SOLUTIONS & TECHNICAL SERVICES DIVISION

Bulletin Number XXXX

Date: 09/25/06

To: All Konica Minolta Digital Copier Dealers

From: Service Support

Subject: Phase 3.0 Enhanced Functions and upgrade procedures.

C450/C450P C351 C250/C250P C300 C352/C352P

When upgrading the firmware for C250/C300/C351/C352/C450 to Phase 3.0, be sure to follow the procedure outlined in this document. < Phase 3.0 FW Version>Card Ver.G4: C450/C351/C250/C352/C300 < Supported firmware version for upgrading> It is possible to upgrade the firmware to Phase 3.0 from the following versions C450/C351: Phase1.0 (C450 only), Phase1.51, Phase1.6, Phase1.8, Phase2.01, Phase2.5x C250: Phase1.13, Phase1.8, Phase2.01, Phase2.5x C352/C300: Phase2.01, Phase2.5x <Contents> Following procedures are outlined in this document. 1. Upgrading procedure from Phase1.xx to Phase3.0. 2. Upgrading procedure from Phase2.01to Phase3.0 3. Upgrading procedure from Phase2.5x to Phase3.0

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[Upgrading procedure from Phase1.xx to Phase3.0] 1. Confirm that no jobs are active in the queue. Before upgrading firmware, be sure that any of following jobs are not active in the job list. - Print Job - Fax / Scan transmission - Redialing - Timer Job 2. Download the firmware with using Compact Flash Card. Caution after updating the firmware Once you update the firmware to Phase3.0, downgrading the firmware to Phase 1.x is not possible. When MFP is powered ON for the first time after the upgrade, either of the following screens may be displayed for 1-2 seconds. Don’t turn off the Main power until main copy operation screen or below mentioned error screen (C-E002) is displayed. *After 5 minutes, press Utility/Counter key to continue working in the service mode. 3. Enter the serial number (Only necessary when the screen displayed.) Enter the serial number when the screen below is displayed after turning on the Main Power. Service Mode > System 1 > Serial Number Then enter the serial number. 4. Update the Data stored in HDD. To update the Data stored in the HDD, Select Service Mode > State Confirmation > Memory HDD Adj. > HDD Version Up After the update, be sure to turn off Main power. When performing this, the Data (e.g. Document information or destination address) in the NVRAM and HDD will be updated to the Phase3.0 format. The data format will be updated, and won’t be lost. 5. Back Up NVRAM data into Flash ROM on MFPC board. To back up NVRAM data into Flash ROM on MFPC board, select Service Mode > Enhanced Security mode ([STOP] > [0](Zero) > [C](Clear)) > NVRAM Data Backup 6. Turn off the Main Power and then Turn ON the Main Power 7. Initialize Fax Function parameter Service Mode > FAX > Initialization > Fax Function Parameter We recommend outputting the settings List for Fax before initialization.

FAX

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8. Delete temporary internet files on Web browser for PageScope Web Connection (PSWC). When a customer uses PageScope Web Connection with Phase1.x version, delete the temporary internet files on the Web browser (e.g. Internet Explorer) for each client PC. If this is not done, the screen of PSWC is abnormal.<Microsoft Internet Explorer> Menu bar > Tools > Internet Options Click both “Delete Cookies” and “Delete Files” in General tab. < Procedure for deleting only particular files> If the customer does not want to delete all these temporary files, please delete only particular files according to the following procedures. Click “Settings” key in General tab. Click “View Files”. All temporary files are displayed. Delete only files with IP address of Copier. [Upgrading procedure from Phase2.01 to Phase 3.0 1. Confirm that no jobs are active in the queue. Before upgrading firmware, be sure that any of following jobs are not active in the job list. - Print Job - Fax / Scan transmission - Redialing - Timer Job 2. Download the firmware using a Compact Flash Card. * After 5 minutes, press Utility/Counter key to continue working in the service mode. 3. Update the Data stored in HDD. To update the Data stored in the HDD, Select Service Mode > State Confirmation > Memory HDD Adj. > HDD Version Up After the update, be sure to turn off Main power. When performing this, the Data (e.g. Document information or destination address) in the NVRAM and HDD will be update into Phase3.0 format. The data format will be update, and they won’t be lost. 4. Turn off/on Main power to the end of procedure.

