Performance Measures
Transcript of Performance Measures
Enhanced Forest Management Pilot ProjectPerformance Measures
April 1997 (Revised September, 1997)(Updated September, 1998)(Updated November, 1999)
E F M P P
Ministry of Forests
Enhanced Forest Management ProjectPerformance Measures
Table of Contents
Page
1. Introduction..........................................................................................................................
2. Methodology.........................................................................................................................
3. Performance Measures Framework.....................................................................................3.1 Characteristics of Performance Measures.....................................................................
3.2 The Steps to Developing Performance Measures..........................................................
4. EFM Project Objectives and Performance Measures...........................................................4.1 Overall Project Measures................................................................................................
4.2 Linkage of Objectives and Measures.............................................................................
4.3 Committee Objectives and Measures............................................................................
Appendices
A Pilot Project Evaluation Framework
B Interviews - Participants and Interview Guide
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1. Introduction
The objective of this project is to clearly define the EFM project objectives and establish a preliminary set of performance measures and an evaluation framework by which to set targets and track overall project progress and outcomes.
2. Methodology
Minutes from meetings and documentation on the EFM project were reviewed. A draft summary of objectives with some examples of performance measures was compiled. A set of interview questions relating to project objectives and expectations was faxed to several individuals associated with the EFM project prior to a half hour telephone interview with each (see Appendix B). The purpose of the interviews was to:
clarify the EFM project objectives;
develop a few key performance measures for the various aspects of the EFM project; and
obtain comments on the EFM project committees and process
Comments from the interviewees are incorporated into the objectives and performance measures presented in Section 4.0
3. Performance Measures Framework
3.1 Characteristics of Performance Measures
Effective performance measures will often have the following characteristics:
they support the project strategy
they show trends
they include targets that promote continuous improvement
they contain both leading and lagging measures (i.e. performance drivers vs. outcomes)
they have impacts that are ‘forecastable’ and/or measurable
they are balanced (not all economic, or environmental etc.)
they are easily measured with current systems
Each measure should have its own specification document which contains the following information:
Measurement name: an easy to understand name that describes the activity or result being measured and can be recognized as supporting a critical strategy or objective
Definition: the meaning of the measurement
Computation: the precise equation including the specific data components and data sources
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Champion: the person who is knowledgeable about the measurement area and is responsible for measurements, results and implementation
Frequency of Collection/Reporting: how often the measurement will be collected and reported
Purpose: the reason for using the measurement, including its link to strategies
Reporting levels: who is going to get reports on the measurement and in what format
3.2 The Steps to Developing Performance Measures
1. Define project objectives and desired outcomes.
2. Once the objectives are defined, develop the performance measures. Ask questions such as : how will you know when objective x is achieved?
Measures can focus on:
inputs (what is consumed by the program) These are also referred to as “leading” performance measures or “performance drivers”
outputs (what is produced by the program) outcomes (results or impacts of the program activities)
Both outputs and outcomes can be referred to as “lagging” performance measures that result from the performance drivers (see Section 4.2).
Minimize the number of performance measures listed. Ask questions like:
is this measure relevant to the strategies or objectives of the program? who will use it and how? who will be accountable for the measure? how easily can the measure be understood and communicated? how easy will it be to gather the data for the measure?
3. Develop the measurement strategy. For each measure, outline how the information will be collected, by whom and how often.
4. Record all of the above in a table to demonstrate the linkage between strategy or desired outcome and the measures. This ensures that the measures are linked to the strategy and are not proposed simply because they would be nice to know.
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4. EFM Project Objectives and Performance Measures
4.1 Overall Project Measures
There are two overall objectives for the EFM project which bridge all of the elements of sustainability (economic, environmental and social). These are:
Maximize forest productivity; and, Operationalize (implement) local forest management strategies within existing land use plans and
zoning initiatives
Underlying these overall project objectives are specific project objectives which fall under one of the elements of sustainable forestry:
Economic Optimize economic efficiency Empower local forest industry managers
Environmental Optimize biological response Accomplish objectives within the parameters of the Forest Practices Code and higher level plans
Social Optimize a positive impact on the community Involve the public in the development of a local forest management strategy
This set of objectives will need to be balanced in order for the project outcomes to be sustainable. A balanced set of objectives and appropriate performance indicators will then form the decision framework against which FRBC funding priorities can be developed and benefits assessed. Figure 1 illustrates the interrelationship.
