Personal Online Banking User Guide - PDF - Opus Bank

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1.855.678.7226 www.opusbank.com Welcome to Opus Bank Personal Online Banking User Guide

Transcript of Personal Online Banking User Guide - PDF - Opus Bank

Page 1: Personal Online Banking User Guide - PDF - Opus Bank

1.855.678.7226 www.opusbank.com

Welcome to Opus Bank Personal Online Banking

User Guide

Page 2: Personal Online Banking User Guide - PDF - Opus Bank

1.855.678.7226 www.opusbank.com

Table of Contents

How to Access Online Banking .................................................................................................... 1

Completing Your Personal Information ......................................................................................... 2

Validate and Create Online ID ...................................................................................................... 3

Set Security Data ......................................................................................................................... 3

Accepting Our Terms and Conditions ........................................................................................... 4

eStatement Enrollment ................................................................................................................ 4

User Login ................................................................................................................................... 5

User Options ................................................................................................................................ 6

Access User Options Page ........................................................................................................ 6

Change Password ..................................................................................................................... 7

Change E-mail .......................................................................................................................... 7

Change Challenge Questions .................................................................................................... 7

Change Security Question & Answer ......................................................................................... 7

Change Account Nicknames ...................................................................................................... 8

Set Primary Account ................................................................................................................. 8

Enroll in eStatements ............................................................................................................... 8

Account Inquiry ............................................................................................................................ 9

Account Balances ..................................................................................................................... 9

Transaction History .................................................................................................................. 9

Search Transactions ................................................................................................................. 9

Export Transactions ................................................................................................................ 10

View Statements.................................................................................................................... 10

New Stop Payments ............................................................................................................... 11

Transfer Funds ........................................................................................................................... 12

Accessing Bill Payment .............................................................................................................. 13

Page 3: Personal Online Banking User Guide - PDF - Opus Bank

How to Access Online Banking

1. Go to: www.opusbank.com

2. Click “Enroll”

3. Select “Click Here To Enroll Online”

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Page 4: Personal Online Banking User Guide - PDF - Opus Bank

Completing Your Personal Information

1. Select “Account Type”

from the drop down list

2. Input in your full Account Number

3. Input your First Name

4. Input your Last Name

5. Input your Date of Birth (formatted as MM/DD/YYYY)

6. Input your full Social Security Number (no dashes)

7. Confirm your last four digits of your Social Security Number

8. Input your living address; which includes the Street, City, State and Zip Code.

9. After you have accessed and reviewed the “Terms and Conditions” section, click “Submit” to continue

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Page 5: Personal Online Banking User Guide - PDF - Opus Bank

Validate and Create Online ID

1. All first time online users will need to accurately answer security questions related to their identity. The below questions are strictly sample questions. Users will be required to correctly answer at least two out of three questions to proceed.

Once you have answered the questions, click “Submit” to continue.

2. After correctly answering the security questions, you will need to input a:

1. New Access ID 2. New Password 3. Confirm the New

Password

Then click “Submit” to finish.

Set Security Data

1. Enter and Confirm E-mail Address

2. Select and Answer Challenge Questions

3. Select if logging in from a “personal” or “public” computer

4. Click Submit

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Accepting Our Terms and Conditions

1. Read and Review Terms and Conditions

2. Click Accept to Proceed with enrollment

eStatement Enrollment

1. Check box(es) to select Accounts to enroll

2. Select if you want to

receive eStatement notifications

3. Enter E-mail Address

4. Check box to Accept

Terms and Conditions

5. Click Accept

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Page 7: Personal Online Banking User Guide - PDF - Opus Bank

User Login

Go to: www.opusbank.com

Select the dropdown Under “Account Log In”

Select “Personal

Online Banking” Enter

Access ID/Username (Case Sensitive)

Click Submit

Enter Password Click Submit

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Page 8: Personal Online Banking User Guide - PDF - Opus Bank

User Options

Access User Options Page

Click User Options to

Display List of Available Options

Click Edit to Select

Desired Option

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Change Password Enter Current Password Enter New Password

Confirm New Password

Click Submit

Change E-mail

Enter New E-mail

Confirm New E-mail

Click Submit

Change Challenge Questions

Select and Answer Challenge Questions

Click Submit

Change Security Question & Answer

Enter Security Question

Enter Answer

Click Submit

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Page 10: Personal Online Banking User Guide - PDF - Opus Bank

Change Account Nicknames

Select Account

Enter Nickname

Click Submit

Set Primary Account

Select Account

Click Submit

Enroll in eStatements

Check box(es) to select Accounts to enroll

Select if you want to

receive eStatement notifications

Enter E-mail Address

Check box to Accept

Terms and Conditions Click Accept

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Account Inquiry

Account Balances

Mouse over Account

Click on Account Balances Transaction History

Mouse over Account Mouse over Transactions

Click on desired

Transactions option Search Transactions

Mouse over Account

Click Transactions Select/Enter Search

Criteria Click Display

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Export Transactions

Mouse over Account

Mouse over Transactions Click Export Transactions

Select Cycle or Enter Date Range

Select Export Format

Click Export

View Statements

Mouse over Account

Click Documents Select Account

Select Document Type

Select Date Range

Click Submit

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New Stop Payments

Mouse over Account Mouse over Stop Payment

Click Add Stop Pay

Enter Stop Payment

Information

Click Next

Review Stop Payment Information

Click Submit

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Transfer Funds

Click Transfer Funds

Select Transfer From

Enter Transfer Amount

Click Next

Verify transfer information

Click Submit

Confirmation Number will be displayed

Click OK

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Accessing Bill Payment

Click on Account

Click Bill Payment

Get Started screen will be displayed

To download the complete Bill Pay User Guide Click Here.