PERFORMANCE PLUS MORE PRODUCTIVITY

IN THIS ISSUE

BLACK PINESCONTRACT HAULING .... 4

RCI ................................ 8

GLEN PETERSONCONSTRUCTION LTD .... 10

PLAN NORD ................ 14

MARCH 2012

PERFORMANCE PLUSThe new Komatsu PC490LC-10 excavator offers better performance, higher output and lower emissions7

MORE PRODUCTIVITYThe new Komatsu WA380-7 delivers a load of productive featuresPage 18

Pantone 072 blue

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MESSAGE FROM THE PRESIDENT

Dear Customers,

As we move into the second quarter of the year, we are optimistic about further growth in the construction, mining and forestry industries in Canada. To meet the current and increased industry demand, SMS continues to offer the most advanced Komatsu and Wirtgen equipment — machines that feature improved emissions control, increased fuel efficiency and increased performance.

This edition of your SMS Solutions magazine has some interesting product- and service-related articles that review how Komatsu and our other manufacturers achieved Tier 4 Interim reduced-emission standards without negatively impacting, and in many cases improving, your productivity when it comes to moving materials.

We are also excited to highlight several successful customers who were gracious in sharing their stories. Glen Peterson Construction is approaching its 75th anniversary of supplying materials to customers in Saskatchewan, and recently began offering underground utility and finish concrete services. Black Pines Contract Hauling is a Fort McMurray-based operation that began as a trucking company and has expanded into grading and excavation work. RCI is a Baie-Comeau, Quebec, company whose work includes a large volume of crushing for mine roads and dykes.

I encourage you to read these articles along with the information about Komatsu CARE and the various machines it applies to, including the new PC490LC-10 excavator and WA380-7 loader. We believe you will understand why Komatsu maintains its leadership position in innovation.

As always, everyone at SMS Equipment is committed to helping you in any way. Don’t hesitate to call with any questions or concerns.

Sincerely, Bruce Knight President and CEO

Bruce Knight

THE PRODUCTS PLUS THE LOCATIONS TO SERVE YOU!

IN THIS ISSUE

Published by Construction Publications, Inc. for

www.smsequip.com

Regional OfficeMontreal (Dorval), QC(514) 636-4950

Baie-Comeau, QC(418) 296-6671

Chibougamau, QC(418) 748-7615

Chicoutimi, QC(418) 549-0022

Dorval, QC(514) 636-4950

Havre-St-Pierre, QC(418) 538-1323

Mirabel, QC(450) 434-1992

Quebec (St-Augustin), QC(418) 870-1502

St-Bruno, QC(450) 441-1201

Trois-Rivières, QC(819) 375-9383

Val-d’Or, QC(819) 874-3733

Fredericton, NB(506) 457-5544

Moncton (Dieppe), NB(506) 857-9513

Goose Bay, NL(709) 896-4904

Pasadena, NL(709) 686-2033

St. John’s (Paradise), NL(709) 782-2151

Wabush, NL(709) 282-3777

Timmins, ON(705) 264-4300

Acheson (Edmonton), AB (780) 948-2200

Head Office

Western RegionRegional OfficeAcheson, AB (780) 948-2200

Acheson, AB (780) 948-2200

Calgary, AB(403) 569-1109

Edmonton, AB(780) 451-2630

Fort McMurray, AB(780) 791-0616

Fort McMurray, AB(780) 743-2622

Grande Prairie, AB(780) 532-9410

Red Deer , AB (403) 340-8343

Campbell River, BC(250) 286-0694

Chetwynd, BC(250) 788-7920

Elkford, BC(250) 865-4651

Fort St. John, BC(250) 785-8161

Houston, BC(250) 845-7911

Eastern Region

Kamloops, BC (250) 374-6961

Nanaimo, BC(250) 245-9156

Prince George, BC(250) 564-8841

Port Coquitlam, BC(604) 941-6611

Surrey, BC(604) 888-9700

Williams Lake, BC(250) 305-1060

Winnipeg, MB(204) 487-1050

Yellowknife, NT(867) 669-0738

Thunder Bay, ON(807) 939-2262

Regina, SK(306) 359-3121

Saskatoon, SK (306) 931-0044

Whitehorse, YT (800) 567-8088

Printed in Canada © 2012 Construction Publications, Inc.

BLACK PINES CONTRACT HAULING Read about this Fort McMurray company that expanded beyond trucking to offer grading and excavation services.

RCI Learn why owner Marc Riverin postponed retirement to run this excavation business in northern Quebec.

GLEN PETERSON CONSTRUCTION LTD See how this Depression-era company became one of Saskatchewan’s leading material producers.

MOVING AHEAD Here’s an update on new mining projects as part of Plan Nord.

PRODUCT ENHANCEMENT Discover what Komatsu did to enhance power and performance of its new PC490LC-10 Tier 4 Interim excavator while lowering emissions.

NEW PRODUCTS See how Komatsu’s new WA380-7 Tier 4 Interim wheel loader delivers a load of productive features.

INDUSTRY FIRSTS Check out Komatsu CARE, an innovative new program that provides complimentary maintenance for Komatsu Tier 4 machines.

KOMATSU & YOU Mike Ueno, Komatsu Executive Vice President & Chief Technical Officer discusses how Tier 4 and hybrid engine technologies work in harmony with Komatsu hydraulics.

AT YOUR SERVICE Read how SMS’ Fort McMurray branches cater to both mining and construction customers with exceptional service capabilities.

SALUTE TO A CUSTOMER

4

B time, including ice road hauling from Fort Chipewyan; hauling out of the Susan Lake gravel pit; hauling limestone for Hammerstone Corporation; and hauling for large road and building jobs in the region.

“Now we own four trucks, but I contract with dozens of other truck owners and operators to handle large hauling jobs,” said Ramsey. “I hope to buy a half dozen or so more trucks in the not-too-distant future. There’s lots of hauling work up here and we hope to continue to get our share of it.”

In recent years, Black Pines has expanded its offerings beyond just hauling. Today, the company also does excavation, grading and site work.

“We weren’t necessarily looking to get into earthwork activities, but in 2007, Sureway Construction, a large civil contractor from Edmonton, Alberta, won a job to build an industrial park in the Fort McMurray area,” Ramsey noted. “We had done some hauling for Sureway so they knew who we were. They wanted to sub out some of the earthmoving and invited us to bid the job, which involved moving 300,000 cubic metres of material. We won the bid, so we had to get some equipment and some people, which we did. We completed the job on time and on budget and discovered we liked excavation-related work.”

Quality jobs and quality employees Black Pines has grown its construction-related work since then. Today, excavation, grading, load-and-haul and similar activities make up about 30 percent of the company’s work load.

BLACK PINES CONTRACT HAULING FortMcMurraycompanyexpandsbeyondtrucking tooffergradingandexcavationservices

Black Pines Contract Hauling has made a name for itself as a reliable contract hauler in the Fort McMurray area, but there were certainly no guarantees that would be the case. Doug Ramsey started the company in the small town of Black Pines, BC (near Kamloops), in 1997 with a partner (Tom Christopher, who has since passed away) and just one truck.

