Petronass Edit Last

8/12/2019 Petronass Edit Last

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APPRECIATION

Through this opportunity, I am Wan Amirah Munira Binti Ton Bendahara want to thank and

high appreciation to my lecturers that Dr. Dewi Binti Tajuddin for having given me so much guidance

until the completion of this task management subjects.

Besides, appreciation and gratitude also goes to my parents, Ton Bendahara Bin Ton Yusof

and Tengku Zainab Binti Tengku Mansor who helped me a lot in financial matters to help me

complete this task. Do not forget the friends who helped and never tried to give guidance.

This task has become one of the revision processes for me. This is because this task is related

to my studies. I hope that my achievements in this subject will be greatly improved. These tasks may

be able to improve and enhance student knowledge management.

Lastly, once again I would like to express our sincere appreciation and thanks to all those

involved in producing this work. I also put together ten fingers apologize if there are any inadvertent

error in this task. So, thank you.


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VISION

To be a Leading Oil and Gas Multinational of Choice

MISION

We are a business entity Petroleum is our core business Our primary responsibility is to develop and add value to this national resource Our objective is to contribute to the well-being of the people and the nation


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ABOUT PETRONAS

PETRONAS was founded in 1974; PETRONAS is Malaysia's very own integrated

petroleum multinational corporation with a strong ranking on the FORTUNE Global 500and a

presence in more than 30 countries around the world.

Their business activities range from upstream oil and gas exploration and production to

downstream oil refining; marketing and distribution of petroleum products; trading; gas processing

and liquefaction; gas transmission pipeline operations; marketing of liquefied natural gas;

petrochemical manufacturing and marketing; shipping; and property investment.

As a responsible corporate citizen, PETRONAS is committed to managing their petroleum

resources and operations responsibly by balancing commercial, environmental and social objectives to

ensure sustainable development for the benefit of the people and local community in the host

countries wherever they operate.


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ORGANIZATIONAL CHART

Board of Directors

Tan Sri Mohd Sidek Hassan

Chairman of the Board

Tan Sri Dato' Shamsul

Azhar Abbas

President & CEO

Tan Sri Dr Mohd Irwan

Serigar Abdullah

Tan Sri Amirsham A

Aziz

Datuk Muhammad Ibrahim Dato' Mohamad Idris Mansor

Tan Sri Dato' Seri Hj Megat

Najmuddin Datuk Seri Dr Hj

Megat Khas

Krishnan CK Menon


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Datin Yap Siew BeeDatuk Mohd Omar

Mustapha

Datuk Wan Zulkiflee Wan

AriffinDatuk Anuar Ahmad

Dato' Wee Yiaw Hin Datuk Manharlal Ratilal

Faridah Haris Hamid

Company Secretary

Abdul Rahman Musa

Joint Secretary


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Board Committees

Audit Committee

Krishnan CK Menon

Chairman

Tan Sri Dr Mohd

Irwan Serigar

Abdullah

Dato' Mohamad Idris Mansor Datuk Muhammad Ibrahim

Governance & Risk Committee

Tan Sri Dato' Seri Hj Megat

Najmuddin Datuk Seri Haji

Megat Khas

Chairman

Datuk Muhammad Ibrahim

Krishnan CK MenonTan Sri Amirsham

A Aziz


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Remuneration Committee

Datin Yap Siew Bee

Chairperson

Datuk Mohd Omar Mustapha

Dato' Mohamad Idris Mansor


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Executive Committee

Tan Sri Dato' Shamsul AzharAbbas

President and Chief Executive

Officer

Datuk Wan Zulkiflee Wan

Ariffin

Chief Operating Officer & Executive

Vice President

Downstream Business

Datuk Anuar Ahmad

Executive Vice President

Gas & Power Business

Dato' Wee Yiaw Hin


Exploration & Production Business

Datuk Manharlal Ratilal


Finance

Faridah Haris Hamid

Secretary

Abdul Rahman Musa

Joint Secretary


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PROCESS OF THE MANAGEMENT

PETRONAS is the national oil and gas company of Malaysia and is wholly-owned by theGovernment of Malaysia. Together with its subsidiaries and associated companies, PETRONAS, a

