Personalizing the User Interface. Catalogue search interfaces just how smart should they be?...
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Transcript of Personalizing the User Interface. Catalogue search interfaces just how smart should they be?...
Personalizing the User Interface
Personalizing the User Interface
Catalogue search interfaces
just how smart should they be?
Workshop leader: Ad Aerts ([email protected])
The team
● Alberic Regent (University Leuven)
● Ramon Ros (Library Consortium of Catalonia)
● Frank Waajen (University of Wageningen)
● Miloš Petrovič (University of Maribor)
● Danica Radovanovič (University of Belgrade)
● Harry Janssen (University of Nijmegen)
● Bo Öhrström (Danish National Library Authority)
● Ad Aerts (AA Business Support)
Topics
● Search Interfaces– Search entry– Search strategies– Search results
Questions
● What are the pros and cons for an active interface?
● Should users be divided into groups?● Should users be authenticated?● What 'personalisation' is desirable in the
search form?● What 'personalisation' is desirable in the
search results?
The active interface
● Understands what the user wants● Takes decisions for the user● Advises the user
Pros and cons
● Pros– Frees the user of a
lot of otherwise mandatory decisions
– Helps the user actively
– Reduces the load for support staff
– IF IT WOULD ONLY WORK!!!
● Cons– Is unable to correctly
analyze and predict the users actions and needs
– Is ultimately counter-effective
Prerequisites
● Procedures – clear – evident
● System help information– Complete– Concise
● Educate your users!!
Users and groups
● Users should be able to select their own personalized settings
● Settings should be as flexible as needed for the most demanding user
● Users should be able to choose from a limited number of template settings
● Initially, any user will be assigned one of the template settings
Authentification issues
● Secure
– Avoid abuse– Protect user information and property– Protect organisation information and
property● Easy
– One login for every system and every site– Login confirmation only when needed– Other authentification methods?
Authentification issues - privacy
● We want to know what our users do● We have to store user 'behaviour' preferably
without privacy-sensitive information
Search entry personalisationdependencies
● Level (novice-experienced user)● Purpose (bibliographic information, loan)● Preference for form or query language● Language● Physical limitation
– Sight– Sound
● Material type
Search entry personalisation (continued)
● Elements to be personalised
– Fields/Tags– Field/Tag Combinations– Word order– Word truncation– Fulltext search– Result representation
Search entry personalisation (continued)
● Inititial template
– Basic ● google like
– Intermediate● ??
– Advanced● Search specification fully user definable
Search results personalisationdependencies
● Level (novice-experienced user)● Purpose (bibliographic information, loan)● Preference for form or query language● Language● Physical limitation
– Sight– Sound
● Material type
Search results personalisation
● Elements to be personalised
– Fields/Tags– Presentation– Order– Selection
Search results personalisation (continued)
● Three levels
– One-line shorthand list representation (i.e. Creator, title, date)
– Multiline detail list presentation (i.e. catalogue card)
– Full screen detail presentation● Only relevant information should be shown
Search results personalisation (continued)
● Output type
– Print– e-mail– Web– Downloadable (for import)
Workgroup wish list
● Users should be able to easily compose a personal database from any selection in a number of databases
● Virtual reading room, not only with a catalog, but also facilities to share (personal) documents with a group of users
● “Really” intelligent systems that learn from users, and can recognize group characteristics
Search results personalisation (continued)
● All databases within an organisation should be searchable in the same fashion
● Avoid 'useless' loans: give users acces to tables of contents and summaries
● Evaluation of system usage (what do the users do with our system??)
● A prototype of the ideal search interface
The ultimate wish
Not having to search at all......