“Tom and I were both heavy equipment mechanics by trade,” Ramsey recalled. “We knew we wanted our own business. In 1997, we started hauling gravel and logs in Kamloops, B.C. In 2000, a friend urged us to come up to Fort McMurray to do some logging. That turned out to be the best decision we would ever make.”

Black Pines has had numerous small and large hauling contracts since that

Doug Ramsey, Owner

This operator uses a Komatsu D65PX-16 dozer to push dirt on the Highway 63 overpass job in Fort McMurray.

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“Compared to the large companies that are out here doing work, we’re a very small company,” said Ramsey. “We stick with what I call infrastructure work inside of Fort McMurray. The larger companies like Sureway, Flatiron Construction and South Rock are good about helping local contractors like me stay busy by hiring us to do their smaller, in-town jobs. At Black Pines, we appreciate that and always try to make sure they’re happy with what we do for them.”

Ramsey says one of the most difficult things about running a construction company in a go-go mining town like Fort McMurray is finding and keeping operators and labourers.

“We have about 20 construction employees and we’ve got some really good guys. Corey Parker is a superintendent on the construction side. Eugene Cunningham has been with me for five years. Greg Thomas has been around a while and is a very good hand. My son Tyler is a foreman and my son Dylan, a third-year apprentice heavy-duty mechanic, also helps out. We’re very big on family. My wife, Trina, used to run the office and she’s still very supportive. Tyler’s girlfriend, Kristin Hrapchak, works in the office.”

Komatsu machines and SMS service When Black Pines began needing construction equipment, it turned largely to Komatsu machines from SMS Equipment.

“I’m a heavy-duty mechanic by trade and before starting Black Pines, I was employed by one of the largest equipment dealerships in the world,” Ramsey explained. “That company didn’t carry Komatsu, but I was very familiar with the brand and had worked on some of the first Komatsu machines that arrived in Canada in the late 1970s.

“The Komatsu product was good back then but they didn’t have much of a support system,” he recalled. “They’ve come a long way. Today, the machines are fantastic and SMS is a world-class distributorship.”

Black Pines has three Komatsu excavators (two PC350LC-8s and a PC300LC-8), three Continued. . .

Komatsu dozers (two D65PX-16s and a D61PX-15), a WA320 wheel loader and an HM350-2 articulated haul truck.

“The dozers are very quiet and operator-friendly,” said Ramsey. “It’s the same with the excavators — the hydraulics are outstanding. Komatsu is all about fuel economy, performance and reliability. We haven’t had anything major go wrong with any of our Komatsu machines and the fuel efficiency is unreal compared to the top competitor out there. We can save as much as 100 litres a day with Komatsu; that’s big dollars.”

Using a Komatsu PC350LC-8 excavator, Black Pines Contract Hauling Foreman Corey Parker loads material at a condominium project in Fort McMurray.

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This D61PX-15 dozer helps spread 190,000 cubic metres

of material to build road base at the Fort McMurray

condo job. “We haven’t had anything major go wrong with any of our Komatsu

machines, and the fuel efficiency is unreal,” said

Black Pines Contract Hauling Owner Doug Ramsey.

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Also important to Ramsey is the support he gets from SMS Equipment.

“Everybody knows how devastating downtime is to a contractor, but it’s my experience that only SMS actually treats the little guy with a level of urgency similar to what the large oilfield customers receive. For example, the other day I lost an O-ring

Goingtheextramileforcustomers. . . continued

in an excavator. SMS was out here within 40 minutes, took care of it and had me back up and operating in no time. That’s a big difference compared to how other dealers treat customers, and it means the world to me.

“Everyone at SMS — from my Sales Rep Ivan Magdic and PSSR Mike Patterson — I know they’re all on my team and will do whatever they can to help me out,” he added. “I can call anytime of the day or night and they have answers for me. They’ve even sent work my way. They know I’m always looking to rent out my machines when I’m not using them and they’ve hooked me up with guys who were looking to rent or lease a piece. Bottom line, SMS has been an excellent partner for Black Pines.”

Growth with Fort McMurray In the future, Ramsey will also count on a new partner — a new business partner, that is — Bob Gill.

“Bob has a strong business background. He’s worked as Finance Manager for Northwest Arena, which owns the NHL’s Vancouver Canucks. Bob will handle most of the office duties at Black Pines, freeing me to be more involved with day-to-day activities out in the field.”

Ramsey credits all the people around him for the success Black Pines has experienced.

“The local owner/operators who contract with us, the large construction companies that have taken us under their wing and given us an opportunity, our employees who work hard and are determined to do a good job — those are the reasons we’ve been able to move forward.

“Our goal is to grow gradually in the years to come, and we believe we can accomplish that by maintaining an excellent reputation with customers. We pride ourselves on not just giving our customers what they want, but going the extra mile for them. If we can maintain that attitude and that work ethic, I think we’ll continue to be in demand and continue to grow, right along with Fort McMurray.” n

In addition to multiple excavators and dozers, Black Pines Contract Hauling also owns this Komatsu WA320-6 wheel loader.

(L-R) SMS Sales Rep Ivan Magdic and PSSR Mike Patterson are with Black Pines Contract Hauling’s Doug Ramsey and Corey Parker. “We really appreciate the service we get from everybody at SMS,” said Ramsey. “I know they’re all on my team and are looking to help me out in any way they can.”

Corey Parker, Foreman

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A they have begun working with Arcelor Mittal in the Fermont and Lac Bloom areas, where the mining industry is in full expansion.

Initially RCI’s main activity was to excavate overburden to supply the mine crusher. In time, RCI also began performing stripping and excavation work and transporting materials within the mine, using an impressive fleet of Komatsu equipment.

RCI’s work includes a large volume of crushing, particularly for building mine roads and dykes. To meet the demand, the company uses three Kleemann primary crushers, as well as Kleemann screeners. It recently acquired from SMS the first secondary cone crusher manufactured in North America, also by Kleemann. This crushing capability gives RCI the quality of crushed stone it requires to maintain the roads used by 240-tonne mining trucks.

A fleet of equipment from SMS RCI also produces aggregate for Arcelor Mittal. Trucks from a fleet that includes eight Komatsu HD605s, 10 HM400 dumpers and four HD325s haul the material.

RCI’s excavation fleet comprises more than 30 excavators, most from Komatsu, including a PC1250LC-8 and a PC800LC-8, acquired this year. The most recent addition to RCI’s earthmoving armada is a WA900 wheel loader, added to an already imposing fleet of 30 loaders of various load capacities active on its jobsites.

With such an impressive fleet to run, Mr. Riverin is the first to acknowledge the importance of the close relationship he maintains with SMS Sales Representative Alain Deschesne.