FORTUNE Global 500 company, has fully integrated oil and gas operations in a broad spectrum of

the oil and gas value-chain. Its business activities include (i) the exploration, development and

production of crude oil and natural gas in Malaysia and overseas; (ii) the liquefaction, sale and

transportation of LNG; (iii) the processing and transmission of natural gas and the sale of natural gas

products; (iv) the refining and marketing of petroleum products; (v) the manufacture and sale of

petrochemical products; (vi) the trading of crude oil, petroleum products and petrochemical products;

and (vii) shipping and logistics relating to LNG, crude oil and petroleum products. Committed to

ensuring business sustainability, PETRONAS also strives to responsibly manage natural resources in a

way that contributes holistically to the well-being of the people and nations where operate.

Exploration & Production Business

As custodian of Malaysias oil and gas resources,PETRONAS is entrusted with the responsibility

to develop and add value to the nations hydrocarbon resources. In the early years, PETRONASfocused its efforts on managing the production sharing contractors who were exploring Malaysian

acreages, but PETRONAS soon saw the need to take on a bigger and more proactive role in

augmenting the nations oil and gas reserves. PETRONAS has also intensified efforts to strengthen

Malaysias upstream industry through the enhancement of fiscal terms and the introduction of new

petroleum solutions, leveraging on the Governments new tax incentives.

Through its Exploration & Production (E&P) subsidiary, PETRONAS Carigali Sdn Bhd

(PETRONAS Carigali), PETRONAS has developed capability as a hands-on operator with a track recordof successful oil and gas developments. PETRONAS Carigali works alongside a number of petroleum

multinational corporations through Production Sharing Contracts (PSCs) to explore develop and

produce oil and gas in Malaysia. Abroad, PETRONAS continues to strengthen its position by securing

new acreages while undertaking various development projects. The Petroleum Management Unit of

PETRONAS acts as resource owner and manager of Malaysias domestic oil and gas assets. It


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manages the optimal exploitation of hydrocarbon resources and enhances the prospectively of

domestic acreages to attract investment and protect the national interest. PETRONAS has explored

some of the world's most challenging terrains and temperatures to secure new reserves. Additionally,

they conduct deep water exploration, entering also into highly complex HPHT reservoirs and wells

with high CO2 content to enhance our yields. Today, PETRONAS are amongst the worldsfirst in

maximising recovery of discovered fields with Enhanced Oil Recovery (EOR) efforts.

PETRONAS continues to harness and develop new technologies to maximise opportunities and

further strengthen its capabilities as part of its on-going efforts to become a leading global E&P

player.

Gas & Power

PETRONAS Gas & Power Business aspires to be a leading integrated gas, liquefied natural gas

(LNG) and power player. To create greater focus in these core areas of growth, the business has been

structured and streamlined into two major portfolios; Global LNG business and Infrastructure, Utilities

& Power business.

Global LNG

PETRONAS global LNG business comprises the production and sale of LNG through its

domestic operations in Bintulu, Sarawak (PETRONAS LNG Complex) and overseas operations in Egypt

(Egyptian LNG). PETRONAS operates one of the worldslargest LNG facilities in Bintulu, Sarawak,

which consists of three plants, MLNG, LNG Dua and MLNG Tiga, with a combined capacity of 24

million tonnes per annum.

PETRONAS is also involved in LNG and energy trading activities through its marketing arms in

Malaysia and Europe (PETRONAS LNG Ltd and PETRONAS Energy Trading Ltd). At present,

PETRONAS commands a sizeable LNG market share in the Far East. Over the years, PETRONAS has

sustained its market position and preserved its reputation as a reliable supplier of LNG, having sold

more than 7,000 cargoes since the establishment of its first LNG plant in 1983.

