and Phast Risk Micro


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Phast Risk v6.7 Installation Notes 1 Whats in the Shipment?

2011 DET NORSKE VERITAS

All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means,

including photocopying and recording, without the prior consent of DET NORSKE VERITAS

Phast Risk 6.7 Installation Notes

Contents

Whats in this Shipment, on the DVD and from the Download...............................................................3

In the Shipment.................................................................................................................................3On the DVD......................................................................................................................................3

Index.htm file........................................................................................................................... 3

Admin_Installation .................................................................................................................. 3

Documentation......................................................................................................................... 3

License_Wizard ....................................................................................................................... 3

Phast_Installation..................................................................................................................... 4

PhastRisk_Installation.............................................................................................................. 4

From a Download .............................................................................................................................4System Specification ................................................................................................................................6

Recommended Processor Speeds............................................................................................. 6

Storage Space Required ........................................................................................................... 6

Details of the Installation Process for Phast Risk Products......................................................................7

Using the Download to Start the Installation....................................................................................7

Using the DVD Browser System to Start the Installation ................................................................7

Installation options ...........................................................................................................................9

Things to be aware of .....................................................................................................................10

The Phast Risk Installation Stages..................................................................................................10

Do I need to obtain a license in order to run v6.7?................................................................ 20

.NET Framework 2.0 Installation...................................................................................................21

Network installation of the Administrative Files............................................................................22

Setting up a License for Phast Risk 6.7..................................................................................................26

Do I Need to Request a License File from DNV Software?...........................................................26

Request a License File ....................................................................................................................26

Importing a License File .................................................................................................................28

Setting a Windows Service.............................................................................................................28

Removing Phast Risk .............................................................................................................................33

Steps to follow for un-installing Phast Risk 6.7 .............................................................................33

Known Issues .........................................................................................................................................35

.NET Framework 2.0 required before installing Phast Risk 6.7.....................................................35

Phast and Phast Risk 6.531 incompatibility ...................................................................................35

Phast and Phast Risk 6.54 and 6.6 compatibility............................................................................35

SQL Server 2008 ............................................................................................................................35

Installation timeout.........................................................................................................................35

File Permissions and User Rights ...................................................................................................36

Study Folder Files Location ...........................................................................................................37Installation while the User is not connected to the Organization Network ....................................37


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Virtualisation ..................................................................................................................................37

USB Security Key inserted before Phast Risk is Installed .............................................................37

Request a License without Administrator Rights ...........................................................................38

Add a License File without Administrator Rights..........................................................................39

All installation must be started from either setup.exe or index.htm...............................................40


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Whats in this Shipment, on the DVD and from theDownload

In the Shipment

Your shipment includes the following:

A DVD with the installation files for Phast, Phast Risk, DNVS License Wizard and PhastAdmin Files. If you have downloaded the release from the internet as a zip file, please treat the

unzipped file as the DVD.

Depending on your status as a new or existing user, and your agreement concerning hardwareand software licensing, there may be a hardware security key (sometimes called dongle)

included in this shipment. If you have a USB security key you will have to attach it to the USB

port of your PC; if you have a parallel security key you will have to insert it to the parallel port

on your PC probably between the printer cable and the PC port.

If anything is missing from your package please contact your local sales and support office, the

contact details of which are shown on the DVD.

On the DVD

This section gives a brief overview of the contents of the DVD for reference. You should read the

description of the installation process in these Installation Notes before you start to install the program.

Index.htm file

This file is located at the top level of the DVD folder structure. It opens a browser (or menu) screen

which allows you to select the programs to install, and view the documentation. This is described in

more detail in the Installation Instructions.

The other main contents of the DVD are located in three folders. The folders are described below, in

alphabetical order.

Admin_Installation

The small installation in this folder will install the Admin Files in a

specific location, generally on a network drive. This sort of

configuration is relevant in a corporate environment where all Phast

and Phast Risk users must share the same Admin Files. If a user has

to work offline these files will not be available.

Documentation

Several types of documentation are supplied and organized into

folders on the DVD. This document and all release and installation

notes are in this Documentation folder. Technical documentations

are in the Technical_Reference sub-folders.

License_Wizard

The DVD contains a set of installation files for the DNVS License

Wizard. You do not have to use these installation files if you are

installing Phast Risk v6.7, since the License Wizard is installed as part of the Phast Risk main

installation. However, in some situations you might want to install the License Wizard without

installing Phast Risk: if you want to use the License Wizard to handle licensing for another DNV

Software product; or if you want to set up concurrent licensing for Phast Risk on a network without

installing Phast Risk itself.


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Phast_Installation

For version 6.7, there is a specific setup program that will allow you to install any Phast, Phast Micro

and/or Phast FX product. This specific setup program also installs all of the supporting files (e.g. the

Admin files, License Wizard, third-party components such as Intergraph Geomedia Object 6.1.5, etc.).

