Personality Insights for Optimal Performance

Insights into Building a

High-Performance

Team

10th February, 2016

Laurie Knell

Senior Consultant, Insights Ireland

@laurenceknell

@InsightsIRL

© The Insights Group Ltd, 2011. All rights reserved.

Foreword

“85% of your financial success is due to your personality

and ability to communicate, negotiate, and lead.

Shockingly, only 15% is due to technical knowledge.”

Carnegie Institute


Discovering more about high-performing

teams

Appreciating the role of

personality in driving team performance

Considering a model of

team effectiveness

Identifying key issues

and challenges

Understanding

high-performance


When it comes to teams…

we’re all in the same boat

Sure glad the hole isn’t at our end.


What are the

characteristics of

high-performing

teams?


Characteristics of high-performing

teams

Lencioni

In a high-performing team people:

- Trust one another

- Engage in unfiltered conflict

- Commit to decisions and plans of action

- Hold one another accountable for delivering against those plans

- Focus on the achievement of collective results

Wageman et al

A high performing team must have:

- The Essentials: Right People, Real Team, Compelling Direction

- The Enablers: Solid Structure, Supportive Context, Team

Coaching

- All linked by Team Leadership


The Insights View

High-performance requires…

• Results Orientation

• Shared Purpose

• Agility

• Collaboration

• Trust

• Cohesion

• Clear working methods

• Measurement

The Insights Colours


The Four Insights Colour Energies

We have all

four Insights

colour energies

within us


The Four Colour Energies

On a good

day… Competitive

Demanding

Determined

Strong-willed Purposeful

Sociable

Dynamic

Demonstrative

Enthusiastic

Persuasive

Caring

Encouraging

Sharing

Patient

Relaxed

Cautious

Precise

Deliberate

Questioning

Formal


The Four Colour Energies

On a bad

day… Aggressive

Controlling

Driving

Overbearing Intolerant

Excitable

Frantic

Indiscreet

Flamboyant

Hasty

Docile

Bland

Plodding

Reliant

Stubborn

Stuffy

Indecisive

Suspicious

Cold

Reserved


© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

Determination

Monitoring

Performance

Discipline Results focus

Decisive

Assertive

Drive

Enthusiasm

Positive Thinking

Persuasive

Creative

People Skills

Helps Others

Flexible

Shares Ideas

Listens

Loyal

Team Approach

Planning

Organisation

Time Management

Sets Standards

Product Knowledge

Analysis

Individual Strengths in a Team


The Jungian Preferences

“Every advance,

every conceptual

achievement of

mankind has been

connected with an

advance in self

awareness.” – Dr Carl G Jung


Psychological Preferences

Jung talked about three pairs of preferences:

• Introversion and Extraversion

• Thinking and Feeling

• Sensation and Intuition


From Jungian Preferences to Colour

Energies

Thinking

Feeling

Introversion Extraversion

But what about

Sensation and Intuition?


Sensation and Intuition in every colour energy


Understanding

Team

Effectiveness


Defining Moments There are significant changes in the social, economic or political climate

There is a merger or acquisition

There is a change of leader

New priorities are assigned

An unexpected decision is announced

The scope of the project changes

There are personality clashes and/or power struggles

There has been a violation of trust in the team

A major mistake has been made – the team have received poor feedback

The team has not met their targets

There is pressure for increased innovation


Team Effectiveness Model

A team that is focused will:

• have a clear direction

• know their vision and goals

• have their sights firmly on the deliverables

• take action on the ‘right’ things

• be accountable for what they have committed to

Focus

When a team is in flow, they:

• create solutions and solve problems collectively

• engage in dialogue

• learn as a team

• respond quickly to external input

• make the changes necessary to overcome obstacles

Flow

In a positive climate the team has:

• a high level of trust

• a high degree of engagement and motivation

• the willingness and ability to delve into challenging

discussions

• the ability to maintain cohesion under pressure

• a genuine sense of caring and support

Climate

If the team has effective processes, it has:

• clear roles for each member

• roles that are linked and interdependent

• the right mix of capabilities within the team members

• a clear decision making process

• measurements in place to monitor progress

Process


How

effective is

YOUR

team?

Individual Performance

Strong Mission Cohesiveness under Pressure

Openness and Candour

Commitment to Results

Rapid Response

Decision Making

Interdependencies Potency and Belief Dialogue

Connection and Inclusion Ideation Priority Alignment

Team Learning

Focus on Deliverables

Reliability

Positive Atmosphere Clarity of Roles Adaptability

Shared Vision Team Performance Synergy

Mutual Respect and Positive Regard

Innovation Authenticity

Passion for Action

Constructive Conflict Mix of Capabilities

Clear Objectives

Acting on Feedback

Consistency and Quality Accountability

The 32 Factors


FOCUS

FLOW

CLIMATE

PROCESS

Team Effectiveness

Positive + Negative -


© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

Key points

• High-performing teams recognise their strengths and work with their weaknesses

• Diversity is critical for creativity and innovation

• Roles within a team must be clear and well-defined

• Self-awareness leads to cohesion and mutual understanding, which in turn results in trust

• Trust enables constructive conflict and dialogue

• Common goals and accountability are key to team success

Thank you!

[email protected]

www.insights.com

Personality Insights for Optimal Performance

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