As a global LNG player, PETRONAS is determined to defend its significant traditional Far East

market and seize opportunities on the growing spot market, while continuing to grow its LNG

presence in the Atlantic basin. PETRONAS is also establishing its foothold in European energy trading,

which includes electricity and carbon trading.


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Infrastructure, Utilities & Power

PETRONAS Infrastructure, Utilities &Power business focuses its efforts towards ensuring long

term security and sustainability of the gas market in Malaysia and expanding its portfolio of

infrastructure and power positions in high growth markets. The business is leveraging on its widely

respected operational excellence and sustainable energy developments. PETRONAS, through its

majority-owned subsidiary, PETRONAS Gas Berhad (PGB), operates the Peninsular Gas Utilisation

(PGU) system, comprising six processing plants and approximately 2,505 km of pipelines to process

and transmit gas to end-users in the power, industrial and commercial sectors in Peninsular Malaysia.

PETRONAS also exports gas for power generation to Singapore.

The PGU system is the principal catalyst for the development of Peninsular Malaysias offshoregas fields, the use of natural gas products for power generation and utilities, and the expansion of

Malaysias petrochemical industry through the use of gas derivative products, such as ethane,

propane, butane and condensates.

PGB is also developing Malaysias first LNG Regasification Terminal in Melaka, which is due for

completion in July 2012. This will facilitate the importation of LNG by PETRONAS and third parties

towards ensuring security of gas supply for the nation in the future. Globally, PETRONAS has

investments in pipeline operations in Argentina, Australia, Indonesia and Thailand, as well as gas

storage and LNG regasification facilities in Europe.

PETRONAS is also committed to further grow in the power and renewable energy business,

leveraging on existing capabilities and venturing into opportunities in key focus markets in Asia and

the Middle East. Entry into the power business will support PETRONAS vision to be an integrated

energy company.

Downstream Business

PETRONAS Downstream Business plays a strategic role in enhancing the value of Malaysias oil

and gas resources through its integrated operations in refining and trading, marketing of crude oil and

petroleum products locally and internationally, as well as through manufacturing and marketing of

petrochemical products.


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Refining & Trading

PETRONAS owns and operates three refineries in Malaysia, two in Melaka (collectively known as the

Melaka Refinery Complex) and another in Kertih (the Kertih Refinery). The first refinery in Melaka is

100% owned by PETRONAS while the second refinery is 53% owned by the Group.

PETRONAS also operates a Group III base oil refining (MG3) plant in the Melaka Refinery

Complex. PETRONAS also has an oil refining presence in Africa through its 80% owned subsidiary,

Engen Petroleum Limited (Engen), a leading South African refining and marketing company that owns

and operates a refinery in Durban, South Africa.

To carry out trading activities in crude oil and petroleum products in the Malaysian and

international markets (including Asia, Africa and the Indian subcontinent), PETRONAS formed a

wholly-owned subsidiary, PETRONAS Trading Corporation Sdn Bhd (PETCO). PETCO also trades in

crude oil and petroleum products produced by affiliates and third parties, and has trading operations

in Dubai and London via its wholly-owned subsidiaries PETCO Trading DMCC and PETCO Trading UK

Limited, respectively.

Downstream Marketing

PETRONAS is engaged in domestic marketing and retailing activities through PETRONAS

Dagangan Berhad (PDB), a majority-owned subsidiary, which markets a wide range of petroleum

products, including gasoline, Liquefied Petroleum Gas (LPG), jet fuel, kerosene, diesel, fuel oil, asphalt

and lubricants. PDB also has interest in Malaysias Multi-Product Pipeline and the Klang Valley

Distribution Terminal that transports gasoline, jet fuel and diesel oil from the refineries to major

demand centres in the Klang Valley. Besides marketing activities, PDB also jointly operates a jet fuel

storage facility and hydrant line system at the Kuala Lumpur International Airport.

