Personality and consumer behavior
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Transcript of Personality and consumer behavior
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Abhinav (131 224)
Santosh (131 413)
G.Santhi (131 441)
Madhav (131 431)
B. Ravi Teja(131 343)
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Inner pschycological Characteristics that both determine and reflect how a person responds to his or her environment
It is different in different individuals varing with behavior patterns, cognition and emotion.
Different personality theorists present their own definitions of the word based on their theoretical positions..
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According to Freud personality is composed of three elements- the id, the ego and the superego.
ID -The id is the only component of personality that is present from birth.
Ego-The ego is the component of personality that is responsible for dealing with reality.
Super Ego-The superego is the aspect of personality that holds all of our internalized moral standards and learned from both parents and society - our sense of right and wrong.
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If someone asked you to describe the personality of a close friend, A few things that might spring to mind are descriptive terms such as outgoing, kind and even-tempered. All of these represent traits.
A trait can be thought of as a relatively stable characteristic that causes individuals to behave in certain ways
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A set of human characteristics that are attributed to a brand name. A brand personality is something to which the consumer can relate, and an effective brand will increase its brand equity by having a consistent set of traits. This is the added-value that a brand gains, aside from its functional benefits. There are five main types of brand personalities: excitement, sincerity, ruggedness, competence and sophistication.
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The perceptions of self which are closely associated with personality which individual tend to buy products and services related to some meaningful way.
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1 How do you enjoy meeting new people.
A)Strongly disagree B)disagree C) unsure D) agree E) strongly agree
There were some positive Reponses given by customers and some were doubtful whether they were suitable to understand .50-50 answers were given by some customers.
2 Do you like helping people
A)Strongly disagree B) disagree C)unsure D) agree E) strongly agree
Many replied agree because it was only a question mentioned not an help. But their behavior indicated not to ask any help from him/her.
3 Do you sometimes makes mistakes while purchasing
A)Strongly disagree B) disagree C) unsure D) agree E) strongly agree
Answers were agree as they felt was they buy it suits them and realize its not upto their imagination
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4 I’m easily disappointed
A)Strongly disagree B) disagree C) unsure d) agree E) strongly agree
Half of the customers mentioned agree and rest were on both sides unsure
and disagree. Unsure were some mentioned when asked depending on the sitution.
5 Was First time you shopped at forum mall.
A) Yes B) No
As this is new forum mall 90 % of them marked yes
6 Are you satisfied with range of brands available in mall.
A) Strongly disagree B) disagree C)unsure D) agree E) strongly agree
Answers were disagree as many were disappointed many more under renovation and some store outlets were repeated in every floor .
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7 Do you have budget while shopping
A)Strongly disagree B) disagree C) unsure D) agree E)strongly agree
Many opted strongly agree option as we made a survey on weekend we met were students and employees .
8 Is the mall reached your expectations .
A)Strongly disagree B)disagree C) unsure D)agree E)strongly agree
Almost every one were satisfied looking at the ambience , and many didn’t like the parking space which make them rotate round and round
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Ground floor:
Entrance
HNI’s, accessories
Starbucks
Rado
Kamal watch co
Swarovski
The body shop
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Right side
HNI’s clothing
Designer wear, fashion
Nautica, hidesign, Levis, celio, central
Left side
Tommy hilfiger, Calvin Klein, US polo
Females – avirate
Foodies – Cookie Man
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1st floor
HNI’s who want reasonable prices
Offers, SALE
Clothing: max, UCB, Indian Terrain, Reebok, Basics, Wrangler, Lee, FM
Luggage – Samsonite
Trecking – High Sierra
Watches – Casio
Perfect fitting – Vanheusen
Footware – bata, power, scholl, hushpuppies
Adidas,nike, puma, LouisPhilippe, Central
Promotional activity - arrow
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2nd floor- Affordable, very reasonable, offers
Sec B customers
Megamart, max
Hair dressing – Toni & Guy
Footware – centro
Health & glow 101st store
Designer bags & accessories – Sling
Krishna pearls & jewellers, mangatrai
Ladies clothing – Soch, AND, global desi
Mebaz
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Ethnic wear - manyawar, manish, fab india
Central, rangoli, allen solly, Van Heusen
Bags and shoes – Lave
The PLUS size store - ALL
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3rd floor - Food
Juice bars – squeez : fruit juice, milk shakes, salads, falooda, sandwich
Italian – gacibo : munchies, pizzas, pasta, desserts,
dosa empire, southern street, urban asia
Rayala seema ruchulu
Indian tadka, via south
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Electronics
Univercell
CEX webuy.com complete electronics exchange
Gifts and novelties – archies
Books and stationary – crossword
In all floors - Central
Indian origin speakers – BOSE
Bajaj electronics, mobikins, KODAK
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4th floor:
American restaurant and bar
TGI Friday
PVR cinemas
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Thank you