Figure 1 : Enhanced Forest Management Project Objectives : Sustainability Analysis
ENVIRONMENT(ecosystem)
Optimize the Biological Response to Management Input
Empower Local Managers Optimize Economic Efficiency
OptimizePositive Impact on the Community Involve Public
ECONOMIC(industry)
SOCIAL(community)
•
•
Maximize Forest
Management Strategy
Productivity Successfully Implement
within existingLand Use Plan
Ojectives
PositivePositive
Figure 2 EFM Project Objectives and Performance Measures Framework
Overall Project Objectives
Optimize Forest Productivity Increase pilot site harvestable MAI Increase productive land base Decrease area lost to unsalvageable losses
Successfully Implement Enhanced Forest Management Strategy Develop and implement local forest
management strategies in each pilot area within existing Land Use Plan Objectives
EFM Strategy focusing FRBC land based programs funding
Optimize Positive Impact on Community Increase economic activity
generated per m3 harvested
Promote education on enhanced forest management
Optimize the Biological Response to Forest Management Input Resource inventories demonstrate that the non-timber
resource land use objectives are not compromised by enhanced forest management activities
Optimize biological effectiveness of forest management activities
Optimize Economic Efficiency Decrease investment needed
to increase the harvestable Revenue/ha Cost/Benefit per stand, forest
and landscape levels
Empower Local Managers EFM strategy incorporated
into forest development plans Local forestry manager has
clear accountability for forest management and results on the ground
Involve Public Adequate stakeholder
representation on advisory groups
Stakeholders either support EFM Strategy or recognize and accept the rationale for the Strategy
Pilot Project and Working Groups (WG’s)
Increase Forest Productivity in Pilot Sites Measured at Five Year IntervalsLeading (Performance Driver) % of area planted with genetically improved
seedlings % area planted Area of incremental silv treatment i.e.,
fertilizing Disturbance rates and area by type (fire,
insects, disease) Interim measures leading towards increased
productivityLagging (Outcomes) Average regen delay (years) Years to reach free growing status % increase in MAI (m3/ha) % area of previously uneconomic or inoperable
timber now accessed % area of productive land lost through
harvesting (i.e., roads and landings)
Develop Framework for Implementation of Plans and EFM Objectives Forest resource database, resource
targets, performance measures, and comm plan developed within one year of pilot commencing
Build & Implement EFM Strategy Forest mgmt strategy and
recommendations (including Action Plan for implementation) are developed & delivered as per the Pilot Project Plan
Complete EFM Strategy and commence implementation within 3 years
Direct Project Benefits to Community Leading (Performance Driver) Local expenditures ($/yr)Lagging (Outcome) Direct and indirect
contribution to local economy ($’s, jobs)
develop curriculum package suitable for grade schools
Improve Forest Resource InventoriesLeading (Performance Driver) Forest resource inventories initiated, updated or
recommendedLagging (Outcome) Types of resource inventories digitized and available for
local resource planning
Increase Biological Effectiveness Carry out field trials, initiate research and make
recommendations on the timing location and intensity of silviculture practices
Maintain Forest Biodiversity of Pilot SiteLeading (Performance Driver) maintenance of species diversity and seral stage
distribution as per land use objectivesLagging (Outcome) Forest cover distribution at the landscape level (stand type;
pattern (geographic); stage of development) Birds & mammals - presence/absence, distribution,
Maximize Annual Return on Investment at stand, forest Level Leading (Performance Driver) Decrease expenditures on
treatments/ha land baseLagging (Outcome) Decrease in treatment costs
and increase in revenue per ha
Local Forest Managers and Local Stakeholders Develop Pilot Project EFM StrategyLeading (Performance Driver) Stakeholder representation, turnout, and input at local advisory
group meetings Number and frequency of meetings Local managers sign-off on EFM strategyLagging (Outcome) Public satisfaction with management plan (survey, media articles,
number of complaints) Annual report of implementation and effectiveness of EFM
strategy to SC by local forestry manager
Promote the Enhanced Forest Management Pilot Project and Communicate Project Learnings Number of notifications, bulletins, articles re: EFM strategy Develop and Implement Communication Plan
Steering Committee(SC)
Monitor Results SC performs annual review of the EFM
strategies performance measures as implemented by the Pilot Projects
Review interim measures of pilots for phases leading up to an EFM strategy
Facilitate/Guide Local Strategies WG’s report to SC on a bimonthly basis
re: pilot project performance Working Groups receive timely feedback
from SC re: issues raised
Review Evaluation Criteria Evaluates the biological, socio-economic, and community impact performance measures on an annual basis to ensure that they
are appropriate and are an adequate measures of progress towards the project objectives
Empower Local Managers
Provide WG’s with guidance & resources to enable the development of EFM strategy for the Pilots
Monitor Stakeholder Involvement Endorse pilot project WG
participants, public involvement process, and advisory group structure
Promote the Enhanced Forest Management Pilot Project and Communicate Project Learnings Number of policy recommendations put forward to and acted on by government Ensure technical reports and strategy documents developed through the project are adequately distributed to government and industry decision makers Provincial communications plan developed and implemented as per Terms of Reference Ensure Pilot communication plans are developed and implemented as per Pilot Project Plans