You cannot install Phast Risk from this folders setup.

PhastRisk_Installation

For version 6.7, there is a specific setup program that will allow you to install any Phast Risk and/or

Phast Risk Micro. The setup program also installs all of the supporting files (e.g. the Admin files,

License Wizard, third-party components such as Intergraph Geomedia Object 6.1.5 and SQL Server

Express 2010, etc.). It is possible to also install the Phast products from this Phast Risk setup, but this

is not recommended as this would install unnecessary third-party components only required by Phast

Risk which would unnecessarily consume several gigabytes of disk space.

The next section gives detailed instructions for installing the program, and you should read these

instructions before you start the installation process.

From a Download

From the DNV software download website, (http://tinyurl.com/dnvsportal) several download options

are available:

Phast 6.7 installation: this corresponds to the folders Phast_installation, Admin_Installationand Documentations on the DVD as described above. This installation does not include Phast

Risk micro or Phast Risk, only customers with Phast, Phast Micro or Phast FX should

download and install this package. The file is named Phast_6_7.zip and it must be unzipped

locally prior to any installation.

DNVS License Wizard 3.2 installation: This corresponds to the folder License_Wizard on

the DVD as described above. The file is named License_Wizard_3_2.zip and it must beunzipped locally prior to any installation.

Phast Risk 6.7 installation: this corresponds to the folders PhastRisk_installation,Admin_Installation and Documentations on the DVD as described above. Only customers

with a Phast Risk micro or Phast Risk license should download and install this package. The

file is named PhastRisk_6_7.zip and it must be unzipped locally prior to any installation.

Running the installation within the unzip tool may cause installation failure.

In order to reduce the size of the download, the browser System from the download file offers a simple

interface for starting the Phast installation. As most operating system settings prevent the start of a file

when accessing a folder, the installation process is started by opening the file

PhastRisk_README.htm placed in the folder where the downloaded PhastRisk_6_7.zip file wasunzipped.

The PhastRisk_README.htm presents several options: read the Release Notes and the Installation

Notes, start the Admin Files Folder or Phast Risk 6.7 installation or browse the technical

documentation.

It also provides a simplified installation process.


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Phast Risk v6.7 Installation Notes 6 System Requirements




System Specification

The recommended specification for Phast Risk v6.7 is as follows:

Operating

system

Windows XP SP3, Windows Server 2003, Microsoft Vista, Windows7

Internet Browser IE 5.0x. This does not have to be set as your default browser, but you must have

at least this version installed in order to run the program.

Display 800x600 resolution or higher

Screen color

depth

65536 (16-bit) and higher

CPU 32 bit CPU from Intel or AMD (for example Intel Core2 Duo)

Media DVD-ROM drive or internet connection

Pointing device MS Mouse or compatible

No virtualisations, e.g. using Citrix or XP mode on Windows7, are supported.

Recommended Processor Speeds

Recommended CPU

Speed (minimum)

Recommended Memory

(minimum)

Phast Risk Micro 1.6GHz 1GB (512MB)

Phast Risk 2GHz 2GB (1GB)

Phast Risk with Extended Risk Reporting 2.8GHz 3GB (2GB)

Phast Risk (large study) 3.2GHz 6GB (4GB)

These values are based on acceptable behaviour. Depending on your needs you may consider to select

a more powerful machine.

Storage Space Required

Phast Risk Licence Wizard Phast Admin Files

XP SP3 3.9GB 0.4GB

Vista (Professional) 5.7GB 0.8GB

Vista SP2 (Enterprise) 3.3GB 0.8GB

Windows7

(Professional)

2.2GB 0.3GB

40MB

The disk space requirements indicated above are based on a clean operating system with no additional

software or settings. Depending on your system, the amount of disk space required may be smaller.


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Phast Risk v6.7 Installation Notes 7 Details of the Installation Process for Phast Risk Products




Details of the Installation Process for Phast Risk Products

In order to install the program, you must have administration rights for the machine. Contact your

System Administrator to check whether you have administration rights, or to obtain these rights.

Using the Download to Start the Installation

As described before, after downloading, PhastRisk_6_7.zip, unzip it on to the local hard disk and open

PhastRisk_README.htm using an Internet browser.

Using the DVD Browser System to Start the Installation

There is a browser system on the DVD which gives you an easy way of installing the programs and

viewing the documentation. This system will normally start running automatically when you insert the

DVD into the drive, and the main page of the browser system will appear as shown below. You use

the different tab sections to start the installation or to open documents.


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If the main page does not appear when you load the DVD, then use Windows Explorer to view the

contents of the DVD drive so that you can see the icon for the index.htmfile at the top level of thedrive. Double-click on the icon to open the browser system.


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To start the installation, move to the installationtab, which is as shown.