RCI MarcRiverin,avisionarywhopostponedretirement tojointheeconomicboominnorthernQuebec

As he was on the verge of retirement, Marc Riverin leaped instead into a new venture by partnering with Michel Miller to buy Rénald Côté Inc. The company, based in Baie-Comeau, Quebec, already had more than 30 years of experience in the construction business. Mr. Riverin and Mr. Miller, two seasoned entrepreneurs, brought a second wind to the firm, which became Rénald Côté 2007 Inc., and is now known as RCI.

The purchase marked a significant turn in Mr. Riverin’s life. Instead of enjoying a quiet retirement, he reentered the work force and set his sights on northern Quebec, an area of major construction and civil engineering projects. RCI has been active there for nearly four years, working primarily for mining companies, such as Cliffs National Resources and Consolidated Thompson. More recently,

Marc Riverin,Owner

RCI has recently acquired a Kleemann secondary cone crusher, the very first in the world in this type of configuration.

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A long commute As for staffing the job sites, RCI has anywhere from 250 to 300 skilled employees, depending on the season, who represent an $18 million payroll. Recruitment is not an issue, Mr. Riverin notes. “We recruit all over the province, and we offer premiums for remote locations, which definitely acts as an incentive for many workers.”

RCI also runs its own private plane to fly employees from north to south, whether they’re from Montreal or Lac Saint-Jean. The typical workday is divided into two 12-hour shifts. Schedules in the construction sector may vary, but can be made up of 28 consecutive days on with 14 days off. The mining sector schedules tend to be 14 days on and 14 days off.

For Mr. Riverin, the workday has no limits. When asked how long he plans to remain in northern Quebec, he declared, “I’ll stay as long as I’m wanted.” Given that this mining project could last for a century, Mr. Riverin is probably not counting on retiring anytime soon. As for what the future holds for him

and his company, Mr. Riverin’s main focus will be to ensure that the next generation has everything it needs to meet the challenges ahead. n

RCI uses a large fleet of Komatsu equipment at mine sites in northern Quebec, including about 30 excavators. The company recently acquired this PC1250LC-8 excavator, along with a PC800LC-8.

RCI crushes a large volume of material, using much of the aggregate for roads and dykes. This is one of the Kleemann MS 19 screeners the company uses to meet the demand, along with three Kleemann primary crushers.


10

G the beginning of Glen Peterson Construction, a company that Glen ran for the next 64 years, until he passed away in March of 2002.

Although he eventually achieved considerable success as a supplier of aggregate and concrete, winning numerous industry awards, Glen never forgot his early years. He valued hard work and demanded it of himself and others, but he always tried to help by donating his time, money and efforts to benefit good causes and community well-being. He also took a lot of pride in creating opportunities for his family, his employees and his hometown.

Today, second- and third-generation Petersons carry on those traditions. Glen’s son Ken runs the concrete plant, grandson Sam runs the finish concrete and trucking divisions, and grandson Tyler oversees aggregate production, as well as a new water and sewer division.

“Since my dad started the company, we’ve become a leading material supplier with our quarry, a mobile crusher, ready-mix concrete, trucking and more,” said Ken. “I personally take a great deal of pride in what we’ve done and how we’ve done it.”

“We all worked with and for my grandpa and I think quite a bit of him rubbed off on us,” said Tyler. “We’re proud of what he did and still try to do things the way he would have — both on the job and in the community. We donate money, product or whatever is needed to help make this a better place. Being a good corporate citizen is important to us.”

“Both Tyler and I have worked here practically all our lives, starting at the bottom using a shovel because that’s how you learn,” Sam recalled. “Certainly, Grandpa started with little and accomplished so much. We’re now trying to keep things going and add to his legacy.”

GLEN PETERSON CONSTRUCTION LTD ThisDepression-eracompanyhasbecomeone ofSaskatchewan’sleadingmaterialproducers

Glen Peterson Construction has about as much history as any construction-related company in Saskatchewan. As an aggregate supplier and trucking contractor for almost 75 years, the company has had a hand in virtually every significant project in the province during that time. But Glen Peterson’s history is about more than business. It’s about his personal perseverance in the face of adversity, and how that helped define him and his company.

Having come of age during the Great Depression, Glen Peterson knew tough times. As a 13 year old, he witnessed the infamous riot that killed three striking coal miners in his hometown of Estevan, Sask. Then, as a 19 year old in 1937, he rode the rails with thousands of other unemployed Canadians in search of a job. He lived for a year on the streets in the Vancouver area, sleeping when he could at Salvation Army hostels. Twice, he was arrested for vagrancy.

In 1938, 20-year-old Glen returned to Estevan and created his own job by using a 10-year-old pickup truck to haul sand and gravel. That was

Ken Peterson, Owner

This Komatsu D85 is the first dozer Glen Peterson Construction has owned. “We’ve found uses for it throughout our company,” said Co-owner Tyler Peterson. “It’s an outstanding machine.”

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Tyler Peterson, Owner

Sam Peterson, Owner

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High-profile jobs One way they are adding to Glen’s legacy is by continuing to be involved in large, significant, construction projects in the region. One such current project is the Boundary Dam Power Station Clean Coal initiative.

The Boundary Dam job is a pilot project designed to show the feasability of capturing carbon dioxide. Rather than releasing it into the atmosphere, CO2 will be stored underground and/or be reused to stimulate natural gas wells. Funding includes grants from the federal and provincial governments. Glen Peterson Construction is supplying about 1,500 yards a day of aggregate and a total of 3,500 yards of concrete rock to the project.

“When there’s a big job like this in the area, we want to be a part of it,” said Ken. “Of course, we like it from a business standpoint, but it’s also a matter of pride and enjoyment. It’s fun to be involved in high-profile projects that everybody is aware of.”

Another recent addition to Glen Peterson’s legacy is the company’s decision to branch out from material supply to also offer underground utility and finish concrete services.

“It just seemed to make sense for us,” explained Tyler, who runs the underground pipe operations. “There’s a high demand for sewer and water work and it fits in with everything else we do — the aggregate for fill and the finish concrete for curb and sidewalks. It’s just a natural for our company.”

The biggest utility job the company has done is the recently completed Dominion Heights subdivision in Estevan. “We laid water, sewer and storm drain and did all the fire hydrants, plus curb and gutter,” noted Sam.

Glen Peterson Construction is also doing work for the City of Estevan, changing out water and sewer lines that run from the city mains to individual homes and businesses. “The city is doing about three to five blocks per year until all the houses are reconnected,” said Sam. “Those are big jobs and good jobs. We’ve won that contract for three years in a row and we’re happy to be doing the work.” Continued. . .

Good products + good dealer = winning combination With its entry into sewer and water work, Glen Peterson Construction needed to upgrade its mobile equipment fleet. To do that, the company has turned largely to Komatsu machines from SMS Equipment. It now owns four Komatsu wheel loaders (two WA480s, a WA320 and WA250), a D85 dozer and a PC27 compact hydraulic excavator.