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[Upgrading procedure from Phase2.5x to Phase3.0] 1. Confirm that no jobs are active in the queue. Before upgrading firmware, be sure that any of following jobs are not active in the job list.

- Print Job - Fax / Scan transmission - Redialing - Timer Job

2. Download the firmware with using Compact Flash Card. 3. The CF card is pulled out after download is completed and Turn off/on Main power. C-E002 is not shown on the control panel. It is not necessary to update the Data store in HDD. 4. Turn off/on Main power to the end of procedure.

The information in this bulletin describes the new available features for Phase 3.0.

Note: Once the device has been updated with the firmware referenced in this bulletin, the device CAN be

downgraded to the previously released firmware version. For your reference, we’ve outlined the previously

released firmware version:

bizhub C450/C450P bizhub C351 bizhub C300/352 bizhub C250/C250P

Firmware Level D7 D7 33 A8

All data, including Account User information, should be carried over if the procedures are precisely followed.

As a precautionary measure, we recommend that you back up your Account/User data as well as One-

Touches using PageScope Data Administrator 2.03.

You can also purchase CDs containing the latest PageScope Utilities and Print drivers from the Order Department or via on-line ordering. Each product CD set is available at the low cost of $20.00. For your convenience the item numbers are provided below:

Model Description Version Item Number

bizhub C250 TBD TBD

bizhub C250P TBD TBD

bizhub C300 Version 3.0 7660403936

bizhub C352 Version 3.0 7660704036

bizhub C352P Version 3.0 7660704136

bizhub C450 Version 3.0 7660403736

bizhub C450P Version 3.0 7660403756

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The following list outlines what PageScope Utilities have been updated. You will need these updated

versions if you upgrade your engine firmware to the versions referenced in this bulletin:

PageScope Utilities User CD – September 2006

PageScope Utility Name New Version # Previous Version #

Data Administrator 2.2.1 2.03

Box Operator 2.0.9.0 2.06

Copy Protect 1.01 (no change) 1.01

Direct Print 1.1.8.12 1.1.7.5

Font Download (Font Mgmt Utility?) 1.0.1 1.0

Job Spooler 1.5.6 1.5.4

Print Status Notifier 2.1.2 2.1

User Box –Data Clear via Tech Mode is required to view documents stored in the User Boxes when using

Pagescope web connection.

The firmware can only be downloaded and installed by an authorized Konica Minolta service representative from the SSD technical website. When upgrading the firmware, please be sure to follow the upgrading procedures that will be posted together with the firmware. The procedures must be

followed precisely in order for the firmware upload to be successful.

Listed below are the firmware versions. Release of bizhub C450/C450P (Phase 3.0 / Version. G4) The individual files in the card and the checksum are as follows.

2.1. Revision of individual version Program name File name Checksum Note MFP controller boot program 4037-1E00-G00-05-000 4A76 MFP controller subset 4037-1F00-G00-23-000 2E39 MFP controller 4037-0100-G00-G4-000 BDCF MFP controller system 4037-1000-G00-G4-000 MFP controller print controller 4037-3000-G00-75-000 MFP controller print controller font 4037-3F00-G00-19-001 MFP controller print controller DemoPage 4037-3E00-G00-00-000 MFP controller MIO 4037-5000-G00-60-000 MFP controller PSWC 4037-5100-G00-A2-000 MFP controller MIB IF 4037-5200-G00-47-000 MFP controller IPP IF 4037-5300-G00-04-000 MFP controller OutSide controller IF 4037-6100-G00-46-000 For Fiery MFP controller TCP/Socket 4037-6300-G00-15-000

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MFP controller OPEN API 4037-7000-G00-86-000 MFP controller operation panel 4037-8000-G00-F5-000 Operation panel message data 4037-8100-G00-F9-000 550A MFP controller PIC 4037-8200-G00-18-000 MFP controller CSRC control Body 4037-8300-G00-67-000 Scanner 4037-0023-G00-19-000 A94A Printer 4037-0050-G00-29-000 EE59 LPH 4037-0053-G00-00-000 ADB9 FAX Board controller / FK-502 15LA-0040-G01-06-000 5DF3

Release of bizhub C351 (Phase 3.0 / Version. G4) The individual files in the card and the checksum are as follows.

