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    Samantha Perkins

    student number

    Midpoint Review

    Spring 2010

    16 March 2010 at 2:00 p.m. pst

    Revised Submission

    The Academy of Art University

    San Francisco, California WHEREWAYFINDING BEYOND SIGNAGEby Samantha Perkins

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    WHEREWAYFINDING BE YOND SIGNAGEby Samantha Perkinsfor Midpoint Review, Revised SubmissionThe Academy of Art University

    San Francisco, California

    Spring 2010

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    CONTENTSdesign by Samantha Perkinsbinding by Samantha Perkinspublished by Samantha Perkins for Midpoint Review

    Spring 2010

    Revised Submission

    Academy of Art University

    San Francisco, California

    student ID 02631979

    typeface Helvetica Neue

    printer HP 9500 LaserJet

    paper Neenah Starwhite Tiara 70# text, smooth

    cover Neenah Starwhite Sirius 130# cover, smooth

    2010 by Samantha Perkins

    All rights reserved. No part of this publication may be used or reproduced in any manner

    without express permission of the designer.

    01 CONTEXT: The Problem, Dened

    18 COURSE: Solutions Imagined

    28 PASSPORT:Credentials, Portfolio and Resources

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    TO BECOMECOMPLETELY LOST

    IS PERHAPS A

    RATHER RARE

    EXPERIENCE FOR

    MOST PEOPLE IN

    THE MODERN CITY.Kevin Lynch, The Image of the City

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    With the invention of Augmented Reality and Global Positioning Systems,

    it has become easier for travelers to find their way around new locations,

    regardless of cultural differences or language barriers.

    Mobile devices, such as the iPhone, offer a ccess to hundreds of mapping

    applications, giving instant information to the users current l ocation, plus

    detailed instructions on how to get from that p oint to anywhere else in

    the world.

    With todays technology, losing your way is difficultbut it does still happen.

    When it does, people l ook to wayfinding to help them navigate.

    Wayfinding uses signage and directories to help people locate their paths

    and destinations. But its not the best system out there, since it fails to

    consider all methods used in navigation. Theres much in navigation that

    we can learn from, in order to make better systems.

    To discover how to generate these bet ter

    systems, this thesis will seek to explainthe how and the why behind navigation,

    regardless of the ult imate where.

    ii iii

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    People may nd their way in the existential

    sense, but theybecome overwhelmed or

    disoriented if they physically lose their way.David Gibson

    CONTEXT

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    WAYFINDING ISDEFINED Wayfinding is literally finding ones way. In the realm of graphic

    design, it is defined as a subset of environmental graphic design concerned

    with the development of graphics elements that help people navigate an

    area or building.

    Based primarily around patterns of urban organization, wayfinding designers

    have found that people will rely on three basic layers when navigating or trying

    to recall a location.1 These are:

    color

    text/numbers

    image (pictograms, arrows, etc.)Waynding uses these visual layers to lead people along a series of determined

    paths using visual bread crumbs such as signage and directories. Its a good

    system, but its not the best one out there. The problem with wayfinding is that

    it does not always consider how people reallynavigate.

    COLOR TYPE IMAGE

    02 03

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    There are other factors that could be taken into account in wayfinding

    design. Sensory input, such as sight, sound, smells, etc., all play into how

    people move through spaces.

    SOMEONE MAY

    NOTICE A STRONG

    SMELL OF COFFEE

    AND REALIZE THEYARE NEAR A CAFE.

    04 05

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    As does memory and previous experience.

    PEOPLE WILL SEEKMORE FAMILIAR

    LANDMARKS TO

    HELP ORIENT

    THEMSELVES INLABYRINTHIAN

    ENVIRONMENTS.

    08 09

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    THE PROBLEM So it is apparent that peopl e are using more than the three

    visual layers exploited by wayfinding design. Light, color, texture, sound and

    other elements are all influencing navigation decisions.

    How can we use these additional layersand make wayfinding design better?

    The answer may be a more collaborative design system, where architects,

    interior and environmental graphic designers can work together in a more

    cohesive and intuitive way.

    The wayfinding design process does not currently work this way.

    But why not?

    COLOR TYPE IMAGE SOUND SMELL SIGHT CURIOSITY

    10 11

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    WHY NOT?

    12 13

    Current practices show an obvious disconnect between the p rimary players in

    the creation of wayfinding systems:

    Architects and interior designers do not think

    like graphic designers.Though trained in design, members of these professions do not have the

    same understanding of layout, typography and human perception that

    graphic designers do (and they tend to have an overall disdain for signage

    in general, since it clutters up their clean, modern spaces).

    Graphic designers rely solely on visualaesthetics, but does not full y consider

    all methods used by people to navigate.This frustrates architects and interior designers, who know that intuitive

    wayfinding can enhance the visual system and leave spaces fre e of

    excessive signage.

    Clients and consultants question the

    necessity and validity of wayfinding

    systems in general.Wayfinding requires additional resources, when clients only want to spend the

    minimum amount needed to fulfill required governmental codes. Many see

    wayfinding as a necessary evil, instead of an opportunity for collaboration,

    and a path to a better final project.