“We use the loaders in all aspects of the business, from the pits to the wash plant to the pipe work, and they’ve been great,” confirmed Sam. “Komatsu loaders are productive and reliable, and we really need that for the water and sewer work. With some of the old stuff we had, we would have done more fixing than running, and that’s not good enough. The oldest Komatsu loader we have is about three years old. It has 12,000 hours and has never been down except for routine maintenance. All the loaders are also really comfortable, which, as an operator, I appreciate.”

NEW!

Glen Peterson Construction crews pump concrete to a “clean coal” job at

the Boundary Dam Power Station near

Estevan, Sask.

Operator Robin McClelland uses a Komatsu WA480-6 to feed a crushing plant near Oxbow, Sask.

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“The D85 is the first dozer we’ve ever owned,” noted Tyler. “We primarily got it to have a track machine to help with the sewer and water work, which we knew would be a muddy mess in the spring, and it was a lifesaver there. But we also used it in the pits last winter for stripping, as well as for any large earthmoving job. It’s been an outstanding machine.”

“I also really like the PC27,” added Sam. “One place we use it is to trench and lay weeping tile sock alongside our curb work. We used to use a backhoe for that job, but this is much better when it comes to working in tight spaces. It’s definitely a handy little thing.”

GlenPetersonConstruction:73yearsoldandstillgrowing. . . continued

“We wanted top-quality equipment and knew Komatsu would fit the bill, but it was equally important that parts and service be readily available,” said Tyler. “We were confident SMS would be there for us at all times and that’s been the case. We count on our SMS Sales Rep, Darcy McKay, and everybody at SMS in Regina to respond quickly to our needs and they’ve certainly done that.”

“When we call SMS, they get here fast and make the repairs,” reported Sam. “Bottom line, it’s a good product that’s supported by a good dealer, and that’s a winning combination for us.”

Century club? Glen Peterson Construction has grown since the brothers and their uncle took over four years ago. The company now employs about 40 people.

“We have really good employees,” acknowledged Sam. “Crushing Foreman Don Yuzak and Finishing Crew Foreman Wayne Bergen, among others, are important factors in our success. We wouldn’t be where we are without them, that’s for sure.”

“I think there’s enough work out there that we could add 10 to 20 more employees if we could find the right people,” added Tyler. “We’re definitely still growing. Our philosophy is to add a little all the time, whether that means doing more of what we’re doing or adding new services.”

With a fourth generation (Tyler’s 15-year-old son Kale works part-time at the company) already indicating an interest in joining the family business, it looks as though Glen Peterson Construction will be in good hands for the foreseeable future.

“We’ve got a good business, a good reputation and we’re in a great industry,” said Ken. “Concrete, aggregate, pipe — it’s all important. Society needs those things. I think that makes us all feel good about ourselves and what we do. As long as we never forget what got us here — hard work, honesty and a customer-first attitude — I think we’re in position to reach the century mark as a company. Given his Depression-era background, I’m sure that’s something that would have made my dad very proud.” n

This operator uses a WA320 at Glen Peterson Construction’s wash plant in Estevan, Sask. “Our Komatsu wheel loaders are very comfortable and downtime has been minimal,” said Co-owner Sam Peterson.

(L-R) Sam Peterson, Tyler Peterson and Ken Peterson of

Glen Peterson Construction work closely with SMS Sales Rep Darcy McKay and PSSR

Cliff Jones. “We count on Darcy, Cliff and everybody

at SMS in Regina to respond quickly to our needs, and they

do that,” said Tyler.

Don Yuzak, Crusher Foreman

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MOVING AHEAD

14

Q by massive investments from China and its seemingly insatiable appetite for iron ore. One example is the Chinese firm Wisco (Wuhan Iron and Steel Co.), one of the principal buyers of Lac Bloom Mine’s iron production. Wisco is also a 20-percent shareholder in the Adriana Resources project on Lac Otelnuk, located 170 kilometres north of Schefferville, and has recently increased its interest in Adriana Resources to form a joint venture, Lac Otelnuk Mining Ltd. (LOM), with 60 percent held by Wisco and 40 percent by Adriana.

Once the feasibility studies are complete, Wisco operations should get underway, including an open-pit mine, a concentrator and a pellet plant. A 2010 study projected pellet production at 50 million tonnes per year with an investment of $12.9 billion and a 2016 start date. What’s more, the partners envision building an 815-kilometre transport railway to Sept-Îles along with a new shipping port to service 400,000-ton-capacity ships headed to China.

Wisco also has interests in three other major projects in Quebec — one in James Bay (Duncan Lake) and two north of Schefferville — which will require a projected combined investment of $10 billion to $15 billion. Although these projects are awaiting the green light, mining activity in the region is already intensive. The chart at left shows some of the projects currently underway and their investment values.

In addition to these private ventures, the region will also benefit from those funded by Transports Québec, such as construction of Route 389 connecting Baie-Comeau and Fermont, which represents an investment of $489 million from 2010 to 2016.

For now and years to come, the Plan Nord is on target to deliver on its promises on a colossal scale. n

PLAN NORD UPDATE Big,boldminingprojectsunderwayaspart ofdevelopmentplanfornorthernQuebec

Quebec’s Plan Nord is one of the biggest economic, social and environmental projects of our time. During the next 25 years, it will lead to $80 billion in investments and produce 20,000 jobs per year.

The revival of the industrial sector is already off to a great start. Demand for raw materials will remain strong, as Plan Nord provides an extra incentive to implement numerous large-scale mining ventures. This also applies to projects involving the modernization and expansion of aluminum plants on the Quebec North Shore (Côte-Nord), with several multi-year operations already underway. According to projections by the Commission de la construction du Québec (Quebec Construction Board), 2012 should register a 15-percent increase in industrial construction activity, bringing work volume up to 15 million man-hours.

The mining sector in northern Quebec will drive astonishing progress in the economic development of the region, largely fuelled

Current projects include: Arcelor Mittal, Mont-Wright (Fermont) $ 2.1 billion Jilin Jien Nickel Industries (Kangiqsujuaq) $ 400 million Consolidated Thompson (Fermont) $ 346 million Iamgold Site Westwood (Preissac) $ 316 million Xstrata Nickel (Nunavik) $ 162 million Xstrata Zinc and Donner Metals (Matagami) $ 159 million

Future projects include: New Millennium Capital (Schefferville) $ 4.85 billion Goldcorp Inc. Mine, Éléonore (Lac Opicana) $ 1.4 billion Stornoway Diamond Corporation (Monts Otish) $ 500 million Tata Steel (Schefferville) $ 400 million

Plan Nord Mining Projects

15

Area Covered by the Plan Nord

SourcesData Organization YearTerritorial divisions MRNF 2010

ProductionMinistère des Ressources naturelles et de la FauneDirection générale adjointe de l’information géographique

Note : This document has no legal standing.

