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Transcript of performance support. a revolutionary way to delivery training. Learning Pool Live 2017 Mark Lynch...
![Page 1: performance support. a revolutionary way to delivery training. Learning Pool Live 2017 Mark Lynch and Paul Mc Elvaney](https://reader031.fdocuments.in/reader031/viewer/2022030317/5a65f2547f8b9a8c538b4c2b/html5/thumbnails/1.jpg)
performance support.
A revolutionary way to
deliver training?
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what’s the problem?
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where is information and
knowledge hiding?
![Page 4: performance support. a revolutionary way to delivery training. Learning Pool Live 2017 Mark Lynch and Paul Mc Elvaney](https://reader031.fdocuments.in/reader031/viewer/2022030317/5a65f2547f8b9a8c538b4c2b/html5/thumbnails/4.jpg)
where is information and knowledge hiding?
![Page 5: performance support. a revolutionary way to delivery training. Learning Pool Live 2017 Mark Lynch and Paul Mc Elvaney](https://reader031.fdocuments.in/reader031/viewer/2022030317/5a65f2547f8b9a8c538b4c2b/html5/thumbnails/5.jpg)
oh yeah… people are
working in a really different
way
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All of which challenges L&D
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learning that is more
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We just want to support performance… right?
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1. Learning for the first time
Bob Mosher – 5 moments of need
2. Learning more about a subject or issue
5. When something changes
4. When something goes wrong
3. Remembering or applying learning to real life
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E-learning is good at training around concepts
and mastery of tasks
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performance support delivers sustained results while
improving time to competence
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1. learning in the workflow - no new platform
5 essential elements of the solution
12. remove friction - no password to remember
3. easy and accurate search - use artificial
intelligence 23454. great metrics - what xAPI was invented for
5. make content work harder - harness your investment in
Adapt
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oTTo explained
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Let's have a look
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Timelines
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