PETER MUSGRAVE Funeral Directors & Monumental ... - H L Hawes

PETER MUSGRAVE

Funeral Directors

& Monumental Masons

Leytonstone

OUR SERVICES

&

PRODUCT RANGES BOOKLET 2016

www.petermusgravefd.co.uk

http://www.petermusgravefd.co.uk/

PETER MUSGRAVE

Funeral Directors & Monumental Masons


BUY WITH CONFIDENCE – Trading Standards Approved

Buy with Confidence is an approved trader scheme which has been

set up to assist residents to find reputable local businesses. The

scheme is run by a partnership of local Trading Standards services,

including the unitary authorities of Essex County Council.

Our business is audited by Trading Standards to ensure that we comply with

consumer protection legislation and monitored regularly from feedback

submitted by our clients.

More information can be found on the buy with confidence website –

www.buywithconfidence.gov.uk/sitepages/bwchome.aspx

Page 1


http://www.buywithconfidence.gov.uk/sitepages/bwchome.aspx

PETER MUSGRAVE



THE SERVICE WE PROVIDE

H L Hawes & Son Ltd Funeral Directors are committed to the continuous

improvement of the standard of service we provide.

We aim to provide a service that meets the individual needs of our clients’ from

all different cultures, religions and non-religious beliefs by guiding them

through the arrangements, procedures and legal requirements.

Our long tradition of caring and concern clearly illustrates our genuine

understanding of our clients’ and their needs. We treat them as we would like to

be treated ourselves and this is why generations of families have put their trust

in us.

We have a clear pricing policy and a full written estimate of funeral directors

charges, disbursement fees and other service charges, together with confirmation

of the arrangements are provided before the funeral.

In addition to our services we offer a Limited Service Funeral which is an

affordable and dignified funeral, carried out with care and consideration, and

conducted in accordance to the guidelines as set out in our Funeral Services

Prices List booklet.

Page 2


PETER MUSGRAVE



Meet the Team

The major strength of H L Hawes & Son Ltd is its employees. As you will see

below, many of our staff have been with us for a good number of years, in fact,

they aggregate more than 150 years’ service with our Company.

This level of staff retention allows us to provide a professional caring service to

returning families who will have met our staff on previous occasions.

Our company puts a great emphasis on staff training, we have three members

who hold the Diploma in Funeral Directing, a qualified embalmer, and all our

funeral personnel have successfully completed Health & Safety courses, and

many have received First Aid training.

Also, H L Hawes & Son Ltd Funeral Directors can be easily identified as you

will usually see the same personnel on each service we conduct and our funeral

vehicles with the HLH registration plate.

Directors

H L Hawes & Son Ltd has three directors: Mr. Michael Griffiths,

Mr. Steven Griffiths and present Managing Director,

Mr Alun Tucker Dip FD., F.SAIF.

Managing Director - Alun Tucker, Dip FD., F.SAIF

With over forty years' experience in the funeral profession Alun is responsible

for the day-to-day running of the company.

He is Former Chairman of the Independent Funeral Directors College which

exists to ensure that funeral staff is trained to the highest standard.

Alun is a Fellow, Past President and Former Chief Executive of

The National Society of Allied and Independent Funeral Directors (SAIF), the

trade association for Independent Funeral Directors.

In September 2012, The National Society of Allied and Independent Funeral

Directors (SAIF) appointed him, Executive Chairman.

Page 3


http://www.hlhawes.co.uk/saif/

http://www.hlhawes.co.uk/saif/

PETER MUSGRAVE



Our Team:

Managing Director Alun Tucker Dip. FD., F.SAIF (July1996)

Company Secretary Robert Andrews MA, ACIB, FCIE (Sept 2001)

General Manager Karl Partridge Dip. FD MBIE (July 1998)

Funeral Services Manager

Richard Hampton (Feb 1999)

Administration Manager / Masonry

Tania Stone (Dec 1996)

Funeral Conductors

Marc Wright (Jan 2004)

