Person-centred Practice Programme
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Person-centred Practice Programme Facilitators: Professor Tanya McCance Mona Grey Professor of Nursing R&D, UU/Co- Director Nursing R&D, BHSCT Bernadette Gribben Senior Manager – Person-centred Care, BHSCT Michael Davidson Practice Education Facilitator, BHSCT (now Senior Manager Clinical Education Centre)
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Person-centred Practice Programme. Facilitators: Professor Tanya McCance Mona Grey Professor of Nursing R&D, UU/Co-Director Nursing R&D, BHSCT Bernadette Gribben Senior Manager – Person-centred Care, BHSCT Michael Davidson - PowerPoint PPT Presentation
Transcript of Person-centred Practice Programme
Person-centred Practice Programme
Facilitators:
Professor Tanya McCanceMona Grey Professor of Nursing R&D, UU/Co-Director Nursing R&D, BHSCTBernadette Gribben Senior Manager – Person-centred Care, BHSCTMichael DavidsonPractice Education Facilitator, BHSCT (now Senior Manager Clinical Education Centre)
7 sitesTreatment Room Nurses Practice Education Team Integrated Care Team , Grove
Centre Dementia Inpatient Services Endoscopy Day Care Unit Ward 3 North , BCHWard 9 North , BCH
Participants
On The Road
The Practice Education Teamsmission statement is to facilitate, develop and support mentors to ensure the highest quality student learning environment
Aim of the programme
The overarching aim of the PCP
Programme is to enable nursing
teams to explore the concept of
person-centredness within their
own clinical setting in order to
improve care delivery.
Programme content Exploring
person-centredness in
practice
Increasing self awareness
Exploring values and beliefs
Enabling engagement
Giving and receiving feedback
Developing a shared vision
Exploring workplace
culture
Gathering meaningful data about
practice
Leadership in practice
Developing effective teams
Creating a learning culture
Facilitating , managing, and
evaluating change
Person-centred Nursing Framework(McCormack & McCance 2010)
Claims, Concerns & Issues (CCIs)
• Claims are favourable assertions about the topic and its implementation.
• Concerns are unfavourable assertions about the topic and its implementation.
• Issues are questions that reflect what any reasonable person might ask about the topic and its implementation.
Outcomes
Active engagement
IncreasedTeamEfficiency Action
Plan
Improved FacilitationSkills
DevelopedKnowledge
ImprovedCommunication
ProvidedOpportunities
Openness
Confidence
Raised Awareness
Enable
‘Person Centred Programme’
The Treatment Room Way
Hazel Kane- Facilitator – Treatment Room Co-ordinatorJill Scullion- Clinical Lead – Treatment Room Sister
Claire Mulhern- Clinical Lead – Staff NurseCathy Woods- Facilitator – Senior Nurse, Community Sites
Vision
Treatment Rooms Across Trust8 sites
– Trust Staff – Trust premises– Trust staff – GP practices– Small teams 2-6 people– Lone workers– Time limited due to service hours– 2 masters – Trust & practice
Programme content
Exploring person-centredness
in practice
Increasing self awareness
Exploring values and beliefs
Enabling engagement
Giving and receiving feedback
Developing a shared vision
Exploring workplace culture
Gathering meaningful data about practice
Leadership in practice
Developing effective teams
Creating a learning culture
Facilitating , managing, and
evaluating change
Reality
Time
Make Time
Take Time
DevelopmentSupport
Engagement Tools
Homework LearningPerson Centred
Programme Workshopsfacilitation Workshop
Creativity FacilitatorPresentations
Action Learning Sets Person Centred Programme
360 Degree Feedback
Inclusion Local Groups Teamwork
Dignity Challenge & SupportRespect
Collaboration Critical Companion
StakeholderService User
VolunteeringDisplays
Participation Clinical Leads
Working PartnershipsLocal Workshops
Awareness Meetings
Questioning Action Plans
Person Centred Framework
Rolfe How would you feel?
15 Steps Vision Statement
How Will We?Reflection Hopes Fears & Expectations
Gibb Review
Values Clarification What was Good?
Mc Cormick Claims Concerns Issues How Can We? What could be done differently?
On Board Now & Then(And That’s OK)
What’s Been Achieved?• Engagement of staff, Awareness of PCP• Values Clarification exercise – Vision Statement• PCP framework on board – making it real• Service User Feedback & 15 steps exercise• Claims, Concerns & Issues used for review/planned review
of issues• Personal development for facilitators & clinical leads• ALS – support & challenge
Facilitation
Review
ReflectionFeedback
Person Centred Approach
We believe the purpose of this treatment room is to provide a professional,
quality service by working together as a team.
We aim to promote a culture of dignity and respect
ensuring the individuals health and well-being
This will be achieved with the inclusion of all staff and service users
in the delivery of care
Thank You
The pessimist complains about the wind
The optimist expects it to change
and the realist adjusts the sails