PETRONAS has also established its downstream marketing presence in key Asian markets. PT

PETRONAS Niaga Indonesia,a wholly-owned subsidiary, operates retail stations as well as markets

petroleum products to industrial and commercial customers, and manages a network of local lubricant

distributors in Indonesia. In Thailand similar activities are undertaken by PETRONAS Retail (Thailand)

Co Ltd that also supplies jet fuel to the Don Muang International Airport and the Suvarnabhumi

International Airport, Bangkok. In China and India, the Groups lubricant products are sold through

PETRONAS wholly-owned subsidiary, PETRONAS Marketing China Company Ltd and PETRONAS


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Marketing India Private Ltd (PMIPL), respectively. PMIPL also has exclusive supply arrangements and

collaborations with major Original Equipment Manufacturer (OEM) partners and car manufacturers.

In Africa, PETRONAS subsidiary Engen has the largest retail network of service stations in

South Africa as well as a strong retail presence in the Sub-Saharan region in countries. In the Sudan,

PETRONAS Marketing Sudan Limited (PMSL), a wholly owned subsidiary is engaged in the marketing

and retailing of petroleum products and lubricants, as well as owns and operates retail stations. PMSL

also provides into-plane service at the Khartoum International Airport and El-Obeid International

Airport, which is the main base for the UN World Food Programmes operations in the Sudan. PMSL

also supplies fuel to the UN-African Union Mission peacekeeping force in Darfur and operates

refuelling stations and depots.

With a presence in more than 20 countries worldwide, PETRONAS Lubricants International Sdn

Bhd (PLISB) is the lubricants arm of PETRONAS. PLISB has established a manufacturing base and

distribution channel to sell its products in the European market by virtue of acquiring the FL SeleniaGroup, (renamed PL Italy Group) and offers lubricants, transmission, anti-freeze and functional fluids

for automobiles, trucks, agricultural tractors and earth moving machinery as well as for other

industrial equipment to the market.

Leveraging on PL Italy Groups strong OEM relationships and world-class research and

development capabilities, PLISB currently has a long-term supply, technical, collaborative and

commercial agreement for the exclusive right to supply lubricants to Fiat Italy via PL Italy iGroup. Also

in the lubricants marketing sector, PETRONAS Base Oil (M) Sdn Bhd, a wholly owned subsidiary of

PETRONAS, undertakes the marketing of MG3 base oil in Malaysia and the Asia Pacific region whereas

marketing in Europe is handled by PETRONAS Marketing Netherlands BV. PETRONAS markets its base

oil products under the brand ETRO.

Apart from eight LPG bottling plants in Malaysia, PETRONAS also has LPG facilities in selected

Asian countries namely in India, the Philippines and Vietnam, either through a joint venture or wholly-

owned subsidiary.

Petrochemicals

PETRONAS first ventured into the production of basic petrochemical products in the mid-1980s

and later embarked on several large scale petrochemical projects with multinational joint venture

partners. PETRONAS joint venture partnershave included The Dow Chemical Company, BASF

Netherlands BV, BP Chemicals, Idemitsu Petrochemical Co Ltd, Mitsubishi Corporation, and Sasol

Polymers International Investments (Pty) Ltd.


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With a view to strengthening integration and improving economies of scale, PETRONAS

recently consolidated its petrochemical business under the PETRONAS Chemicals Group Berhad (PCG).

The leading integrated petrochemical producer in Malaysia and one of the largest in South East Asia,

PCG is the listed holding entity for all of PETRONAS petrochemical production, marketing and trading

subsidiaries and has a total combined production capacity of over 11 million tonnes per annum.

The petrochemical business which has been consolidated under PCG, through joint ventures

with multinational petrochemical companies, developed two Integrated Petrochemical Complexes

(IPCs) at Kertih and Gebeng, along the eastern corridor of Peninsular Malaysia. The concept

underlying the development of these IPCs is to achieve a competitive edge through the integration of

petrochemical projects using common or related feedstock and common facilities within a self-

contained complex.

