Performing Missions For America Civil Air Patrol Dedicated to Improving Civil Air Patrol The Wing...

Performing Missions For America

Civil Air Patrol

Dedicated to Improving Civil Air Patrol

The Wing IG:The Wing IG:One Person, One Person, Two Hats and Two Hats and Two JobsTwo Jobs

Insert PresenterInsert Presenter


Statement of Work:Statement of Work:

Inspector General Program

• CAP shall develop and operate an inspector general CAP shall develop and operate an inspector general program similar to the United States Air Force inspector program similar to the United States Air Force inspector general programgeneral program

• CAP and CAP-USAF shall develop and operate a joint CAP and CAP-USAF shall develop and operate a joint inspection system similar to the United States Air Force inspection system similar to the United States Air Force programprogram

• CAP shall develop and operate a complaints system CAP shall develop and operate a complaints system to prevent, detect, and correct any fraud, waste, to prevent, detect, and correct any fraud, waste, mismanagement or deficiency, cadet protection issue, mismanagement or deficiency, cadet protection issue, or abuse of authority similar to the United States Air or abuse of authority similar to the United States Air Force programForce program


CIVIL AIR PATROL BOARD OF GOVERNORS

NATIONAL BOARDEXECUTIVE DIRECTOR

COMMITTEES

CAP INSPECTOR GENERAL

MEMBERSHIP ACTION REVIEW BOARD

National Commander & Staff

(CV, CS, NLO, NFO)

Region Commanders

Wing Commanders

Group Commanders

Squadron Commanders

Assistant Executive Director

CAP General Counsel

National Headquarters

IGs in the CAP Organization


CAP BOARD OF GOVERNORS

NATIONAL COMMANDER

REGION COMMANDERS

WING COMMANDERS

GROUP COMMANDERS

CAP INSPECTOR GENERAL

REGION/IG

WING/IG

IGs in the CAP Organization

NOTE: The CAP/IG works for both the CAP/CC and the BoG


““The IG must have a horse and some The IG must have a horse and some soldiers to attend him and all the soldiers to attend him and all the rest are commanded to obey and rest are commanded to obey and assist, or else the Army will suffer. assist, or else the Army will suffer. For he is but one and must correct For he is but one and must correct many, therefore, he cannot be many, therefore, he cannot be beloved . . .”beloved . . .”

Article of War from King Charles I (circa 1629)Article of War from King Charles I (circa 1629)

Origins of Inspectors General


““The IG must have a The IG must have a computercomputer and and e-maile-mail and some and some lawyerslawyers to help to help him and all the rest him and all the rest should should cooperatecooperate and assist, or else the and assist, or else the Civil Air PatrolCivil Air Patrol will suffer. For the will suffer. For the IG is but one and must correct many, IG is but one and must correct many, therefore, he therefore, he PROBABLY WILL NOT PROBABLY WILL NOT be beloved ...”be beloved ...”

Former CAP / IG, Duddly HargroveFormer CAP / IG, Duddly Hargrove

Origins of Inspectors General


Civil Air Patrol


Inspector General Inspector General As An InspectorAs An Inspector


An official examination of a unit’s An official examination of a unit’s compliance with standards that compliance with standards that CAP is expected to upholdCAP is expected to uphold

What is an Inspection?What is an Inspection?

Inspections


Inspectors General conduct inspections that are:Inspectors General conduct inspections that are:

Inspections

– Formal, official and determine the unit’s compliance Formal, official and determine the unit’s compliance with CAP directiveswith CAP directives

– Directed or requested by higher authorityDirected or requested by higher authority

– RecurringRecurring

– ProfessionalProfessional

– In accordance with CAP regulationsIn accordance with CAP regulations


To accurately To accurately evaluate a unit’s evaluate a unit’s level of compliance level of compliance to CAP standards to CAP standards as it relates to as it relates to mission readiness mission readiness and/or supportand/or support

ObjectivesObjectives

Inspections


To accurately evaluate To accurately evaluate the compliance level of the compliance level of functional activities functional activities withinwithin a unit a unit


Inspections


To measure compliance To measure compliance with administrative and with administrative and support requirementssupport requirements

To identify good To identify good management methodsmanagement methods

To help units establish To help units establish prioritiespriorities


Inspections

To evaluate safety, security and environmental To evaluate safety, security and environmental health conditionshealth conditions


Compliance with directivesCompliance with directives

Compliance with wing/local policiesCompliance with wing/local policies

Implementation of policies, procedures and Implementation of policies, procedures and regulationsregulations

Management of personnelManagement of personnel

Management of resourcesManagement of resources

Management of programsManagement of programs

Items to be InspectedItems to be Inspected

Subordinate Unit Inspections


The Wing IG’s responsibilities continue after the The Wing IG’s responsibilities continue after the formal inspection by:formal inspection by:

– Providing a written Inspection ReportProviding a written Inspection Report

– Auditing the units’ closing of the FindingsAuditing the units’ closing of the Findings

– Providing follow-up training for SUI Team MembersProviding follow-up training for SUI Team Members

– Continuing to develop “highly-qualified” SUI TeamsContinuing to develop “highly-qualified” SUI Teams

After the Formal InspectionAfter the Formal Inspection

Subordinate Unit Inspections


Civil Air Patrol


The Inspector The Inspector General as anGeneral as an

InvestigatorInvestigator


““One unprofessional investigation can undo One unprofessional investigation can undo the credibility of nine professional efforts that the credibility of nine professional efforts that preceded it. While this may be unfair, it is a preceded it. While this may be unfair, it is a reality, and we need to work towards making reality, and we need to work towards making all of our efforts as professional as possible”all of our efforts as professional as possible”

