Personal Experience 2014!

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Personal Experience! Bullet Express & Logistics Roadshow 2014 Sweden

Transcript of Personal Experience 2014!

Page 1: Personal Experience 2014!

Personal Experience!Bullet Express & Logistics Roadshow 2014 Sweden

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What is Bullet Express & Logistics?

Established 2009 in Estonia A quality forwarding company, offering full-range logistics services (with

main focus on time-critical) Continuous growth in revenue and business Our success is measured through customer satisfaction and continuous

increase of bookings, investing into company’s growth and new technologies.

Now servicing customers in 17 different countries.

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Customers in 17 Countries

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Why Customers Use Our Services?

Keeping promises – our utmost aim is to deliver your goods to the correct destination on the agreed time. We monitor our service quality level on daily basis;

Communication – we believe that a good service is based on good customer service. To personally give regular updates on shipment status or shipment whereabouts to customers is a normal standard in Bullet Express & Logistics. Professional customer service also means that we are always there for the customer. 24/7– on holidays and weekends included;

Service Recovery – No matter how good a company or how good a service, in logistics everybody faces problems from time to time. Solving them – that is where we distinguish from others;

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Simple Division of Services

1. DedicatedXpress ™. Delivered with utmost dedication – 24/7 all over the world! (Bullet Van; Charter; On-Board Courier etc.)

2. Delivered as Promised ™. Premium international logistics solutions! (high-quality logistics solutions as per customers specific requirements via air or road)

3. Freight. Smart solutions at an affordable price! (non time-critical solutions via sea, road or air with a focus on low cost)

4. Additional services + Taylor Made Solutions (pick&pack, warehousing, brokerage services, customs formalities, third party billings/invoicing etc.)

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Quality? Quality!

We believe that service quality like everything else in civilized world is based on people. It’s a People’s Business!

Our partners are carefully chosen through people that share the same principles like us. People are our partners, company is merely a shell they occupy.

Keeping continuous guard on possible risks and how to minimize them.

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On-Board Courier Within 24 hours from Brazil to Ericsson Estonia, during the weekend; Sameday deliveries to Brazil;

Charter Charter plane for Autoliv goods during the weekend from Tallinn to

Poland; Helicopter for Teliasonera AB communications repairs within Estonia;

Pushing the limits! Renault, France to Avtovaz factory, in Russia, Samara. Autoliv

shipment over the weekend; Suppliers supply chain management for Kone subcontractor and Huppa©

children’s clothing brand; Awkward freight

Lemminkäinen; Estonian Hunting Assocciation;

Some Examples of Success!

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Our partners and coverage across the world

Bullet Express & Logistics network Subcontractor

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Questions ?