2.1. Revision of individual version Program name File name Checksum Note MFP controller boot program 4037-1E00-G00-05-000 4A76 MFP controller subset 4037-1F00-G00-23-000 2E39 MFP controller 4037-0100-G00-G4-000 BDCF MFP controller system 4037-1000-G00-G4-000 MFP controller print controller 4037-3000-G00-75-000 MFP controller print controller font 4037-3F00-G00-19-001 MFP controller print controller DemoPage 4037-3E00-G00-00-000 MFP controller MIO 4037-5000-G00-60-000 MFP controller PSWC 4037-5100-G00-A2-000 MFP controller MIB IF 4037-5200-G00-47-000 MFP controller IPP IF 4037-5300-G00-04-000 MFP controller OutSide controller IF 4037-6100-G00-46-000 For Fiery MFP controller TCP/Socket 4037-6300-G00-15-000 MFP controller OPEN API 4037-7000-G00-86-000 MFP controller operation panel 4037-8000-G00-F5-000 Operation panel message data 4037-8100-G00-F9-000 550A MFP controller PIC 4037-8200-G00-18-000 MFP controller CSRC control Body 4037-8300-G00-67-000 Scanner 4037-0023-G00-19-000 A94A Printer 4037-0050-G10-29-000 C4FB LPH 4037-0053-G01-00-000 B049 FAX Board controller / FK-502 15LA-0040-G01-06-000 5DF3

Release of bizhub C250 (Phase 3.0 / Version. G4) The individual files in the card and the checksum are as follows. 2.1. Revision of individual version

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Program name File name Checksum Note MFP controller boot program 4038-1E00-G00-03-000 46AC MFP controller subset 4038-1F00-G00-16-000 A2CD MFP controller 4038-0100-G00-G4-000 81BA MFP controller system 4038-1000-G00-G4-000 MFP controller print controller 4038-3000-G00-48-000 MFP controller print controller font 4038-3F00-G00-09-001 MFP controller print controller DemoPage 4037-3E00-G00-00-000 MFP controller MIO 4038-5000-G00-60-000 MFP controller PSWC 4038-5100-G00-72-000 MFP controller MIB IF 4038-5200-G00-25-000 MFP controller IPP IF 4038-5300-G00-03-000 MFP controller OutSide controller IF --- MFP controller TCP/Socket 4038-6300-G00-06-000 MFP controller OPEN API 4038-7000-G00-86-000 MFP controller operation panel 4038-8000-G00-E0-000 Operation panel message data 4038-8100-G00-F9-000 F60F MFP controller PIC 4038-8200-G00-17-000 MFP controller CSRC control Body 4038-8300-G00-03-000 Scanner 4038-0023-G01-13-000 B1FD Printer 4038-0050-G10-14-000 D955 LPH --- FAX Board controller / FK-502 15LA-0040-G01-06-000 5DF3 (COPY PROTECT) --- (E050) Release of bizhub C352/352P (Phase 3.0 / Version. G4) The individual files in the card and the checksum are as follows. 2.1. Revision of individual version Program name File name Checksum Note MFP controller boot program 9J06-1E00-G00-01-000 3B98 MFP controller subset 9J06-1F00-G00-02-000 6324 MFP controller 9J06-0100-G00-G4-000 BCB4 MFP controller system 9J06-1000-G00-G4-000 MFP controller print controller 9J06-3000-G00-39-000 MFP controller print controller font 9J06-3F00-G00-12-001 MFP controller print controller DemoPage 4037-3E00-G00-00-000 MFP controller MIO 9J06-5000-G00-60-000 MFP controller PSWC 9J06-5100-G00-32-000 MFP controller MIB IF 9J06-5200-G00-19-000 MFP controller IPP IF 9J06-5300-G00-03-000 MFP controller OutSide controller IF 9J06-6100-G00-49-000 For Fiery MFP controller TCP/Socket 9J06-6300-G00-00-000