William Gill (Jan 2006)

Dennis Gillett (June 1989)

Funeral Assistants

Brett Mann (Oct 2007)

John Straker (2007)

Funeral Arrangers

Pauline Richardson – Chingford (June 1988)

Inga Tizzard – Chingford / Barkingside (Mar 2008)

Theresa Crane – Peter Musgrave F.D's, Leytonstone (Oct 2000)

Linda Graham – Peter Musgrave F.D's, Leytonstone (Mar 2001)

H L Hawes & Son Ltd, Waltham Abbey office

Stephanie Butler Dip. FD - (July 2007)

Page 4


PETER MUSGRAVE



The Hawes Funeral Plan - No Longer Sold

All Plans Sold will be honoured; as agreed.

Although H L Hawes & Son Ltd no longer sell The Hawes Funeral Plan, we

would like to reassure clients who have purchased a Hawes Funeral Plan, that

our agreement stands to honour the plan and carry out the funeral.

If you have any questions or concerns about your Hawes Funeral Plan, please do

not hesitate to contact us.

Page 5


http://www.hlhawes.co.uk/contact-us/

PETER MUSGRAVE



Golden Charter Funeral Plan

In association with Golden Charter, the largest UK’s independent funeral plan

provider, H L Hawes & Son Funeral Directors offer ‘The Independent Way’

personalised plan.

We are confident the bespoke plan is the best value of other UK funeral plans

available, whatever your age, as it offers you complete peace of mind by fixing

the price of your funeral at today’s prices, with no hidden costs.

When you take out a funeral plan, you have the reassurance that your money is

protected. You select how you wish to pay for your plan and your money is paid

into the Golden Charter Trust.

The Golden Charter Trust is a separate entity, run by an independent Board of

Trustees, whose sole purpose is to manage the Trust’s funds. This arrangement

is to ensure that whatever happens to Golden Charter - the company - future

payments; the funeral plan is secure and guaranteed.

Your money grows and, when the time comes, H L Hawes & Son Ltd will

receive the payment, including any growth, and will use this money to provide

the agreed services to your family and in accordance to your wishes.

No matter how much costs have risen in the intervening period, your loved ones

will not be asked for a penny more for the guaranteed funeral director’s services

included within your plan.

There are some costs that we are obliged to pay on your behalf. These are

known as disbursements and include charges such as cemetery, crematorium,

doctors’, and clergy or officiate, newspapers and memorials. The amount of this

expenditure is not within our control and may require a further payment at the

time of need.

For further information or brochure please contact us (details on back

page) or visit: www.yourfuneraldirectors.co.uk

Page 6


http://www.yourfuneraldirectors.co.uk/

MAKING ARRANGEMENTS FOR BURIAL OR CREMATION

You do not have to wait until the death has been registered before contacting us

about arrangements for the funeral.

Cemetery/Crematorium

We will contact the crematorium or cemetery of your choice to book a date and

time for your ceremony.

Some crematoria and cemetery offer music links to Wesley Music who also

provide Visual Tributes and Funeral Webcast. Please ask for more details.

THE FUNERAL

The funeral service may take place in a church or other place of religion, but the

majority are conducted at a cemetery or crematorium. You do not have to have a

minister of religion to conduct the funeral service at a cemetery or crematorium.

Any member of the family can do it or we can arrange for an experienced person

to conduct a non-religious ceremony for you.

OTHER SERVICES WE CAN OFFER

Chapel of Rest: We will care for the deceased in accordance to your wishes and

provide opportunities for viewing at our Chapel of Rest. To meet the customs of

all faiths, we also offer full facilities for washing and dressing the deceased.

Coffin: We have a wide range of coffins suitable for burial or cremation that

includes; veneer and solid wood coffins, natural, bio-degradable and

environmentally friendly coffins made from renewable resources such as

cardboard and willow by manufactures awarded 'Fair Trade' Status.

Ashes urns are also available in the above mentioned materials. If you require

something different we will endeavour to obtain it for you.