    Add to this the current professional rifts.Architects and interior designers are now often asked to create wayfinding

    systems themselves, while graphic designers are being sidelined unless they

    truly understand architectural concerns.

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    14 15

    Wayfinding design practices today are not without merit. However many

    systems are an afterthought to the overall buildingsomething to be done to

    meet minimum building and ADA code requirements.

    Worse still, signage becomes on more issue to be shoehorned into the budget

    when most of the funding has been spoken for.

    A last minute realizationOh, yeah!

    Signage!!!When injected into a completed environment, such system risks standing

    apart visually.

    Many systems consist of mounted signs and directory maps only. This fails to

    consider the many ways we navigate beyond signage. Simple things like the

    smell of coffee pointing to a caf nearby, or the fall of light leading to an exit,

    could all be utilized more effectively if considered at the start of a project,

    while budgets and minds are still open.

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    LIGHT AT THE END OF THE TUNNEL Regardless of the noted problems with

    the wayfinding design process, it remains a vital means of communication for

    so many people.

    A real opportunity exists to show clients how ideas like intuitive wayfinding

    systems can enhance a sense of place and make for more effective architec-

    tural and navigational outcomes.

    Theres a bigger opportunity to take

    advantage of the collaborative potential

    between designers in the wayfinding

    design process.

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    At every instance, there is more than the

    eye can see, more than the ear can hear,

    a setting or a view waiting to be explored.Kevin Lynch, The Image of the City

    APPROACH

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    A NEW DIRECTIONWe need to rethink what wayfinding can be i n order to improve

    its current perception and p otential. To do this, we need to unplug and let ourselves

    get lost. Its time to return to intuitionthe use of sensory input, human behavior

    and previous experienceto find a new way to wayfind.

    Observing how people navigate when technology and traditional wayfinding

    (signage) succeed or fail, will uncover clues for imp rovement. This should, in turn,

    lead to a more collaborative model of wayfi nding education and design.

    By looking at how people use their senses,

    experiences and human behavior to navigate,

    we can understand how these can becomeused in new systems of wayfinding design.Could it be that implementing changes in architectural materials might indicate

    potential paths? What happens if we introduce sounds? Or allow our signage to

    unite touch and sight to light a new direction? We wont know until we understand

    how people roam.

    Over the course of this thesis I will obser ve and document how humans navigate

    when they are lost. From this work, I will develop tools and materials to enhance

    collaboration between architects, designers and clients.

    To achieve these, I will:

    Develop a system of parameters for getting lost.

    Distribute this system for use in exploring a

    variety of urban and large-scale spaces.

    Document methods used in navigating

    these spaces.

    Develop an educational kit to highlight real

    methods used in navigating.

    Make this kit available to students and design

    professionals interested in developing bet ter,

    more intuitive wayfinding systems.

    Test the effectiveness of these through student

    projects and design conference presentations.

    20 21

    THE SOLUTION

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    22 23

    BUENOS AIRES

    MEXICO CITY

    NEW YORK CITY

    LONDON

    TOKYO

    STUTTGART

    THE SPACESROAMING THE WORLDOnce a system of parameters has been establi shed, an

    Exploration Kit would be used by Miami University design students and myself

    to explore civic and architectural spaces within specific given locations:

    Buenos Aires, Argentina

    London, England

    Mexico City, Mexico

    New York City, New York

    Stuttgart, Germany

    Tokyo, Japan

    OUT ON THE TOWNWithin these locations, each participant will visit specific

    types of architectural spaces, navigating each based on the given parameters.

    They will record which methods of navigation worked better, and which ones

    failed. Additionally, they will be asked to document the process for use in the

    development of final deliverables:

    Civic Gardens

    Convention Centers

    Medical Centers

    Museums

    Performance HallsEach space will be investigated through specific filters, including traditional

    wayfinding techniques, human behavior, the senses and previous experiences.

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    DELIVERABLESThe following series of deliverables will be developed to explore the full

    potential of the project:

    Exploration Kit used in the collection of

    preliminary research A series of parameters for getting lost.

    A journal and iPhone applicati on to be used in documenting the research

    sites and recording the actual proce ss of navigation.

    This kit would be fur ther developed into a tool that could be used by design

    professionals in exploring their own surroundings to gain better i nsight into

    navigation behavior.

    Interactive Interface for virtual exploration Allows audience participants to explore virtual environments.

    Mixes traditional wayfinding (color, type, image) with more intuiti ve methods

    (sensory input and human behavior).

    Provides learning through play within a virtual e nvironment.

    Comprehensive Texts A series of textbooks designed from resea rch methods, findings

    and suggested solutions.

    Provides additional case studies of successful and unsuccessful

    existing models.

    Lecture Series Presentations at academic and professional conferences, outlining the

    methods and finding, as well a s potential ways to combine traditional

    wayfinding and new ideas of intuition.

    Resources Website Provides access to all other deliverables.

    Contains links to wayfinding community, resources and connections.