PETRONAS KertihIPC consists principally of ethylene-based petrochemical projects, which

include two ethylene crackers, a polyethylene plant, an ethylene oxide/ethylene glycol plant, a multi-unit derivatives plant, vinyl chloride monomer (VCM) and polyvinyl chloride (PVC) plants,

ammonia/synthesis gas plants, anacetic acid plant, an aromatics complex and a low-density

polyethylene plant. The petrochemical projects are fully integrated with the surrounding infrastructure

facilities and other process plants in Kertih, including PGBs six gas processing plants and the Kertih

Refinery, all of which are located within the IPC.

The Gebeng IPC comprises mainly of propylene-based petrochemical projects. The anchor

project at the Gebeng lPC is a joint venture between PETRONAS and BASF, which owns and operates

an acrylic acid/acrylic esters plant, an oxo-alcohols complex and a butanediol plant. PETRONAS,

through PCG owns and operates an MTBE/propylene plant, a propane dehydrogenation plant and a

polypropylene plant. The Gebeng IPC is also host to a number of multinational chemical companies,

such as BP Chemicals, which owns and operates a purified terephthalic acid plant, and Eastman

Chemicals, which owns and operates a copolyester plastic resin plant.

Both the Kertih and Gebeng IPCs are a major step towards establishing Malaysia as a regional

petrochemical production hub. The integrated development of Malaysias petrochemical industry is

expected to promote the development of the countrys industrial base, especially the plastics and

chemical based component manufacturing industry.


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ORGANIZING PROCESS

With the increased attention being given to corporate governance matters in todays

environment, every employee in this organization has a stake in the governance process. Maintaining

an ethical, law-abiding culture provides enormous benefit to an organization like ours.

As PETRONAS expand and grow their business and geographies, the inculcation of their shared

values across the group becomes increasingly important. Their shared values of loyalty,

professionalism, integrity and cohesiveness will continue to stand us in good stead in everything we

do and are the very foundation of the PETRONAS General Business Principles. This is also in keeping

with the principles of the Corporate Enhancement Programme, which are aimed at positioning our

mind-set and behaviour for an intensified business focus.

Whilst their shared values define what they believe in and what they stand for, I believe it is

timely and important for them to revise and harmonize the existing Code with their operations globally

so as to enhance consistency and support effective management oversight. Accordingly, the existing

Code has been revised and renamed the PETRONAS Code of Conduct and Business Ethics (CoBE).

This CoBE is enhanced to accommodate developments in local and international laws and practices, as

well as technological developments. Benchmarked to international standards, the CoBE together with

our shared values will serve as a guiding beacon concerning how all of us are expected to conduct

ourselves in our work. The CoBE will not only promote legal and procedural compliance, but it will also

provide a moral compass to ensure that our individual behaviour is in line with the PETRONAS Shared

Values.

The CoBE contains detailed policy statements on the standards of behaviour and ethical

conduct expected of each individual to whom the CoBE applies. The CoBE is to apply to all employees

and directors within the PETRONAS Group worldwide. PETRONAS also expects that contractors,

subcontractors, consultants, agents, representatives and others performing work or services for or on

behalf of PETRONAS will comply with the relevant parts of the CoBE when performing such work or

services. In particular, the CoBE expressly prohibits improper solicitation, bribery and other corrupt

activity not only by employees and directors but also by third parties performing work or services for

or on behalf of companies in the PETRONAS Group.

In view of the CoBEs international application, some provisions of the CoBE will be modified

to adapt the CoBE to the requirements of the local jurisdictions where PETRONAS is operating. The


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CoBE will have separate Country Supplements to cater to local jurisdictions applicable legislation and

social mores.

then, the CoBE is accompanied by a CoBE Guide that sets out frequently asked questions and

some Dos & Donts in relation to certain specific situations. The CoBE, the Country Supplements

(where applicable) and the CoBE Guide will be printed in booklets and distributed to all employees

and will also be available on PETRONAS website for viewing by third parties dealing with the

Company as well as the general public.

As an employee of PETRONAS Group, it is incumbent upon each and every one of us to

internalize and abide by this CoBE. It is the responsibility of each LINE MANAGER to ensure that our

employees uphold the CoBE. The PETRONAS Board of Directors and Management attach great

importance to the CoBE and urge that everyone in the PETRONAS Group make it a personal

commitment to follow the CoBE.