Installation optionsThere are several main parts in this page:

1. Main Product installations: each install includes pre-requisites (required third-partycomponents) and the product installation. Please click on the relevant link:

Phast 6.7 to install Phast, Phast Micro and Phast FX. Please refer to the PhastInstallation notes. This document is for the Phast Risk installation. This option is not

included in the Downloaded PhastRisk_6_7.zip.

Phast Risk 6.7 to install Phast Risk, Phast Risk Micro.

2. Network installation of the Administrative Files: For sharing and controlling your

administrative files on a network, please run this small installer. This is for installations


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where users share Phast and Phast Risks system files including materials, parameters and new

study templates. See the section Network installation of the Administrative Files for details.

3. DNVS License Wizard: this option is applicable to a system administrator who is installingthe licensing system on a server, and is described in more detail in a later section. This section

covers the options for installing the software for the Phast Risk v6.7 products themselves. This

option is not included in the downloaded PhastRisk_6_7.zip. Please download the specificLicense_Wizard_3_2.zip.

Notes:

The Multi-Component add-on is not applicable to Phast Micro or Phast FX. You will not be able to

use the multi-component functionality in these products.

The Extended Explosion Modelling add-on is not applicable to Phast, Phast Micro, Phast FX. You will

not be able to use the Extended Explosion Modelling functionality in these products.

Things to be aware of

There are several issues which users and administrators should be aware of before installing Phast

Risk:

.NET Framework 2.0 required before installing Phast Risk 6.7

Phast and Phast Risk 6.531 incompatibility

Phast and Phast Risk 6.54 compatibility

SQL Server 2008

Installation timeout

File Permissions and User Rights

Study Folder Files Location

Installation while the User is not connected to the Organization Network

Virtualisation

USB Security Key inserted before Phast Risk is installed

All installation must be started from either setup.exe or index.htm

See the section Known Issues for more information on the above subjects. Before running the

installation it is recommended you read the Known Issues section.

The Phast Risk Installation StagesThis section describes the stages in the installation if you click on the Phast Risk 6.7link in the

installationtab of the DVD browser system. The dialogs below may look slightly different on your

system depending on the operating system or from the PhastRisk_README.htm file.


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File download prompt

The link in the installation tab is connected to a

setup program for performing the installation, and

when you click on the link a dialog will appear as

shown, asking what you want to do with the script

file.

To proceed with the installation, you should click

on Run.

Internet Explorer prompt

This will appear depending on the security level

setting.


on Run.

Setup.exe purpose

The program setup.exe checks your system and starts to install any pre-requisites (required third-party

components) not already on the machine and finally it runs the main Phast Risk 6.7 installation. Some

pre-requisites have specific license agreements that you will have to accept before their installation

can proceed. A failure in running setup.exe and proceeding directly to the main Phast Risk installation

will result in an installation failure.

Your system may already have some of the third-party components installed, in this case, the related

license agreement and installation step will not be performed. Windows XP SP3 prompts for 6 license

agreements, 5 additional components and up to 3 reboots whereas a clean Windows 7 prompts for 3

licenses and 4 additional components and no reboot.

The following steps are for a system running a clean Windows XP SP3 with no additional software

other than Microsoft XP SP3.

Application Error message

If .NET Framework 2.0 or later is not installed on

your system, you will get this message. If so,

please refer to the Known Issue section above for

the details of an additional installation step.


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Windows 7 Program Compatibility Assistant

On Windows 7 the program that checks whether

SQL Server is installed may fail if it does not

exist. This message can safely be disregarded.


on This program installed correctly.

Windows Installer 3.1 License Agreement

The next screen contains the license agreement

from Microsoft.

You must read this and register your acceptance

of the agreement by clicking the button Accept.


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.NET Framework 3.5 License Agreement


from Microsoft.



Windows Installer 4.5 License Agreement


from Microsoft.




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.NET Framework 3.5 SP1 License Agreement


from Microsoft.



Intergraph GeoMedia Objects 6.1.7.16 LicenseAgreement


from Intergraph.

You must read this and register your acceptanceof the agreement by clicking the button Accept.


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Microsoft Visual Studio 2008 Report Viewer

License Agreement


from Microsoft.



SQL Server 2008 Express Edition LicenseAgreement


from Microsoft.

You must read this and register your acceptanceof the agreement by clicking the button Accept.

Additional Components to Be Installed

Depending on your system, some components

may not be listed as they already exist and do not

need to be re-installed.

You must click on the button Installto proceed

and start the installation of all these third-party

components.


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Setup.exe will start the installation of each third-party component in order. The system may prompt

you to reboot several times and several security warning message may appear on Windows Vista and

Windows 7 depending on the system security level setting. The whole process can take up to one hour

on some operating systems.

Copy installationsSetup may be fairly busy copying the installations locally before running them. If so, the dialog may

fail to refresh and display the Copying message. This step may take several minutes.

User Account Control Prompt

In Windows Vista and Windows 7, any

installation step must be approved. Failure to

click Yes within 90 seconds would lead to

installation failure as describes in the section

Known Issues.