Technical Advisory Committee (TAC)
Initiate Research to Support Implementation of Strategies Number of research needs identified by
WG’s and reviewed by the TAC
Assist with Selection and Application of Timber Supply Models and Socio Economic Analysis Tools Ensures that the WG’s modelling approach is adequate to address the pilot project objectives Ensure socio-economic analyses for each pilot are appropriate for meeting their objectives
Ensure Proper Use of ModelsProvide ongoing advice and training where feasible, to pilot WG members to facilitate efficient use of various forest management models and to understand the modelling results.
Provide Technical Advice to Pilot Project Local Working Groups Advice given on time as requested by WG’s
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4.2 Linkage of Objectives and Measures
The overall project objectives and performance measures for the overall project, the pilot projects and each committee are illustrated in Figure 2. A separate column has been developed for each major objective. The linkages between the overall project objectives and the committee and pilot project objectives are shown in each column.
In order to track cause and effect, the pilot project measures are presented in terms of leading and lagging performance measures. Leading measures are performance drivers - they relate to the cause. Lagging measures are the outcome as a result of the performance driver. The specific links between the two sets of measures will need to be established as the pilot projects are implemented.
4.3 Committee Objectives and Measures
The following section provides more detailed information with respect to the work plan activities of the Steering Committee and the Technical Advisory committee and the linkage of performance measures to these activities.
4.3.1 Steering Committee
Table 1 outlines Steering Committee objectives and the activities associated with these objectives that should be included in the Steering Committee work plan. The achievement of these activities as per the work plan schedule could constitute the performance measure. The target would be the anticipated date for completion of the activity.
4.3.2 Technical Advisory Committee
Similar to the Steering Committee work plan, Table 2 outlines the objectives of the Technical Advisory Committee and the activities associated with these objectives that should be included in the Committee work plan. The achievement of these activities as per the work plan schedule could constitute the performance measure. The target would constitute the anticipated date of completion.
4.3.3 Pilot Projects
Appendix A is a draft format for evaluating pilot project performance measures. The project objectives or goals are fairly well established and a sample of corresponding performance measures have been included. Each pilot site should select or add measures that will most accurately represent the pilots progress towards the objectives. Once established this table should become a reporting tool and ultimately be incorporated into the pilot management strategy document.
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Table 1 - Steering Committee Objectives and Measures
Objective Activity Performance Measure Output and/or Target Date
(goal) (Process) TAC Invermere TFL 39 Burns Lake
Monitor Develop project timelines 1. Review and approve pilot project timelines N/A Approved April 1996 Approved Nov 1996 Approved July 1997
Progress and Results
Conduct bimonthly committee meetings Request reports from WGs and TAC on
key performance measures at bimonthly meetings
2. Meetings held as per schedule3. WGs and TAC report to Steering Committee on
schedule4. Perform annual review of overall project progress
against performance measures and timelines
Meetings held on the second Wednesday bimonthlyRecord reports in minutes at bimonthly meeting
Hold reviews in January of each year
Empower Local Endorse project work plan 1. Workplan approved Submitted March ‘97 Approved April 1996 Approved Nov. 1996 Approved Sept. 1997
Managers Provide resources to support strategy development
2. Each pilot site and TAC has sufficient resources to carry out workplan
Committee formed with annual budget
Annual budget plus 3 FTEs
Annual budget plus contractors
Annual budget plus coordinator
Promote the Project
Make presentations and provide project updates to FRBC and FSSC
Develop back grounder and update as necessary
Develop generic presentation for project
1. Number of presentations and level of positive response
2. Provincial communications plan developed and implemented as per Terms of Reference
3. Generic presentation prepared on schedule
Van Isl. IAMC in Oct. 1996; FRBC Env. Comm. in May 1997; FRBC Board in Sept. 1997 and Committee members promote project at other associations and committees they attend Provincial backgounder released June 1996. Update due for release in December 1997
Generic presentation produced in July 1996 and distributed to all committee membersCommunicate Project
Review and approve pilot communication plans
1. Pilot project communication plans approved as per the work plan schedule
N/A Approved July 1996 Partially approved Nov 1996
Approved Sept 1998
Learnings Technical reports and strategy documents developed by WGs and reviewed
Develop process for meeting with gov’t officials to recommend policy changes
2. Technical reports and strategy documents adequately distributed to government and industry decision makers
3. Number of policy recommendations put forward to and acted on by government
None to Date 7 technical reports reviewed and published between Sept ’97 and Feb ‘98
2 technical reports reviewed and released (distribution?)
