Personal communication

2
12/30/2015 Print about:blank 1/2 Subject: Case #TS-02953059:Question about the product - Web of Science:ref:_00D30un._500391YUPho:ref From: Technical Support_AP _S E TR (ts.sup po rt. a si a @t ho m s on r eu te r s. c o m ) To: [email protected]; Date: Wednesday, December 30, 2015 2:24 PM Hello Dr. Hamzah: Thank you for contacting Thomson Reuters Customer Care. 1. Institute for Scientific Information (ISI) was acquired by T homson in 1992, and is now called as T homson Reuters Web of Scien ce. There is no difference between Institute for Scientific Information (ISI)-Web of Knowledge and T homson Reuters-WoS in coverage. 2. We have approximately more than 33,000 journals indexed in Web of Science (WoS) and more than 19, 000 journals are indexed in Web of Science Core Collection (WoS CC). 3. Only journals indexed in Science Citation Index Expanded (SCIE) and Social Science Citation Index are eligible for Impact Factor calculation. Journals indexed in Arts & Humanities Citation Index (AHCI) will not appear in Journal Citation Reports (JCR). Because in this area a large amount of work is done in books rather than in journals. 4. Databases in Web of Science: Web of Science Core Collection Biological Abstracts BIOSIS Citation Index BIOSIS Previews CABI Chinese Science Citation Index Current Contents Connect Data Citation Index Derwent Innovation Index FSTA - the food science resource Inspec Korean Citation Index MEDLINE Russian Science Citation Index SciELO Citation Index Zoological Record Citation Indexes in Web of Science Core Collection: Science Citation Index Expanded (SCI-EXPANDED) Social Sciences Citation Index (SSCI) Arts & Humanities Citation Index (A&HCI) Conference Proceedings Citation Index- Science (CPCI-S) Conference Proceedings Citation Index- Social Science & Humanities (CPCI-SSH) Book Citation Index– Science (BKCI-S) Book Citation Index– Social Sciences & Humanities (BKCI-SSH) Emerging Sources Citation Index (ESCI) Please contact us at [email protected], should we be of any further help, and retain the case number in the subject line for any further communication in this regard. Sincerely, Ganapriya ........................................................................................................................................................................................................................................................................... Ganapriya Parthasarathy Senior Customer Support Representative Customer Care - Asia Pacific Thomson Reuters the answer company India Toll-free: 0008004402182 Hong Kong Toll-free: 800905720 Taiwan Toll-free: 00806651914 [email protected] thomsonreuters.com **Please visit http://ip-science.thomsonreuters.com/support/ to contact Customer Care via phone, open a ticket or send an email to [regional customer care email address]. -You may also visit http://ip-science.thomsonreuters.com/support/#search_knowledgebase to search our knowledge base for answers to your queries. This email is for the sole use of the intended recipient and contains information that may be privileged and/or confidential. If you are not an intended recipient, please notify the sender by return email and delete this email and any attachments. ----------------------------------------------------------

Transcript of Personal communication

Page 1: Personal communication

12/30/2015 Print

about:blank 1/2

Subject: Case #TS­02953059:Question about the product ­ Web of Science:ref:_00D30un._500391YUPho:ref

From: Technical Support_AP _S E TR (ts.sup po rt. a si a @t ho m son reu te rs. co m )

To: enal_f [email protected];

Date: Wednesday, December 30, 2015 2:24 PM

Hello Dr. Hamzah:

Thank you for contacting Thomson Reuters Customer Care.

1. Institute for Scientific Information (ISI) was acquired by Thomson in 1992, and is now called as Thomson Reuters Web of Scien ce. There is no difference between Institute for Scientific Information (ISI)­Web of Knowledge and Thomson Reuters­WoS in coverage.

2. We have approximately more than 33,000 journals indexed in Web of Science (WoS) and more than 19, 000 journals are indexed in Web of Science Core Collection (WoS CC).

3. Only journals indexed in Science Citation Index Expanded (SCIE) and Social Science Citation Index are eligible for Impact Fac tor calculation. Journals indexed in Arts & Humanities Citation Index (AHCI) will not appear in Journal Citation Reports (JCR). Because in this area a large amount of work is done in books rather than in journals.

4. Databases in Web of Science:

Web of Science Core Collection Biological Abstracts BIOSIS Citation Index BIOSIS Previews CABI Chinese Science Citation Index Current Contents Connect Data Citation Index Derwent Innovation Index

FSTA ­ the food science resource Inspec Korean Citation Index MEDLINE Russian Science Citation Index SciELO Citation Index Zoological Record

Citation Indexes in Web of Science Core Collection:

Science Citation Index Expanded (SCI­EXPANDED) Social Sciences Citation Index (SSCI) Arts & Humanities Citation Index (A&HCI)

Conference Proceedings Citation Index­ Science (CPCI­S) Conference Proceedings Citation Index­ Social Science & Humanities (CPCI­SSH) Book Citation Index– Science (BKCI­S) Book Citation Index– Social Sciences & Humanities (BKCI­SSH) Emerging Sources Citation Index (ESCI)

Please contact us at [email protected], should we be of any further help, and retain the case number in the subject line for any further communication in this regard.

Sincerely, Ganapriya ................................................................................................................................................................................................................ ...........................................................

Ganapriya Parthasarathy Senior Customer Support Representative Customer Care ­ Asia Pacific

Thomson Reuters the answer company

India Toll­free: 0008004402182 Hong Kong Toll­free: 800905720 Taiwan Toll­free: 00806651914

[email protected] thomsonreuters.com

**Please visit http://ip­science.thomsonreuters.com/support/ to contact Customer Care via phone, open a ticket or send an email to [regional customer care email address]. ­You may also visit http://ip­science.thomsonreuters.com/support/#search_knowledgebase to search our knowledge base for answers to your queries.

This email is for the sole use of the intended recipient and contains information that may be privileged and/or confidential. If you are not an intended recipient, please notify the sender by return email and delete this email and any attachments.

­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­

Page 2: Personal communication

12/30/2015 Print

about:blank 2/2

Copy of your original request sent to Technical Support: Date of request:12/30/2015 Case #: TS­02953059 Subject: Question about the product ­ Web of Science

Description: Dear Editor,

I have question on Web of Science (WoS):

1. What is the difference between Institute for Scientific Information (ISI)­Web of Knowledge and Thomson Reuters­WoS? When (wit h exact date if possible) Thomson Reuters took over this website from ISI?

2. Up to date,how many journal titles are listed in WoS and Web of Science Core Collection. Try to find the figure in your website but in vain.

3. In Journal Citation Report (JCR) Edition 2014, only journals listed in Science Citation Index Expended (SCIE) and Social Science Citation Ind ex (SSCI) have impact factor (IF), right? Journal listed in Arts &Humanities still do not have IF, right? Need clarification regarding this matter.

4. Can i have the list of databases indexed in WoS and Web of Science Core Collection please?

Regards,

Mohammad Hafiz Bin Hamzah, M. Sc. UM Kuala Lumpur,Malaysia

ref:_00D30un._500391YUPho:ref