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MANAGERIAL SKILLS

Management skills are amongst the skills sought after by many employers. Producing

graduates who possess skills or attributes beyond their course-related skills is critical in contributing

towards the employability of graduates. University Technology PETRONAS (UTP) has a mission to

develop well-rounded engineering and technology graduates who not only possess technical

competence, but also other employability skills to meet the requirements of the industry. The extent

to which the university is preparing students on management skills is rather unexplored. This

exploratory study therefore intends to fill the gap by examining the level of management skills

possessed by UTP interns during their 8-month internship training at various companies in Malaysia.

To get a better perspective on the issue studied, feedback was gathered from both the interns and

their internship supervisors at the respective companies. Data collection was conducted from Jun -

July 2008 during the final week of the internship period. A total of 96 respondents (48 interns and 48supervisors) participated in the study. The findings suggested that, in general, the interns possessed

moderately high management skills. Implications of the findings and avenues for further research are

also discussed in this study.


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PLANNING OF ORGANIZATION

FUTURE PLAN

PETRONAS constantly explores avenues to diversify and strengthen its existing involvement

throughout the gas value chain. The Company is forging ahead in new frontiers to continuously grow

its foothold in the highly competitive LNG industry. Its foray into unconventional resources in Australia

and Canada are opening up a whole new supply frontier.

PETRONAS entry into this arena, through its GLNG project joint-venture in Australia, aims to

construct a facility capable of processing coal bed methane into LNG at 7.8 mtpa in 2015. Building

upon the success and experience of this venture, the Group through PETRONAS International

Corporation Ltd (PICL), established a strategic partnership with Canada-based Progress Energy

Resources Corporation to develop its shale gas assets into LNG in north eastern British Columbia. The

venture is proposing to monetise these assets by liquefying shale gas into LNG before marketing it to

the lucrative East Asian market. PETRONAS plans to spend close to US$100 billion in the next five

years to actively add to its energy asset portfolio.

SUCCEEDED PLAN

With its takeover of Canadian gas producer Progress Energy Resources Corp finally accepted

by the Canadian government, PETRONAS can now move ahead with its plans to cater to the growing

demand for gas in Asia as the continent's economies expand. PETRONAS expects to begin exports by

2018 from an US$11 billion (RM33 billion) liquefied natural gas (LNG) facility it will build on Canada's

west coast. This will allow PETRONAS to ship LNG to customers in Japan, South Korea and Taiwan.

The planned LNG export facility will receive a final investment decision in late 2014, both

companies said Monday, after PETRONAS won regulatory approval last Friday for its RM16.2 billion bid

for Progress. The deal comes as a major boost to PETRONAS as it seeks to acquire new sources of

gas and oil across the world. Progress Energy is the now largest single acquisition by PETRONAS since

it was created in 1974. The companies will also continue the upstream development of natural gas

production in Canada's Montney region, and install a pipeline to carry natural gas from production

fields to the new LNG facility.


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PRESENT PLAN

They are a company with aggressive expansion plans and are passionate about attracting key

new talent to support our future growth. In 2013 PETRONAS Energy Trading Ltd will be launching its

Graduate Recruitment Programme which will offer challenging career opportunities across 'front and

back office.'

PETL passionately believes that its employees are its key asset and that everyone who joins

them should be empowered to deliver their potential. They place great emphasis on challenging

everyone to continually learn and develop their skills, as well as enjoy their career progression with

them.

They are seeking highly motivated and talented graduates who have the potential to support

the company high performance culture. They are interested in individuals who believe that they have

the drive, passion and commitment to become future business leaders with energy trading. If they

requirements match my ambition then they would be interested in me joining them on their journey

to developing the success of PETRONAS Energy Trading Ltd. Our graduate recruitment scheme has

now closed for the 2013 in take. For candidates who have applied for our scheme, they will be

responding in due course.