None to Date
Monitor Stakeholder Involvement
Endorse local working group participants Review public involvement/advisory
Group process
1. Multidisciplinary working group2. Public involvement process implemented and with
information transfer on a regular basis
N/A Advisory group established; 2 news paper supplements
Public has been approached. Met with enviro groups
Process will be underway by Sept 1998
Facilitate/Guide Local Strategy Development
Request reports from WGs and TAC Provide advice to WGs re: analysis and
implementation of strategies
1. Working Groups report to Steering Committee on a bimonthly basis
2. Working Groups receive timely feedback from Steering Committee re: issues raised
Record reports in minutes at bimonthly meeting
Track issues and resource requests in minutes for timely feedback
Assist with data and resource acquisition
3. Working group strategies presented to Steering Committee on schedule
N/A June 1998 March 1999 March 2000
Review Evaluation Criteria
Review criteria in terms of impacts on timber supply, environment and employment
Review resource scenarios as available Review socio-economic indicators and
financial evaluation principles
1. Biological and socio-economic performance measures are appropriate and adequate measures of progress towards the project objectives
2. Resource scenarios reviewed as per pilot timeline3. Socio-economic impact of enhanced forest
practices are quantified
TAC developing soci-economic indicators
SEA completed; employing Woodstock silv optimization model
SEA underway; employing Woodstock silv optimization model
SEA to commence Fall 1998
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Table 2 - Technical Advisory Committee Objectives and Measures
Objective Activities Performance Measures Targets (date)
Selection and application of timber supply and socio-economic analysis models
Ensure that WG approach is adequate to address pilot site objectives
Ensure socio-economic analysis for each pilot area is appropriate for meeting objectives
1. Feedback to Working Groups on time as per pilot project schedule
2. Economic analysis updates and results provided on time as per pilot project schedule
Ongoing and reviewed each year
Ensure proper use of models
Provide ongoing training and advice as feasible
1. Positive feedback from pilot sites on service requested
Ongoing and reviewed each year
Provide technical advice Pilot Working Groups as requested
Provide advice to WGs re: data requirements
Assist with defining alternative forest management scenarios to support local objectives
1. Prompt response and assistance as requested with positive feedback from pilot sites
Ongoing and reviewed each year
Initiate researchto support implementation of strategies
Determine research needs 1. Number of research needs identified by Working Groups and reviewed by TAC
Ongoing and reviewed each year
Share Learnings with other areas of the province
Meet with government and industry officials in other areas of the province
1. # Meetings conducted with government and industry as per TAC schedule
Ongoing and reviewed each year
Enhance Forest Management Pilot ProjectPerformance Measures Appendix A-1
Table 3 - Pilot Project Evaluation Framework
Project Objectives(Goal)
Strategy (How to accomplish
goal)
Performance Measures (How to track
achievement of goal)
Target & Acceptable Range
Data Source/ Definition
Frequency of Reporting
Increase forest productivity in pilot site (measured at 5 year intervals)
Leading (Performance Driver) % of trees planted that are genetically improved % area naturally regenerated % of area meeting free to grow requirements
annually Area of stands treated (fertilizing, spacing,
brushing, etc.) Area harvested by type of silviculture system
(clearcut, selection, partial retention) Disturbance rates and area by type (fire, insects,
disease, logging, etc.)Lagging (Outcomes) Average regen delay (years) Years to reach free growing status % increase in MAI (m3/ha) m3 per ha harvested % of fibre that meets utilization standards NSR area as % of annual harvest area % area of previously uneconomic or inoperable
timber brought into production % area of productive land lost through
harvesting (i.e., roads and landings)
Develop framework for Implementation of Plans and EFM Objectives
Forest info system, resource targets and performance measures developed within one year of pilot commencing
Build EFM Strategy Action plan for implementation developed on schedule
Database of implementation progress developed on schedule including forest productivityemployment forest practices
Recommendations/reports presented to steering committee on schedule
