Personal BehaviorLesson 1, Chapter 21 Common Courtesies & Etiquette.

Personal Behavior Lesson 1, Chapter 2 1

Common Courtesies & Etiquette

Common Courtesies & Etiquette

Personal Behavior 2

MotivationMotivationRepresents the reasons for people's actions, desires & needs.

Also defined as one's direction to behavior

A motive is what prompts a person to act in a certain way,

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What are etiquette and manners?What are etiquette and manners?

• Etiquette—code of behavior or courtesy based on rules of a polite society

• Manners—socially correct ways of acting as shown in widespread customs

• Both are based in common courtesy, sincerity & consideration for others

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How should you make personal introductions?

How should you make personal introductions?

• Keep introductions simple and direct.• Introduce juniors to seniors.• Introduce gentlemen to ladies.• Introduce parents to teachers.• Use the correct title when introducing

someone to a dignitary.• Stand up to acknowledge an introduction.

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How should you make introductions in informal situations?

How should you make introductions in informal situations?

• Use first names except for adults, seniors, or other important people.

• Remember names.

• Start a conversation or excuse yourself.

• Introduce yourself if there is no one to make the introduction.

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When & how should you shake handsWhen & how should you shake hands

• All gentlemen and all JROTC cadets shake hands when introduced.

• Shake hands whenever someone extends a hand to shake.

• You do not have to shake hands at the end of a conversation.

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When & how should you shake handsWhen & how should you shake hands

• How to shake hands• Brief• Firm and warm clasp• Eye contact

• Do not• Shake violently• Grasp too tightly• Shake for a long time• Offer only fingertips

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What are the expected manners and courtesies before eating?

What are the expected manners and courtesies before eating?

• Gentlemen sit after all ladies at the table are seated.• A gentleman may hold the chair for his guest & then

for other ladies near him if ladies outnumber men.• Sit up straight at the table.• Do not touch anything on the table until after the

blessing.

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What is a formal dinner table setting?What is a formal dinner table setting?

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How should you eat finger foodsHow should you eat finger foods

• Foods that you can eat with your fingers• Bread, rolls, biscuits• Nuts• Fresh fruit• Olives• Radishes, raw carrots• Cookies, small cakes

Name Four (4) More Foods

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How should you use napkinsHow should you use napkins

• Do not• Tuck your napkin under your belt• Wear your napkin like a bib• Blow your nose on your napkin

• Do use your napkin to• Dab your lips• Catch spills• Cover sneezes

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How should you use napkinsHow should you use napkins

• If you need to leave the table during dinner• Excuse yourself.• Leave your napkin on your chair.

• When you leave the table at the end of dinner• Place your napkin to the right of your plate.• Push your chair to the table.

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What are the basics of table manners?

What are the basics of table manners?

• Eat politely.• Take small bites.• Don’t chew with your mouth open.• Don’t make loud noises while you eat. • Don’t talk with food in your mouth.• Excuse yourself if you burp.• Don’t put personal items on the table.• Keep your hands and arms off the table.

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What are the basics of Table Manners?

What are the basics of Table Manners?

• Don’t ask to take food home.

• Don’t scold a server.

• Don’t pick food out of your teeth.

• Don’t leave before the host and the honored guests.

• Say good-bye to everyone at your table.

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How should you make conversation during meals?

How should you make conversation during meals?

• Do not yell or use profane, abusive or vulgar language.

• Be a good listener.

• Don’t interrupt.

• Don’t laugh at others.

• If you must disagree, do it respectfully.

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Formal Social InvitationsFormal Social Invitations

• The invitation should tell you• The Event you are invited to• Where it will be held• When you should arrive• What you should wear

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Formal Social Invitations (cont’d)Formal Social Invitations (cont’d)

• R.S.V.P.—reply to the hosts to let them know if you will attend

• You may decline the invitation if you have other plans

• To decline, explain that you have a conflicting duty or social engagement

• Use good judgment for the invitations you refuse

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How should you dress for an event?

How should you dress for an event?

• Informal• Gentlemen: sport coat & tie• Ladies: daytime dress or nice pants suit

• Casual• Gentlemen: nice slacks and sports shirt• Ladies: sundress or nice pants and blouse

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How should you writethank-you notes?


• Send the note within two or three days.• Use nice writing paper.• Use the proper format.• Make the note at least three paragraphs.• Don’t invite yourself back.• Use your own voice.

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• Use correct grammar and spelling.• Be neat.• Don’t send thank-you notes as a group.• If you’re on a planning committee for an

event, send thank-you notes to everyone who helped

• Use block style to address the envelope.

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Telephone Courtesies & EtiquetteTelephone Courtesies & Etiquette

• When talking on the phone• Be polite.• Speak slowly and clearly.• Don’t eat, drink, or chew gum.• Don’t talk to someone in the room.• If a call you placed gets disconnected, call right back.• Say “May I ask who is calling?” instead of “Who is this?”• If you dial a wrong number, apologize and hang up.• Leave a clear message.

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Telephone Courtesies & Etiquette

Telephone Courtesies & Etiquette

• Do not use a cell phone when you are• In school• At social gatherings or appointments• Eating meals• Driving• Inconveniencing or disturbing others• In many public places

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Public Courtesies & EtiquettePublic Courtesies & Etiquette

• If an older woman or gentleman wants your support, offer your arm.

• Do not offer your hand unless you cannot offer your arm.• Hand holding in public is not appropriate.• Offer your hand palm up.

• Gentlemen walk on the curbside or to the left of a lady.

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• Opening doors for others• Gentleman who reach the door first holds the

door for others.• If a lady opens a door, a gentleman may hold

the door for her to continue.• In cars, open and close the door for your

guest.

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• Being responsible for your guest• Tell your guest about traditions and courtesies.• Discuss appropriate dress.• You are responsible for your guest’s behavior.• Introduce your guest to your friends.• Be sure that your guest is not left alone at an event.

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• Treat all people with the utmost respect.• Respect military seniors, elders, parents,

teachers, and people in authority.• Do not use slang or poor grammar.• Do not address seniors by their first names.

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• Chewing gum• Chew quietly and inconspicuously in public.• Do not chew gum

• In formal situations• At work• If you are hosting• If you are around food

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• Waiting in line• Don’t be noisy.• Don’t push ahead.• Do not allow someone to cut ahead of others• Wait your turn

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• Be polite in conversation.• Use the following sincerely

• Please• Thank you• You’re welcome• Excuse me• I’m sorry• I beg your pardon

• Do not say, “Pardon me.”

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What hygiene and grooming basics should cadets observe?

What hygiene and grooming basics should cadets observe?

• Be well-groomed.• Hair should be clean & neat.• Shower & use deodorant daily.• Brush & floss daily.• Young men should shave as often as necessary.• Cadet uniforms should be clean & pressed

Personal Behavior Lesson 1, Chapter 2, Common Courtesies and Etiquette

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Quick WriteQuick Write• What do you think are good

rules and practices for courtesy and etiquette? Make a list of at least six things that you do to maintain courtesy and etiquette in your everyday life.

Personal BehaviorLesson 1, Chapter 21 Common Courtesies & Etiquette.

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Transcript of Personal BehaviorLesson 1, Chapter 21 Common Courtesies & Etiquette.