Click on Yes to continue with the installation.

Pre-requisites installations

For all pre-requisites a similar progress bar will

be displayed. Some of them may take some

minutes to complete.

There is no need for any interaction. Clicking on

Cancel would abort and reverse the current pre-

requisite installation and the overall installation

will be aborted.

Reboot Prompt

Some installation steps force a reboot.

When the machine is running again, please log in

as the same user in order for setup to continue

automatically with the next installation step.

Click on Yes to reboot.

After all pre-requisites are installed, the main Phast Risk installation will automatically start.

Start of the Phast Risk Installation

First the Windows Installer copies the installation

file locally.


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Welcome Dialog

The first dialog tells you that the Phast Risk 6.7

Setup is preparing for the installation process. It

calculates space requirements, whether the

operating system is supported and if the pre-

requisites exist; this checking may take several

seconds. The section Known Issues mentions

some of the messages raised at this stage.

When the preparation is complete, the Next >

button will become enabled, and you must click

on this to proceed to the next stage of the

installation.

License Agreement screen

The next dialog contains the license agreement.

You must read this and register your acceptanceof the agreement by selecting the option I accept

the terms in the license agreement. You can

select and copy the text and paste it into a word-

processing program or Notepad in order to save it

into a file or print it out by click on Print if you

want a hard copy.

Once you have clicked the I acceptoption, the

Next >button will become enabled, and you can

proceed to the next stage.

Custom Setup dialog

The next dialog allows you to choose which set of

products and features to install, and to choose the

location for the installation.

The dialog lists all of the Phast Risk 6.7 products,

in descending order of the range of features in

each product. If you click on a product in the list,

a menu will drop down as shown, allowing you to

change whether or not that product is installed.

You must choose the product for which you have

purchased a license, and you should not choose

any product that is higher than this in the list. Thesetup treats the highest selected product as the

main product for the installation, and the

licensing will only run successfully if the main

product is the same for both the installation and

the license file.

However, you can select any number of lower products, and your license will run successfully with

these products. For example, if you have purchased a license for Phast Risk, this license will also

apply to Phast Risk Micro, Phast and to Phast Micro.

The sole effect of selecting additional products is to get shortcuts for those products installed to the

Desktop and the Start Menu. The additional products will not require additional program files to be

installed to your computer.


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Option for installing Administrative Files

Below the list of products is an Administrative

Fileoption, which covers the files that contain

system default values for parameters, materials,

and the state of new Study Folders. This is

selected for installation by default, but you should

deselect it if you are going to take the system

default values from a shared central location on

the network. This is known as a Workstation

Installation.

Note: you should only perform a Workstation Installation after the administrator has installed the

Administration Files to the network. In a later step you will have to point to the folder on that network

that contains these files, and you will not be able to complete the installation if these files are not

present.

If you are an Administrator installing the Administrative Files to the network, then you should run the

Administrative Files installation accessible within the same Installation page from the DVD BrowserSystem.

Changing the Installation Location

The Changebutton at the bottom right of the

dialog allows you to change the location to which

the program and administrative files will be

installed.

The button is enabled only when an enabled item is selected in the list above, but the location that you

set will be used for all selected files, i.e. you cannot set a different location for installing different files.

When you have made your selections in this screen, click on Next >to proceed to the next stage.

Default Study Folder File Location

The location is used to save study, database and

temporary files. (Note: The example files are

installed in the examples folder.)

The location can be changed by clicking on the

Changebutton.

The section Known Issues details several

constraints regarding this location.

Click on Next >to proceed to the next stage.


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For a Workstation Installation only:

Admin Folder Dialog

This dialog appears only if you deselected the

Administrative Filesin the previous settings as

this results in Admin files not being installed on

your computer.

You must click on the Change button to

browse and locate the network folder that

contains the Admin files. Your installation will be

configured to take its system values from this

location.

The dialog will not move to the next stage if the

Admin Files do not exist at that location.

Click on Next >to proceed.

Add-on Installation DialogIf you want to use the Multi-component or/and

Extended Explosion Modelling add-ons and have

purchased a relevant license for them, you must

select the add-on in this dialog.

These Add-ons are not available for every Phast

product. For example, the Extended Explosion

Modelling option is only accessible from Phast

Risk.


Summary Dialogs for Installation Options

The next dialog summarizes the installation

options so that you can review them before you

start the installation. If you want to make a

change, click on the < Backbutton to return to the

appropriate screen.

The summary varies depending on operating

system, its configuration and selected options.

If the settings are correct and you want to proceed

with the installation, click on Install.


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Setup Status Dialog

If you click on Next >in the Summary dialog

described above, the installation will proceed, and

the next screen will describe the progress of the

different stages in the installation.

There are many stages in the installation since

many types of file are installed. The installation

may take several minutes, depending on the speed

of your machine.