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MFP controller OPEN API 9J06-7000-G00-86-000 MFP controller operation panel 9J06-8000-G00-E0-000 Operation panel message data 9J06-8100-G00-F9-000 CFAC MFP controller PIC 9J06-8200-G00-04-000 MFP controller CSRC control Body 9J06-8300-G00-02-000 Scanner 9J06-0023-G00-08-000 A4A0 Printer 9J06-0050-G00-20-000 12D3 EDH 9J07-0024-G00-06-000 5822 FAX Board controller / FK-502 15LA-0040-G01-06-000 5DF3 (COPY PROTECT) --- (E050)

Release of bizhub C300 (Phase 3.0 / Version. G4) The individual files in the card and the checksum are as follows.

2.1. Revision of individual version Program name File name Checksum Note MFP controller boot program 9J06-1E00-G00-01-000 3B98 MFP controller subset 9J06-1F00-G00-02-000 6324 MFP controller 9J06-0100-G00-G4-000 BCB4 MFP controller system 9J06-1000-G00-G4-000 MFP controller print controller 9J06-3000-G00-39-000 MFP controller print controller font 9J06-3F00-G00-12-001 MFP controller print controller DemoPage 4037-3E00-G00-00-000 MFP controller MIO 9J06-5000-G00-60-000 MFP controller PSWC 9J06-5100-G00-32-000 MFP controller MIB IF 9J06-5200-G00-19-000 MFP controller IPP IF 9J06-5300-G00-03-000 MFP controller OutSide controller IF 9J06-6100-G00-49-000 For Fiery MFP controller TCP/Socket 9J06-6300-G00-00-000 MFP controller OPEN API 9J06-7000-G00-86-000 MFP controller operation panel 9J06-8000-G00-E0-000 Operation panel message data 9J06-8100-G00-F9-000 CFAC MFP controller PIC 9J06-8200-G00-04-000 MFP controller CSRC control Body 9J06-8300-G00-02-000 Scanner 9J06-0023-G00-08-000 A4A0 Printer 9J06-0050-G10-20-000 17F6 EDH 9J07-0024-G00-06-000 5822 FAX Board controller / FK-502 15LA-0040-G01-06-000 5DF3 (COPY PROTECT) --- (E050)

The new enhancements offered by the latest firmware along with a brief description are provided below. For your easy reference, we have divided the enhancements into the following categories:

A. Open API

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B. Copy C. Fax D. Print E. Other

A. Open API Version 1.0 Konica Minolta is pleased to announce that this latest firmware level offers Open API (Version 1.0) support. In an effort to strengthen and build upon our infrastructure so that we can provide you with the level of support you will require to meet the needs of your customers, we are launching Open API Version 1.0 with a limited number of solutions. These solutions include the following:

Open API Solutions Planned Launch Date DocuBreeze Winter 2006 Captaris RightFax Connector November 1, 2006 Rebus Recollect Winter 2006-2007

As each of the above third-party solutions is launched, you will receive more details on the Open API architecture and respective requirements. Open API Version 2.0 is targeted for release in Fiscal Year 2007 and will offer expanded integration with third party solutions. More information will follow as we approach the release date. B. Copy Mode

Quick Copy User Interface

The LCD Panel can be changed to offer the end-user Copier-centric selections at their fingertips. As an alternative to selecting the desired settings via sub-menus, an increased number of copier-related keys appear on the LCD. This will enable the user to make their copier selections more efficiently.

This change can be made by the System Administrator via the Utility/Counter Key (Utility/Counter->User Setting->Display Setting->Copy Basic Screen->Type 2).