Implement EFM Strategy (within 3
Stakeholder buy-in, and Advisory Group and Steering Committee approval
Enhance Forest Management Pilot ProjectPerformance Measures Appendix A-2
Table 3 - Pilot Project Evaluation Framework
Project Objectives(Goal)
Strategy (How to accomplish
goal)
Performance Measures (How to track
achievement of goal)
Target & Acceptable Range
Data Source/ Definition
Frequency of Reporting
years of commencing pilot)
Direct some project investments toward the community
Leading (Performance Driver) Local expenditures ($/yr) Decrease cutting permit approval process timeLagging (Outcome) Direct and indirect contribution to local economy
($’s, jobs) Number of local jobs created in short term and
estimate of jobs over the longer term Increase in local average % of year employed secure 5 yrs of clear cutting permit approvals by
1999 develop curriculum package suitable for grade
schools
Improve forest resource inventories
Leading (Performance Driver) Forest resource inventories initiated, updated or
recommendedLagging (Outcome) Types of resource inventories digitized and
available for local resource planning Ability to adequately measure other resource
values to see if land use objectives are being maintained
Optimize biological effectiveness
Carry out field trials, initiate research and make recommendations on the timing location and intensity of silviculture practices
Maintain forest biodiversity of the pilot site
Leading (Performance Driver) maintenance of species diversity and seral stage
distribution as per land use objectivesLagging (Outcome) Forest cover distribution at the landscape level
Enhance Forest Management Pilot ProjectPerformance Measures Appendix A-3
Table 3 - Pilot Project Evaluation Framework
Project Objectives(Goal)
Strategy (How to accomplish
goal)
Performance Measures (How to track
achievement of goal)
Target & Acceptable Range
Data Source/ Definition
Frequency of Reporting
(stand type; pattern (geographic); stage of development)
Birds and mammals - presence/absence, distribution, habitat supply
Maximize annual return on investment at stand/forest level
Leading (Performance Driver) Decrease expenditures on treatments/m3 cut Decrease expenditures on treatments/ha land
baseLagging (Outcome) Return on treatments
MAI log value
operating earnings/m3
Local forest managers and local stakeholders develop pilot project EFM strategy
Leading (Performance Driver) Stakeholder representation and turnout at local
advisory group meetings Stakeholder advisory committee input during
strategy development Number and frequency of meetings Local managers sign-off on EFM strategy Number of notifications, bulletins, articles re:
EFM strategyLagging (Outcome) Turnover rate and attrition of Working Group and
advisory committee over the planning period Public satisfaction with management plan
(survey, media articles, number of complaints)
Enhanced Forest Management Pilot ProjectPerformance Measures Appendix B
Participants and Interview Guide
The following members of the Steering Committee were contacted for their comments on the EFMP project objectives and suggested performance measures:
Rick Brand Gordon Baskerville Stan Coleman Greg Anderson Barry Phillips Bronwen Beedle Dana Bonnieux Dave Peterson Don Laishley Rick Jeffery
The following questions served as an interview guide:
Project Objectives
1. Five years from now, we will know that the EFM project has been a success if....
2. What is your main expectation from the project?
3. How will other forest operations in the province benefit from the EFM project?
4. How will the government benefit from the EFM project?
5. What is forest productivity and how will we know if it has been increased through EFM?
6. What is biological effectiveness and how is it important to this project?
7. How does economic efficiency relate to the EFM project?
8. What does “local empowerment” mean and how do you know if it has been encouraged or achieved?
9. If land-use planning and zoning initiatives are successfully “operationalized”, it will be apparent because...
The EFM Process
10. What are the key challenges of the Steering Committee and how will it know if it is doing an effective job?
11. What information does the Steering Committee need to review on a regular basis from the TAC and the Working Groups?
12. What are the key challenges of the TAC and how will it know if it is on track with achieving the EFM project objectives?
13. What information does the TAC need from the Working Groups?
14. What objectives and performance measures have been developed to track the success of the pilot site initiatives? (Examples…, discuss…)