User Account Control Prompt

On Windows Vista and Windows 7, any

installation step must be approved. Failure toclick Yes within 90 seconds would lead to

installation failure as described in the section

Known Issues.

Click on Yesto continue with the installation.

Completed Dialog

The last screen in the installation tells you that the

process is complete. Check that the text explicitly

says has successfully installed Phast Risk. The

Completed dialog looks very similar in case ofinstallation failure.

Click on Finishto close the dialog.

Do I need to obtain a license in order to run v6.7?

You will need to obtain a new or additional license for v6.7 in the following situations:

If you do not have an existing license

If you want to use the Extended Explosion Modelling add-on

To obtain the appropriate license please follow the instructions described in a later section.

For all other situations your existing license will be valid for v6.7, and you can use the program as

soon as the installation is complete, using either the shortcut that is installed to the Desktop or the

shortcut that is installed under the Start Menu.


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.NET Framework 2.0 Installation

This section explains how to install .NET Framework 2.0 if you click on the .NET Framework 2.0 link

in the installationtab of the DVD browser system. This step is only relevant if you experienced the

following error message at the start of Phast Risk installation.

The dialogs below may look slightly different on your system depending on the operating system.






file.


on Run.



setting.


on Run.

Welcome Dialog

The first dialog tells you that the .NET

Framework 2.0 Setup is preparing for the

installation process.

Click on Next >to proceed to the next stage of the

interview (user input phase of the install process).


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of the agreement by selecting the option I accept

the terms in the license agreement. You can

select and copy the text and paste it into a word-



want a hard copy.


Install >button will become enabled, and you can

proceed to the installation to be performed.

The installation will run for a few minutes.

Setup Complete Dialog


installation process is complete.


You can now proceed with the Phast Risk installation as described in the previous section The Phast

Risk Installation Stages.

Network installation of the Administrative Files

For sharing and controlling your administrative files on a network, please run this small installer. This

is for installations where users share Phast and Phast Risks system files including materials,

parameters and new study templates, this is known as a Workstation Installation.

Workstation Installation is not a valid option for users who may work offline as these shared files will

not be available while their machine is not connected to the organization network.


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file.


on Run.



setting.


on Run.

Welcome Dialog

The first dialog tells you that the Phast Admin

Files 6.7 Setup is preparing for the installation

process.

Click on Next > to proceed to the next stage of the

interview (user input phase of the install process).




of the agreement by selecting the option I accept

the terms in the license agreement. You canselect and copy the text and paste it into a word-



want a hard copy.


Next >button will become enabled, and you can

proceed to the next stage.


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Admin Files Folder Location Dialog

You must click on the Changebutton to

browse and select the appropriate folder for these

files.

The location will have to be made readable for allPhast and Phast Risk 6.7 users by your

organisations IT helpdesk. For those who are

required to edit the Admin files using Phast Risk

in Admin mode, they will need read and write

permissions for these files.

The installation does not set these permissions.


Ready to Install Dialog

When ready, click on Install.

The installation process should take about a

minute as only a set of data files are installed.

On Windows Vista or Windows 7, a security

dialog can appear during this stage, please click

on Yeswithin 90 seconds otherwise the

installation will be aborted.


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Completed Dialog


process is complete. Check that the text explicitly

says has successfully installed the Admin Files.

The Completed dialog looks very similar in case

of installation failure.



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Phast Risk v6.7 Installation Notes 26 Setting up Licensing




Setting up a License for Phast Risk 6.7

Do I Need to Request a License File from DNV Software?

You will not need to request a license file if

1. Your existing license file(s) is/are valid for the mode of Phast Risk 6.7 (Phast Micro, Phast,Phast Risk Micro, Phast Risk) and the extension (multi component, extended explosion) that

you wish to use,

If you have a valid FLEXlm1 license for an earlier version of a product or a validmulti component or extended explosion license, then you can use your existing

licenses for Phast Risk 6.7 and you do not have to obtain a new license file.

For all other situations, you (or the System Administrator) must obtain a license filefor Phast Risk 6.7, as described in the next section. You must obtain a new or

additional license file if you have never used any previous version of Phast Risk, if

you are running SAFETI NL, or if you want to use the multi-component and/or

extended explosion functionality.

Or

2. The Licensing has already been set up by the System Administrator

Some types of license2 are specific to a machine and all licensing is handled locallyon that machine. If you have arranged with DNV Software to use this type of license,

you would normally set up the licensing yourself on your machine.

Other types of license are specific to a Security Key2(sometimes called a dongle) thatcan be moved between machines, or are handled by a network server and not by the

individual machines that are running Phast Risk. For these types of license the System

Administrator may handle the process of obtaining the license file from DNV

Software, and then making the file available to users of Phast Risk.

The process of requesting a license file is described in the next section.

If you are going to use an existing license file, you do not need to take any action to set up the licence

and can start to use Phast Risk 6.7 immediately.