© Gouvernement du Québec, 2010

Territorial boundaries Area covered by the Plan Nord Administrative region boundary Regional county municipality (RCM) boundary Southern boundary of Nunavik

Borders International border Interprovinvial border Quebec - Newfoundland and Labrador border (non-definitive) 0 200 km

From Komatsu - The Excavator Experts

Efficient Komatsu Tier 4 Interim engine and advanced hydraulic system maximize productivity while providing up to 5% lower fuel consumption.Increased lift capacity with a larger machine design and a reinforced undercarriageKomatsu CARE provides complimentary Tier 4 maintenance, including KDPF exchange filters. Contact your Komatsu distributor for details.

The Komatsu PC490LC-10 provides more power, improved operator comfort and reduced fuel consumption. The excavator experts at Komatsu can help you complete jobs more quickly, while lowering your fuel and maintenance costs.

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Komatsu’s new Tier 4 Interim PC490LC-10 has nearly 4-percent more output and operating weight compared to its predecessor model. It also has increased lift capacity and greater lateral stability.

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Brief Specs on Tier 4 Interim Excavators


PRODUCT ENHANCEMENT

17

W When Tier 4 Interim emissions standards were passed, the challenge for manufacturers was to build machines that lowered emissions but maintained productivity. Komatsu met and exceeded the challenge in its new PC490LC-10 excavator.

It all starts with the Tier 4 Interim engine that not only reduces soot and NOx emissions with its Komatsu Diesel Particulate Filter (KDPF), but was designed for increased output compared to its predecessor model (The PC490LC-10 takes the place of the PC450LC-8).

A leader in hydraulic technology, Komatsu also developed a hydraulically actuated Komatsu Variable Geometry Turbocharger (KVGT) and a cooled Exhaust Gas Recirculation (EGR) valve. “The hydraulic actuation delivers more power and precision, along with improved air management, resulting in longer component life,” said Komatsu Product Manager Doug Morris. “Even though the engine is more efficient and reduces emissions, the operator won’t notice a difference in performance of the machine compared to its predecessor.”

What they will notice is the added output and operating weight in the PC490LC-10. “In addition, the PC490LC-10 has 10-percent more lift capacity and greater lateral stability,” noted Morris. “To account for that, it has a larger, strengthened undercarriage, including bigger links, rollers, shoes, idlers and centre frame, all of which add weight to the machine. A reinforced, revolving frame and larger-capacity swing bearing provide further strength.”

Exclusively Komatsu All major components of the excavators are exclusively Komatsu, including the engine, hydraulic pumps, motors and valves, which work in an integrated design with the closed-centre, load-sensing hydraulic system. That integration makes the machines more efficient.

NEW TIER 4 INTERIM EXCAVATOR Komatsu’sPC490LC-10offersbetterperformance, higheroutputandloweremissions

The improved hydraulic system in the new PC490LC-10 includes larger-capacity pumps, in addition to variable speed matching, which adjusts engine speed to hydraulic pump output and allows the engine to operate at the most efficient rpm.

“Komatsu users have come to expect a high level of production, and they won’t be disappointed with this new model,” asserted Morris. “In fact, they’ll see better production in some applications with up to 5-percent lower fuel consumption, which reduces operating costs.” n

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Model Operating Weight Output Bucket Capacity

PC490LC-10 48,440 kg (106,792 lbs.) 268 kW (359 hp) 1.12 - 3.17 m3 (1.47 - 4.15 cu. yd.) Fixed Gauge

PC490LC-10 49,487 kg (109,100 lbs.) 268 kW (359 hp) 1.12 - 3.17 m3 (1.47 - 4.15 cu. yd.) Variable Gauge

NEW PRODUCTS

18

B interfering with operation, so it saves fuel without sacrificing production.

Large-capacity torque converter standard A newly designed, large-capacity torque converter with lock-up is standard. It improves acceleration and hill-climbing ability and provides a higher top speed. The lock-up function activates in second through fourth gears and gives the machine a maximum ground speed of 40 km/hr (25 mph). The large-capacity torque converter increases tractive effort to improve V-cycle loading and delivers faster ground speeds in load-and-carry applications for increased production.

“Komatsu designed the large-capacity torque converter to perfectly mesh with the engine in this machine,” said Gidaspow. “The benefit is that it improves production with faster acceleration and higher speeds while reducing the amount of fuel that it burns. The improvements in production and fuel consumption are even more noticeable in load-and-carry situations with the standard lock-up function. It’s great when we can provide customers with a feature that gives them a noticeable improvement in production while reducing fuel consumption.”

Redesigned cab for greater comfort Komatsu completely redesigned the cab to be more comfortable, including lowering the front glass for increased visibility. Other improvements include a new dashboard, Electronic Pilot Control (EPC) levers and a F-N-R switch, which are part of a seat-mounted, right-hand console. An

NEW WA380-7 Komatsu’sfirstTier4Interimwheelloader deliversaloadofproductivefeatures

Building a cleaner machine with reduced emissions was mandated by the EPA Tier 4 Interim engine regulations that went into effect Jan. 1. The long list of other productive, efficient and operator-comfort features in the new WA380-7 wheel loader were all strictly Komatsu ingenuity.

“Although we kept many specifications the same between the WA380-6 and WA380-7, such as weight and bucket size, the WA380-7 has numerous improvements over its predecessor,” said Komatsu Product Manager Mike Gidaspow. “These include a completely redesigned powertrain and operator’s cab and improved hydraulic controls. Operators will instantly notice the difference when they sit in the cab or push the accelerator pedal.”

Similar to other Komatsu Tier 4 Interim machines, the WA380-7 uses an advanced electronic control system to manage air-flow rate, fuel injection, combustion parameters and aftertreatment functions. Together, they optimize performance, reduce emissions and fuel consumption and provide advanced diagnostics. Komatsu’s engines use a hydraulically actuated Komatsu Variable Geometry Turbocharger and an Exhaust Gas Recirculation valve for better precision and air management. A Komatsu Diesel Particulate Filter (KDPF) has an integrated design that doesn’t interfere with operation but keeps the operator aware of its status.

The WA380-7 features Komatsu’s SmartLoader Logic that provides optimal engine torque for the job required. Komatsu SmartLoader Logic helps save fuel by decreasing engine torque when the loader isn’t working hard, such as driving with an empty bucket. It functions automatically without

Mike GidaspowProduct Manager

19

auxiliary input allows the operator to connect an MP3 player or other device, and two 12-volt ports are incorporated into the cab.

A new, high-resolution, 18-centimetre (seven-inch) monitor features enhanced capabilities and allows the operator to easily modify settings for functions such as auto idle shutdown or the auto-reversing fan. Operators can check operational records, including working hours and fuel consumption; monitor the KDPF; and check hours until the next maintenance intervals. The monitor also offers the operator the option of using the Eco Guidance function, which provides operational tips to reduce fuel consumption. A high-resolution, rearview camera is standard and is mounted to the right of the console for convenience.

