Peter Cox.CV.January.2017

Peter Cox: CV and résumé January 2017

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Peter Cox

BA Hons, MBA

Director: Gawain Limited

Company Number: 07827720

Registered Address: 15 Station Road, Tollesbury, Essex, CM9 8RA.

Tel: 01621-868-885

Mobile: 07887-852-762

e-mail: [email protected]

Specialisms:

o Strategic, project and operational management in all aspects of adult social

care, with now a focus on supporting organisational learning and change to

meet the challenges of the Care Act 2014;

o Single and joint commissioning of adult social care and health, especially

within: older people services, older people with dementia, and services for

adults with a learning disability;

o Service audit, review and re-design to raise standards, improve outcomes

and to reduce costs;

o Business development for non-statutory care providers;

o Investigation of complaints and safeguarding alerts within adult social care,

in both statutory and independent sectors.


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Key achievements include:

Programme and project management for the implementation of the Care Act

2014.

Development and delivery of commissioning strategies in: mental health,

learning disability, older people, dementia services, physical and sensory

impairment; plus, in Self-Directed Support (‘Personalisation’), Supporting

People, Prevention, Intermediate Care, Learning and Development,

Safeguarding, and Assessment & Care Management.

Design and development of integrated preventive services across health and

social care for: Long-Term Conditions, Intermediate Care, Reablement, working

age mental health, older people’s services, and learning disability services.

Development support to establish business models for: a national independent

sector provider of learning disability services; an inner-London statutory sector

learning disability partnership; a Housing Association providing home care

services.

Development and management of community-based dementia services

including: day care provision, carer support services, specialist home care,

residential short-breaks and multi-agency working between health and social

care services.

Training provided in: The Care Act 2014, person-centred dementia care,

outcome-based Assessment & Care Management, ‘Fair Access to Care Services’,

the Mental Capacity Act 2005 and the Mental Health Act 2007.

Investigation of over twenty-five complaints or safeguarding alerts in adult

social care, both statutory and independent sectors. Also two child protection

investigations for the independent sector.


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Management Consultancy & Interim Management

1 As Director of Gawain Limited (founded October 2011)

2016

May – September: Interim Management

Interim Commissioning Manager: project lead for a review of the integrated home care

and support reablement service in Bath & North East Somerset Unitary Authority,

supporting a Fair Price for Care initiative for care homes, and development of a Market

Position Statement.

2015

November – December: Independent Consultant

Business advice to a national voluntary sector organisation undergoing restructuring

and redundancies.

June – September: Independent Consultant

Investigation of allegations of malpractice within a commercial organisation, and an

audit of compliance with the Equality Act 2010.

January – April: Interim Management

Interim Workforce Development Manager with Coventry City Council. Overseeing the

delivery of the pre-April Care Act mandatory training programme, and preparation of

a twelve-month post-implementation workforce development strategy.

2013 – 2014

June 2013 – Mid-August 2014: Interim Management

Commissioning Manager and Care Act Programme Manager for Peterborough City

Council’s Adult Social Care and Health & Well-being and the Communities Directorates.

Key activities included:

Re-commissioning of home care contracts within Extra Care Housing.

Production of a Market Position Statement for older people with commissioning

models and intentions to be Care Act compliant; including Excel analysis of

indicative demand for and cost of community and residential services under

the ‘well-being’ principle using POPPI and ELSA Wave 3 data.


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Production of a qualitative and quantitative analysis of local self-funder

prevalence and demand, with Excel costing models to demonstrate likely

impact of the ‘care cap’ and indicative demand for and resource implications of

Care Accounts.

An outline commissioning and operational strategy for responding to Care Act

risks and challenges in November 2013.

A twelve-point plan for internal and external response to the Care Act in

November 2013.

A chapter-by-chapter analysis and critique of the draft Regulations and

Guidance, with comment tailored for social work, commissioning, information

& advice, safeguarding, ICT and finance.

Production of the initial LGA Stocktake submission and the response to the DH

consultation exercise.

Briefing sessions with senior managers and front-line staff in Assessment &

Care Management, with Partnership Boards and with disability rights

representatives

Production of an overarching programme for Care Act implementation, with

twelve projects for delivery.

Working with the head of the reablement service to improve the effective usage

of local Extra Care Housing schemes and production of a plan for extending

reablement provision into ECH.

2012

November 2011 February 2012 & April July: Interim Consultant

Assisting the Inner North West London Primary Care Trusts with a review of day

hospital provision for older people with dementia and mental health needs, with

recommendations for cost savings and service re-provision.

2011

June: Independent Consultant

Overview advice for internal investigation of service failure for a national learning

disability service provider.

January - March: Independent Consultant

Investigation of multiple complaints by a client of a Registered Charity.


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September 2009 – December 2010

In September 2009 I was diagnosed with cancer and was unable to work for over a

year. My company Hemina Limited, founded August 2006, was dissolved in December

2010.

2 As Director of Hemina Limited

2009

July September: Interim Senior Commissioning Manager

Development and commissioning of a Support Brokerage system and capacity for

Lambeth Adult Social Care Directorate, and writing a commissioning strategy for

‘personalisation’.