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EMPLOYEES WELFARE

BENEFITS AND REWARDS

They provide ample opportunities for our employees to step up and embrace challenges,

so that they may contribute to the Companys growth, and in so doing, grow as individuals.We

invest extensively on our talent development to enable our employees to consistently deliver

superior performance, while at the same time, enhance their career prospects in the organisation.

We recognise top talent, reward those who consistently outperform expectations and are

committed to espousing and exemplifying our Shared Values.

Our total reward package is competitive with the other industry players. We provide for

the well-being of our employees and their families, in the form of comprehensive health care

coverage, including maternity benefits, life insurance, staff care services and also recreational

programmes. Employees get to participate in social and sporting events as well as participate in

volunteer work with orphanages and other charity events, so that they may contribute to society.

Loyalty and dedication from employees do not go unnoticed and are duly rewarded, with annual

recognition and appreciation.


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HUMAN RESOURCE MANAGEMENT

The Human Resource Management job area in PETRONAS strives to be a strategic partner

within the business, aiming to develop and deliver HR strategies, approaches and services which

generate productive impact for the workforce and create value for the organisation. The various

functions along the HR value chain are varied and include organisation design, people planning, talent

sourcing, people development, performance management, and remuneration and employee/industrial

relations.

In such a dynamic environment, employees are expected to be adaptable and receptive to

change while being able to undertake multi-faceted tasks and expectations. We value individuals who

are inquisitive, resilient and innovative, demonstrating aptitude to grasp new ideas and information

and possess ability to provide practical solutions in the workplace. Our employees are also able to

recognise peoples strengths and work effectively with people of diverse styles, abilities and levels ofmotivation.

The Human Resource Management job area includes:

Organisational Design Job Evaluation People Planning and Sourcing Talent Sourcing People Development Performance Management Remuneration Employee/Industrial Relations

Job Function General Degree / Qualification

1. Organisational Design2. Job Evaluation3. People Planning and Sourcing4. People Development5. Performance Management6. Remuneration Services7. Employee Relations

Degree in Human Resource Management /

Industrial Relations / Organisational

Psychology / Psychology / International

Relations / Business Administration / Social

Sciences / Sociology / Economics / Statistics


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Wan Ashraf Wan Abdul Aziz

Human Resource Management

He is Human Resource Management where we face the highly demanding task of

ensuring that PETRONAS achieves business success through effective management of human capital.

Our goal is to create a high performance culture that will achieve superior business results.

The challenge at HRM is managing people and doing our level best to make sure that our

practices are recognised and benchmarked by other multinational companies. How we do this is by

constantly learning, improving, and innovating our ways of doing things instead of merely following

others. We gather past facts and figures to devise strategies and policies, tailored to our needs, to

ensure overall process improvement that will subsequently impact the business. He take a great deal

of pride in what he do as he can clearly see that what he do day-to-day directly impacts the

organisation as a whole.

His job in PETRONAS so far has been thoroughly enjoyable, challenging and competitive.

PETRONAS is a company that desires a high performing workforce and is serious about it. This

encourages people to continuously improve themselves and raise the bar higher every time. Its a

challenge that he relish.


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RECRUITMENT OF EMPLOYEES IN HUMAN RESOURCE

INDUSTRIAL TRAINING

PETRONAS Industrial Training Programme is a dynamic platform designed to provide

undergraduates from all disciplines with hands-on experience within the oil & gas industry and engage

in many areas of the operations of a global company.

Three significant objectives have been incorporated to ensure the effectiveness of the training

programme:

Integrate theoretical knowledge and its application in industry Acquire knowledge, skills and mind set to shorten undergraduates learning curve Accelerate process of identifying potential talents for PETRONAS talents strategy employment

Requirements

Malaysian or PETRONAS Sponsored Student pursuing undergraduate degree in higher learning

institutions, either in Malaysia or overseas in any disciplines where industrial training is a mandatory

part of course completion (preference will be given to third and final year students). The student must

perform at the industrial training for a minimum duration of two and a half months and maximum of

seven months. Submission of the following documents (completed documents MUST be submitted via

[email protected])

a. ITR011 Application Form

b. Curriculum Vitae

c. Copy of the latest results transcript

d. Copy of your Industrial Training University Letter

It is also have terms and conditions, which are application, must reach

[email protected] three months prior to programme commencement. If you should not

receive any reply from us within two months, please consider your application to be unsuccessful.