“Komatsu worked to integrate many features into the cab to make things easier for the operator,” added Gidaspow. “We now offer a function to automatically downshift all the way to first gear when the loader is digging. We also gave operators the ability to set the boom kick-out heights from inside the cab, so they can adjust them as the job requires.

“Because more customers are using a quick coupler, the new WA380-7 now gives the operator the ability to program in and save the return-to-dig settings for different attachments in the monitor panel,” he continued. “That means when changing

attachments, the operator just changes the setting and the return-to-dig will be set for the new attachment. The operator doesn’t need to leave the cab at all.”

Better serviceability Komatsu’s Equipment Management Monitoring System (EMMS) has enhanced diagnostic features that give the operator and technicians greater monitoring and troubleshooting capabilities. EMMS continuously monitors all critical systems and preventive maintenance and provides troubleshooting assistance to minimize diagnosis and repair time.

Komatsu designed the WA380-7 with easy access points to reduce downtime, so users save time in maintenance. The new loader has increased cooling capacity, wider cooling-fin spacing and a standard, auto-reversing fan to help keep the radiator clean.

“We improved the air flow and put in screens as standard, then made the cores wider,” said Gidaspow. “That’s great for high-debris applications. The stacked coolers open up and slide out for easier cleaning.”

Gidaspow noted that this is the first of several new Tier 4 Interim loaders to be introduced. “We’re very excited about the new technology that’s going into them, not only to meet the Tier 4 engine requirements, but also to improve productivity.” n

Komatsu’s totally redesigned WA380-7 wheel loader has an array of new features that make it more fuel-efficient and more productive.

Model Operating Wt. Output Bkt. Capacity* Breakout Force

WA380-7 18,067 kg (39,830 lbs.) 142 kW (191 hp) 3.3 m3 (4.3 cu. yds.) 16,100 kg (35,495 lbs.)

*With a general-purpose bucket

Brief Specs on Tier 4 Interim Loader

Komatsu CARE for Komatsu Tier 4 Interim models is a new, complimentary maintenance program designed to lower your cost of ownership and improve your bottom line. It provides factory-scheduled maintenance on the machines for the first three years or 2,000 hours, whichever comes first. This includes up to two exchange Komatsu Diesel Particulate Filters. Be sure to contact your Komatsu distributor for all the details.

Once again, Komatsu leads the industry. No other construction equipment manufacturer offers a complimentary maintenance program like this.

It’s what you’ve come to expect from the service experts at Komatsu.


21

K Komatsu has announced an innovative program designed to help end users lower their cost of equipment ownership and increase their profitability. It’s called Komatsu CARE and is included with all Komatsu Tier 4 Interim machines. Key features of Komatsu CARE are:

• Complimentary scheduled maintenance for three years or 2,000 hours (whichever comes first);

• Maintenance performed by a trained Komatsu distributor technician;

• Komatsu genuine parts and fluids are used for each scheduled maintenance interval.

“Komatsu CARE significantly reduces the overall cost of ownership of a Komatsu machine by covering the cost of maintenance for the first three years or 2,000 hours,” said Jake Tiongco, Senior Product Manager, Parts Division. “One of the main goals of Komatsu CARE is to assist in the overall profitability of the end user. Lower owning and operating costs will lead to more competitive quotes on jobs for our customers. In addition, proper maintenance of the machine with Komatsu genuine parts and factory-certified, trained technicians will increase the longevity and reliability of the Komatsu machine throughout its life.”

Different — and better Through the years, Komatsu has been a leader in designing machines and developing innovative parts and service programs that directly benefit equipment

KOMATSU CARE Innovativeprogramprovidescomplimentary maintenanceforKomatsuTier4machines

users. Examples include being the first equipment manufacturer to install a wireless machine-monitoring system as standard equipment with free communication (KOMTRAX), and coming out with the first hybrid construction machine (currently in its second generation as the HB215LC-1). And now, Komatsu CARE. n

The innovative, new Komatsu CARE program provides Tier 4 machine owners with three-year/2,000-hour, complimentary maintenance.

Jake Tiongco,Senior Product Manager, Parts

Division

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23

QQUESTION: Tier 4 Interim standards went into effect this year for many machines. How far in advance did Komatsu start working on them?

ANSWER: You could say from the time the regulations were announced, which was a few years ago. But realistically, we’ve been working toward this for about 20 years. The first regulations, Tier 1, were announced in the early 1990s. Of course, Tier 2 and Tier 3 followed. In each instance, we’ve been ahead of the curve. We are always working on ways to lower emissions and improve our machines at the same time.

QUESTION: Does that mean you’re already working on the final Tier 4 standards which go into effect in 2014?

ANSWER: Absolutely. In fact, we’ve completed the research phase and are already looking at the development phase.

QUESTION: What sets Komatsu apart from other manufacturers in terms of Tier 4 technology?

ANSWER: We believe it’s integration. As I walked around CONEXPO earlier this year, I noticed that the manufacturers all use basically the same technology such as a diesel particulate filter (DPF) to reduce emissions. But, if you look at Komatsu in detail, we are very proud of the way our Tier 4 technology works seamlessly with our already efficient engines and harmonized hydraulics technology. Both are technologies Komatsu developed in-house.

We’re also integrating the IT technologies with our KOMTRAX system. As an example, the DPF is required to be cleaned every 4,500 hours. KOMTRAX monitors that and alerts

SEAMLESS INTEGRATION MikeUenodiscusseshowTier4andhybridengine technologiesworkinharmonywithKomatsuhydraulics

Continued . . .

Mike Ueno knows Komatsu engines. He’s had a hand in designing them for nearly three decades. Ueno joined Komatsu in 1984, working on designing 15-litre engines. He later helped develop 30-litre engines.

“I remember thinking we’d never be able to achieve the Tier 1 emissions standards when they came out in the early 1990s,” said Ueno. “But we made it because of Komatsu’s innovation as an engineering company. Now, here we are 20 years later, and Komatsu is leading the way in Tier 4 Interim and hybrid technology. It’s something I’m very proud to say I’ve been a part of.”

In 2002, he was named Vice President of Industrial Power Alliance, a joint venture of Komatsu and Cummins, and three years later became President. In 2007, he became an executive officer for the Engine and Hydraulics Business Division at Komatsu, which involved being a plant manager.

This year, he became Executive Vice President and Chief Technical Officer for Komatsu, giving him overall technical responsibility for the company. That includes overseeing from the product viewpoint Komatsu operations in Chattanooga, Tennessee, where construction and forestry equipment is manufactured, as well as Peoria, Illinois, where Komatsu produces mining equipment.

Mike and his wife, Tetsuko, have been married 23 years and have three children. He enjoys playing golf.

KOMATSU & YOU

This is one of a series of articles based on interviews with key

people at Komatsu discussing the company’s commitment to its

customers in the construction and mining industries — and their

visions for the future.

Mike UenoExecutive Vice President & Chief Technical Officer

???. . . suite

24

the owner that the interval is approaching. It’s a very proactive approach to maintenance, which we believe is essential to optimal machine function.