April July: Independent Consultant

Revision of a joint Information Sharing Protocol between Islington Council, PCT and

NHS Foundation Trust.

March: Interim Senior Commissioning Manager

Revision of a joint commissioning strategy for adults with a learning disability for

Lambeth Adult Social Care Directorate.

February June: Independent Consultant

‘Whistle-blowing’ investigation for a Registered Charity under the Public Interest

Disclosure Act 1998.

January February: Independent Consultant

Investigation of safeguarding alert for national independent sector learning disability

provider on behalf of a County Council; a related Disciplinary Investigation and a

further separate Complaint Investigation.

2008

June December: Interim Service Change Manager


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Interim service change management for the London Borough of Lewisham, re-

designing and delivering joint and single agency commissioning in mental health,

including contracting and brokerage between the Council and the PCT; designing and

delivering local policy and pilot project for personalisation and Individual Budgets.

April June: Independent Consultant

Review of complaints management process for a national independent sector care

provider.

January June: Independent Consultant

Training for mental health professionals in Oxleas Mental Health NHS Foundation Trust

on the Mental Capacity Act 2005, as amended by the Mental Health Act 2007.

January May: Interim Service Manager and Safeguarding Lead

Assistance with the preparation for a CSCI inspection of services for older people and

safeguarding across all client groups for City of York Council. Review and interim

management of: Adult Safeguarding systems capacity, processes and outcomes with

focus on improving quality and timeliness of response, and also proposed re-design of

safeguarding process within the Council; Assessment & Care Management systems

and teams, with focus on revitalising the personalised and preventive aspects of ‘Fair

Access to Care Services and the early development of capacity for delivering self -

assessment and Individual Budgets for service users.

2007 (All independent consultancy)

A formal Grievance Investigation for a national independent sector care provider;

Four formal Disciplinary Investigations for a national independent sector care

provider;

Review and re-write of Quality Assurance policies and procedures for national

independent care provider;

Two formal Disciplinary Investigations for national independent sector care

provider;

Investigation of child safeguarding concerns for a national third-sector provider on

behalf of a County Council;

Service review for Registered Domiciliary Care provider facing threatened

withdrawal of contract;


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Appreciative enquiry to capture organisational learning from successful

commissioning experience for a national voluntary sector organisation;

Operational review and risk analysis regarding TUPE transfer of services for a

national voluntary sector organisation;

Training and development work for the implementation of the Mental Capacity Act

2005 in the London Boroughs of Bexley and Bromley and Oxleas Mental Health

NHS Foundation Trust.

August to December 2006

Training in use of ‘Fair Access to Care Services’ for Assessment & Care Management

staff in the London Borough of Lambeth;

Designing and delivering a business process tool for service review and forward

planning for commissioning and contracting for a national voluntary sector

organisation;

Review of the use of the EFQM model in Adult Social Care, Children’s Services and

the Corporate Directorate for an inner-London Borough;

Undertaking an adult safeguarding investigation for a national third-sector

organisation.

3 Senior Consultant with Systems 4 (June 1999 – August 2006) Selected:

Design and delivery of training and development programme on ‘outcome based

Care Management’ for the London Borough of Bromley;

Best Value reviews of learning disability services for LB Havering,

Lambeth/Southwark/Lewisham and Tower Hamlets;

Designing and planning for the integration of older people’s services , and for

learning disability services, across the Council and the PCT in the London Borough

of Tower Hamlets;

Options appraisal with regard to the design and delivery of integrated older

people’s mental health services in the London Borough of Havering, involving the

Council, the PCT and NELMHT;

Older people’s ‘Position Statement’ for the London Borough of Tower Hamlets,

including analysis of the Care Management & Assessment processes with

recommendations for improvement;


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Designing a ‘Prevention Strategy’ for all adult services in the London Borough of

Lambeth across the Council and the Health Trusts;

Developing an ‘Intermediate Care’ strategy for the London Borough of Newham .


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Previous Employment

Employer’s name and

address and business type

Date from

Date to

Position held

Hemina Limited

8/06

12/10

Director

Systems 4 Ltd

6/99

8/06

Senior Management Consultant

Southend Borough Council

1/99

6/99

Inspector with LA Registration &

Inspection.

London Borough of Southwark

Social Services Department

6/97

12/98

Interim residential services

manager for SSD homes for older

people

United Response

12/96

5/97

Regional Director for residential

homes and community services

for people with learning

disabilities.

September ‘95 – June ’96: MBA, University of North London

City of Westminster


1/90

8/95

Resource Centre Manager for

older people with dementia: day

care, respite, carers support,

outreach

Staffordshire Council


11/87

12/89

Deputy Resource Centre Manager:

older people and other client

groups.

London Borough of Southwark


8/86

11/87

Day centre worker for adults with

learning disabilities.

London Borough of Merton


8/84

8/86

Residential services worker for

adults with learning disability.

Quarr Abbey,

6/82

1/84

Benedictine monk

British Refugee Council

6/80

5/82

Fieldworker with Vietnamese

refugees in UK.

Sadler Associates

6/75

5/80

Company Secretary. Management

of rental incomes and property

repairs.

1971 – 1974: BA Hons. English, University of Southampton

Peter Cox.CV.January.2017

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