Minister / Officiant: We can arrange for a minister from any religion or if you

wish, for another experienced person to conduct the service for you.

Page 7

Newspaper announcements: We can insert announcements into local or

national newspapers, if required.

Vehicles: We will provide a motor hearse and other vehicles as required. Our

modern fleet of vehicles is at your disposal.

If you prefer we can also arrange for a traditional horse drawn hearse, or perhaps

a Rolls Royce or even a motorcycle. Just let us know what you want and we will

endeavour to arrange it for you.

If it is your intention to convey young children in a limousine, please speak to us

regarding legislation changes.

Horse-drawn: The traditional funeral horse is of Friesian breed, more

commonly known as the 'Belgian Black'.

White horses and white carriages are also popular today for funerals.

Music: If you wish your ceremony to include music we can organise this for

you.

We can arrange for an organist, a singer, a piper or even a string quartet to play

at the funeral. You may prefer just to listen to recorded music. We can either

play your own CD or use the extensive library of music held by most

crematoria.

Please note that for copyright reasons we cannot use home recorded CDs.

Page 8

Flowers: We can arrange for a local florist to take care of flowers for you.

Please note that we have to charge VAT on flowers which may not be payable if

you contact a florist direct.

Donations: An ‘In Memory’ Page is an optional service that H L Hawes &

Son Ltd offers to families. We create a personal ‘In Memory’ profile and publish

it via our website - ‘In Memory’ Pages.

Family and friends can visit the ‘In Memory’ profile, for a period of six weeks

after the date of the funeral, to make donations (at any time) to the chosen

charity or charities by debit/credit card. They can also leave messages of

condolence; if they wish.

Cash and/or cheque (made payable to the Charity) donations can be made with

the office carrying out the funeral arrangements or alternatively, at any of our

funeral offices.

In order to increase the value of your donation, at no extra cost to yourself,

please consider using Gift Aid when making an on-line donation, alternatively,

we are able to provide Gift Aid forms.

Order of Service sheets: We can arrange for order of service to be printed for

you, where time permits.

Our staff will be happy to advise of cost upon discussing your individual

requirement.

Page 9

Memorial Book of Condolence

Hardback Memorial Book of Condolence (326mm x 254mm)

looks stunning and has plenty of space for tributes to be written. £55.00

Gateway can add a personalised wrap to the outside of the book for an additional cost.

Memorial Portraits

A3 Memorial Portrait by Gateway Publishing (GP)

Printed on card, oval photo, inscription & floral design) (GP) £ 47.00

A3 Memorial Portrait by Gateway Publishing (GP)

Printed on canvas textured paper, full photo portrait) (GP) £ 47.00

The Traditional Large Framed Portrait – 20”x 30” (GP) £ 69.50

The Classic – A4 Framed Portrait (GP) £ 55.50

The Contemporary

High quality stretched canvas print on sturdy frame 12” x 16” (GP) £ 53.50

Large Framed Memorial Portrait on Easel

TK Life Stories can provide enlarged presentation

photographs for your loved one's funeral service or

celebration of life.

With a choice of 6 beautiful ornate rolled frames for use on

the day of the service, they capture the image and make it a

centre piece tribute for either a church, crematorium, wake

venue, or address:

Framed Memorial Portrait on Easel: £99.95

Page 10

MEMORIALS

Memorials should be unique to reflect the people they commemorate.

The choice of material is very important and will depend on your preference for

Granite, Marble or a natural native stone.

Granite is sourced from all over the world and is available in many colours

including black, grey, blue and red. Granite is often highly polished to create a

bright, colourful appearance but a more subtle, matt finish can be achieved for a

traditional style.

Virtually all granites require very little maintenance and only weather slowly

over time. An alternative choice is White Italian Marble. These memorials are

ideal for hand carving and age more naturally.

Native stones such as York, Portland and Sandstone provide a more traditional

appearance and can be carved and shaped by hand.

For further information or brochure please contact us (details on back

page).