    EXPLORATION KIT COMPREHENSIVE TEXTS RESOURCES WEBSITEINTERACTIVE INTERFACE LECTURE SERIES

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    AUDIENCEWHO THIS IS FORThis system of educational tools would be developed for

    Architecture, Interior Design and Graphic Design professionals, as well as

    students within these disciplines who hope to empl oy new insights and more

    visually appealing wayfinding methods to their projects.

    It would be built to engage audience

    members on a more active level, providing

    more insight in the process.It would be built to move them well beyond textbook examples and the

    installation case studies, in a n interactive and compelling way.

    TIME LINESUMMER 2009

    GR800 Directed Study, independent

    SPRING 2010

    GS623 History of Gaming

    SUMMER 2010

    GR801 Thesis Development

    FALL 2010

    DS800 Directed Study, Architecture as Landscape

    (PH611Students explore the built environment and it s impact through the

    lens of the camera.)

    DS800 Directed Study, individual

    DS800 Directed Study, individual or group

    SPRING 2011

    DS800 Directed Study, individual or group

    SUMMER 2011

    GR650 Portfolio

    FINAL THESIS PRESENTATION, AUGUST 2011

    26 27

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    Nothing is experienced by itself, but

    always in relation to its surroundings,

    the sequences of events leading

    up to itKevin Lynch, The Image of the City

    PASSPORT

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    While I have always been fascinated with the world of graphic design and the

    overall influences it has within our society, my initial education took the path of

    the architectural designer. Many of my studies sought methods of combining,

    or bridging, media forms as a means of educating visitors about the spatial

    relationships and the narratives that these spaces sought to communicate.

    This desire to translate the language of space directed the design decisions of

    later professional projects, and eventually led me to the fields of education

    and environmental graphic design. In my capacity as an environmental graphic

    designer, my responsibility was to translate the medium of architecture to a

    diverse audience, aiding in their navigation of the spaces through the use of

    signage and other graphic compositions.

    As an educator, it has been my joy to translate the language of composition to

    new minds, leading them through the world we call design, while addressing

    their curiosity and eagerness to learn this new way of speaking. It is through

    these two roles that I have developed an interest in navigational techniques,

    and how they can be used to educate audiences on various different levels.

    Its much more fun warping the minds

    of the young, since they will go out and

    inform the minds of everyone else.

    WHO I AM

    30 31

    2007PRESENT Miami University, visiting professor of design

    Graphic and Interior Design, Architecture Programs

    2006 White Design Studio, freelance design consultant

    Branded Environmental Graphic Design Installations

    20052007 Catt Lyon Design, project manager / designer

    Environmental Graphic Design

    Major projects include Las Vegas Convention Center,

    Trump International Hotel and Tower in Chicago, and

    the Indiana Football Stadium

    20042005 University of Arkansas, adjunct professor

    Department of Architecture, Foundation Studies

    20032005 NW Arkansas Community College, adjunct professor

    Department of Graphic Communications

    20022007 PhDv8, owner

    Print and Web Design studio, freelance contracts

    Award winning projects include marlonblackwell.com

    19962002 F|M Associates (aka dsgn Associates), designer

    Architectural Design

    Award winning projects include Rave Review Theaters

    Other major projects include SM Mall of Asia and

    Chang-Ning Mixed Use Buildings

    19951996 Brinkley Sargent Architects, architectural intern

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    CONSTRUCTIVE

    CRITICISM

    GR605 Digital Design

    INSTRUCTOR Tracey Morin

    TERM Fall 2009

    32 33

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    TXT BOOKS

    GR600 Visual Communications

    INSTRUCTOR Jeremy Stout

    TERM Fall 2009

    34 35

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    FUEL CELLS

    GR601 Type Systems

    INSTRUCTOR Carolina de Bartolo

    TERM Spring 2009

    36 37

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    LAS VEGAS

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    LAS VEGAS

    CONVENTION

    CENTER

    PROFESSIONAL Catt Lyon Design

    IN COLLABORATION WITH HNTB

    TERM Fall 2005Summer 2007

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    RESOURCES

    Craig M. Berger, Wayfinding (Switzerland: RotoVision, 2005).

    Italo Calvino, InvisibleCities (Orlando: Harcourt Brace & Comp any, 1972).

    Charlene Catt Lyon, LVCC Design Thoughts, email, July 30, 2007.

    David Gibson, TheWayfindingHandbook:InformationDesignforPublicPlaces (New York City:

    Princeton Architectural Press, 2009)

    Reginald G. Golledge et. al., WayfindingBehavior (Baltimore: Johns Hopkins University Press, 1999).

    Kevin Lynch, TheImageoftheCity (Cambridge: The MIT Press, 1960).

    Per Mollerup, Wayshowing (Baden, Germany: Lars Mller Publishers, 2005).

    Michael Silverberg, Nowheresville, USA, IDMagazine, Sept/Oct 2009, 4447.

    Yi-Fu Tuan, SpaceandPlace (Minneapolis: University of Minneapolis Press, 2008).

    42 43

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    CIAO BELLA

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