QUESTION: How did Komatsu integrate those technologies?

ANSWER: Komatsu has always been a strong engineering company that takes a total machine approach when building a new product. Our engine designers work closely with our hydraulic engineers, for example. They knew designing an Tier 4 Interim machine was about more than reducing emissions. Customers are concerned about that, but they are equally concerned about how it affects performance and fuel economy. Through careful research and testing, we were able to integrate the engines and hydraulics to maintain or improve production, while in most cases making Tier 4 Interim machines that are more fuel-efficient than their predecessors.

QUESTION: Does integration apply to the hybrid excavator as well?

ANSWER: Very much so. The hybrid has additional technologies, such as the ultra capacitor, a generator motor and a swing motor. We’re very proud of how all those systems work together to make the hybrid more fuel efficient compared to a traditional excavator in its size class, depending on application. It also has additional KOMTRAX monitoring that shows the operator how energy is transferred from the components to the capacitor and back out for power usage.

QUESTION: What does the future hold? Will there be a Tier 5, Tier 6?

ANSWER: We believe there’s movement in that direction, but further regulation likely won’t come until after the final Tier 4 emissions standards are implemented. It is important for us to maintain a “challenging spirit” regarding the future regulations. We are not only looking closely at the on-highway truck regulations and technologies, but also at system-harmonizing technologies, such as engine, hydraulics and IT. Those are key to enabling us to succeed, even if forthcoming new regulations are put in place. n

Komatsuengineering—astepahead. . continued

In addition to Tier 4 Interim engine technology, Komatsu integrated several components and systems to work together on its new second-generation HB215LC-1 hybrid excavator. “We’re very proud of how all those systems work together to make the hybrid more fuel efficient compared to a traditional excavator in its size class,” said Mike Ueno.

Integration of Tier 4 Interim engine technology and hydraulics sets Komatsu apart, according to Mike Ueno. Integration of those technologies with Komatsu’s KOMTRAX system helps owners and operators better track Tier 4 Interim component maintenance, including the diesel particulate filter interval.

Komatsu Executive Vice President & Chief Technical

Officer Mike Ueno says Komatsu’s Tier 4

Interim engines feature new technologies that

meet new emissions standards without

sacrificing productivity or fuel efficiency.

Available through SMS Equipment

AT YOUR SERVICE

26

T that are building an incredible amount of infrastructure to support Fort McMurray. The in-town branch offers Komatsu equipment as well as the Wirtgen Group of machinery, which includes milling, paving, crushing and compaction equipment.

Ensuring mining, construction and forestry contractors get the proper piece or pieces of equipment is a knowledgeable sales staff. “Our aim is to always match the machinery to the task at hand, so it performs in the most efficient and cost-effective manner,” said Territory Manager Ivan Magdic. “The key is developing relationships with our customers, so we fully understand their business. It doesn’t stop there either. The reason we have so many satisfied customers is they trust us to be there after the sale, with parts availability, service and support. They know they can contact SMS Equipment any time.”

Between the two locations, SMS Equipment employs more than 600 people dedicated to providing customers outstanding sales and support. “It all starts with having quality people we know we can trust to do anything necessary to please the customer,” said Dennis Chmielewski, General Manager of the Fort McMurray branch. “Bottom line, we have the best in the business. I know, because I take many calls from satisfied customers who tell us what a great job our employees do. We’ve built up our staff significantly in the past few years to ensure we can support a growing customer base, and we’re always on the lookout for more.”

Added value through service capabilities Each branch has well-trained and experienced service technicians. Both locations continue to assess and improve their service capabilities, both in the shop and in the field.

WHATEVER YOU NEED FortMcMurraybranchesofferdualpunchof exceptionalservicetoalltypesofcustomers

The oil sands industry has caused Fort McMurray to boom, not only in the local mines but in the community itself. Both areas have experienced a rise in the number of mining and construction contractors that are extracting the oil and building Fort McMurray’s housing and infrastructure.

As the population base rose, the volume of machinery grew exponentially as well. With that growth came SMS Equipment’s commitment to sell and service an ever-increasing market share of the equipment in and around Fort McMurray. SMS undertakes this with two locations, one in town and one known as the 63 North branch.

Each location has its specialty. “The term ‘one-stop shop’ is frequently used, but it really applies in our case,” said Scott Schellenburg, Operations Manager of the 63 North branch, which is dedicated to mining customers. “We have everything from top-of-the-line equipment to the most comprehensive support capabilities of anyone in the area.”

The in-town branch is similar, but caters to a different set of customers, focusing more on the construction, utility and forestry companies

SMS Equipment’s 63 North branch is a one-stop shop for oil sands customers. It offers around-the-clock sales, parts and service, including welding and machining.

Dennis Chmielewski, General Manager,

Fort McMurray Region

Scott Schellenburg, Operations Manager,

63 North Branch

27

“Many of our customers run 24 hours a day, seven days a week, 365 days a year,” said 63 North Service Manager Tony Davies. “Our ability to get to customers to provide service is critical, so we have large shop areas at the branches and offer mobile, on-site service. All our technicians are well-trained, not only in equipment service, but in sound safety practices because our customers expect and demand that.

“There are some aspects to service that really set us apart,” he added. “We have the largest welding facility in the oil sands area, with about 180 welders on staff and four service bays dedicated to welding. Those welders work with our other service personnel to assemble large Komatsu haul trucks for the mines. Our welders build the dump bodies from scratch at our location.

“Another aspect is our mobile machining services, in which our eight, full-time, staff machinists can machine bushings and other components,” Davies continued. “Adding machining services was a direct result of our efforts to reduce customer downtime. In the past, we outsourced it, but we were seeing too much delay in getting the components back. That wasn’t acceptable to us, so we decided to do it ourselves.”

In addition, the 63 North branch offers a dedicated unit specifically for servicing mining trucks. “Mining trucks are a major investment, and they’re expected to last thousands of hours,” explained Haul Truck Manager Dan Speager, who oversees about 90 technicians. “That wouldn’t be possible in the harsh conditions we face without proper maintenance and service from technicians who fully understand how to do that, including rebuilding when necessary. It’s possible because we invest heavily in their training, so they get the job done safely and with as little downtime as possible.”

The Fort McMurray branches also provide undercarriage services at both locations — the in-town shop was recently updated to handle larger undercarriages — not only for Komatsu excavators and dozers, but all makes. “We’re one of the few shops in the area that has in-house, track-press capabilities, which is an advantage because some dealers have Continued. . .

to send tracks out for repair,” said Product Support Representative Brad Lee, who is based at the in-town site and specifically works with undercarriage items. “That creates additional downtime that our customers don’t need. We do pad swaps and rebuild other components.”

Customers who use SMS Equipment’s all-makes services can be confident their “new” undercarriages will get the job done. “The undercarriage a customer gets back meets or exceeds OEM standards and offers a significant cost savings compared to buying a brand-new one,” said Lee. “That’s a great value in itself, but on top of that, we guarantee it for three years or 4,000 hours and we offer free pickup and delivery.”