MARKER CROSS: £40.00

3ft Solid Oak Marker Cross with EB Brass inscribed plate.

Free for new burials.

Page 11

PETER MUSGRAVE



PAYMENT POLICY

Once the funeral arrangements have been completed you will be given

a written confirmation of the arrangements together with an estimate of both our

charges and the disbursements payable to various other authorities (such as a

cemetery or crematorium, minister, florist etc.).

At this time you will be asked to pay the disbursements. (Many other Funeral

Directors have operated this practice for some time and it is with regret that we

find it necessary to adopt this policy.)

We require this payment to be made at least 48 hours prior to the date of the

funeral. This can be by cash, cheque, credit or debit card. Please note that

Payment by credit card may incur a 2% handling charge.

An account for our charges and any agreed amendments will be forwarded seven

days after the funeral.

Full Payment Prior to Funeral – Discounts

A discount of £35.00 is given on the Limited Service Funeral.

For all other funerals, a discount of £75.00 is deducted from our Professional

Charges.

Page 12


Anything else we can do for you?

If you have any special requests do not hesitate to ask us.

Page 13

PETER MUSGRAVE



Our Extensive Coffin, Casket & Urn Ranges

We understand that a funeral is a personal occasion, a change to reflect upon

and celebrate the life of a loved one.

For your individual requirements, be that religious or cultural, we understand

that the choice of coffin, casket and / or urn is of great importance and

respect whatever choice a bereaved family wish to make.

Our extensive ranges have been chosen for their elegance and quality.

Each is craftsman - constructed, upholstered, fully lined, highly polished with

fitted handles, an inscribed deceased name plate and finished by hand.

We have comprehensive glossy brochures

showing all ranges to view within each of our funeral offices.

Page 14


PETER MUSGRAVE



Named Coffin or Casket

Any wording/ name can be added to any veneer and solid wood coffin or casket

side panels at an additional cost of £150.00.

Example: Essex Coffin £395.00 plus wording /name £150 = £545.00

Example of DAD

Named Essex Coffin: £545.00

Page 15


PETER MUSGRAVE



Named Coffin or Casket

Any wording/ name can be added to any veneer and solid wood coffin or casket

side panels at an additional cost of £150.00.

Example: Hertford Coffin £320.00 plus wording/name £150.00 = Total cost: £470.00

Example of MUM

Named Hertford Coffin: £470.00

Page 16


PETER MUSGRAVE



White Finish Coffin or Casket

Please note that any of our veneer coffins and caskets can be finished in

White at an additional cost of £75.00.

Example: Hertford Coffin £320.00 plus White finish £75.00 = Total cost: £395.00

White Painted Hertford Coffin: £395.00

Page 17


PETER MUSGRAVE



Veneer Coffin

Craftsman - constructed, upholstered, fully lined, highly polished with fitted

handles, an inscribed deceased name plate and finished by hand. Hertford: Simple Oak Veneer Coffin with flat lid and sides:

£320.00

Page 18


PETER MUSGRAVE



Veneer Coffin


handles, an inscribed deceased name plate and finished by hand. Cambridge: Limed Oak effect Coffin with flat lid and matching mounds:

£335.00

Page 19


PETER MUSGRAVE



Veneer Coffin


handles, an inscribed deceased name plate and finished by hand.

Essex: Oak Veneer Panelled Coffin with three tiers raised lid:

£395.00

Norfolk: Sapele Veneer Coffin with three tiers raised lid:

£465.00

Page 20


PETER MUSGRAVE



Veneer Casket

Craftsman – constructed, upholstered, fully lined, highly polished with fitted

handles, an inscribed deceased name plate and finished by hand. Kent: Oak Veneer Casket with routed panelled sides and ends, double mouldings, raised lid and corner posts:

£770.00

Page 21


PETER MUSGRAVE



Solid Wood Coffin



Suffolk: Solid Oak Wood Coffin with flat lid and sides:

£890.00

Surrey: Solid Oak Wood Panelled Coffin with three tiers raised lid:

£995.00

Page 22


PETER MUSGRAVE



Solid Wood Casket



Sussex: Solid Oak Wood Casket with triple layer spilt and hinged lid,

panelled sides with decorative corner panels:

£1,715.00

Interior:

Page 23


PETER MUSGRAVE


www.petermusgravefd.co.uk Woollen curved Coffin

The coffin is made in Yorkshire using pure new wool, supported on a strong

recycled cardboard frame.