2. Program Job (Job Build)

Pages of a copy original can be scanned with different input settings (1-sided, 2-sided, zoom ratio, bind position, erase) and output settings (simplex, duplex, corner or 2-position stapling, 2/3-hole punch, date, stamp functions) and then be printed as one job.

3. Separate Scan Settings (Batch or Page Print)

Enables users to select whether they want their separate scan jobs to print after each set of scanned pages have been scanned or to wait until the entire separate scan job is completed to print out the scanned job. (Separate scan is used when the number of originals exceeds the capacity of the document feeder.)

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C. Fax

Internet Fax Internet Faxing enables the sending device to transmit hard copy documents over the Internet and have them received as hard copy documents. The original transmitted document as well as the received document are in the same “form” as documents transmitted over traditional phone lines, however, since they are sent over the Internet, no phone charges are incurred.

Internet Faxing achieves a dramatic reduction in communication costs especially in those situations when lengthy faxes are frequently transmitted over seas or to long distance locations. The cost of the fax is covered entirely by the fixed Internet connection fee.

Both the sending and receiving fax devices must support Internet Faxing. The bizhub C450, C352, C351, C300 and C250 support the T.37 protocol and therefore can only communicate with other devices that support T.37 Internet Fax protocol. The T.37 Internet Fax Protocol remains the most popular and prevalent Internet protocol on the market. An Email server is required to support Internet Faxing and the device must be assigned an Email address in order to perform Internet Faxing.

Internet Faxing is standard with this firmware upgrade. You do not need the optional Fax Kit to perform Internet Faxing functions.

IP Address Fax

The IP Address Fax function allows you to transmit data over an office intranet instead of the telephone line used by conventional faxes. Taking advantage of an established LAN/WAN infrastructure, IP Address Fax eliminates costly connection and transmission fees. IP Address Fax does not require a dedicated server or use the office mail server. You simply send from one fax to another in your office by using the IP Address of the device (instead of dialing the fax number of the device).

The optional Fax Kit is required in order to access the IP Address Fax Function.

3. Program up to 20 Headers

These bizhub devices offer the ability to program up to 20 different fax headers. This feature is useful for environments that want to designate the sender by department or individual name. It is also useful for small businesses (i.e. Doctors, Lawyers, etc.) that share office space and equipment. It provides the user with the means to select their desired header information.

D. Print

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1. IC-402 Fiery Image Controller Version 2.0 for C450/C351 It is highly recommended that you update your bizhub C450 or bizhub C351 to this latest firmware version if you are or will be connecting the device to a IC-402 Fiery Controller to ensure optimum performance.

2. IC-406 Fiery Image Controller for C352/C300

When the C352 and C300 are equipped with firmware level 33, these devices support all enhancements

introduced since July 2006 in addition to supporting the IC-406 Fiery Print Controller.

As a reminder, the C352P (printer only version) does not support the IC-406 Fiery Controller.

E. Other

Duplex Support via Vendor Port I When the bizhub C450/P, C352/P, C351, C300 or C250 are connected to coin and/or card vendor (i.e. Jamex) via Vendor Port 1, it possible to generate Duplex output. Outlined below is the serial number break that identifies when each model will be shipped with this firmware

“out of the box”. Any serial numbers prior to those identified below will be shipped with a

previous firmware level.

Model Number Serial Number Break

C450 311803739

C450P Information Not Available

C352 311703747

C352P 301700051

C300 Information Not Available

C250 Information Not Available

C250P Information Not Available

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As a reminder, the bizhub C450/P, bizhub C352/P, bizhub C351, bizhub C300, bizhub C250/P must be

upgraded to the proper firmware version (see table) in order for you to access the newly added

enhancements referenced in this bulletin and to support Open API Version 1.0.

The firmware can only be downloaded and installed by an authorized Konica Minolta service representative.

The procedures must be followed precisely in order for the firmware upload to be successful.

Please consult with your local Service Department for details. The latest firmware can be easily

downloaded by your local service department and is available at no charge.

As a reminder, it is not necessary to automatically upgrade all your customers to the latest firmware version. It

is only required if your customer desires a function offered by the latest firmware.