If you are going to use a file supplied by your System Administrator, you can omit the stage of

requesting a license file and proceed immediately to the final stage: running the License Wizard to

import this license file.

Request a License FileThe following process is a simplified version of a normal licence setting. You do not need any specific

user rights to perform it.

Start the Command Line

There are many ways to get the command line.

Choose one of the following:

1FLEXlm is a technology developed by Flexera Software and used by DNV Software to manage license.

2

License types are Floating (sometimes called Concurrent), Standaloneor Security Key. FloatingandStandalonelicenses are calledNetworklicenses in this document and they require specific setting as described in

the section Setting a Windows Service. TheNetworklicense file contains the line VENDOR dnvslm.


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Press both the Windowskey () and theR key at the same time

or

Click on Start->Run (as shown on theright)

Enter cmd.exe and click on OK

Get your system details

As shown, type:

ipconfig /all >request.txt

notepad request.txt

Email the licence request

Select all the text from notepad

email it to [email protected]

Close both Notepad and the command line

(cmd.exe) windows

Wait for the licence file which will be sent to

your email inbox.


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Importing a License File

Using the Windows File Explorer, please copy the licence file in the following folder (depending on

your version of Windows):

Windows XP:

C:\Documents and Settings\All Users\Application Data\DNVS\Licences

Windows Vista and Windows 7 (File Explorer may not display the folder ProgramData):

C:\ProgramData\DNVS\Licences

For versions of SAFETI-NL older than version 6.7, for any version of Windows (the foldermay have to be created first.)

C:\FLEXlm

Setting a Windows Service

In order to run the License Wizard and LMTools, you must have administration rights for the machine.

Contact your System Administrator to check whether you have administration rights, or to obtain these

rights.

This step is only necessary forNetworkError! Bookmark not defined.licenses and the import steps,

as described above, completed with the error message ERROR: License service not updated.

You should not perform the following steps if your licence is a Security Keyor Standalonelicense.

Starting the License Wizard

Launch the DNVS License Wizard from the

Windows Start Menu:

StartProgramsDNV SoftwareDNVS

License WizardDNVS License Wizard

License Wizard welcome screen

Click on Next > to proceed to the next stage


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Select Advanced features

Choose Advanced featuresand click on Next > to

proceed to the next stage

Start the Advanced tool: LMTools

Choose Start Advanced tooland click on Next >

to start the Advanced tool LMtools

LMTools from Flexera Software (formerlyMacrovision)

Select Configuration Using Service

If there is any service in the list, please contact

DNVS Helpdesk for advice.

Click on the tab Config Services in order to enter

the service details

Define the licensing Service Name

Either:

select from the dropdown listRMS_LICENCE_service or

type RMS_LICENCE_service if the namedoes not exist (please note the British

spelling).

Click on the first buttonBrowse in order tospecify the location of the lmgrd.exe file


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Select the service activation

Tick-mark Use Services

Tick-mark Start Server at Power Up

Click on Save Serviceto create the service

Accept to save the settings

Click on Yesto save the settings

Start the service

Click on the tab Start/Stop/Reread

Select the service RMS_LICENCE_service

Click on Start Serverto start the service

Check the service statusCheck whether the service started successfully. If

not please double-check the service settings made

in this section.

Otherwise your system is configured formanaging the license.

In case of failure, please contact DNVSoftware Helpdesk for advice.

Click on the top right button to exit fromLMTools.


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Exit from the License Wizard

Click on Exitto quit the License Wizard

Optional additional check

Most of the time, LMTools reports a successful

start. However, the related processes may fail due

to various reasons (such as an invalid license file

or conflicting service setting). It may take a

minute for all the processes to be active.

It is worth checking that all processes are running

using Windows Task Manager.

Three processes should be running as shown on

the right in the tab Processes:

Two lmgrd.exes and one dnvslm.exe

If dnvslm.exe does not appear after a minute,

please contact DNV Software Helpdesk.

Click on the top right button to exit from Task

Manager.


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Phast Risk v6.7 Installation Notes 33 Removing Phast Risk




Removing Phast Risk

Should it be necessary to un-install Phast Risk, the un-installation must be performed in the correct

order, to avoid possible problems when re-installing Phast Risk 6.7, or installing other versions of

Phast Risk on the same computer.

The aim of this section is to list the steps required to perform a clean un-installation of Phast Risk 6.7.

Steps to follow for un-installing Phast Risk 6.7Itis strongly recommend that users seek the help of their IT administrator in performing the following

procedures since some steps may damage the users computer. Do not hesitate to contact DNV

Software Helpdesk for further advice.