Wool is a fibre with a true “green” lineage that is both sustainable and

biodegradable.

The interior is generously lined with organic cotton and attractively edged with

jute and has a waterproof base which is also biodegradable.

£765.00

Page 24


PETER MUSGRAVE



Willow Coffin - Available in many different designs

The willow coffins have been beautifully and caringly hand woven by a skilled basket maker, making each coffin unique, special and a personal tribute to a loved one. Willow is harvested annually, grows from the same crown up to 60 years, making it one of the few truly environmentally renewable resources.

Example of Willow coffin designs:

The willow range is

available in coffin or

curved end coffin

design.

£940.00

Optional: Wooden nameplate for inscription up to five lines of text: £40.00

Page 25


PETER MUSGRAVE


www.petermusgravefd.co.uk Picture Coffin - Available in many different designs This range is unique, with a wide choice of designs offered and suitable for burial or cremation. Each coffin is individually crafted using only Forest Stewardship Council certified medium density fibre board. The images are printed on biodegradable paper using water based inks. Within the various themes (Floral, Landscape, Sporting, Pastimes & Passions, Poetry & Quotations) the reflection collection also offer a way in which to personalise the coffin further, with variations on certain designs and the option to include meaningful text.

Example of Deep Sea & Horse design picture coffin:

£880.00

Page 26


PETER MUSGRAVE



The London Casket Company - Available in many different designs

Imported into the UK, the range comprises of both wood and metal caskets.

The wood selection includes oak, poplar, ash, maple, cherry and mahogany and

the metal caskets are all hermetically sealing.

The Pieta Casket (Hardwood Casket) - £2,800.00:

Hardwood Casket Collection - from £1,780.00

Metal Casket Collection - from £1,665.00

Head of Christ – Solid Mahogany (Italia Collection) - £1,970.00:

Italia Coffin Collection from £1,535.00

Page 27


PETER MUSGRAVE



Cardboard Coffin – Available in many different designs The cardboard coffin is a strong, sturdy but lightweight coffin which has been developed to meet the needs of those who require an ecologically friendly and biodegradable coffin. Tested by the Federation of British Cremation Authorities, the coffins comply with the low emission levels set by the Governments Environmental Act. Example of Musical design cardboard coffin:

£565.00

Example of Motorcycle design cardboard coffin:

£565.00

Page 28


PETER MUSGRAVE



Solid Oak moulded ‘Norfolk’ Cremated Remains Ashes casket

Single Size: 12.5” x 8” x 6”: £ 85.00

Double Size: 12.4” x 10.5” x 6.6”: £150.00

Picture Cremated Remains Ashes Casket - £140.00

Available in many different designs

Examples:

Poppies

Cremated Remains

Ashes casket

Roses

Cremated Remains

Ashes Casket

12” x 8.5” x 6”

Battle of Britain

Cremated Remains

Ashes casket

Page 29


PETER MUSGRAVE



Willow & Wicker Cremated Remains Ashes Casket - £120.00

Weather-beaten gold, Buff and white willow, plain or coloured bands with

natural calico cotton tie top liner.

Square Willow

Cremated Remains casket

Size: 7”x7”x7.5” high

Rectangular

Cremated Remains casket

Size: 10”x7”x7” high

Round Wicker

Cremated Remains urn

Size: 7”dia x 9” high

Page 30


PETER MUSGRAVE



Leaf Cremated Remains urn - £70.00

Hand-made natural biodegradable urn that is available in Green, blue/grey,

natural, tan and red.