A vast parts inventory available SMS Equipment’s Fort McMurray branches, which boast one of the area’s largest parts inventories, have a number of undercarriage components on hand. SMS Equipment carries ground-engaging tools, common wear and routine maintenance items and a long list of machine-specific parts.

“We start with a manufacturer’s recommended parts list and build from there, based on machines

The 63 North Branch serves mining customers with one of the largest shops in the Fort McMurray area.

The Town Branch caters to construction customers,

many of whom are building Fort McMurray’s

infrastructure to support the growing population.

Bruce Penner, Parts Manager, Town Branch

Brian Dalgarno, Parts Supervisor,

Town Branch

28

out in the field,” noted 63 North Parts Manager Jace Rush. “We also track actual usage of those machines based on conditions. For example, machines in certain types of mines may be exposed to more abrasive materials than in another. So, we would carry a larger inventory of parts for those machines because they’re going to be needed more often.”

In addition, the branch has a component exchange program. Customers can swap out an old component for a rebuilt one, and SMS personnel will rebuild the traded component for resale. “It’s very cost-effective for our customers,” observed Rush. “They’re basically getting a new component at a lower price than buying new. We also do some specialty work, such as rebuilding buckets and dippers for all types of machines.”

In-town site Parts Manager Bruce Penner said that branch has nearly doubled its parts

FortMcMurraybranchesapproach90percentpartsavailability. . . continued

inventory in the past year, and has spread the word that the branch is as committed to the construction and forestry customers as the 63 North branch is to mining.

“We carry in inventory right in the store most of what our customers need; our availability runs more than 90 percent,” reported Penner. “Customers can reach us 24 hours a day and be confident we’ll respond to their needs. We want our construction customers to know that they may not be as large as our mining customers, but they’re no less important. That’s why we work with them to build a parts stock that reduces their downtime as much as possible, even if it’s an unusual item that may only go out once a year.”

“Similar to service, we’re running multiple shifts from the parts side to ensure we’re always available to the customer,” said in-town Parts Supervisor Brian Dalgarno. “Even with our large inventory, there are times when a part isn’t on hand. In those cases, we can usually get it right away from another SMS branch or through the main parts warehouses. In those instances, we can generally have it to the customer the next day, and we’ll do whatever it takes to get it to them.

“In addition to calling the branch, customers can look up parts and order online through MyKomatsu.com, and that order comes directly to us,” he added. “It’s a convenient way for them to look up a part and place an order.”

Giving back Personnel at both the 63 North branch and the in-town site are dedicated not only to helping customers succeed but giving back to the community. Employees are active in local organizations, charities and fundraising efforts that benefit a host of local activities. For example, SMS recently donated $250,000 to build a children’s play area at a local rec centre.

“We helped drive fundraising efforts for a new MRI machine at the local hospital, we were involved in a wine auction that raised $65,000 for Big Brothers/Big Sisters, we’ve participated in benefit events put on by the mining companies to raise money for the local college, and the list goes on and on,” cited Chmielewski. “We’re heavily invested in the community. We live and work here, right alongside our customers, so we want to give back.” n

Both SMS Equipment Fort McMurray branches have large shop bays that allow technicians to work on some of the area’s biggest pieces of machinery.

Jace Rush, Parts Manager,

63 North Branch

Tony Davies, Service Manager, 63 North Branch

Dan Speager, Haul Truck Manager,

63 North Branch

Ivan Magdic, Territory Manager, 63 North Branch

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• Komatsu Traction Control System (K-TCS) automatically increases performance in soft ground conditions.

•

•

The redesigned Tier 4 Interim Articulated Trucks will boost your productivity and lower your costs. From increased payload to improved traction control, the truck experts at Komatsu once again deliver on your need for a lower cost per ton moved.

ARTICULATED TRUCKS

From Komatsu – The Truck Experts

•

New operator’s cab provides better visibility and ergonomics.

Efficient Tier 4 Interim engine provides up to an 8% reduction in fuel consumption.

Komatsu CARE provides complimentary Tier 4 maintenance, including KDPF exchange filters. Contact your Komatsu distributor for details.


NEWS OF NOTE

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SMSsupportsCanadianCancerSociety’sRelayforLifeinFortMcMurray

A A dozen or so SMS employees in Fort McMurray joined the city’s Relay for Life event sponsored by the Canadian Cancer Society. Relay for Life is a 12-hour, overnight, fundraiser walk to raise money to support cancer patients and cancer research.

This is the first year that SMS Fort McMurray branches participated in Relay for Life.

“The idea of an SMS team getting involved in Relay for Life came during an employee committee meeting,” said SMS 63 North branch HR Advisor Angelie Mancelita. “It was really a spur-of-the-moment thing. We organized just a few days before the event, yet we were able to raise $2,100. SMS

generously matched that amount for a total $4,200 donation to the Canadian Cancer Society.”

Mancelita and employees Cameron Hemeon, Justin Wetherill, Jim Evans and Chris Chartier were instrumental in organizing the walkers and getting support.

“We feel good about what we accomplished in a short period of time and intend to do the Relay for Life again next year,” said Mancelita. “It’s a great cause and we hope our participation demonstrates to the Fort McMurray community the type of corporate citizen SMS is. We’re confident we’ll raise a lot more money in years to come.” n

Angelie Mancelita,SMS Equipment

HR Advisor

GeneralManagerChrisHortbelievesinconstantgrowth

E Even with 30 years of experience in the equipment business, Chris Hort isn’t satisfied that he knows everything about it. “One of my former bosses used to say, ‘You’re either green and growing, or you’re ripe and dying.’ I believe that’s very true.”

Hort started out in 1982, working in parts and service for another equipment dealer. He later worked in shipping and receiving departments, as a product support representative, a sales representative and an operations manager for SMS Equipment’s predecessor, Terratech Equipment, before leaving to pursue another opportunity. He returned to SMS Equipment two years ago as General Manager of the Prairie Operations, based out of Acheson, Alberta.

As General Manager, he oversees 15 operations in SMS Equipment’s West

Division, which includes Thunder Bay, Winnipeg, Regina, Saskatoon, Yellowknife, Grande Prairie, Fort St. John, Chetwynd, Acheson, Edmonton, Calgary and Red Deer. In addition, he sits on the company’s Safety Committee.

“I truly enjoy being around equipment, but what appeals to me most are the people I deal with, both within the company and its customers,” said Hort. “Throughout the years, I’ve built many lasting relationships.”

He and his wife, Ann, have two sons and a daughter. He’s been a leader in his two sons’ scouting adventures, teaching various outdoor living and survival skills. Many of those skills Hort learned through the Canadian Armed Forces Air Cadets. “It’s a pleasure to be involved in their activities,” noted Hort, who’s also an avid fisherman. n

Chris Hort, General Manager,Prairie OperationsSMS Equipment

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