PetCARE TV - The Veterinary Waiting Room Network

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description

PetCARE TV is the largest provider of digitally-delivered patient education programming in veterinary waiting rooms. Its network of 1,750 waiting room screens reaches a 1.5MM monthly viewership. When PetCARE TV and CaerVision merged into a single network, it converted to BroadSign's digital signage software platform.

Transcript of PetCARE TV - The Veterinary Waiting Room Network

Page 1: PetCARE TV - The Veterinary Waiting Room Network
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Digital Out-Of-Home (DOOH)The Fastest Growing Segment in

Advertising

An always-on screen based society, constantly cultivating connections and information in the world around us…

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…creates a powerful new intercept and opportunity to

connectRight Place – Right Time

=

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Platform Attributeso 100% Digital Networko Original, Award-Winning Programmingo Implied Endorsemento DPAA Adherenceo Arbitron Measured

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PetCARE TV1,750 Waiting Room Screens1.5MM Monthly Viewership

o 3 to 5 minute program segmentso Relevant, timely topicso Advertising rotation – 3x/hro Veterinary advisory board approves all

content and commercials

Largest provider of digitally-delivered patient education programming in veterinary waiting rooms including:

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PetCARE TV and CaerVision networks merged. Pros:

·         Quick boot·         Fast downloads·         Fast, easy migrations (small OS footprint)·         Simplified content management·         Great reporting capabilities·         Excellent diagnostic information·         Excellent email support Cons:·         Lack of remote OS level updates (huge disappointment-had this with previous vendor)·         Insufficient documentation regarding hours of operations and system time settings

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36%

64%

Male Female

10%

16%

18%23%

18%

15% 18-2425-3435-4445-5455-6465+

17%

26%

23%

17%

17%

Less than $25,000

$25,000 to less than $50,000

$50,000 to less than $75,000

$75,000 to less than $100,000

$100,000 or more

genderage

household income*

*based on the 87% of respondents who provided an income level.

• The dominant profile for PetCARE TV visitors is female, aged 25 to 54, living in an upper income household.

Audience Profile

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PetCARE TV Viewership

QUICK FACTSaverage # of office visits in the past month: 1.9office visitors who noticed the PetCARE TV screen: 86%PetCARE TV viewers who plan to watch again: 81%

60%31%

2%7%

More believable

Equally Believable

Less Believable

not sure

Compared to TV commercials viewed at home, 6 in 10 find PetCARE TV ads more believable.

46% of PetCARE TV viewers were prompted or reminded to ask the veterinarian a question after watching the programming.

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27%

19%

33%

% interested

“On a scale of 1 to 5 with 1 being not very interested and 5 being very interested. How interested would you be in receiving the following on your cell phone after viewing a relevant healthcare message on a television in your doctor's office?” answer: 4 or 5 out of 5Base: PetCARE TV viewers.

Voucher for a free sample

Website address

Coupon

Advertising Engagement

Many viewers are interested in receiving the following PetCARE TV messages on their mobile device.

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Transactional Patients—After Exposure to PetCARE TV

“Where will your next shopping trip be?” “When will that next shopping trip occur?”

Base: all PetCARE TV visitors.

Grocery Store Pet Store Drug Store/

Pharmacy

Big Box Club Store

Mall Convenience Store

0%

10%

20%

30%

40%

50%

60%51%

10% 7% 7% 4% 2%

Next Shopping Trip

65% of visitors go shopping on the same day of their vet appointment and an additional 24% shop within the next 1-2 days.

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Multi-Media Elements/Research Solutions

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Call To Action

1. Patients view network and see commercial

2. Viewer sends text message to the number on the screen

3. Viewer gets text back with additional information-promo code, website link, etc.

Mobile Marketing

1. Place literature directly into consumers hands

2. Prominently displayed in all office locations3. Promotes patient/doctor dialogue

Literature Distribution

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With a full network campaign on any PetCARE network, for a minimum three month buy, advertisers have the opportunity to participate in an Arbitron Recall Study.

Arbitron Advertising Effectiveness Study provides a comprehensive brand insight study in which non-competitive brands can participate. Only four brands can be included in the study, so this is offered on a first-come first-served basis.

Examples of information collected in the Arbitron interviews:o Demographics – gender, age, income, etc.o Media engagement – including notice and viewingo Top of mind brand awarenesso Advertising recall (unaided, aided, visually aided) and message

retentiono Attitudinal data and purchase intento Proprietary questions from the advertiser/agency or PetCARE

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Summary

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o Provide pet-owners with pertinent health information in this “teachable moment”.

o Create a dialogue with pet-owners “when and where” they’re most receptive to your messaging.

o Provides brands prominence in their categories and viewing away from traditional commercial TV clutter.

o Create unique sponsorship opportunities that extend beyond the veterinary experience.

PetCARE TV Networks are RELEVANT and ENGAGING