Heart leaf


Size: H: 20cm x W: 21cm x D: 15cm

Oval leaf


Size: H: 17cm x W: 14cm x D: 21cm

Round leaf


Size: H: 21cm x W: 16cm

Square leaf


Size: H: 11.5cm x W: 20cm x D: 20cm

Page 31


PETER MUSGRAVE



Scatter Tube – Available in many different designs and 3 sizes

Scatter Tubes are a modern alternative to traditional ashes caskets and urns.

Designed for easy use for scattering ashes, burial or to be kept at home, a scatter

tube provides freedom of choice when deciding the best way to preserve, protect

and remember a loved one. They offer flexibility and choice in how best to

commemorate the life of loved ones.

Bluebell Scatter Tube & Dove Scatter Tube

Starry Night Scatter Tube

Teddy Bear Scatter Tube

Blue

Green

Red

Page 32


PETER MUSGRAVE



Scatter Tube – Available in many different designs and 3 sizes:

Large (240 cu.in) - 33cm height x 13cm width

Suitable for ashes of one adult: £34.00

Medium (120 cu.in) 25cm height x 11cm width

Suitable for splitting the ashes of one adult: £30.00

Small (25 cu.in) 13.5cm height x 7.5cm width

Suitable for token amount of ashes: £26.00 Scatter Bag included with scatter tube.

Page 33


BEREAVEMENT GROUP

As part of our aftercare service, H L Hawes & Son offer a monthly informal

Bereavement Group. The aim is to provide a get together group not just to our

clients, but to ANY bereaved person, irrespective of their age, creed, religion

and length of bereavement.

Run by a team of volunteers, the group does not provide counselling but merely

a venue where the bereaved can meet over a cup of tea, coffee

and biscuit and talk to others who are in similar situations, and who know

exactly what you are going through.

The group meets every fourth Thursday in the month, at

Parish Hall, (Holy Trinity Church),

Mossford Green, Barkingside

Essex IG6 2BX

Times: 1.45pm to 3.15pm.

For more information or leaflet please telephone Richard Hampton on

020 8550 4047.

Information and dates can also be found at www.hlhawes.co.uk

SOURCES OF SUPPORT: Your GP may be able to help you during

bereavement and advise you about other sources of support. You can also call

NHS Direct on 0845 46 47 for further advice.

Bereavement organisation:

Cruse Bereavement Care – Tel: 0870 167 1677

Young person's helpline: Tel: Freephone 0844 477 9400

Website – www.crusebereavementcare.org.uk

Page 34

http://www.hlhawes.co.uk/

http://www.crusebereavementcare.org.uk/

PETER MUSGRAVE FUNERAL DIRECTORS

(Owned by H L Hawes & Son Ltd (est. 1847)

of Barkingside IG6 1QE)

(Registered No: 00357568 (England & Wales)

VAT No: 597166981)

Peter Musgrave Funeral Directors

883 High Road

Leytonstone, London E11 1HR

Tel: 020 8532 9600

(Monday to Friday 9.30am – 4.30pm)


Registered Address:

H L Hawes & Son Ltd

106 Tanners Lane

Barkingside, Essex IG6 1QE

Tel: 020 8550 4047

(Monday to Friday 8.00am – 5.30pm & Saturday 9.00am – 12.30pm)

H L Hawes & Son Ltd H L Hawes & Son Ltd

153 Station Road 4 Market Square

Chingford, London E4 6AG Waltham Abbey, Essex EN9 1DL

Tel: 020 8559 3235 Tel: 01992 711892

(Monday to Friday: 9.30am – 4.30pm)

www.hlhawes.co.uk

Telnames:

hlhawes.tel / funeraldirectorsessex.tel

funeraldirectorslondon.tel / funeraldirectorseastlondon.tel

funeraldirectorswalthamabbey.tel


http://www.hlhawes.co.uk/

PETER MUSGRAVE Funeral Directors & Monumental ... - H L Hawes

Documents

Transcript of PETER MUSGRAVE Funeral Directors & Monumental ... - H L Hawes