Acceptance OR declination of offer must be notified within five (5) working days. Only online

applications will be entertained. Postal/courier applications are deemed as incomplete.


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MANAGERIAL DECISION

PETRONAS Energy Trading Ltd (PETL)s leadership team features highly specialised and

talented professionals with expert knowledge of the energy sector and European trading markets.

Collective Vision

Collectively focused on PETLs expansion into the North West European Natural Gas, Power

and Emissions Market, this team blends drive, entrepreneurial flair and creativity along with

accountability, best-in-class risk management and control.

Empowered Teams

Our approach to leadership is to create empowered teams. Through a commitment to

excellence, integrity and transparency they are helping us grow a highly successful asset-backed,

energy trading house - one with the foundations for long-term growth and performance.

We have deliberately established short reporting lines to enable fast but well-informed

decision-making in our people. They do not work in silos but instead actively work together and

communicate effectively on a daily basis.


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PERFORMANCE APPRAISAL

ATTAINING SUPERIOR PERFORMANCE CULTURE THROUGH

PERFORMANCE MANAGEMENT SYSTEM (PMS)

The system makes you realised that you are in the drivers seat and primarily responsible for

managing your own performance. Hence, every executive should understand the system and play

their part effectively in realising PETRONAS Corporate Agenda. Managers cannot ensure that their

subordinates are doing the right thing if there is no measuring instrument to gauge the performance.

Work that is not measured or assessed cannot be managed because there is no objective information

to determine its value.

Some challenges in Performance Appraisals:

discouragesteamwork

Evaluators are inconsistent or use different criteria and standards

No deep belief in the PMS system amongst employees

Managers has complete power over the employees

Different level of understanding amongst PMS practitioners

produces emotional anguish

Too subjective

The PMS programme will expose the participants to the correct guidelines on how to write a

good objective that supports the organisation goals. It reinforces individual accountability in meeting

those goals, consistently track individual, departmental and organisational performance and ensuring

everyone uphold the high performance culture at all level. Performance targets may also encourage

creativity in developing better ways to achieve the goal. Thus, measures to motivate improvements

may also motivate learning. A good understanding and implementation of PMS will challenge you todeliver results and aim to accomplish those results. You will be focused on achieving your results and

accomplishments. Performance targets may also encourage you to do things creatively and differently

from the norm in line with the spirit dare to be different to attain better ways to achieve the goals

and maintain superior performance results. Frequent reporting and seeking feedback enables timely

corrective action. Timely corrective action is needed for effective management control.


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Name: Wan Amirah Munira Binti Ton Bendahara

Date of birth: 28/10/1993

Place of birth: Hospital Besar Kuala Terengganu

Age: 20 years old

Origin: Marang , Terengganu

Fathers name: Ton Bendahara Bin Ton Yusof

Mothers name: Tengku Zainab Binti Tengku Mansor

Fathers occupation: Fishmonger

Number of siblings: 1 of 6 person

Hobby: Chatting with my lovely parents and play with my siblings

Hope: I hope i will get an excellent result in final exams each semester.

I also want to get good job because i want to help my family.


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CONTENT

NUMBER CONTENT PAGES

1 Appreciation

2 Vision

3 Mission

4 About PETRONAS

5 Logo PETRONAS

6 Organizational Chart

7 Process of Management

8 Managerial Skills

9 Planning of Organization

10 Managerial Decision

11 Human Resource Management

12 Recruitment of Employees in Human Resource

13 Performance Appraisal

14 About Me


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Faculty of Hotel and Tourism Management

Universiti Teknologi MARA, Kampus Kota Kinabalu

Degree in Tourism Management

Introduction To Management

(Wan Amirah Munira Binti Ton Bendahara)

(2013847494)


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