1. In the Windows Startmenu launch the Control Paneland choose Add or Remove Programs(Windows XP) or Uninstall a program(Vista/Windows7)

2. Remove DNV Software Phast 6.7

3. Remove DNVS GMO Add-in

4. Remove Geomedia Objects

5. Close the Add or Remove Programswindow

6. In Windows explorer find the folder C:\Program Files\GeoMedia Objects and delete it.

7. The following steps must be performed by a knowledgeable software professional (like an ITengineer) as the tool can damage the machine. It is only necessary if another version ofGeomedia Object from Intergraph needs to be installed (like the one included in an old version

of Phast such as Phast 6.53.1).

a. Start the registry editor

b. Delete the following three entries in the registry:HKEY_CURRENT_USER\Software\Intergraph\Application\Geomedia Objects

HKEY_LOCAL_MACHINE\SOFTWARE\Intergraph\Applications\GeoMedia Objects_06.01

HKEY_LOCAL_MACHINE\SOFTWARE\Intergraph\GeoMedia Objects

c. In the registry editor, browse to the key:HKEY_LOCAL_MACHINE\SOFTWARE\Intergraph\Applications\DefaultJCache

If the key value is set to GeoMedia Objects_06.01, then delete this key

8. Optional additional un-installations. These installations should only be removed if no otherproducts required them since they are generally shared or required by many applications. It is

safer to keep them. You will be prompted for rebooting many times.

a. DNVS License Wizardb. Removing Aladdin HASP4 Install from DNVSc. Remove Sentinel Protection Installer 7.5.0, if it exists

d. Remove Microsoft Report Viewer Redistributable 2008 SP1e. Remove Microsoft SQL Server VSS Write


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Phast Risk v6.7 Installation Notes 34 Removing Phast Risk




f. Remove Microsoft SQL Server 2008 Browserg. Remove Microsoft SQL Server 2008 Native clienth. Remove Microsoft SQL Server 2008i. Remove Microsoft SQL Server 2008 Setup Support File

j. Remove Microsoft Visual C++ 2008 Redistributable


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Phast Risk v6.7 Installation Notes 35 Known Issues




Known Issues

.NET Framework 2.0 required before installing Phast Risk 6.7

If you start the installation on a PC without .NET Framework 2.0 or later being installed, you get the

following error messages while the system checks what components have to be installed.

In this case, please follow the instruction given in the section .NET Framework 2.0 Installation

before proceeding further into the Phast Risk Installation.

Phast and Phast Risk 6.531 incompatibility

Phast and Phast Risk 6.531 use Intergraph Geomedia 4.2 which is not compatible with later versions

of Phast and Phast Risk, including 6.54 and 6.7. The installation process will remove the old version.

This will prevent Phast and Phast Risk 6.531 from working. It is suggested you remove any old

versions of Phast and Phast Risk earlier than version 6.54. Phast and Phast Risk 6.54 compatibility

Phast Risk 6.7 upgrades Intergraph Geomedia from 6.1.2 to 6.1.7. Phast and Phast Risk 6.54 shouldbenefit from the upgrade as various fixes are included in this new version.

Phast and Phast Risk 6.54 and 6.6 compatibility

Phast Risk 6.7 upgrades Intergraph Geomedia from 6.1.2 to 6.1.7. Phast and Phast Risk 6.54 and 6.6

should benefit from the upgrade as various fixes are included in this new version.

SQL Server 2008

Phast Risk installation uses SQL Server 2008 Express. The setup will create the appropriate SQL

Server 2008 Express setting. Express limits the memory size to 1GB of RAM and the database size to4GB and a large study file may produce more than 4GB of data. To increase the limit, you will have to

purchase the full Microsoft SQL Server 2008 product. This has been tested and DNV Software

helpdesk can provide specific settings required by Phast Risk 6.7.

It is possible to use a remote SQL Server however the benefits will be very limited as the data files

lives in the same folder as the study file and the folder is probably not on the SQL Server machine.

This type of environment has not been tested.

Installation timeout

On Microsoft Vista and Windows 7, each installation step triggers a security message similar to:


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If this message is not acknowledged by clicking on Yeswithin 90 seconds, the installation will abort

and the following message will appear:

The above picture has the details expanded (by clicking on the button Details>>) and the installer

reports that the installation was cancelled by the user as the security message was not acknowledged.

To continue click on Close.

In this case, you will have to restart the Phast Risk installation. Then the remaining pre-requisites

(required third-party components) will be installed.

Depending on the system, there are up to 16 security messages.

File Permissions and User Rights

Phast Risk 6.7 requires three types of permissions and rights:

System administrator rights for installing the software. This is a temporary requirement toallow the user to install the product. The user account can be assigned to an IT person or a

normal user who is given administrator rights for the duration of the installation. When

running Phast Risk, the user does not need any administrator rights.

'Full Access' to 'Authenticated Users' and 'NETWORK SERVICE' to the Study Folder FilesLocation (by default C:\DNVUser). 'NETWORK SERVICE' is required by SQL Server User

account used by Phast Risk. During the Phast Risk 6.7 installation, the setup program sets the

Study Folder Files Location correctly. However, if your organization has some specific

setting and enforced them, the setting may be overwritten and Phast Risk 6.7 will fail while

processing a study file. Please contact DNV software helpdesk if you experience such a

problem.