Lt Gen Robert O. Lt Gen Robert O. SpringerSpringer

The Inspector The Inspector GeneralGeneral

26 Mar 198726 Mar 1987

Complaints


A A leadership toolleadership tool– To focus command involvementTo focus command involvement– To fix problemsTo fix problems– To correct false perceptionsTo correct false perceptions

Multi-purposeMulti-purpose– Investigate possible violations of standardsInvestigate possible violations of standards– Provide a grievance channel Provide a grievance channel when no other means when no other means

of redress/appeal existsof redress/appeal exists– Ensure appropriate redress when a complaint is Ensure appropriate redress when a complaint is

substantiatedsubstantiated

The Need for a Complaints ProgramThe Need for a Complaints Program

Complaints


The chain of command is the primary and The chain of command is the primary and preferred preferred channel for addressing and resolving channel for addressing and resolving complaints complaints BUT...BUT...– No oneNo one may deny CAP members access to the may deny CAP members access to the

inspector generalinspector general– Identities of complainants, witnesses and subjects Identities of complainants, witnesses and subjects

will be protected from disclosurewill be protected from disclosure– Retaliation or reprisal against CAP members for Retaliation or reprisal against CAP members for

making a privileged communication making a privileged communication will notwill not be be toleratedtolerated

Complaints Program RulesComplaints Program Rules

Complaints


IG matters may include:IG matters may include:


Complaints

– Allegations of regulatory violationsAllegations of regulatory violations

– Violations of law that are not criminalViolations of law that are not criminal

– MismanagementMismanagement

– Abuse of authorityAbuse of authority

– Fraud, Waste and Abuse of resourcesFraud, Waste and Abuse of resources

– Situations that may pose a substantial danger to public Situations that may pose a substantial danger to public health or safetyhealth or safety


IG matters may include:IG matters may include:


Complaints

– Criminal activity Criminal activity

– ““I don’t like” … situations I don’t like” … situations

– Conditions of employment for civilians (CAP employees)Conditions of employment for civilians (CAP employees)

– Allegations of reprisal upon civilian employeesAllegations of reprisal upon civilian employees

– Equal opportunity/discrimination mattersEqual opportunity/discrimination matters


Direct communication to IG by complainantDirect communication to IG by complainant

FWA hotlines FWA hotlines (877) 277-9142 or [email protected](877) 277-9142 or [email protected]

Family members (parents/guardians of cadets)Family members (parents/guardians of cadets)

Congressional complaintsCongressional complaints

CAP-USAF/IG or CAP/IGCAP-USAF/IG or CAP/IG

Anonymous complaints (see CAPR 123-2)Anonymous complaints (see CAPR 123-2)

Where Do Complaints Come From?Where Do Complaints Come From?

Complaints


Summon witnesses if necessarySummon witnesses if necessary

Provide records/documentsProvide records/documents

Prevent coaching of witnesses or interference with Prevent coaching of witnesses or interference with investigationinvestigation

Prevent abuse of the InspectorPrevent abuse of the Inspector

Maintain confidentialityMaintain confidentiality

Provide counseling after testimony Provide counseling after testimony

– To subjects or witnesses, if neededTo subjects or witnesses, if needed

Take corrective actionTake corrective action

A Commander’s RoleA Commander’s Role

Complaints


Cadet Abuse/HazingCadet Abuse/Hazing

Abuse of AuthorityAbuse of Authority

Retaliation/ReprisalRetaliation/Reprisal

FraternizationFraternization

Unprofessional Unprofessional RelationshipsRelationships

Favoritism/NepotismFavoritism/Nepotism

Hot IssuesHot Issues

Complaints


Issues that always haunt Inspectors General:Issues that always haunt Inspectors General:

– Failure to communicateFailure to communicate If you don’t tell a complainant you’re working on the If you don’t tell a complainant you’re working on the

complaint, s/he will assume you’re notcomplaint, s/he will assume you’re not

Perception is truth (to the one who perceives it)Perception is truth (to the one who perceives it)

– Independence Independence

– TimelinessTimeliness

– ThoroughnessThoroughness

– Failure of commanders to take corrective actionFailure of commanders to take corrective action

Handling Complaints Once ReceivedHandling Complaints Once Received

Complaints


USAF Investigating Officer or IG --

Assigned only one case --

Working on that one case full timewith no other job assignments --

120 -- 180 DAYS

How Long Does It Take?How Long Does It Take?

Complaints


This is a privileged document. It will not be released (in whole or in part), reproduced, or given additional dissemination (in whole or in part) outside of IG or legal officer channels without prior written approval of the CAP/IG and the CAP/CC after consultation with the

NHQ/GC.

This is a privileged document. It will not be released (in whole or in part), reproduced, or given additional dissemination (in whole or in part) outside of IG or legal officer channels without prior written approval of the CAP/IG and the CAP/CC after consultation with the

NHQ/GC.

PRIVILEGED INFORMATION DOCUMENT

ONLY PERSONS HAVING A NEED TO KNOWWILL REVIEW THIS MATERIAL

PRIVILEGED INFORMATION DOCUMENT

ONLY PERSONS HAVING A NEED TO KNOWWILL REVIEW THIS MATERIAL

ConfidentialityConfidentiality

Complaints


QUESTIONS?QUESTIONS?

We have Answers!We have Answers!

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