By default, the Phast Risk Admin Files are installed in the All Users profile (C:\Documentsand Settings\All Users\Application Data\DNVS\PHAST_6_7_0_371\Admin\), so any user of

the PC can read and write (with an appropriate Phast Risks Administrator password) those

files. However, if the files are installed separately (using the Phast/Phast Risk Admin Files


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installation), Phast Risk users may be prevented from writing to them in Phast Risk Admin

mode, in this case please contact your IT helpdesk for permission.

Study Folder Files Location

Phast Risk 6.7 stores data in the Study Folder Files Location using SQL Server 2008 Express. SQL

Server does not support compressed disk or folder. Network or USB drives may cause failure if thedrive becomes disconnected while in use. It is recommended to use local, uncompressed disk and

folder as the Study Folder Files Location.

Installation while the User is not connected to the OrganizationNetwork

Installation may fail if the user is working offline. In this case the installation will produce the

following error or similar message:

There are various workarounds to overcome this issue:

Connect to your network. If you are at your office, connecting to the missing network resourceby joining your domain/network (plugging in an Ethernet cable or switching on your wireless

connection) or if you are not in the office, using a Virtual Private Network connection over the

internet will overcome the issue.

In some cases making offline files available can overcome the issue as it simulates thepresence of the network resource when you are not connected to the network. To switch on

Offline Files capability start Windows File Explorer and choose the menu item Tools > Folder

Options > Offline Files. Check the box Enable Offline Files.

You can then proceed with the Phast Risk installation. It is advisable to switch the unused

offline files capability off again once Phast Risk is installed if it is not your usual practice.

Virtualisation

There are several issues running Phast Risk on a virtualization operating system (Citrix, VMware,

Virtual PC, XP Mode under Windows 7, etc). Phast Risk 6.7 is not supported under any operating

system virtualization.

USB Security Key inserted before Phast Risk is Installed

If the USB Security Key, sometimes called dongle, is inserted into the USB port before Phast Risk isinstalled, this will cause the key not to be recognized. After Phast Risk installation is completed the


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USB Security Key can be inserted into the USB port and it will be automatically recognized by the

system. Failure to follow this process would require the driver currently used by the operating system

to be uninstalled. Please contact DNV Software Helpdesk for advice.

Request a License without Administrator Rights

The Licence Wizard requires the user to have Administrator Rights on the local machine. This sectionexplains how to retrieve the data needed to issuing a license from the DNV Software license

administrator.

These steps use the Windows Command Prompt utility, if you are not familiar with the tool, please

seek for assistance from your IT Helpdesk.

Start the Windows Command Prompt

Start the Command Prompt utility: from the

Windows Start menu:

click on Run

in the field, type cmd.exe

click on OK

A new window with aDOS promptwill appear.

Run three commands

At the DOS prompt, type the following commands (including the double quotes)

C:\Program Files\DNV\FLEXlm\Utils\lmhostid.exe ether >info1.txtC:\Program Files\DNV\FLEXlm\Utils\lmhostid.exe flexid >info2.txt


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IPCONFIG /all >info3.txt

DIR info*.txt

Please note the path returned by the last command as this is the location of the text files you are

creating. Here is the typical outcome on Windows XP SP3. The command to type are in the red box

and the path in the green box, that is C:\Documents and Settings\Astrator

Email the information to DNV Software License

Administror

Browse to the Directory reported as above to findthe three text files you created (info1.txt,

info2.txt, info3.txt) and email the three text files

to [email protected]. In the email, also

include any details such as your name, the name

of the product you intend to run and its version.

This concludes the license request workaround.

Add a License File without Administrator RightsThe Licence Wizard requires the user to have Administrator Rights on the local machine. This section

explains how to add a licence file to your machine.

The workaround will only work for Security Key2 license. For Standalone

2or Floating

2 licenses the

License Wizard must be used.

Using the Windows File Explorer, please copy the licence file in the following folder (depending on

your version of Windows):

Windows XP:

C:\Documents and Settings\All Users\Application Data\DNVS\Licences

Windows Vista and Windows 7 (File Explorer may not display the folder ProgramData):

C:\ProgramData\DNVS\Licences


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For versions of Phast older than version 6.7, for any version of Windows (the folder may haveto be created first.)

C:\FLEXlm

This concludes the workaround for importing a license file without administrator rights.

All installation must be started from either setup.exe or index.htm

Phast Risk 6.7 depends on several third-party components. They are normally installed using the

Phast Risk 6.7 link from the install page in the DVD browser system. Running directly from the DVD

the msi file \PhastRisk_installation\DNV Software Phast Risk 6.7.msi will lead to a failure. Some

checks are made to prevent this from happening.

Phast Risk Installation Notes

Documents

Transcript of Phast Risk Installation Notes